Airbase Reviews: 4.8/5 — Highly Rated
Airbase is a modern finance and expense management platform that automates and streamlines financial processes. It offers a suite of features that include virtual cards, spend management, and real-time expense tracking. Additionally, Airbase integrates with various other business tools such as payroll, accounting, and invoicing systems, making it a one-stop-shop for all finance needs.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Training | Documentation |
| Languages | English |
Airbase is now Airbase by Paylocity, and airbase.com/pricing redirects to Paylocity’s pricing page. Paylocity completed the $325 million acquisition on 1 October 2024, and the product has been absorbed into its HCM platform. That single fact matters more than any feature comparison, because virtually every review you will find describes a standalone company that no longer sells to you on its own terms.
- What it is: A spend management platform covering corporate cards, bill pay, expense management, and procurement, now part of Paylocity.
- Best for: Mid-market companies that also want Paylocity’s payroll and HR, so spend and payroll sit on one platform.
- Pricing: No longer published separately. Airbase’s pricing page now serves Paylocity’s, which is quote-only via a demo request form.
- The honest catch: Older reviews, comparisons, and pricing guides describe pre-acquisition Airbase and should not be relied on.
What Happened to Airbase
Paylocity announced its agreement to acquire Airbase on 4 September 2024 and completed the deal on 1 October 2024 for approximately $325 million, funded through its revolving credit facility. Both companies confirmed the completion publicly.
The strategic logic was explicit: Paylocity sells HR and payroll, Airbase sold spend management, and the combination lets a company manage payroll and non-payroll spend on one platform. Paylocity described the goal as a single pane of glass across all company spending, with real-time visibility and a faster financial close.
The practical consequences for a buyer in 2026 are concrete. The airbase.com homepage now identifies the product as “Airbase by Paylocity”. The pricing page redirects to paylocity.com. And Paylocity does not publish prices — its pricing page is a demo request form asking for your employee count, job title, and business zip code.
The product has not been discontinued. But it is no longer a standalone purchase in the way it was, and the evaluation you run should be an evaluation of Paylocity.
What Airbase Does
The underlying capability is well regarded and was the reason for the acquisition price:
- Corporate cards with policy controls applied at the point of purchase.
- Bill pay and AP automation, which was Airbase’s strongest area and a genuine differentiator against card-first competitors.
- Expense management with receipt capture, coding, and reimbursement.
- Procurement and intake, covering purchase requests and approvals before spend happens.
- Approval workflows across all of the above, which is what distinguished it from simpler card products.
- Accounting integration for close automation.
That combination — cards plus AP plus procurement in one approval framework — is what mid-market finance teams valued, and it remains the substance of what Paylocity now sells under the Airbase name.
Airbase Pricing
There is no published Airbase pricing to report. Its pricing URL serves Paylocity’s page, which offers “Request Pricing with a Free Demo” and collects your details rather than displaying rates.
This is a meaningful downgrade in transparency for evaluation purposes. Pre-acquisition, Airbase published tiered plans. Now:
- Every price is quoted. You cannot compare Airbase against Ramp or Brex without a sales conversation, and both of those publish or offer free entry tiers.
- Pricing is likely bundled with Paylocity. The commercial logic of the acquisition is cross-selling into HCM customers, so quotes may be structured around the wider platform rather than spend management alone.
- Your negotiating position is weaker. With no list price and no comparable public figures, you have no anchor.
- Ask directly whether Airbase can be bought standalone, and on what terms, before investing time in a demo. That is the question the website no longer answers.
Who Should Use Airbase Now
- Existing Paylocity customers. The clearest case by a distance. If your payroll and HR already run on Paylocity, adding spend management on the same platform is exactly the integration the acquisition was built to deliver.
- Companies evaluating Paylocity anyway. Bundling spend management into that decision may produce a better commercial outcome than buying separately.
- Mid-market finance teams needing AP depth. Airbase’s bill pay and procurement capability genuinely exceeds what card-first competitors offer.
It fits poorly for companies that want spend management alone, where Ramp and Brex are simpler to buy and publish more; for startups, where both of those have free entry tiers; and for anyone unwilling to enter a sales process to learn a price.
Honest Pros and Cons
Strengths
- Genuinely strong AP and procurement. The deepest part of the product and the reason it commanded $325 million.
- Unified approval workflows. Cards, bills, and purchase requests under one policy framework.
- Now integrated with payroll. A real advantage if you run Paylocity, and the whole point of the deal.
