Bullhorn ATS & CRM Reviews: 4.0/5 — Solid Choice

It connects to our applications, we can post jobs easily, and it is a helpful tool for tracking applicants and current associates.

You can't delete notes/records/etc. It's annoying that you have to be in each person's record to add appointments to the Bullhorn calendar. I don't like that there are so many duplicate files. It can be slow.

The shortlist is helpful. It can be helpful to search for eligible candidates for new jobs.

I like that all my thoughts are located in one easy place

I think it can be a bit more customizable, and currently wasted a lot of space with useless white space

Recruiting and business development. It's much easier to use on the recruiting side, and connects mediocrely to DiscoverOrg

I like that there are different fields available for a candidates home page.

It's pretty slow. Don't like that pinned items don't remain after you log out.

Nurturing candidates long passed placed.

I think the ability to create lists and make targeted ideas around non contacted folks

The interface and UI. The visual representations of data and such could be more clear

Sales and the ability to find new people to get in touch with

I can track my contacts and clients daily

Constant gliches and very 1 dimensional. Ok for low level tracking

Tracking clients

I liked the ability to have everything in one place, and online instead of in a separate application attached to the desktop. I also liked all the different options for things you talked to clients about and for the different phases of the hiring process.

I disliked that candidates and clients could not be put together - if a candidate was also a client they needed two separate profiles.

We used Bullhorn as a way to combine all our processes in one - sales, placement, etc.

I like the reports and the ease of entering candidates.

It was always very slow logging in and making changes. It would crash a lot too.

Tracking applicants, it was good way to track them through the hiring process.

The fact that everything is so easily accesible under one scree

That it times out, not everything can be parsed and it doesnt automatially update the candidate

Nothing that I have noticed to date

It was good for being able to sort everything into one data base and was a very vital tool for the company

I didn’t like how it wasn’t language friendly (couldn’t detect Japanese). Also, It did have a lag to it and would kick me out at times which made it annoying when I would have multiple tabs open for candidates

Bullhorn was a good database keeper for information regarding the clients we worked with

It's a good CRM system to use if you are looking for something different than Salesforce.

With the new update they did when my recruiters submit me a candidate it no longer notify's me where before if would let you know. I also don't like that I have to input my password two to three times before it allows me to log in.

It has been making my life easier with inputting contacts and sending out emails to contacts. It makes keeping track of notes and doing follow-ups much easier.

Tasks, the dashboard on enterprise, goals and quotas reporting

Not talking to my calendar, not an easy call list

A little more organization and One place for notes

Bullhorn is fairly easy and a good resource to manage status activity with candidates.

My company requires too many steps, details to be provided into the system. This makes the process long and annoying.

IT Candidate Tracking

Bullhorn is a very user friendly ATS we use on a daily basis for staffing our projects. It does the trick for what we need to get done.

This software has a couple of flaws that I have seen over the past 5 years using it. It has a hard time handling PDF documents. It also has a hard time picking up if a candidate is duplicated sometimes creating more than one file for the same candidate.

This is a basic tracking and searching system. It takes good notes and you can track the candidate process from first call to placement.

It keeps everything in one place - the notes feature is the most helpful.

The site has gotten a lot better in recent history but it still has random quirks that really mess with daily processes, randomly. Things like the task or note abilities freezing, etc. It also takes a lot of work to get it to integrate with other products.

We keep track of candidate's interview history and job activity. It's helpful because it keeps everything in one place.

generates nice reports and its very powerful if you learn how to use it.

they are selling it but can't barely support it.

better reporting, but tough to figure out

I really appreciate the flexibility in the number of fields offered within the system.

Searching content is a bit clunky. You can't search cross-fields for information - ie. a keyword search covering all fields within a category. You have to know exactly which field the keyword would be included in, and search there. Some of the fields provided aren't very intuitive either. So one person may save information in one category, like "comments" and someone else in another field like "quick comments." Same goes for job orders... so if you remember seeing a particular skill or key phrase but can't remember which position it was in... good luck remembering the field it was in so you can search and find it.

The system does make it fairly easy to match candidates to positions, and track their progress throughout the process.

I don't like anything the well. Everything works fine and it has been the only option at this point. They are able to customize better than it used to be, which is good. Customer service is also really great.

A lot of limitations. Many other tools do not integrate with Bullhorn like we want.

