Elastic Email is primarily an organization that offers an email marketing platform that is well known for having a very cost-effective email API. The platform provides a robust HTTP API, intuitive and user-friendly interface, round the clock global support, and accessible pricing structure that makes it easy for businesses to create and send email campaigns and start building meaningful relationships with their core customers.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Elastic Email with other popular tools in the same category.
It's really easy to configure and works well as a mail engine. The nice thing is that you get automatic saving of recipient email addresses. This way I get my users mailing list without having to manage integration with my db. And this is for free, at least for my level of usage. I liked also the logging/tracing, so I get to know if my users get my notifications/messages. Support was fast and solved a problem I had with configuration.
Admin UI is not perfect but getting better. Navigation is sometimes not easy.
I use it with my small SaaS project. I use it to manage users mailing list so I don't need to do much to send emails to all my users. Every user email gets automatically saved in elasticemail when I send the "welcome user" email from my site through the elasticemail SMTP service. There's not even a need to call a HTTP API.
Price, subaccounts, logs, friendly support.
missing some features for email marketing tool.
a solution for smtp heavy users and reduce workload on conventional email servers.
Lo mejor sin duda es la capacidad de envío que incluyen las cuentas gratuitas. Muy fácil crear plantillas, puedes separarlo de tu hosting para hacer envíos enormes en menos tiempo sin afectar tu hosting. Con el editor de plantillas puedes crear correos muy profesionales, atractivos para los envios masivos.
Lo uso con un plugin de otra aplicación y aveces manda error, teniendo configurado todo lo necesario. Debería tener una mejor herramienta de limpieza de la base de datos de correos que uno envía.
El poder hacer envíos masivos a más de 2,000 contactos y en menos tiempo. Aunque el manejo se haga directamente desde este aplicativo, no siempre es recomendable sobrepasar el limite de envío que tiene permitido el hosting provider. Para el seguimiento de lo que hacen los usuarios al recibir boletines informativos o promocionales, es muy útil.
1. Good route for transactional communication. 2. Detailed report about the email marketing campaigns. 3. Easy user interface and experience. 4. API integration is easy.
1. Server down issues. 2. Difficult to do email marketing automations
1. Transactional communication 2. Promotional email marketing campaigns 3. Analysis of the campaigns sent.
The simplicity of the platform for users is the best thing about Elastic Email.
More readymade templates for a wider range of industries would be ideal.
I wanted to have a system that could help me centralize all my email marketing requirements, and Elastic Email is the best software that offered me all plus value for money.
very easy to set up campaigns, very user friendly. Also easy to upload and manage contacts
pricing is vague. They could be more upfront about the price you will end up paying
alot easier to set up mass email campaigns, and actually see stats of each one
It has the best price or there as far as I know. It does almost all it needs to do.
There are some bugs. We had some issues, had to open support tickets, some emails sent through SMTP relay were lost.
Used Elastic email API for SMTP relay and tracking.
I use Elastic Email each week for my newsletter. This is simple and we can easily access to the advanced tools.
We don't have the full control to our contact. I can't easily remove a user.
Elastic Email help me for keeping a good design and the stats per campain
The ease of use. It makes for easy tracking of sent and received email.
The amount of time it takes to log on to the system. It is not time efficient.
Email tracking consolidation. I've realized how easy it is to track and record em
Ease of use. Free use with small lists. Fast support.
Deliverability rate is not realistic, the figures quoted are inflated as actual deliveries, IMO.
Mail list management and SMTP.