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Methodology
Freshsales
4.5
( 1,104 )
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At a Glance
Overview
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Salsa CRM is a specialized customer relationship management software tailored for nonprofit organizations seeking to amplify their fundraising efforts and deepen donor engagement. It offers a suite of tools designed to streamline donor management, track fundraising campaigns, and analyze engageme... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$179.00
per / month
Professional
$299.00
per / month
Enterprise
$499.00
per / month
Pros and Cons
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
- Comprehensive feature set tailored for nonprofits
- User-friendly interface suitable for non-technical staff
- Robust reporting and analytics capabilities
- Seamless integration with popular third-party applications
- Excellent customer support and training resources
- Learning curve for new users due to extensive capabilities
- Pricing may be a deterrent for smaller nonprofits with limited budgets
Reviewer's Segments
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Small Business
74.31%
Mid Market
22.02%
Enterprise
3.67%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
22
- Asana
- Calendar
- CloudTalk
- DocuSign
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Microsoft 365
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Smith.ai Live Website Chat
- SurveySparrow
Total integrations:
0
We could not find any integrations for this product.
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Salsa Labs, Inc.
- Located in Bethesda, Maryland, USA
- Founded in 2003
