Zendesk Support Suite vs ZoomInfo Chat

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Zendesk Support Suite Help Desk Software logo

Zendesk Support Suite

4.3
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At a Glance
Zendesk Support Suite Help Desk Software logo
Zendesk Support Suite
Starting at:
$49.00/month
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
Pricing not provided by vendor
Overview
Zendesk Support Suite Help Desk Software logo
Zendesk Support Suite
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zendesk Support Suite
View 6 images
Zendesk Support Suite Screenshots
Zendesk Support Suite screenshot 1
Zendesk Support Suite screenshot 2
Zendesk Support Suite screenshot 3
Zendesk Support Suite screenshot 4
Zendesk Support Suite screenshot 5
Zendesk Support Suite screenshot 6
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
ZoomInfo chat is a live chat software that creates the perfect balance between human-first experiences that delivers highly targeted tools and features for critical visitors and audiences. ZoomInfo chat also has the ability to create perfectly scalable personalized AI-driven nurture experiences w... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ZoomInfo Chat
View 5 images
ZoomInfo Chat Screenshots
ZoomInfo Chat screenshot 1
ZoomInfo Chat screenshot 2
ZoomInfo Chat screenshot 3
ZoomInfo Chat screenshot 4
ZoomInfo Chat screenshot 5
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Pricing
Zendesk Support Suite Help Desk Software logo
Zendesk Support Suite
Free trial available
Free plan available
Billing type Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
See all pricing
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
No pricing information available
Reviewer's Segments
Zendesk Support Suite Help Desk Software logo
Zendesk Support Suite
Small Business
42.88%
Mid Market
44.85%
Enterprise
12.27%
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
Insufficient data to show segment split
Deployment
Zendesk Support Suite Help Desk Software logo
Zendesk Support Suite
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Zendesk Support Suite Help Desk Software logo
Zendesk Support Suite
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Zendesk Support Suite Help Desk Software logo
Zendesk Support Suite
  • Documentation
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
  • Documentation
Integrations
Zendesk Support Suite Help Desk Software logo
Zendesk Support Suite
Total integrations: 60
  • Adobe Marketo Engage
  • Aircall
  • Asana
  • Authorize.Net
  • Basecamp
  • Better Stack
  • BigCommerce
  • Bitbucket
  • Box
  • Calendly
  • Chili Piper
  • Clearbit
  • ClickUp
  • Clockify
  • Confluence
  • Constant Contact
  • Drift
  • Dropbox
  • Dropbox Business
  • Facebook
  • FreshBooks
  • Freshdesk
  • GitHub
  • GitLab
  • Gmail
  • Gong
  • Google Analytics
  • Google Calendar
  • Google Forms
  • Google Sheets
  • Harvest
  • HubSpot
  • Hubstaff
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Involve.Me
  • LinkedIn Sales Navigator
  • Lucidchart
  • Marketo
  • Microsoft Excel
  • Microsoft Teams
  • Miro
  • OneDrive
  • Outreach
  • Pardot
  • Pipedrive
  • RescueTime
  • Salesloft
  • Shopify
  • Slack
  • Smartsheet
  • Stripe
  • SugarCRM
  • SurveyMonkey
  • SysTools IMAP Migration Tool
  • TeamViewer
  • Tidio
  • Time Doctor
  • Toggl
  • Trello
  • Twilio
  • Twitter
  • Wrike
  • Xero
  • Zapier
  • Zendesk Chat
  • Zendesk Guide
  • Zendesk Talk
  • Zoho CRM
  • Zoom
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
Total integrations: 18
  • Adobe Marketo Engage
  • Aircall
  • Asana
  • Authorize.Net
  • Basecamp
  • Better Stack
  • BigCommerce
  • Bitbucket
  • Box
  • Calendly
  • Chili Piper
  • Clearbit
  • ClickUp
  • Clockify
  • Confluence
  • Constant Contact
  • Drift
  • Dropbox
  • Dropbox Business
  • Facebook
  • FreshBooks
  • Freshdesk
  • GitHub
  • GitLab
  • Gmail
  • Gong
  • Google Analytics
  • Google Calendar
  • Google Forms
  • Google Sheets
  • Harvest
  • HubSpot
  • Hubstaff
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Involve.Me
  • LinkedIn Sales Navigator
  • Lucidchart
  • Marketo
  • Microsoft Excel
  • Microsoft Teams
  • Miro
  • OneDrive
  • Outreach
  • Pardot
  • Pipedrive
  • RescueTime
  • Salesloft
  • Shopify
  • Slack
  • Smartsheet
  • Stripe
  • SugarCRM
  • SurveyMonkey
  • SysTools IMAP Migration Tool
  • TeamViewer
  • Tidio
  • Time Doctor
  • Toggl
  • Trello
  • Twilio
  • Twitter
  • Wrike
  • Xero
  • Zapier
  • Zendesk Chat
  • Zendesk Guide
  • Zendesk Talk
  • Zoho CRM
  • Zoom
Top Alternatives
Zendesk Support Suite Help Desk Software logo
Zendesk Support Suite
See all alternatives
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
See all alternatives
Company Details
Zendesk Support Suite Help Desk Software logo
Zendesk Support Suite
  • By Zendesk, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2007
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
  • By ZoomInfo
  • Located in Vancouver, Washington, United States
  • Founded in 2000