Unclaimed: Are are working at Ecwid ?
Ecwid stands out in this category because of how easy to use the platform is. It’s easily one of the most adaptable, which means users can quickly start selling products online. Ecwid is also not a standalone builder, but it does work with a range of platforms, including WordPress. On this platform, you can customize your checkout experience, integrate key apps to help you scale, and even manage your store on the move.
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Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Ecwid is very transparent and easy to set up. I have a small business selling my original artwork and the accessories I create from my designs. Ecwid is very user-friendly for people like me--no website design experience required!
I would like to see Ecwid have more print-on-demand partners. I have connected my Printful account and it's so easy to create products and have them appear in my Ecwid store. I'd love to see more partners.
With Ecwid I was able to create an online shopping experience for my customers that is easy, efficient, attractive, and professional. Ecwid makes it look like I know what I'm doing! I'm also a big fan of the marketing tips and data analysis that Ecwid provides.
Integrates with so many products Easy management of shipping and payment Very slick and user friendly interface
Not a lot but would be great to have support e-books and payment provider called PayWay in Australia
We use it to provide a very slick and supportive online store for books and posters. It handles bulk payments, discounts and different order types fantastically!
I love that you can get started for free! Quality is very professional and they keep adding features and improvements. Customer service has been great. It is very flexible and robust and can be used in so many ways. Cost is comparable or better than it's competitors especially if you're starting with the free plan to get your feet wet.
I wish I could customize the look a little more. The standard template seems a bit generic and I can't change things like fonts or sizing or placement of photos. I would prefer something more modern and attractive BUT I've noticed they're definitely improving in this area with new themes. I think it just needs to go a little further within the store. Also, this probably says more about me than Ecwid, but it could be easier to learn. Better step by step tutorials would be great.
I originally liked that I can plug it into my wordpress site, square, facebook and now instagram and not have to edit it in multiple places. I just wish I was actually using all of these features. Again, this says more about me than ecwid but I have a really hard time making time to get everything set up in a way that I really love with all of the other aspects of business i'm dealing with. Not sure what it is, but I can't seem to get to a place where i'm really proud of my shop.
The ease of use to modify products and collect data.
.cvs download can only be modified by selecting columns.
Not only do we sell products but we use it for people to register to attend our events. Each event has different options and it is very easy to duplicate the default event and then customize it for the particular event. Participants can select the options they need and the price varies depending on the selections.
Inventory is imported from Clover and seamlessly integrated into our website and Facebook store . Payments for sales were quick and easy.
Occasional glitches, but support is there and very responsive.
We have started making online sales, which helps our bottom line.
I’m not much of a tech guru. I really like ecwid platform. It’s professional and simple. Customer service is very responsive and helpful each time I reached out. Pricing is good plus there are promotions and discounts here and there.
I haven’t ran into anything I disliked. Maybe promotional period for certain discounts should be available more often or longer. I still would t say I dislike anything so far.
I started a small online store and it’s working great.
I use Google Blogger to sell my products and Ecwid is one of the few that supports a shopping cart on that platform. I was expecting a steep learning curve in order to use the Ecwid as most of these things are but I was pleasantly surprised at the ease of installation and implementation. I was up and going within a few hours. What's more, the company have put a lot of effort into teaching you how to use the Ecwid for promotion of your products.
I was disappointed that there was no free component for those selling downloadable products. However, you can't have everything. Ecwid could provide a little more detail about what the associated apps addons do and how they are implemented before sign up to them. In at least one case it wasn't until I was almost entirely through the signup process when I discovered that the app was not suited to what I need at this stage.
I was having a lot of problems with customers downloading products by going directly through Paypal. Customers naturally wanted simple access to their products and using Papal directly meant they had to go through a bit of a longer process then most seem to want to. Ecwid simplified the process an since I have only had one customer who had some problems and I was able to arrange a simple alternative for them.
Ecwid works seamlessly with my web host (Wix) and with Square Soft. Using it is intuitive and there are a lot of options for variations of products, coupon codes, discounts, shipping. I found that Ecwid was one of the only affordable options for shipping my products via courier service. Also, A++ customer service via live chat.
Setting up shipping and having it sync with the courier service based on location, weight, and dimension was tricky. Took about 4 tries and a few live chats with cust serv to get it to work properly but it works and its reliable now. Ive also found that issuing refunds to customers difficult.
I can set different prices for different options of my products. Some prices are higher than others, but still in one category. People can choose a flavor and it shows the adjusted price for that item right away in the pulldown.
They are helpful and very supportive in helping entrepreneurs
More instagram tutorials and social media integration
Yes especially with instagram
The options for adding product variations is great for my business and keeping track of items.
For some reason the number of total products available isn’t being reduced when orders take place when I have variations put into place. They used to but it’s changed.
It’s helped me control my stock and keep track of what is being sold easier.