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Methodology
Start selling digital products with Crevio
5.0
(1)
Free plan available
Crevio is an AI-powered platform that runs your business while you sleep. Describe what you want to se...
Learn more about Crevio
At a Glance
Overview
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features include multi-le... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Olark is WCAG 2.0 AA compliant, accessible, and GDPR-ready platform touted as the best way to help boost business sales, solve issues and understand your customers. It gives customers the answers they need immediately and helps deliver powerful insights about what they want to build lasting custo... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Started
$0.00
/ month
Growth
$14.00
/ month
Pro
$14.00
/ month
Enterprise
$19.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Full-featured live chat
$29.00
/ month
Pros and Cons
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
- Some key features like AI are only available on the most expensive plan.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
51.29%
Mid Market
37.69%
Enterprise
11.01%
Small Business
50.67%
Mid Market
43.95%
Enterprise
5.38%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
63
- 8x8
- Acquire.io
- Adobe Connect
- AliveChat
- AppSumo
- Appy Pie
- AskSpot
- Avast Business Antivirus
- Better Proposals
- Better Stack
- ChatArt
- ChatBot
- ChatGPT
- Click2Magic
- CoSupport AI
- Creatio
- Desk.com
- Deskxpand
- Domain.com
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Front
- Genesis Pro
- Google Analytics 360 Formerly Google Analytics Premium
- Groove
- Helpshift
- Highrise
- HostWP.io
- HubSpot CRM
- HubSpot Marketing Hub
- Inbenta Chatbots
- Infinite Privy Vpn
- Insightly CRM
- Intuit Mailchimp
- Jibble
- Jotform
- Kibo Order Management
- Kintone
- Kissflow
- Kissmetrics
- Kommo
- Lindy
- Liquid Web
- Mailture
- MeisterTask
- Network Solutions
- Nimble
- Pagecloud
- Pinecone
- Rewind AI
- Ring Central
- RingCentral MVP
- Shopify
- Sitecore Experience Manager
- Skuid
- Smartsheet
- SnapEngage
- Supportbench
- Thinkific Plus
- Typeform
- Typewise
- Userlike
- V2 Cloud
- Viewabo
- Vocal Voip
- Whale
- WooCommerce
- Xperify
- Zapier
- Zendesk Support Suite
- Zenzap
- Zoho Assist
- Zoho Workplace
- Zonka Feedback
- noCRM.io
Total integrations:
20
- 8x8
- Acquire.io
- Adobe Connect
- AliveChat
- AppSumo
- Appy Pie
- AskSpot
- Avast Business Antivirus
- Better Proposals
- Better Stack
- ChatArt
- ChatBot
- ChatGPT
- Click2Magic
- CoSupport AI
- Creatio
- Desk.com
- Deskxpand
- Domain.com
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Front
- Genesis Pro
- Google Analytics 360 Formerly Google Analytics Premium
- Groove
- Helpshift
- Highrise
- HostWP.io
- HubSpot CRM
- HubSpot Marketing Hub
- Inbenta Chatbots
- Infinite Privy Vpn
- Insightly CRM
- Intuit Mailchimp
- Jibble
- Jotform
- Kibo Order Management
- Kintone
- Kissflow
- Kissmetrics
- Kommo
- Lindy
- Liquid Web
- Mailture
- MeisterTask
- Network Solutions
- Nimble
- Pagecloud
- Pinecone
- Rewind AI
- Ring Central
- RingCentral MVP
- Shopify
- Sitecore Experience Manager
- Skuid
- Smartsheet
- SnapEngage
- Supportbench
- Thinkific Plus
- Typeform
- Typewise
- Userlike
- V2 Cloud
- Viewabo
- Vocal Voip
- Whale
- WooCommerce
- Xperify
- Zapier
- Zendesk Support Suite
- Zenzap
- Zoho Assist
- Zoho Workplace
- Zonka Feedback
- noCRM.io
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Olark
- Located in Ann Arbor, Michigan, United States
- Founded in 2009
