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Elastic Email Logo
Elastic Email
Effortless Email Marketing
4.4
(200)
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Elastic Email Reviews & Product Details

Elastic Email Overview
What is Elastic Email?

Elastic Email is primarily an organization that offers an email marketing platform that is well known for having a very cost-effective email API. The platform provides a robust HTTP API, intuitive and user-friendly interface, round the clock global support, and accessible pricing structure that makes it easy for businesses to create and send email campaigns and start building meaningful relationships with their core customers.

Company Elastic Email Inc.
Year founded 2010
Company size 11-50 employees
Headquarters London, Ontario, Canada
Social Media
Elastic Email Categories on Findstack
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Ask Questions about Elastic Email
What Elastic Email is best for?
How does Elastic Email compare to Mailmodo?
What are the pros and cons of Elastic Email?
Elastic Email Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Elastic Email Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Elastic Email Media
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Elastic Email Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 13, 2024
Elastic Email Logo
200 Elastic Email Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Jan 16, 2024
 Source
Overall Rating:
5.0
AE
Adil E.
Marketing Expert
Share
"Affordability and reliability at its best"
What do you like best about Elastic Email?

Discovering Elastic Email rewrote my email marketing story. With a user-friendly interface, it seamlessly integrated bulk email management and advanced automation into my campaigns. The email designer is very easy to use and have a intutive drag and drop feature making it simpler to design the emails as I want to. What sets Elastic Email apart is its affordability, a refreshing change in a market cluttered with pricey options. It's probably the cheapest option in Pakistan yet it provide the same benefits as other more premium options.

What do you dislike about Elastic Email?

AI is a term being thrown around a lot nowadays. The only think I miss, perhaps very minutely is the automatic email content producer that can save me time, at times.

What problems is Elastic Email solving and how is that benefiting you?

And easy to do email marketing and the analytics that come with it, helping you take the right action accordingly. The affordability factor that comes with it and its reliable nature has greatly enabled me to connect with my customers.

Small Business (50 or fewer emp.)
Nov 06, 2023
 Source
Overall Rating:
5.0
shrinath i. avatar
Shrinath I.
Content Analyst
Share
"Bulk emails sent easily"
What do you like best about Elastic Email?

It is one of the cost effective and budget platform for sending bulk emails. The same is also reliable for working on.

What do you dislike about Elastic Email?

There is nothing as of now I dislike about the same

What problems is Elastic Email solving and how is that benefiting you?

The elastic mail sorted out issues with remarketing emails and also the transaction emails that has to be sent to the customer.

Mid Market (51-1000 emp.)
Jun 06, 2023
 Source
Overall Rating:
5.0
SG
Sujith G.
Founder
Share
"Perfect email sending platform to send out bulk emails"
What do you like best about Elastic Email?

The servers and IPs provided by elastic email is on point and we never faced any issue while sending out bulk emails too

What do you dislike about Elastic Email?

We use elastic API in our platform. So we never faced issue in elastic email platform.

What problems is Elastic Email solving and how is that benefiting you?

This is one of the best email marketing platforms for sending out bulk emails. We have tired many platforms for sending bulk emails but elastic standout and the pricing is also quite affrodable.

Small Business (50 or fewer emp.)
Mar 02, 2023
 Source
Overall Rating:
5.0
JM
Johana M.
Founder
Share
"Best Email Marketing Software for any business"
What do you like best about Elastic Email?

We could use some API-based technologies and connect transactional messaging with SMTP. The solution is effective. Our inquiries were answered by the documentation.

What do you dislike about Elastic Email?

We have to take care of our expenses as a startup. Elastic Email provides a fantastic solution at a reasonable cost. We also adore their support staff. Although we didn't frequently require them, whenever an issue arose, their prompt response relieved our pain.

What problems is Elastic Email solving and how is that benefiting you?

Sending transactional emails is easy for the company; this software is very beneficial; with cost reduction and an increase in productivity, our business performance increased by 50 %.

Mid Market (51-1000 emp.)
Aug 15, 2022
 Source
Overall Rating:
5.0
Anal P. avatar
Anal P.
Analyst Marketing Analytics
Share
"The best in world Email Marketing and Lead generation tool :-)"
What do you like best about Elastic Email?

Elastic email is effortless in use and is one of the easiest tools for Email marketing domain and expertise. Easy to use UI/UX and great deliverability is its USP. I love the fact how easily Elastic email has helped us gain more leads and nurture existing leads with email and nurture campaigns. Love the fact how easy it is to use and operate.

