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Elastic Email
Effortless Email Marketing
4.4

( 200 )

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Elastic Email Reviews & Product Details

Elastic Email Overview
What is Elastic Email?

Elastic Email is primarily an organization that offers an email marketing platform that is well known for having a very cost-effective email API. The platform provides a robust HTTP API, intuitive and user-friendly interface, round the clock global support, and accessible pricing structure that makes it easy for businesses to create and send email campaigns and start building meaningful relationships with their core customers.

Company Elastic Email Inc.
Year founded 2010
Company size 11-50 employees
Headquarters London, Ontario, Canada
Social Media
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What Elastic Email is best for?
How does Elastic Email compare to SendPulse?
What are the pros and cons of Elastic Email?
Elastic Email Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Elastic Email Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Elastic Email Media
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Elastic Email Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 19, 2025
Elastic Email Logo
200 Elastic Email Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Feb 07, 2017
 Source
Overall Rating:
4.0
GB
Giorgio B.
Web Architect
Share
"Helped a lot with my SaaS project"
What do you like best about Elastic Email?

It's really easy to configure and works well as a mail engine. The nice thing is that you get automatic saving of recipient email addresses. This way I get my users mailing list without having to manage integration with my db. And this is for free, at least for my level of usage. I liked also the logging/tracing, so I get to know if my users get my notifications/messages. Support was fast and solved a problem I had with configuration.

What do you dislike about Elastic Email?

Admin UI is not perfect but getting better. Navigation is sometimes not easy.

What problems is Elastic Email solving and how is that benefiting you?

I use it with my small SaaS project. I use it to manage users mailing list so I don't need to do much to send emails to all my users. Every user email gets automatically saved in elasticemail when I send the "welcome user" email from my site through the elasticemail SMTP service. There's not even a need to call a HTTP API.

Small Business (50 or fewer emp.)
Jan 25, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"great software for transational email"
What do you like best about Elastic Email?

Price, subaccounts, logs, friendly support.

What do you dislike about Elastic Email?

missing some features for email marketing tool.

What problems is Elastic Email solving and how is that benefiting you?

a solution for smtp heavy users and reduce workload on conventional email servers.

Enterprise (> 1000 emp.)
Nov 16, 2016
 Source
Overall Rating:
4.0
Alexis C. avatar
Alexis C.
Business Intelligence Analyst
Share
"Amplia capacidad de correos por mes"
What do you like best about Elastic Email?

Lo mejor sin duda es la capacidad de envío que incluyen las cuentas gratuitas. Muy fácil crear plantillas, puedes separarlo de tu hosting para hacer envíos enormes en menos tiempo sin afectar tu hosting. Con el editor de plantillas puedes crear correos muy profesionales, atractivos para los envios masivos.

What do you dislike about Elastic Email?

Lo uso con un plugin de otra aplicación y aveces manda error, teniendo configurado todo lo necesario. Debería tener una mejor herramienta de limpieza de la base de datos de correos que uno envía.

What problems is Elastic Email solving and how is that benefiting you?

El poder hacer envíos masivos a más de 2,000 contactos y en menos tiempo. Aunque el manejo se haga directamente desde este aplicativo, no siempre es recomendable sobrepasar el limite de envío que tiene permitido el hosting provider. Para el seguimiento de lo que hacen los usuarios al recibir boletines informativos o promocionales, es muy útil.

Small Business (50 or fewer emp.)
Aug 03, 2022
 Source
Overall Rating:
3.5
Shubham  J. avatar
Shubham J.
Brand Executive
Share
"Elastic email is one of the nice tool to automate and send email marketing campaings"
What do you like best about Elastic Email?

1. Good route for transactional communication. 2. Detailed report about the email marketing campaigns. 3. Easy user interface and experience. 4. API integration is easy.

What do you dislike about Elastic Email?

1. Server down issues. 2. Difficult to do email marketing automations

What problems is Elastic Email solving and how is that benefiting you?

1. Transactional communication 2. Promotional email marketing campaigns 3. Analysis of the campaigns sent.

Mid Market (51-1000 emp.)
Dec 27, 2021
 Source
Overall Rating:
3.5
Ifran I. avatar
Ifran I.
Senior Marketing Manager
Share
"Elastic Email Customer Review"
What do you like best about Elastic Email?

The simplicity of the platform for users is the best thing about Elastic Email.

What do you dislike about Elastic Email?

More readymade templates for a wider range of industries would be ideal.

What problems is Elastic Email solving and how is that benefiting you?

I wanted to have a system that could help me centralize all my email marketing requirements, and Elastic Email is the best software that offered me all plus value for money.

Mid Market (51-1000 emp.)
Apr 22, 2021
 Source
Overall Rating:
3.5
MT
Mike T.
Network Administrator
Share
"Very easy to use Email Marketing"
What do you like best about Elastic Email?

very easy to set up campaigns, very user friendly. Also easy to upload and manage contacts

What do you dislike about Elastic Email?

pricing is vague. They could be more upfront about the price you will end up paying

What problems is Elastic Email solving and how is that benefiting you?

alot easier to set up mass email campaigns, and actually see stats of each one

Small Business (50 or fewer emp.)
Oct 07, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Basic Email marketing for low budget"
What do you like best about Elastic Email?

It has the best price or there as far as I know. It does almost all it needs to do.

What do you dislike about Elastic Email?

There are some bugs. We had some issues, had to open support tickets, some emails sent through SMTP relay were lost.

What problems is Elastic Email solving and how is that benefiting you?

Used Elastic email API for SMTP relay and tracking.

Small Business (50 or fewer emp.)
Jul 18, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"That's good !"
What do you like best about Elastic Email?

I use Elastic Email each week for my newsletter. This is simple and we can easily access to the advanced tools.

What do you dislike about Elastic Email?

We don't have the full control to our contact. I can't easily remove a user.

What problems is Elastic Email solving and how is that benefiting you?

Elastic Email help me for keeping a good design and the stats per campain

Enterprise (> 1000 emp.)
Jun 29, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Email review"
What do you like best about Elastic Email?

The ease of use. It makes for easy tracking of sent and received email.

What do you dislike about Elastic Email?

The amount of time it takes to log on to the system. It is not time efficient.

What problems is Elastic Email solving and how is that benefiting you?

Email tracking consolidation. I've realized how easy it is to track and record em

Small Business (50 or fewer emp.)
Feb 07, 2017
 Source
Overall Rating:
3.5
TA
Trade A.
Ceo
Share
"Good service"
What do you like best about Elastic Email?

Ease of use. Free use with small lists. Fast support.

What do you dislike about Elastic Email?

Deliverability rate is not realistic, the figures quoted are inflated as actual deliveries, IMO.

What problems is Elastic Email solving and how is that benefiting you?

Mail list management and SMTP.