Intercom vs ChatBot

Take a look at how Intercom and ChatBot stack up against each other across pricing, features, and support using feedback from real users like yourself. Intercom scores 4.5 out of 5 from 2927 reviews, while ChatBot has been rated 4.4 out of 5 from 20 reviews.
Intercom logo

Intercom

4.5
(2,927)
ChatBot logo

ChatBot

4.4
(20)
At a Glance
Intercom logo
Intercom
Starting at:
$74.00/month
ChatBot logo
ChatBot
Starting at:
$65.00/month
Overview
Intercom logo
Intercom
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Intercom
View 5 images
Intercom Screenshots
ChatBot logo
ChatBot
ChatBot is a customer service management solution that helps businesses create, launch and manage virtual assistants to streamline communication across websites, Facebook pages, and messaging applications. The platform makes use of an easy-to-use visual builder with a simple drag-and-drop interfa... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ChatBot
View 5 images
ChatBot Screenshots
Pricing
Intercom logo
Intercom
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$74.00
/ month
Support
Contact Us
Enterprises
Contact Us
Engage
Contact Us
Convert
Contact Us
See all pricing
ChatBot logo
ChatBot
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$65.00
/ month
Team
$169.00
/ month
Business
$499.00
/ month
Enterprise
Contact Us
See all pricing
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Reviewer's Segments
Intercom logo
Intercom
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
ChatBot logo
ChatBot
Small Business
50.0%
Mid Market
30.0%
Enterprise
20.0%
Deployment
Intercom logo
Intercom
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
ChatBot logo
ChatBot
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Intercom logo
Intercom
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
ChatBot logo
ChatBot
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Intercom logo
Intercom
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ChatBot logo
ChatBot
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
Intercom logo
Intercom
See all alternatives
ChatBot logo
ChatBot
See all alternatives
Company Details
Intercom logo
Intercom
  • By Intercom, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2011
ChatBot logo
ChatBot
  • By LiveChat Software S.A.
  • Located in Wroclaw, Lower Silesian District, Poland
  • Founded in 2002