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LiveHelpNow
4.3
( 150 )
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At a Glance
Overview
Gist is an all-in-one, feature-rich email marketing platform that empowers site owners to bridge the communication gap between them and their audience. The platform offers an email builder that lets users create and broadcast automated emails, upsell and cross-sell emails, consolidate multiple co... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, contact center, lead generation, and help desk needs. With LiveHelpNow, businesses get access to live chat, SMS text-to-chat, ticket management, chatbots, a knowledge base, social media messaging... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Professional
$29.00
/ month
Premium
$99.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Call Management
$9.00
/ month
Ticket Management
$21.00
/ month
Live chat and texting
$21.00
/ month
Knowledge Base
$21.00
/ month
Pros and Cons
- Free plan is quite comprehensive
- Supports advanced cross-channel messaging
- Offers buildable forms and popups
- Clunky chat history functionality
- Limited integrations
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
93.95%
Mid Market
5.12%
Enterprise
0.93%
Small Business
47.33%
Mid Market
34.67%
Enterprise
18.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
17
- Agile CRM
- BigCommerce
- Calendly
- Cyclr
- Drupal
- Google Analytics
- Google Sheets
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Operations Hub
- Intercom
- Intuit Mailchimp
- Involve.Me
- Joomla
- Microsoft Teams
- Pipedrive
- Shopify
- Slack
- Squarespace
- Stripe
- Wix
- Zapier
- Zendesk
- Zoom
Total integrations:
16
- Agile CRM
- BigCommerce
- Calendly
- Cyclr
- Drupal
- Google Analytics
- Google Sheets
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Operations Hub
- Intercom
- Intuit Mailchimp
- Involve.Me
- Joomla
- Microsoft Teams
- Pipedrive
- Shopify
- Slack
- Squarespace
- Stripe
- Wix
- Zapier
- Zendesk
- Zoom
Top Alternatives
Categories
Common categories include: Customer Self-Service Software.
Company Details
- By Gist
- Located in Tampa, Florida, United States
- Founded in 2016
- By LiveHelpNow, LLC
- Located in Wynnewood, Pennsylvania, United States
- Founded in 2003
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