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1Password
Secure Your Digital Life
4.7
(1,331)
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1Password Reviews & Product Details

1Password Overview
What is 1Password?

1Password brings together top-notch security with great design. It works as a desktop with browser extensions for Chrome, Firefox, Safari, Microsoft Edge, and Brave. It also offers an intuitive password sharing capability, which makes it perfect for families, with intuitive sharing options. For free users, 1Password also offers vaults that can be used for both personal and sharing purposes. The Watchtower feature crawls a website to make sure no existing passwords being used are compromised and it also comes with dark web monitoring. Data categorization also lets users store passwords in a very organized way.

Company AgileBits Inc.
Year founded 2005
Company size 201-500 employees
Headquarters Toronto, Ontario, Canada
Social Media
Managed by:
Axel Grubba
Founder
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1Password Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Linux, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
1Password Features
Activity Monitoring
Advanced Reporting
Audit Logs
Auto-Fill
Biometric Login
Browser Extension
Centralized Admin Console
Compliance management
Custom Password Policies
Customer Support
Dark Web Monitoring
Emergency Access
Encrypted Storage
Form Filling
Integration with Other Tools
Mobile App
Multi-Device Sync
Offline Access
Password Expiration Alerts
Password Generation
Password History
Password Sharing
Password Strength Analysis
Password Vault
Secure Backup
Secure Notes
Security Dashboard
Single Sign-On (SSO)
Two-Factor Authentication (2FA)
User Role Management
1Password Media
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1Password Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 26, 2024
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1,331 1Password Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Apr 13, 2016
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Team tools not as robust"
What do you like best about 1Password?

I like 1password's clean user interface. It is slicker than LastPass, another password manager I use. 1password's sign up interface was also smoother, and I appreciated their secure password suggester.

What do you dislike about 1Password?

The tool falls short in several areas. First, it does not seem to have a chrome extension that allows for pre-filling of forms, automatic log in, or automatic new password saving. It's a hassle to open 1password to find the correct login information. Second, the team feature only allows for password sharing within a predefined team. Sharing with a single person - or even a slightly different group - requires a whole new team to be made by the administrator. There's no way to duplicate information across teams, leading to redundant data entry.

What problems is 1Password solving and how is that benefiting you?

We are attempting to make it easier to share passwords among our growing team. Due to the use difficulties, we have not yet realized many benefits.

Small Business (50 or fewer emp.)
Oct 06, 2023
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Not ideal for business/enterprise use"
What do you like best about 1Password?

It has apps/extensions for all common platforms/browsers. Has good security features. Supports YubiKeys and biometric unlock.

What do you dislike about 1Password?

It lacks extremely basic business/enterprise features. For example, the Watchtower functionality that is supposed to scan for weak and reused passwords simply does not work at an org level; it can't scan user's private vaults. So as an IT admin, one must ask every single employee to manually review the Watchtower reports themselves. Like that's going to happen. Either that, or ask everyone to put all their passwords into shared vaults, which then allows admins to view all of them (a potential security risk) and also increases the risk of the user sharing the vault with someone else accidentally. There's also no way to disable the "security key" feature, which is confusing to users and is not necessary in an organization that already uses hardware security keys, such as YubiKeys.

What problems is 1Password solving and how is that benefiting you?

It's a password manager. No standout features really.

Enterprise (> 1000 emp.)
Feb 22, 2024
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Overly complicated"
What do you like best about 1Password?

Supposedly it's a safe way to store passwords, but the usage itself is too complicated.

What do you dislike about 1Password?

Absolutely one of the worst password managers I ever used, and only continue to use it because it's mandated by the company I work on. To login, you must have both the Chrome extension and the Windows app, and one is dependent on the other, which means having to switch over from one to another for no reason back and forth, taking up time that could be better spent actually using the password and moving on with your tasks. To login for the first time you need to add a pass-code which never arrives, and again having to switch back and forth between the extension and windows app.

What problems is 1Password solving and how is that benefiting you?

Password storage

Small Business (50 or fewer emp.)
Oct 19, 2023
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Difficult to use"
What do you like best about 1Password?

It is not easy to use. It is not easy to implement. It is not easy to integate. I want Google Password Manager back - that works - every time - no fiddling - just works, unlike 1Password

What do you dislike about 1Password?

If you have endless time to fiddle with this program, then buy it. But if you just want the passwords filled in, this isn't for you. It endlessly closes while the browser is open. I need to enter the "secret" key at least 10 times per day. It's so bad that I keep a notepad open on my desktop with the password for 1Password and the "secret" key.

What problems is 1Password solving and how is that benefiting you?

