Brex Reviews & Product Details

The mobile app, it's very easy to upload expenses.

A colleague had a lot of trouble getting his card delivered to Mexico, he ended up delivering it to the US and picking it up there instead because he had some issues with shipping.

Having the team have access to a company card, without having to submit expenses directly to their name for tax purposes

It's very easy to use and quick to upload receipts with a mobile phone. Never lose a business expense again!

The only issue I've had is booking travel through the Brex site. It got my name slightly wrong which caused issues at TSA.

Not having to wait for expense reimbursement

The UK/UI design is practically flawless, and it is intuitive. I would compare this to when I first got my iphone. Platforms should be user-friendly and easy to navigate.

There isn't anything I do not like at this time about it. All the drop-downs are easy, and if you make a mistake, it is easy to fix when making purchases and adding receipts.

It supports me in overseeing the overall HR budgets of about $50,000-100,000. I can see where everything is being allocated and how much I have left in each budget and annotate for its use for any audits that may come up.

I love how easy the website is to maneuver! It is great for my business needs and I would definitely recommend it to a friend.

Riembursement has too many steps for user.

Spending transparency within the company.

The platform is user friendly, very intuitive, and the way the card(s) work makes so much sense. It's also really easy to upload receipts. A great user experience all around!

I don't have enough expenses or use the platform enough to really have any specific complaints at the moment. For my use case, I literally am in and out in minutes -- how it should be!

Streamlining expense tracking and keeping credit card and payment information more secure.

Everything is super user friendly and easy to navigate. I also love how easy it is to get an issue solved when you reach out to customer support. Being able to use the app on my phone and the website is incredible.

Nothing, honestly everything is great so far!

Brex is helping us improve our employee experience, it makes it really easy to make purchases that benefit the company in a variety of ways.

I like the app, very easy to use. Great for different budgets.

Initial set up was difficult but worth it

Helps me keep track of what I've spent

It's super easy to use, autosaves your work, operates in realtime.

I can't think of anything - I absolutely love it!

Brex helps me track all my expenses. When I was an administrator of it, it easily let me create virtual credit cards for our team in a matter of a couple of keystrokes.

Very simple to use. Managing, and claiming expenses is like a breeze.

Not Applicable. There is nothing to dislike.

Saves effort, time and no hassle of expense reimbursements.

Expenses can be done on the phone, like attaching receipts. It pre-selects expense category and knows sub categories.

Wish it was more intuitive with parking and suggest category. Often the same parking system SFMTA is used, yet may not recongnize it

Work expenses, not having to use personal card

It is easy to track business expenses. I like that I can use the physical or digital card and easily categorize expenses. It's also easy to text a receipt picture.

Honestly I can't think of many downsides, sometimes the two factor authentication takes an extra moment but I get that it needs to be secure.

Brex helps our company to track business expenses across a whole team. It's so nice to pay up front for business needs rather than floating them on my personal credit card. At other start ups I had to fill out expenses in excel and it was slow and annoying.

Easy to use and saves tons of time! Love that is prepopulates receipts and the phone all is easy to use!

Not much! Its great. Best software package I have ever used for Salesforce expense tracking!

Expense Tracking, quick payments, eliminates alot of admisnistrtive work with capturing receipts, etc.

The easy to use design is very helpful plus the experience they made when passind the card and the notification request for the invoice on the spot, all the expereince arround Brex make it worth to have in our operations

The first access for the web and app is kind of too much security but when it's done is done and the login became easy.

When travelling been able to expend on the business card and take photo of the invoices make it much easier for me as User and for the financial team.

Really easy to set up my card and start using it. Cuts out the stress from both employee and business ops side on getting expenses paid and has made it even easier to have team events.

Some recipts are hard to get a hold of which can delay the process, maybe a system for travel expenses could be put in place - for instance TFL recipts are hard to get a hold of.

Delays in repaying expenses to employees

Brex is uncomplicated and User friendly. All expenses organized in one place.

I haven't noticed any downside of using Brex so far

Management of expenses.

Brex being a phone first app is super useful when syncing expenses on the corporate card to the app and then automatically syncing them to the correct types of expenditure meaning all I have to write is the memo for it to be a complete expense in the system! It sticks to the policy really well which helps me understand the budget I need to stick to.

It would be really helpful to have the daily breakdown of how much has been spent out of given budget so that we know how much we can spend for the rest for the rest of the day.

Brex is helping streamline my business expenses for offsites or other business travel as well as expenses. It is super streamlines to get compliant expenses and helps me stay on top of my expenses during the trip which is a massive help and is super efficient!

The customer support! Very friendly and efficent support channels that always have a solution. Additionally their portal is intuitive and easy to navigate. Saves me time.

I wish that there was a a small training segment of the portal. There is so many useful tools I figured out, just wish I figured them out sooner.

Easy way to add notes to reciepts. Also easy refund request with quick return deposits.

I think the invoice and notes added to Brex help accounting to know when something is purchased that it has been approved for use in the company. The BREX card speeds up the process of buying from new vendors while you are waiting for credit approval.

Disputed charges show as debiting the card even though they were never approved. So it looks like you may be buying something that is not authorized. The good point is that the card can be canceled and replaced with just a few clicks in the program.

We need parts now for prototypes and the customer suggested improvements We have been able to find out of stock items at other than our normal suppliers.

Brex is easy to navigate and has little-to-no learning curve. The process for adding receipts and memos for purchases is so user-friendly that I could upload my documents without needing a tutorial or help documentation. The notifications of approved purchases on my mobile device and the ability to access card details and upload documentation via the device are beneficial. No worrying about losing a receipt or forgetting to upload it when I can snap a photo and go!

The only issue I encountered was when some of our cards were flagged for potentially suspicious activity. After proceeding with the steps to request the account be unlocked and verify the transaction, it was flagged again when I attempted to process the transaction a second time. However, I appreciate that the fraud controls are in place, and the issue was resolved quickly once our accountant reached out to the Brex team for resolution.

Brex has made it much easier to manage the daily expenses and subscriptions necessary to keep my department running smoothly. Having my own card is more convenient than dealing with reimbursements or requisitions, and the documentation process for any expenditures I make takes almost no time.

Their customer service is unmatched, I had to call one day and the gentlemen was more than helpful. The app and online is very seamless to use.

At the moment, I do not have any downsides to speak on regarding Brex; this resource is beneficial

It is assisting with me keeping up with my daily expenses for work.