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Methodology
Freshsales
4.5
( 1,104 )
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At a Glance
Overview
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Nutshell is a customer relationship management (CRM) software that helps businesses manage their sales and marketing activities. It offers a range of features such as lead management, sales forecasting, and email marketing automation. Nutshell is best for small and medium-sized businesses that wa... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Starter
$20.00
per seat / month
Pro
$35.00
per seat / month
Pro+
$70.00
per seat / month
Pros and Cons
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Small Business
79.32%
Mid Market
18.32%
Enterprise
2.35%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
22
- Asana
- Calendar
- CloudTalk
- Constant Contact
- DocuSign
- Dropbox
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Workspace
- Helpdesk
- HubSpot Marketing Hub
- Hunter
- Incrowd Interview
- Intercom
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Outlook
- OneDrive
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- QuickBooks Online
- Reply
- Slack
- Smith.ai Live Website Chat
- SurveySparrow
- SysTools IMAP Migration Tool
- Trello
- Unbounce
- Wufoo
- Zapier
- Zendesk
Total integrations:
19
- Asana
- Calendar
- CloudTalk
- Constant Contact
- DocuSign
- Dropbox
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Workspace
- Helpdesk
- HubSpot Marketing Hub
- Hunter
- Incrowd Interview
- Intercom
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Outlook
- OneDrive
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- QuickBooks Online
- Reply
- Slack
- Smith.ai Live Website Chat
- SurveySparrow
- SysTools IMAP Migration Tool
- Trello
- Unbounce
- Wufoo
- Zapier
- Zendesk
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Nutshell CRM, Inc.
- Located in Ann Arbor, Michigan, USA
- Founded in 2010
