Chatter Reviews & Product Details

The ability to communicate effectively through SalesForce with the right internal teams. Being able to pin point feedback or approval on an opportunity.

Having to go back into SalesForce to see the response.

Getting approvals faster for opportunities and processing them faster for ARR sales credit.

It is very easy for different departments to reach out and provide information to all levels of support and keep everyone informed. Typically things like current happenings are what we use it for.

Sometimes it can be missed, or hard to find the correct information when it was posted a while ago. Would be nice to have an easier way to sort everything in the future.

Interdepartmental communication and communication with our frontline staff.

All employees are connected and have access to the same information instantly.

Have not run into any issues. There was a learning curve, but once everyone got used to the inputting information, it was very helpful.

Internal communications has improved. Work efficiency with patients has as well.

Chatter is an easy and intuitive way to communicate with teammates within Salesforce projects and accounts.

Sometimes it can be difficult to locate the Chatter thread from the notification window. It would be nice if clicking the notification took you to the entire thread, not just the one message.

We use Chatter to update team members on projects from within the project itself. It's quick and easy to use.

What I love about chatter is being able to speak with patients or answer any questions the patients may have. We would use chatter on Salesforce for patients in rehabilitation centers who had questions about bills or just over all needs.

I don’t have anything to dislike about chatter.

I’m solving communication issues that was always a problem with patients trying to get ahold of a representative.

the way sales force arranges the data is very clear to read quickly good in colors and good arangements

i didnt find bad about this yet well done in nice work by salesforce

communication between my customers is the major problem i had and now its solved

Easy, precise, also alerts your email when there is activity. I love that you feel you can chatter anyone even if they are a manager or someone on campus.

At first you think it is not necessary because you can use gchat or send an email but it is very useful. In addition to it being more professional then a side chat.

Easy chatting instead of an email. Things get done more quickly in addition it leaves a trail of usage.

Helps us stay connected with everyone, and easy to navigate!

I have nothing negative to say about chatter! I’ve loved it since day 1

We use chatter to stay connected

Being able to see messages from anyone who has ever touched a lead.

That it doesn't require you to leave a message.

Having an internal record of business or communication.

The best thing that I like about Chatter is that you get an email notification when someone tags your name in a case that you submitted in SF, so you are aware as to where the case is in the process.

The only thing I dislike about Chatter is that if you do not tag someone's name then they do not get notified that you commented in the feed.

I currently do not have any problems with Chatter, but it has amazing benefits in regards so notifying me when there is a new comment in my feed.