Airbase Reviews: 4.8/5 — Highly Rated

Airbase is a truly innovative AP platform, what makes the software better than others is the team that stands behind it. Our success manager Jessica Huddleston has shown neverending patience and supreme attention to detail and organization skills throughout our implementation. Nikshep who does a lot of the programming has the rarely seen today ability to cut through the noise of information being presented to him and get to the bottom of any request for improvement, not only that but he has the programming skills to bring these requests to fruition. We have never heard "no it is not possible" from him. The sky is the limit as far as his abilities go and for us this translates in an ever improving platform tailored to our company's needs. We're pairing Airbase with NetSuite and thus far our experience with NetSuite has been very ridgid, Airbase were the ones to offer solutions on their end to resolve many of NetSuite's limitations and shortcomings. Airbase has a lot of good features: OCR, memorizing coding from prior invoices entered, ability to add tags to distribution lines, vendor import done by the Airbase team which saved us hours of work, user permissions that can limit a user to one facility or several and taylor their access to exactly what we need them to have or be limited to. Payments are processed realiably and drafted from our bank the day they are supposed to. All in all a great piece of software thanks to the team's flexibility and willingness to take in customer feedback and use it to improve their platform for all of its customers.

As a recommendation, I would say the shorter the period between Airbase drafting the customer's bank account and the time when they pay the vendor, the better.

providing AP software that offers OCR to cut down manual user input to a minimum and allow users to focus on other more important tasks. Our users have been wanting an AP platform that has a mobile app and more automated expense reports which Airbase provides. Expense reports were a very manual process prior to Airbase and submitting them was a very involved and lengthy process requiring the user to sit down at a computer, use a scanner for receipts, fill out an excel workbook, covert the Excel to pdf, merge the receipts with the pdf and sent that file to corporate while now users can simply take pictures of their receipts the majority of the work is done by the software in reading the receipts and compiling the data that goes with the receipts and just submit for reimbursement.

All of spend management in one place, allowing me to quickly go from Invoicing to Vendor management, from Expenses to individual Virtual Cards.

There are a few minor bugs when it comes to UI, but the data is intact.

I can seemlessly perform invoice intake, vendor management, and expense review.

The system is extremely easy to use, and has multiple functionalities to support our processes.

Occassionally the integration with our accounting system goes a little wrong and entries get double recorded.

We were struggling to integrate our various spend software together. Airbase gave us a single location for bill payments, credit cards and reimbursements.

All non payroll spend in a single platform leads to less waste and easier to keep track of investments

Some advanced features are cost prohibitive for smaller customers

I was able to consolidate expensify, bill.com and a corporate card and save money.

I LOVE that Airbase allows you to create virtual cards for approval so you can avoid using your personal card and then working with your team to expense/get reimbursed.

I wouldn't say there is anything that I dislike. There are things that take a bit to get used to, but they're not deal-breakers. For example, you can't see your latest virtual card approval on the dashboard (unless I'm missing something). However, if you go to "Virtual Cards" on the side panel you'll be led to your list of virtual cards. Again, not a deal-breaker just a piece that would add convenience.

Airbase allows for me to have a seamless "submission" or process for reimbursement with my company. I can create virtual cards that will be charged instead of my personal card. This goes for recurring things like gym memberships or one-time purchases like conference tickets. I think it allows me to move faster when I'm purchasing something for work because there is no worry about "how long will this process take?," "when will I be reimbursed?," etc. It allows me to submit a request that is sent directly to my approver and upon approval I am notified and can start using my card. It's easy to upload receipts to complete the process and it's very easy to navigate the platform.

I love that Airbase allows everyone on my managers and finance to have visibility of purchases that need to be made for work-expenses.

Sometimes, I wish my manager would approve Airbase requests faster without me having to prompt them to approve a purchase. I'm not sure if Airbase sends reminders of pending Airbase requests.

Problems are using my own personal credit/debit card to make work-related purchases. It's so much nicer to have access to one-time use cards that aren't connected to my own personal banking organiztation.

It is incredibly easy to submit expense reports and I love that you can upload a receipt and the system auto-populates the fields.

There is nothing I can think of at this time.

Uploading and submitting expense reimbursements is incredibly quick and straightforward. It is by far the most efficient system I have used, compared to the big competitors.

Its very easy to use and navigate. I would reccommend to any one that uses a milage tracker

It does not save the addresses that I frequesntly use. It would help if it had a way to save the most used destinations

Airbase helps my management team to track my miles and be able to get me reimbursed in a timely manner

I love that employees are able to have an idea of what goes into their budgets and we are able to customize accounting policies, tags, etc. I like the internal controls that this system brings. I absolutely love the virtual cards as well. Overall, the system was an overall benefit to our accounting operations. I also love that their support is readily available via a chat system.

Airbase is a newer system so there are occasional glitches. However, support is able to fix very quickly whenever an issue is brought up.

Airbase is solving a lot of our internal controls issue. Spend owners have a look into how much they are spending and what we are spending our money from. This helps them have more visibility for budget reviews.

I love how Airbase flows and lets me operate throughout the day. The platform is beneficial and easy to navigate. With everything being more centralized, I'm spending less time bouncing around from one thing to another. I highly recommend AirBase to anyone managing or operating any business, big or small.

Nothing, I love all its features and haven't experienced any issues so far.

It's been helping me a lot with tracking and managing my finances; I've been able to watch helpful seminars to help me out in business. The benefits of Airbase are extensive, it's helped with streamlining financial operations, has reduced manual work, improved control over spending, and gained better visibility into my finances. By automating processes and providing actionable insights, Airbase allows us to focus more on strategic initiatives and growth rather than getting bogged down by administrative tasks.