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Methodology
Freshsales
4.5
( 1,104 )
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At a Glance
Overview
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Essential Plan
$25.00
/ month
Starter Plan
$80.00
/ month
Growth
$300.00
/ month
Business
$500.00
/ month
Pros and Cons
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Small Business
63.16%
Mid Market
34.21%
Enterprise
2.63%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
26
- AWeber
- Asana
- Bookyourdata
- Calendar
- Campaign Monitor
- CloudTalk
- Constant Contact
- DocuSign
- Drip
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- GetResponse
- Gmail
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Klaviyo
- KrispCall
- Lyne.ai
- MailerLite
- Mailjet
- Mailmodo
- Marketo
- Microsoft 365
- Microsoft Outlook
- Overloop
- PandaDoc
- Papermark
- PartnerStack
- Pinecone
- Pipedrive
- Reply
- Smith.ai Live Website Chat
- Storylane
- SurveySparrow
- Thunderbird
- Zoho Mail
Total integrations:
15
- AWeber
- Asana
- Bookyourdata
- Calendar
- Campaign Monitor
- CloudTalk
- Constant Contact
- DocuSign
- Drip
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- GetResponse
- Gmail
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Klaviyo
- KrispCall
- Lyne.ai
- MailerLite
- Mailjet
- Mailmodo
- Marketo
- Microsoft 365
- Microsoft Outlook
- Overloop
- PandaDoc
- Papermark
- PartnerStack
- Pinecone
- Pipedrive
- Reply
- Smith.ai Live Website Chat
- Storylane
- SurveySparrow
- Thunderbird
- Zoho Mail
Top Alternatives
Categories
No common categories found.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By J2 Global, Inc.
- Located in Los Angeles, California, United States
- Founded in 1998