Managing all of our candidates and giving us the ability to source more efficiently

Accumulation of contacts, tracking of leads/emails/potential sales/closed sales

Inability or difficulty in tracking firm wide activity or seeing the activity of,others

Change of habits on business development, group participation

The email integration in bullhorn, do not need to use outlook separately

Too slow, cannot link to job boards, email issues. Worst part is that we cant use it with Chrome or Firefox

Use it to keep a track of applicants, when and why hey have been contacted

The ability to send mass emails and to paste resumes into the database and have them automatically update.

The constant up and down of the system. I have to log out and log back in multiple times a day. The resume search is not the best either.

Use the system to track open jobs and attach matchable candidates to them for tracking purposes. The ability to maintain knowledge on what jobs are hot and what candidates are placeable to them.

Bullhorn provided an all in one solution that provided effective tools for both Recruiters and Sales people. It also had integrated email which was a must for my company as we were geographically dispersed. Everyone was on the same page assuming BH was being utilized the way it was designed.

We had Macs and Windows machines. During the sales process, they swore that they work with Macs. Well, it wasn't exactly true as the Mac users had to use virtualization technology like VMWare Fusion or Parallels. This made for a very frustrating experience for the Mac users. The Windows users had to use the worst browser known to man - Internet Explorer.

I owned a Recruiting Agency and our staff was dispersed around the country. We were attempting to work as a cohesive team, despite the distance, and needed an all in one solution.

Web access allows for access outside of office (though not with Tablets or mobile or non IE browsers).

Service, inability to access from browsers other than IE. Price increases.

Not provided

It helps keep all our candidates and leads in one place. It is easy to find someone pretty quickly from the search bar and I appreciate getting email notifications synced with Outlook.

The UX/UI are not very user friendly and often lose track of where I need to find something. The overall user interface could use a new face and make it more appealing to want to use.

Candidate tracking and leads. There is also place to store proposls and manage the workflow of what we are all working on. We can also store all of our contracts in one place and that has been a huge help.

The simple interface lays everything out in one view.

Clunky system and awful customer service

Keeping track of candidate experience and conversations

It's a very user-friendly system. Clean and easy to use.

The report tools are expensive and the standard one that comes with the product is very poor. Their API to extract the data is also complex and the process to get access is not straightforward

It keeps our recruitment business much more organized.

I mostly like the shortlist function, allows me to have all my applicants in a nice organized list.

The ATS does not merge duplicate records or provide a manual way to do so. So many unneeded employee records.

Bullhorn allows applicants and job orders to be visible to all recruiters regardless of account, therefore it makes helping with each others recruiting needs simple.

How easy it is to track and save potential candidates information!

There are some times tech issues that disturbed use but not often.

Tracking and saving candidate information.

I like the different codes that can be added to candidate profile to help make sourcing easier

I do not like that the address feature is not as good. Also, it is not possible to select to look put past candidate there were submitted to some other jobs.

All the data is housed in one place with is nice. It would be nice with it integrated with LinkedIn recruiter

The recruiting tool was easy to use for the recruiters and it automatically integrated with sites like LinkedIn. JobScience also worked with us to customize the job listing link so it matched our website which was great! The onboarding tool, which is an add on they offer, is great for new hires. It's pretty easy to edit and looks professional from the new hire's view.

The onboarding tool is not very user friendly. My company wanted to automate our existing onboarding and off boarding processes on their tool. It was made clear to us during the sale process that it wouldn't be an issue, but once we got to implementing, we created more workarounds than not. The process got longer and more time consuming from the HR end of the tool.

It was supposed to make on and off boarding more seamless. We also had a compliance issue where exiting employees would not be turned off in systems that contain company and user confidential information. We wanted a way for managers to off board employees in a timely fashion and it wouldn't be a week before employees were turned off by IT. We also moved to their recruiting tool since the on/off boarding tool is technically an add on for that, but the on and off boarding needs were actually the reason we were out looking for a software. This part of the tool the recruiters really liked. It was easy to get it integrated into websites like LinkedIn, Indeed etc. Formatting the job listing was very simple for the recruiters - our past tool used to require HTML knowledge which they did not have.

-Resume uploader and sparcing -Decent dashboard

-Times out after about 15 mins, doesn't save notes -No email alerts when applicants apply to your jobs, have to manually check -Search feature was terrible -No way to easily merge duplicate entries -No alerts or progress checks when candidates move through the hiring pipeline -If you refresh the page you lose all your tabs that were open -Mass emails were terrible

It was not built for the recruiter in mind or for making it a smoother process to move candidates through the pipeline. I did, however, appreciate the SMS function. This actually got me quicker responses for candidates when a hiring manager would request an interview. That was all that was positive about Bullhorn