HelpCrunch vs LiveHelpNow
Take a look at how
HelpCrunch
and
LiveHelpNow
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
HelpCrunch
scores
4.7
out of 5 from
204
reviews, while
LiveHelpNow
has been rated
4.3
out of 5 from
150
reviews.
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links.
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HelpCrunch
4.7
( 204 )
LiveHelpNow
4.3
( 150 )
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5.0
( 1 )
$29.00/month
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At a Glance
Overview
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, contact center, lead generation, and help desk needs. With LiveHelpNow, businesses get access to live chat, SMS text-to-chat, ticket management, chatbots, a knowledge base, social media messaging... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Call Management
$9.00
/ month
Ticket Management
$21.00
/ month
Live chat and texting
$21.00
/ month
Knowledge Base
$21.00
/ month
Reviewer's Segments
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Small Business
47.33%
Mid Market
34.67%
Enterprise
18.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
14
- Adobe Commerce (Magento Commerce)
- Agile CRM
- BigCommerce
- Drupal
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intuit Mailchimp
- Joomla
- Microsoft Teams
- Pipedrive
- PrestaShop
- Shopify
- Slack
- Squarespace
- Wix
- Zapier
- Zendesk
Total integrations:
16
- Adobe Commerce (Magento Commerce)
- Agile CRM
- BigCommerce
- Drupal
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intuit Mailchimp
- Joomla
- Microsoft Teams
- Pipedrive
- PrestaShop
- Shopify
- Slack
- Squarespace
- Wix
- Zapier
- Zendesk
Top Alternatives
Categories
Common categories include: Help Desk Software.
Company Details
- By HelpCrunch
- Located in San Francisco, CA, USA
- Founded in 2016
- By LiveHelpNow, LLC
- Located in Wynnewood, Pennsylvania, United States
- Founded in 2003
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