HelpCrunch vs Pipedrive

Take a look at how HelpCrunch and Pipedrive stack up against each other across pricing, features, and support using feedback from real users like yourself. HelpCrunch scores 4.7 out of 5 from 204 reviews, while Pipedrive has been rated 4.2 out of 5 from 1732 reviews.
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HelpCrunch Live Chat Software logo

HelpCrunch

4.7

( 204 )

Pipedrive CRM Software logo

Pipedrive

4.2
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At a Glance
HelpCrunch Live Chat Software logo
HelpCrunch
Starting at:
$15.00/month
Pipedrive CRM Software logo
Pipedrive
Starting at:
$14.00/seat/month
Overview
HelpCrunch Live Chat Software logo
HelpCrunch
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HelpCrunch
View 5 images
HelpCrunch Screenshots
HelpCrunch screenshot 1
HelpCrunch screenshot 2
HelpCrunch screenshot 3
HelpCrunch screenshot 4
HelpCrunch screenshot 5
Pipedrive CRM Software logo
Pipedrive
Pipedrive is a web-based sales CRM platform that provides users full visibility of all active sales pipelines. It’s best known for its interactive user interface that displays detailed progress stages for every deal, along with key details an actionable items. The platform was specifically built ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Pipedrive - Pipeline view
View 4 images
Pipedrive Screenshots
Pipeline view
Pipeline view
Pipeline view of your deals in Pipedrive
Lead Inbox
Lead Inbox
Lead view in Pipedrive
Email Sync
Email Sync
Sync with all main email providers
Pipedrive Homepage
Pipedrive Homepage
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Pricing
HelpCrunch Live Chat Software logo
HelpCrunch
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
See all pricing
Pipedrive CRM Software logo
Pipedrive
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Essential
$14.00
per seat / month
Advanced
$29.00
per seat / month
Professional
$49.00
per seat / month
Power
$64.00
per seat / month
Enterprise
$99.00
per seat / month
See all pricing
Pros and Cons
HelpCrunch Live Chat Software logo
HelpCrunch
Pros

Not enough data available.

Cons

Not enough data available.

