HelpCrunch vs Litmus

Take a look at how HelpCrunch and Litmus stack up against each other across pricing, features, and support using feedback from real users like yourself. HelpCrunch scores 4.7 out of 5 from 204 reviews, while Litmus has been rated 4.6 out of 5 from 382 reviews.
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HelpCrunch Logo

HelpCrunch

4.7
(204)
Litmus Logo

Litmus

4.6
(382)
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At a Glance
HelpCrunch Logo
HelpCrunch
Starting at:
$15.00/month
Litmus Logo
Litmus
Starting at:
$99.00/month
Overview
HelpCrunch Logo
HelpCrunch
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HelpCrunch
View 5 images
HelpCrunch Screenshots
HelpCrunch screenshot 1
HelpCrunch screenshot 2
HelpCrunch screenshot 3
HelpCrunch screenshot 4
HelpCrunch screenshot 5
Litmus Logo
Litmus
Litmus is a preferred email personalization, optimization, and collaboration software among marketers designed to maximize your ROI. From pre-send campaign development, testing, and AI-driven content recommendations Litmus can deliver the tools you need and help facilitate better creativity to en... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Litmus
View 4 images
Litmus Screenshots
Litmus screenshot 1
Litmus screenshot 2
Litmus screenshot 3
Litmus screenshot 4
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Pricing
HelpCrunch Logo
HelpCrunch
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
See all pricing
Litmus Logo
Litmus
Free trial available
Free plan available
Billing type Recurring Subscription
LITMUS BASIC
$99.00
/ month
LITMUS PLUS
$199.00
/ month
LITMUS ENTERPRISE
Contact Us
See all pricing
Reviewer's Segments
HelpCrunch Logo
HelpCrunch
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Litmus Logo
Litmus
Small Business
30.1%
Mid Market
41.88%
Enterprise
28.01%
Deployment
HelpCrunch Logo
HelpCrunch
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Litmus Logo
Litmus
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
HelpCrunch Logo
HelpCrunch
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Litmus Logo
Litmus
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
HelpCrunch Logo
HelpCrunch
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Litmus Logo
Litmus
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
HelpCrunch Logo
HelpCrunch
Total integrations: 14
  • Adobe Campaign
  • Adobe Commerce (Magento Commerce)
  • BigCommerce
  • Campaign Monitor
  • ClickUp
  • Drupal
  • Emma
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot
  • Intercom
  • Joomla
  • Klaviyo
  • Mailjet
  • Marketo
  • Microsoft Outlook
  • Oracle Eloqua
  • Pipedrive
  • PrestaShop
  • Shopify
  • Slack
  • SparkPost
  • Squarespace
  • Trello
  • Wix
  • Wrike
  • Zapier
  • Zendesk
Litmus Logo
Litmus
Total integrations: 14
  • Adobe Campaign
  • Adobe Commerce (Magento Commerce)
  • BigCommerce
  • Campaign Monitor
  • ClickUp
  • Drupal
  • Emma
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot
  • Intercom
  • Joomla
  • Klaviyo
  • Mailjet
  • Marketo
  • Microsoft Outlook
  • Oracle Eloqua
  • Pipedrive
  • PrestaShop
  • Shopify
  • Slack
  • SparkPost
  • Squarespace
  • Trello
  • Wix
  • Wrike
  • Zapier
  • Zendesk
Top Alternatives
HelpCrunch Logo
HelpCrunch
See all alternatives
Litmus Logo
Litmus
See all alternatives
Company Details
HelpCrunch Logo
HelpCrunch
  • By HelpCrunch
  • Located in San Francisco, CA, USA
  • Founded in 2016
Litmus Logo
Litmus
  • By Litmus Software, Inc.
  • Located in Cambridge, Massachusetts, United States
  • Founded in 2005