Unclaimed: Are are working at Act! ?
Act! Reviews & Product Details
Act! is one of the pioneer brands in its space that evolved into a customer relationship management platform, and cloud-app with a browser-based front end. It offers an integrated email marketing platform that is ideal for small to mid-sized companies. The software also has an easy-to-use dashboard designer with a good marketing automation workflow builder.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Act! with other popular tools in the same category.
One of the strengths of Act! CRM is its customizable interface, which allows users to tailor the software to their specific needs and workflows. The software also integrates with a wide range of third-party applications, such as Microsoft Outlook and QuickBooks.
Overall, Act! CRM is a comprehensive and flexible CRM solution that can help businesses streamline their sales and marketing efforts.
Act! CRM is a customer relationship management software that helps businesses organize and manage customer information, sales leads, and marketing campaigns. Some features of Act! CRM includes contact and lead management, sales forecasting, and marketing automation
Retention of all documents and correspondence. Customer support is awesome
Updates, we can download to server and push to users
Client management
Act! is used in my organization frequently to manage and follow up on leads, and its performance has been superb. It is an easy-to-understand platform and makes it easy to manage customer databases, sales, and marketing-related processes. I love its calendar feature; it makes everything more straightforward and organized.
It is not very open to integrating with many email applications, but it is limited.
Act! is excellent for us; it has allowed us to manage our marketing and CRM more efficiently and have a clearer perception of sales flow and salesperson performance. Tracking leads and sales are straightforward and generate excellent reports, which help make crucial decisions for the organization's growth.
ACT has some of the very straightforward tools when it comes to CRM. I can easily create a new contact, schedule meetings, calls with my clients. This tool is especially useful when you have lots of contacts. Right now I have about 2500+ contacts and I don't miss calling or emailing any of them due to the alarm feature of ACT, I get alarms for high priority meetings or calls. I can also automate email on various occasions or when a customer's AMC is about to expire.
ACT is not available on-premises anymore, although the cloud service is good now but no option for installed application anymore. While working on the same contact, it becomes a little-bit laggy.
I have primarily solved the issue of contacting clients on time, and automating emails on their birthdays, sales call, service renewal. Work has become much easier since we started using ACT.
Agir! permite que você se conecte a detalhes de contato e edições e rastreie interações e relacionamentos, incluindo oportunidades e status, entre outros. Ele permite que suas equipes de vendas classifiquem os clientes para que possam entregar campanhas de e-mail personalizadas com conteúdo e mensagens direcionadas. Você pode manter o controle de eventos e programações com um calendário compartilhado embutido no software.
As coisas seriam duas vezes mais confiáveis se você estivesse executando seu próprio e-mail ou processador de texto, em vez do Microsoft Outlook de passagem. Agir! anteriormente tinha coisas com mais integração. Teria sido bom se isso fosse levado em consideração. Parece que a Microsoft parou de jogar bem.
Agir! é um software danado. Muitas de suas funcionalidades são simplesmente fantásticas! Em primeiro lugar, quase consigo manipular meu banco de dados com o próprio software. A sincronização remota do banco de dados é simplesmente ótima!
The best part of Act is: 1. Complaint Management Software Implementation 2. CRM Software Integration 3. Best Customer Engagement Platform 4. Available as iPad CRM 5. Online CRM View 6. Small Business Can Easily Use This CRM Software
When searching for a person, it doesn't give you the option of having similar names - the spelling must be exact.
We want to use this as one place CRM software.
After input of a contact, reports can be configured with numerous choices.
New versions can easily be confused with older versions, and new versions appear too quickly when I don't require new features.
Easy to narrow focus of reports and make sales followup easy with auto email reminders set to preferences.
The data layout and reports are well put together
Almost too many "bells and whistles". It can be a little overwhelming for the "simple-minded"
Accessing customer data all from ONE source. A real time saver.
I've been using ACT since 1996. I like its easy customability, ie. I can add fields easily and I can change my template quickly whenever I need to start recording a new attribute for our database. The new email integration is great. Finally, I can quickly determine who is opening my emails and clicking on any hyperlinks I provide in my eblasts.
I wish that our ACT! could integrate with our Quickbooks Online. I had this integration several years ago when I was a single user and it was great. I miss being able to quickly determine how much a customer had bought from us and what their payment practices were.
As I grow ever older (i'm 63), my memory gets ever worse. ACT! ensures that all important followups are done in a professional and timely manner. Also, if ever a customer claims someone that I don't think is accurate, I can look at my ACT notes and quickly determine if I really offered them the extra discount or warranty extension that they think I gave them.