Aurea CRM Reviews & Product Details

Clearly structured summary of the most important customer information and activities . I really appreciate the work done on this application and i really used it .It is really helpfull in sales management. Aurea is helpful in management of customers information . And In past years it really improved working .

I would say it lacks in some steps so It should be seen to overcome , data loading. It is somewhere difficult to handle. It lacks in when we have to communicate or task management which is very basic need in any software to handle So this should be improved .

It is very usefull for customer interaction Management of customers is made easy with its help

Customers information is easily managed. Members can easily log in using their mobile devices to access important information in real time. Workflow is streamlined with limited time wastage. The tool is user friendly and can be easily integrated with other system such as outlook and others. History of Customers is securely managed .

Sometimes it it is time consuming since it takes lot of time to load.

We use it in tracking sales and managing customers information. It helps in decision making since we can track sales and KPIs of different members.It has streamlined our sales operations..

Work history - It is extremely useful, with it we can access the work history of our consultants and have access to various types of information such as the time the employee was involved in negotiating with the client, what was the sales policy, promotion offered and many other information that help us in future projects and decision making.

One of the problems with Aurea CRM is its data loading tools, it definitely needs improvement, it is currently a bit limited and difficult to handle and you might have a problem when trying to do some data migration.

Aurea CRM has been implemented in our company to be used in our sales department, it allows us to keep track of the appointments to which our sales consultants are assigned. It also provides complete history with information that can be used for future decision making. It allowed us to store all the necessary information from our clients such as who was the sales consultant who attended, what is the internal contact of the customer and etc. It also allows us to keep the maximum information in one system, fully accessible to employees in a way. easy and fast whenever you need them.

After the takeover of an update by Aurea, any development of the computer code was ab initio open, with some poor support. However, this has improved considerably once more in recent years.

One notices the software's a few years of expertise with several CRM comes. The useful scope and also the support of CRM processes ar nice, the campaign management is trying to find its same, utterly different trade templates facilitate the difference to individual business models. The roles and rights module permits even the foremost complicated structures to be mapped.

Aurea's CRM code is that the successor to update's CRM. in person I even have notable and used the code since 1998, initial as a user in numerous corporations, these days as an advisor for corporations from numerous industries.

If you have access to Aurea you can scale the relationship to include further enterprise solutions that they have on offer.

Not super common out there tool so requires getting used to.

Standard CRM platform functionality like prospect management, documentation, customer engagement etc.

I like the fact that the company used Amazon web services behind the scenes. This really gives it a fighting chance in the broad CRM market out there.

I wish they had more variety of mobile apps offered. Sales force really knocks it out of the park on this note.

We use it to quickly access customers information and route calls efficiently. It can sort calls as they come in to the correct dept which is invaluable in keeping call times down and service levels up!

Easy to handle for me but my team faces issues. Customer Relations has become much easier due to this application

User friendliness needs to be given priority. Everybody is not technically expert. Subordinates of 50+ age groups faced issues while operating

Easy interaction with customers. Holistic app with cloud support & available on mobile which makes things accessible from anywhere

Tried the Cloud-based CRM solution in areas, supporting energy, retail and the insurance industries. It was used to manage sales, marketing, team activities, sales pipeline, KPIs and more. It ease of use was faily good as well as its featurea and functuinality. NIce mobile access option

Lack of other basic features such as email marketing, lead scoring, task management. The support at the beggining was not that good, but now a days has improved.

Tracking of interraction and its life process. Process improvement and a better tool for support

veramente un super applicativo CRM per l'azienda strutturata

Il costo potrebbe essere un fattore negativo anche se ne vale la pena

nessun problema infatti ha gestito tutto benissimo

The fact that this CRM has a lot of customizing possibilities

I have no complaints so far about this CRM

financial workarounds and easy to use