Elastic Email Reviews & Product Details
Elastic Email is primarily an organization that offers an email marketing platform that is well known for having a very cost-effective email API. The platform provides a robust HTTP API, intuitive and user-friendly interface, round the clock global support, and accessible pricing structure that makes it easy for businesses to create and send email campaigns and start building meaningful relationships with their core customers.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Elastic Email with other popular tools in the same category.
Fast email for my user and easy to config with my website run in wordpress. The pricing is unbelievable. It very cheap for bussiness email. But I use it for
The limited email per day make me feel inconvenience. But I know it is the law of International anti-spam and I am trying to gain more email per day
I don't use for bussiness realized. I use for notice for user that i posted a new post.
The best thing of Elastic Email: you can sent up to 150,000 emails for a month and maximum 5000 emails for a day. And the cost per 10000 is 0,9$, very good price to go with. I also like the time of support very quickly.
Attachment files are not Free to use, also need more function for Template Design
Working with many customer and if Elastic Email do not have sub-acc option, my job would be a mess. - How convenience when customer can login to sub-acc and check the result.
It is a lower cost sending solution. The setup is easy, and it is super simple to use their system. Really a simple solution for sending emails.
Its seems almost too simple, but I haven't needed any else so far
It's a simple email sending solution. When needing to send bulk emails this is way better than using our own server and way cheaper than other options so it's a win win.
The fact that there is full control of the mailing list, the fact that is is value for money, the easy access to the interface
No app for ios/android, no clear interface, the fact that there are no clear tutorials for the use of elastic which made us lose time to learn it
We are solving the communication issue with costumers, future costumers, with minimum efford. Also, resolved the payments issue as elastic is very easy with payments
I like feature that allows our team to create a list from existing lists and make powerful queries to create new ones.
No chat support feature for international users.
I want to consolidate all my lists and increase email delivery on newsletters.
The ability to send mass email without it being considered spam. Also, the configuration manuals were easy and to the point.
The criteria for marking us as spam senders within the system are a little bit too strict in my opinion,
I can send newsletters from my website without having them be spam.
You can start to work very easy and work on console or working with your prefer plataform like Acymailing.
Edit as html will be more visual to work
To work with customer is easy and you can comunicate every news to they, You can manage different subaccounts for diferents domains or different customer.
ElasticEmail is definitely a cost-effective email gateway. We daily send a large volume of emails with it, and the overall reliability is pretty good. The customer support response time is also superb.
There are a couple of things that should be improved on ElasticEmail. First of all, the web panel has some features broken sometimes, but they've always been quite fast to fix them each time we've reported them thru the customer support. Second, they should introduce a service to monitor inbox delivery rate (like other competitors do).
We both send transactional and bulk emails, to our registered users.
- Very customisable - Full-featured API - Good pricing - Decent response time from support team - White label support - Support for SPIF and DKIM authentication, including for white label implementations - Reliable delivery of event webhooks - Support for many sub-accounts
- Poor api. While it is fully featured, it is not technically a REST api, and the documentation is somewhat lacking. It also has limited language support for API libraries. - Poor communication to customers. Breaking changes are sometimes introduced without notification to the customer. Painful to have to scramble to fix an api implementation when the functionality suddenly breaks due to a change that is introduced.
White label email marketing solution, utilising API for facilitation. They also white-label their subscriber management and email-builder interfaces, but we have implemented that manually ourselves for a more custom solution. The sub-account support enables us to silo activity for individual customers.
They have upgraded the interface quite a bit. 150,000 free emails per month upfront is more than what most people need and I've never had issues with emails being sent or delivered when its all setup correctly.
Lack of overall integrations. E.g. WordPress connection is weak but there is an old plugin that still works really well. MailJet has a bit better integration but MailJet has a lot more account setup information required.
What I've used this product for the most is on client websites. A lot of web hosts like Godaddy and Bluehost, etc. Have WordPress style websites that tend to spam or have emails that look like spam. Those servers then get Blacklisted and when you have shared hosting - All of the websites on that 1 server get blacklisted for sending email. This creates huge deliverability problems. Elastic Email fixes this problem by allowing me to add domains and verify for each client and allows me to have 1 account that runs all of the clients emails with solid deliverability.