- Backed by a larger company. Paylocity brings scale and stability a standalone spend startup could not.
- Mid-market fit. Built for companies with real finance processes rather than a founder with a card.
Limitations
- No published pricing at all. Quote-only through Paylocity’s demo form.
- No longer straightforward to buy standalone. The commercial model now points toward the HCM platform.
- Existing reviews are out of date. Almost everything written about Airbase predates the acquisition.
- Competitors are free at entry. Ramp and Brex both offer $0 tiers; Airbase does not.
- Integration is still settling. Product direction under new ownership takes time to become clear.
Airbase Alternatives and How It Compares
- Ramp is the leading independent alternative, free at entry, with strong AP capability and a savings-oriented positioning.
- Brex is free at entry too, though it was itself acquired by Capital One in April 2026 — worth knowing that both major alternatives now sit inside larger financial institutions.
- Bill.com focuses specifically on accounts payable, which was Airbase’s strongest area, and is often the closest functional match.
- SAP Concur is the enterprise incumbent for expense and travel, heavier and more expensive.
- Zoho Expense is dramatically cheaper for expense reporting alone, with published pricing.
- Rippling offers a comparable payroll-plus-spend combination if the unified platform is what appeals.
For a broader survey, browse our expense management directory.
The Verdict
Airbase was a good product and remains one, but in 2026 the question is not whether Airbase is worth buying — it is whether Paylocity is. The acquisition completed on 1 October 2024, the pricing page now belongs to Paylocity, and the commercial model has shifted from a standalone spend management purchase to a module within an HCM platform. Evaluate it on that basis and you will not be surprised later.
For existing Paylocity customers this is straightforwardly good news. Spend management on the same platform as payroll is a genuine operational advantage, the AP and procurement capability is stronger than most card-first competitors offer, and the integration is precisely what the $325 million was spent to achieve. If Paylocity already runs your payroll, this should be on your shortlist and may well win.
For everyone else, be deliberate. Ramp and Brex are both free at entry and considerably easier to evaluate, and Bill.com covers the AP strength that was Airbase’s best feature. The absence of any published pricing means you cannot compare without a sales process, which is a real cost in itself. Before booking a demo, ask directly whether Airbase can still be purchased standalone and on what terms — that is the question the website no longer answers, and the answer determines whether this is a shortlist candidate or a Paylocity upsell.
One practical caution that applies to research rather than the product: treat any Airbase review, comparison, or pricing guide that does not mention Paylocity as out of date. A great deal of what is published still describes the independent company and its former published plans, and none of that is what you would be buying.
FAQ
Was Airbase acquired?
Yes. Paylocity announced a definitive agreement on 4 September 2024 and completed the acquisition on 1 October 2024 for approximately $325 million, funded through its revolving credit facility. Both companies confirmed completion publicly. The product now trades as “Airbase by Paylocity” and its pricing page redirects to Paylocity’s website.
How much does Airbase cost?
There is no published price. Airbase’s pricing URL now serves Paylocity’s pricing page, which is a demo request form collecting your business email, employee count, and job title rather than displaying rates. Pre-acquisition Airbase published tiered plans, but those figures no longer reflect what is on offer, and any current cost has to be obtained through a sales conversation.
Is Airbase still available as a standalone product?
It has not been discontinued, and the capability still exists under the Airbase name. But the commercial model now runs through Paylocity, whose strategic rationale for the purchase was combining payroll and non-payroll spend on one platform. Whether a standalone purchase remains straightforward is a question worth asking Paylocity directly before beginning an evaluation.
What are the best alternatives to Airbase?
Ramp and Brex are the leading independent alternatives, both free at entry and much easier to evaluate without a sales process — though Brex was itself acquired by Capital One in April 2026. Bill.com is the closest match for Airbase’s accounts payable strength. Zoho Expense is far cheaper for expense reporting alone, and SAP Concur is the enterprise option.
Should I trust older Airbase reviews?
Treat them with caution. Most published reviews, comparisons, and pricing guides describe the independent company as it operated before October 2024, including plan structures and prices that no longer apply. If a review does not mention Paylocity, it predates the acquisition and does not describe what you would actually be buying today.
Compare Airbase with other popular tools in the same category.
Love that Airbase syncs directly to NS. Easy to review transactions
It is painfully slow at times. We have issues all the time with various sync errors, and employees have problems with attaching receipts frequently as well.
