Freshsales vs Sitecore Experience Platform
Take a look at how
Freshsales
and
Sitecore Experience Platform
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Freshsales
scores
4.5
out of 5 from
1104
reviews, while
Sitecore Experience Platform
has been rated
3.9
out of 5 from
367
reviews.
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Freshsales
4.5
( 1,104 )
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At a Glance
Overview
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Sitecore Experience Platform is a cloud-based content management system built to help companies maintain customer relationships through personalized content development. It also helps users manage customer engagement data and facilitates easy content sharing. Sitecore Experience Platform comes wi... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 4 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
No pricing information available
Pros and Cons
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Small Business
8.99%
Mid Market
34.6%
Enterprise
56.4%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
22
- Adobe Analytics
- Amazon Web Services
- Aprimo
- Asana
- Box
- Brightcove
- Bynder
- Calendar
- CloudTalk
- Confluence
- Coveo
- DocuSign
- Dropbox
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Analytics
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Marketo
- Microsoft 365
- Microsoft Azure
- Oracle Eloqua
- Overloop
- PandaDoc
- Pardot
- PartnerStack
- Pinecone
- Reply
- SharePoint
- Slack
- Smith.ai Live Website Chat
- SurveyMonkey
- SurveySparrow
- Trello
- Twilio
- Zendesk
Total integrations:
22
- Adobe Analytics
- Amazon Web Services
- Aprimo
- Asana
- Box
- Brightcove
- Bynder
- Calendar
- CloudTalk
- Confluence
- Coveo
- DocuSign
- Dropbox
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- Google Analytics
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Lyne.ai
- Mailmodo
- Marketo
- Microsoft 365
- Microsoft Azure
- Oracle Eloqua
- Overloop
- PandaDoc
- Pardot
- PartnerStack
- Pinecone
- Reply
- SharePoint
- Slack
- Smith.ai Live Website Chat
- SurveyMonkey
- SurveySparrow
- Trello
- Twilio
- Zendesk
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Sitecore
- Located in San Francisco, California, United States
- Founded in 2001