Pipedrive CRM Software logo
Pipedrive
Pros
  • Straightforward and intuitive user interface
  • Unlimited custom fields for collecting customer information
  • Easily track deals, values, and win probabilities
  • Access custom reports to track recurring revenue
  • Examine individual sales calls, emails, and demos
Cons
  • Limited functionality for bigger businesses
  • Problems with list separation
Reviewer's Segments
HelpCrunch Live Chat Software logo
HelpCrunch
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Pipedrive CRM Software logo
Pipedrive
Small Business
67.38%
Mid Market
25.69%
Enterprise
6.93%
Deployment
HelpCrunch Live Chat Software logo
HelpCrunch
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Pipedrive CRM Software logo
Pipedrive
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
HelpCrunch Live Chat Software logo
HelpCrunch
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Pipedrive CRM Software logo
Pipedrive
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
HelpCrunch Live Chat Software logo
HelpCrunch
  • Documentation
  • In Person
  • Live Online
  • Videos
  • Webinars
Pipedrive CRM Software logo
Pipedrive
  • Documentation
  • In Person
  • Live Online
  • Videos
  • Webinars
Integrations
HelpCrunch Live Chat Software logo
HelpCrunch
Total integrations: 14
  • 800.com
  • 8x8
  • Acquire.io
  • Adobe Commerce (Magento Commerce)
  • Affinity
  • Airmeet
  • AliveChat
  • Amplemarket
  • Apollo.io
  • AppMaster.io
  • AppSumo
  • Appy Pie
  • Asana
  • Automate.io
  • Automizy
  • Avochato
  • Benchmark Email
  • Better Proposals
  • BigCommerce
  • Bookyourdata
  • Bouncer
  • Brevo Marketing Platform
  • Browse AI
  • BuiltWith
  • Cal.com
  • Calendar
  • Calendly
  • Calilio
  • Campayn
  • Caspio
  • ChatArt
  • ClickSend
  • Closely
  • CloudTalk
  • Cloudzy
  • Cognism
  • Comm100
  • Creatio
  • Deskxpand
  • Dialpad Talk
  • Diginius Insight
  • DocuSign
  • Domain.com
  • Drupal
  • EasyTools
  • Elastic Email
  • Enonic
  • Expandi.io
  • Fibery
  • Folderly
  • Freedcamp
  • Genesis Pro
  • Gist
  • GoToWebinar
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Meet
  • Help.com
  • HelpCrunch
  • Helpdesk
  • Highlevel
  • HubSpot Email Hosting
  • Hunter
  • InboxAlly
  • Incrowd Interview
  • Instantly
  • Involve.Me
  • JivoChat
  • Joomla
  • Jotform Tables
  • KrispCall
  • Landbot
  • Landingi
  • LeadIQ
  • LiquidPlanner
  • LiveHelpNow
  • Livestorm
  • Lusha
  • Lyne.ai
  • MCA Suite
  • Mailercloud
  • Mailture
  • Make
  • ManyChat
  • MeetGeek
  • Microsoft Teams
  • Murf AI
  • MyOwnConference
  • Ninja Outreach
  • Overloop
  • PandaDoc
  • Papermark
  • PartnerStack
  • Personio
  • Pinecone
  • Pipedrive
  • Podium
  • Postmark
  • PrestaShop
  • Provide Support Live Chat
  • Quo
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • SMTP.com
  • Salesflare
  • Salesmsg
  • Seamless.AI
  • Shift4Shop
  • Shopify
  • SimpleTexting
  • Skuid
  • Slack
  • Smith.ai Live Website Chat
  • SnapEngage
  • Squarespace
  • Superhuman
  • SupportBee
  • Surfe
  • SurveySparrow
  • Systeme
  • Textdrip
  • Tidio
  • Trainual
  • Typeform
  • Uniqode
  • Userlike
  • Vero Workflows
  • Viewabo
  • Wappalyzer
  • WebinarGeek
  • Whale
  • WhatConverts
  • WhatsApp Business
  • Wix
  • XBert
  • XeroHosts
  • Xperify
  • Zapier
  • Zendesk
  • Zendesk Chat
  • Zendesk Support Suite
  • Zenzap
  • Zonka Feedback
  • ZoomInfo
  • airSlate
  • airSlate (WorkFlow / altaFlow)
  • folk
  • monday CRM
  • monday marketer
  • tawk.to
Pipedrive CRM Software logo
Pipedrive
Total integrations: 139
  • 800.com
  • 8x8
  • Acquire.io
  • Adobe Commerce (Magento Commerce)
  • Affinity
  • Airmeet
  • AliveChat
  • Amplemarket
  • Apollo.io
  • AppMaster.io
  • AppSumo
  • Appy Pie
  • Asana
  • Automate.io
  • Automizy
  • Avochato
  • Benchmark Email
  • Better Proposals
  • BigCommerce
  • Bookyourdata
  • Bouncer
  • Brevo Marketing Platform
  • Browse AI
  • BuiltWith
  • Cal.com
  • Calendar
  • Calendly
  • Calilio
  • Campayn
  • Caspio
  • ChatArt
  • ClickSend
  • Closely
  • CloudTalk
  • Cloudzy
  • Cognism
  • Comm100
  • Creatio
  • Deskxpand
  • Dialpad Talk
  • Diginius Insight
  • DocuSign
  • Domain.com
  • Drupal
  • EasyTools
  • Elastic Email
  • Enonic
  • Expandi.io
  • Fibery
  • Folderly
  • Freedcamp
  • Genesis Pro
  • Gist
  • GoToWebinar
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Meet
  • Help.com
  • HelpCrunch
  • Helpdesk
  • Highlevel
  • HubSpot Email Hosting
  • Hunter
  • InboxAlly
  • Incrowd Interview
  • Instantly
  • Involve.Me
  • JivoChat
  • Joomla
  • Jotform Tables
  • KrispCall
  • Landbot
  • Landingi
  • LeadIQ
  • LiquidPlanner
  • LiveHelpNow
  • Livestorm
  • Lusha
  • Lyne.ai
  • MCA Suite
  • Mailercloud
  • Mailture
  • Make
  • ManyChat
  • MeetGeek
  • Microsoft Teams
  • Murf AI
  • MyOwnConference
  • Ninja Outreach
  • Overloop
  • PandaDoc
  • Papermark
  • PartnerStack
  • Personio
  • Pinecone
  • Pipedrive
  • Podium
  • Postmark
  • PrestaShop
  • Provide Support Live Chat
  • Quo
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • SMTP.com
  • Salesflare
  • Salesmsg
  • Seamless.AI
  • Shift4Shop
  • Shopify
  • SimpleTexting
  • Skuid
  • Slack
  • Smith.ai Live Website Chat
  • SnapEngage
  • Squarespace
  • Superhuman
  • SupportBee
  • Surfe
  • SurveySparrow
  • Systeme
  • Textdrip
  • Tidio
  • Trainual
  • Typeform
  • Uniqode
  • Userlike
  • Vero Workflows
  • Viewabo
  • Wappalyzer
  • WebinarGeek
  • Whale
  • WhatConverts
  • WhatsApp Business
  • Wix
  • XBert
  • XeroHosts
  • Xperify
  • Zapier
  • Zendesk
  • Zendesk Chat
  • Zendesk Support Suite
  • Zenzap
  • Zonka Feedback
  • ZoomInfo
  • airSlate
  • airSlate (WorkFlow / altaFlow)
  • folk
  • monday CRM
  • monday marketer
  • tawk.to
Top Alternatives
HelpCrunch Live Chat Software logo
HelpCrunch
See all alternatives
Pipedrive CRM Software logo
Pipedrive
See all alternatives
Company Details
HelpCrunch Live Chat Software logo
HelpCrunch
  • By HelpCrunch
  • Located in San Francisco, CA, USA
  • Founded in 2016
Pipedrive CRM Software logo
Pipedrive
  • By Pipedrive
  • Located in New York, New York
  • Founded in 2010