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At a Glance
Overview
Pipefy is a process management software that helps teams of all sizes create automated workflows and streamline their work. It lets frontline employees independently build customized processes, apply their own conditions and business rules to automate manual activities, control SLAs, collaborate ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features include multi-le... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$0.00
/ month
Business
$23.00
/ month
Enterprise
$38.00
/ month
Unlimited
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Started
$0.00
/ month
Growth
$14.00
/ month
Pro
$14.00
/ month
Enterprise
$19.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
- Some key features like AI are only available on the most expensive plan.
Reviewer's Segments
Small Business
52.02%
Mid Market
26.91%
Enterprise
21.08%
Small Business
51.29%
Mid Market
37.69%
Enterprise
11.01%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
8
- AppSumo
- ChatBot
- Clearbit
- CloudTalk
- Creatio
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Gmail
- Google Workspace
- HubSpot CRM
- Jotform
- MeisterTask
- Microsoft Excel
- Nimble
- Quickbase
- Salesforce Platform
- ServiceNow App Engine
- Smartsheet
- Supportbench
- WooCommerce
- Zapier
- Zoho Assist
- noCRM.io
Total integrations:
18
- AppSumo
- ChatBot
- Clearbit
- CloudTalk
- Creatio
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Gmail
- Google Workspace
- HubSpot CRM
- Jotform
- MeisterTask
- Microsoft Excel
- Nimble
- Quickbase
- Salesforce Platform
- ServiceNow App Engine
- Smartsheet
- Supportbench
- WooCommerce
- Zapier
- Zoho Assist
- noCRM.io
Top Alternatives
Categories
Common categories include: Shared Inbox Software.
Company Details
- By Pipefy
- Located in San Francisco, California, United States
- Founded in 2015
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
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