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ActiveCollab Reviews & Product Details
ActiveCollab is a project management solution for creative professionals. It offers cloud-based subscription plans or a self-hosting license with organizational features that can be viewed according to what is most convenient among users. Automatic rescheduling allows for the child's tasks to follow the change made to the parent task automatically and tasks can be viewed as a timeline or a kanban board, a calendar, or a list.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare ActiveCollab with other popular tools in the same category.
This software, when fully functional, is awesome for client relations. We are able to upload files, google docs, and more, all into one platform. Additionally, we can send messages, create and complete tasks, and even run time reports for what we need to do. Although it has issues, it is a good software, and there is nothing out there like it.
IT IS NEVER FULLY FUNCTIONAL. There is never a day (use it daily) that Active Collab fully works. The entire thing will be down, we won't be able to upload files, and reports can all be down at different times throughout the week. It sucks because it is so great, and we rely on it to work.
Client communications, internal communications, to obtain information about past projects, and more. We have realized that the software is fabulous, but it is SO HARD to rely on it because of the inconsistencies and poor management.
Simple and affordable pricing makes Active Collab a must-see tool for any small business owner. With all the strength and functionality of Basecamp for a fraction of the cost, this tool can quickly become the cornerstone of any business.
Active Collab has generally decided that marketing to the possible end-user is more important than providing their paying customers with a service that promotes their business. Active Collab has no customization options for the look and feel of the platform. If you are going to use the platform to communicate with your own customers, be aware that they will be receiving emails from active collab, with active collab branding, with only a slight mention of you and your company.
With Active Collab, my teams have really been able to get on the same page. It is fabulous for back end collaboration.
Easy to get started with, but if you're used to more robust systems for complex teams and processes, this feels archaic.
Tasks can be assigned to only one person (though you can add watchers/subscribers). If you need to delegate subtasks, these cannot be given separate due dates, so the main task needs to be re-assigned with a different due date to the next person working on their part of the task. There's a lot of manual processes that make this system way more cumbersome than project management should be.
Keeping track of client projects & deliverables within a complex team