It's creating problems.

Small Business (50 or fewer emp.)
Oct 18, 2023
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Horrible support"
What do you like best about 1Password?

Great program--when it works. But if you have a problem, forget trying to get support from a human.

What do you dislike about 1Password?

I have used 1Password for several years, and it always worked great. But for some reason the program stopped syncing from my desktop to my phone. I was unable to resolve the issue using their support site. Then, for no apparent reason, the master password I had used daily for months would no longer open the program on my desktop. I tried multiple times to communicate with the 1Password support site to no avail. All you get is a boilerplate answer from a bot. I just dont trust this program anymore. Use at your own risk.

What problems is 1Password solving and how is that benefiting you?

1Password is not solving anything for me and is not benefiting me at all.

Mid Market (51-1000 emp.)
Sep 07, 2023
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Not user friendly"
What do you like best about 1Password?

none... It is not user friendly at all. Logging in to 1password is one big headache.

What do you dislike about 1Password?

Signing in process is very complicated and confusing

What problems is 1Password solving and how is that benefiting you?

It is expected to store password and retain the confidentiality.

Small Business (50 or fewer emp.)
Aug 08, 2023
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Web view has removed the regular view of the vaults as cards, and now it's useless"
What do you like best about 1Password?

I like to beleve it is keeping my information safe, relative easy adding/editing of the new passwords.

What do you dislike about 1Password?

They removed the vault home view. Now the homeview is useless, and I have to use the list view that loads very long, and I see all vaults by default, it does not save your prefrence in the filter, which is very annoying. Maybe the company will move to another password management system after this.

What problems is 1Password solving and how is that benefiting you?

Keeps information we use in vaults.

Small Business (50 or fewer emp.)
Jul 29, 2023
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Good experience for personal usage but extremely buggy for enterprise tiers"
What do you like best about 1Password?

Very intuitive to use overall with easy integration into Mac-based software.

What do you dislike about 1Password?

1Password's SCIM and SAML connections to Rippling are extremely buggy and have locked us out of our accounts on a repeated basis. The support is horrible for businesses with email-only support. We urgently needed to reset the connection to Rippling to restore admin access to 1Password, but support was not responsive.

What problems is 1Password solving and how is that benefiting you?

Managing passwords to SaaS platfoms with access and governance controls.

Mid Market (51-1000 emp.)
Aug 16, 2022
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Product is good, but Customer Service really is a disappointment unfortunately"
What do you like best about 1Password?

Very good product - with strong limitations in the Starter version

What do you dislike about 1Password?

Customer service doesnt really take your needs into account, but focuses on upselling only

What problems is 1Password solving and how is that benefiting you?

Manage Passwords and access rights to team-accounts securely and efficiently

Small Business (50 or fewer emp.)
Dec 08, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Sub-par experience, especially for a paid product"
What do you like best about 1Password?

It's decent for managing an organization with several people. However, I'm not sure if other services couldn't do that just as well.

What do you dislike about 1Password?

- The browser extension has almost no functionality, any advanced action opens a new tab (very slowly) with their web UI - Even though the extension is severely limited, there's no button to go to the vault web UI from the extension! - The extension doesn't suggest saving when you fill a signup form - if you forget to press "save" before sending, your signup data is gone - The login suggestion dropdown on email/password fields of pages always clashes with chrome's autofill dropdown, usually it shows under it - Recently they broke the extension so that you can't copy text from secure notes with ctrl-c - The UI is confusing in many places, it's often easy to start searching and notice you have the wrong vault selected, and it's very hard to find how you're supposed to move an entry to another vault (the menu option doesn't even show when you're editing an entry) - Mass managing multiple vaults is a pain, you can't move between vaults without returning to start of the list every time

What problems is 1Password solving and how is that benefiting you?

Storing all kinds of company secrets, both personal and shared.

Small Business (50 or fewer emp.)
Jun 08, 2020
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Great except 1 Major Issue"
What do you like best about 1Password?

This is on the surface a great password manager. It can store detailed data in encrypted notes as well as passwords. The multiple vaults option makes it easy to separate work from personal accounts.

What do you dislike about 1Password?

However, there is one huge failure that is impossible to fix. 1Password does not easily support non cloud based sync between multiple computers. They mandate that you use their own servers to store sensitive password data. I don't care how safe they believe they are, it is not an option to have such sensitive info on server we do not control. Because of that we are moving away from 1Password. What we need is a full normal WebDAV sync option that is fully supported.

What problems is 1Password solving and how is that benefiting you?

Used for all passwords for both web sites and other places that have a need for secured data.

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