We see that the Airbase team is constantly working on new product developments and making improvements, but it seems that improvement we would like to see are never considered priorities.
I like when things prepopulate correctly - makes it very convenient
App constantly crashes, for absolutely no reason. Very frustrating.
Being able to add receipts on the go, pretty easy process when the app is working correctly
Autofill feature, suggestions when putting in receipts
Not airbase's fault but time for reimbursement could be shorter
Submitting individual emails / receipts for reimbursement - more simple in a portal
Their invoice management is pretty streamlined and makes logical sense. Dashboard is to navigate.
Sometimes during pivotal times (end of month) there is a noticeable lag. The mobile app is also not very good.
They are receptive to input on slight tweaks
The dashboard summary of spend is useful
It takes a long time for receipts to display in the receipt inbox.
Requesting and using virtual cards has become simpler
Light weight tool that allows for moving fast and quick changes to process.
Search capabilities are very challenging where one needs to go to multiple places to find an expense. Also the lag time for loading is very slow.
Airbase provides clear easy way to pay our invoices. The virtual card program reduces risk and allows us to move fast against expense requests.
I like that you can easily request and approve virtual cards within the platform.
I have had issues with: -Transfer of ownership of a virtual card -Restricted websites for a virtual card - I was awarded a monetary gift through airbase but was limited to where I could spend it which was frustrating. I spent over 4 hours total trying to solve this. I don't think airbase makes sense for financial compensation such as bonuses. It does not operate like cash or a credit card would. -Requesting a physical card within the platform
Based on other reviews, I think Airbase solves problems for finance teams. Its primary function is not ease of use and functionality for employees using the virtual cards.
Pretty user friendly. Easy to see all charges in one place
Required to put in notes. System times out when uploaded invoice. Can't split invoice
Tagging expensis to appropriate class and category. Easy place to add receipts
It is automated. I like how I just log in through gmail and it works.
I dislike how I have to update the foto from my phone to the computer.
I am getting reimbursed which is a great benefit. It solves my problem of getting money back from the company.
That there is a system in place. It's great when companies use tools like these. I have used a number of tools like Airbase, and Airbase is at the top of the list.
More automation would be nice. My other preferences are likely personal, as in the layout and easy of navigating.
No problems. Benefits are that it help organize spending.
I like the interface and how user-friendly it is.
There is nothing I really dislike about Airbase. I had a really good experience.
It is really helpful for tracking expenses
Pulls in transactions and gives push notifications on new transactions
Doesn't always match receipts emailed in with the transaction. Sometimes search is poor
Lesss time in expense reports
Ability to upload receipts and match them to spend, when it works Workflow to approve expense from my team. Good level of detail on the spend
App crashes regularly when I try to take a picture of receipt The filtering of spend that I need to provide input on is clunky Matching of forwarded receipt to spend often doesn't work in cases when it should (e.g. matching a uber receipt to spend on CC) Overall interface is not intuitive Having a dedicated CC for some monthly spend is an interesting concept but it's not implemented in a useful way because I still need to upload a receipt every month
Allows me to consistently provide expense reports with limited overhead Allows me to manage/approve my team's spend efficiently
It is just another credit card, not really impressed with the service.
There is no 24 hours customer service, if there is an issue, you cannot do anything.
I have not seen any benefits of using this service. In one incident a vendor is charging $51.98 administration charges on a $9.86 toll charge and I seem to be helpless in that matter. f there was a number for me to call, I could have stopped this charge.
Auto ammortizaiont feature, althought it's bit confusing to setup and you're not able to edit if any mistakes are made.
Base level package doesn't included A/R Aging report - which is the most basic spend management tool.
Airbase makes sending payments very easy, and eliminates the need to maintain physical checks, but most spend managment platforms do that as well
There are emails that let your know something may be coming.
Notifications are bland and not informative, Platform states 4-5 days to receive an ACH, (What a joke) In reality it is more like 6-8 business days after they send the payment notfication. I have sent millions in ACH payments and I can assure even 4 business days is unacceptable. I have done tests between USAA and Truist to test out to see if its the bank holding it or not. Not the case.
None at all, will consider other platforms or terms
Airbase has such an intuitive interface that makes everything simple to use. Creating virtual cards for individuals in our organization has been such a great feature for us.
I have yet to honestly find anything I have disliked about it.
Creating a virtual card is one of the best features for us. Being able to get more control of our expenses has been such an amazing help!