What do you dislike about Elastic Email?

The integrations and analytics of email deliverability can be increased to enhance tracking of the campaigns. It would have been great if there was more integrability with other CRMs and analytics tools to better record details and analytics of these very usefull campaigns. Nothing more than that. Everything else is best.

What problems is Elastic Email solving and how is that benefiting you?

We are using Elastic email to generate leads through email marketing and also nuture our exisiting leads through nurture campaigns. It has increased rate of lead generations and also helped us track more leads and nurture more and given a insane ROI. It's one of the easiest tool to use around. Using it since tqo quarters.

Small Business (50 or fewer emp.)
Jun 25, 2022
 Source
Overall Rating:
5.0
Mubeen R. avatar
Mubeen R.
Marketing Consultant
Share
"Best email marketing campaign platform to subscribers , 100% delivery !"
What do you like best about Elastic Email?

100% email delivery into the inbox to subscribers! best performance tracking, easy and simple, fast and intelligent customer service, cost-effective price compared with competitors.

What do you dislike about Elastic Email?

compliance policy is comparatively rigid and hard. everything works properly within spam law, if pricing will be lower down furthermore, email list building policy

What problems is Elastic Email solving and how is that benefiting you?

if the price will reduce down, I will buy a big package, no right I have stopped getting benefits, i will be more productive by using elastic email,yes

Mid Market (51-1000 emp.)
Jun 15, 2022
 Source
Overall Rating:
5.0
Md Abdul M. avatar
Md Abdul M.
Business Development Manager
Share
"Elastic Email is Great Email Marketing Service"
What do you like best about Elastic Email?

Elastic Email is the best email marketing platform where you can do bulk emailing they have both features like you can use it as Software as a service or even Integration as a service best thing is you can send unlimited emails they just only charge for the contact you are adding in the list no other company provide you this all other companies are charge based on you sent the email to suppose if you are some eCommerce company you know how many customers you have you just have to pay the contacts you can send unlimited emails best platform email marketing.

What do you dislike about Elastic Email?

nothing to dislike in this but looks like pricing is quite high for the contacts you list but its a new concept where you only be charged for contacts, you will have trouble with outlook and Hotmail Delivery (might be fixed with private IPs)

What problems is Elastic Email solving and how is that benefiting you?

We are using for email marketing even though we are using it for a transactional email with email API service, because of its fastest delivery we are using this service & user will get email in Inbox where when we where using other email services it was going on SPAM folder main thing to use this mailing service users should receive mails inbox.

Small Business (50 or fewer emp.)
May 04, 2022
 Source
Overall Rating:
5.0
RN
Rahul N.
O
Share
"Best email marketing automation tool"
What do you like best about Elastic Email?

I like the most in this tool is autoresponder, mailing list management & newsletter management etc. I used wordpress theme with this. It's giving more accurate tracking results than others.

What do you dislike about Elastic Email?

I didn't find any disadvantages of this tool. But the support team is replies are late. It could be better if they work on it. Otherwise the overall experience is good.

What problems is Elastic Email solving and how is that benefiting you?

The biggest issue I was face regarding automation, I this problem is solved by elastic email. Mailing list management, tracking, sub-unsub list management is so helpful. So that my business performance increases & it is more beneficial for me.

Mid Market (51-1000 emp.)
Jan 29, 2022
 Source
Overall Rating:
5.0
AC
Anu C.
Hr Consultant
Share
"Elastic Email Best One In Comparison to Other's Email Software"
What do you like best about Elastic Email?

Our company is based on email marketing. Good email marketing software helps to grow our business so someone suggested Mail chimp and elastic email tool for our business. We have checked both software features and ratings. After that our company choosed Elastic Email for lead generation. We found it is good to generate landing pages without coding skills. We can directly work on HTML coding online and set email campaigns according to business proposals. Also have Autoresponder features to gain advantage of emails.

What do you dislike about Elastic Email?

Dedicated ip for sending emails to target multiple countries and schedule email campaigns with responsive templates. We did not get issue updating email content dynamically.

What problems is Elastic Email solving and how is that benefiting you?

Elastic Email is the best one for Campaign scheduling according to target countries. We can send email with the attachment editor. It provides multiple features of email tracking with Geolocation and Detailed activity tracking for the whole email campaign. We can add custom fields to our landing page and update content easily to generate business customers. Lots of email designer advantages we have found responsive layouts, Social media widgets, dynamic content and much more.

Small Business (50 or fewer emp.)
Nov 23, 2021
 Source
Overall Rating:
5.0
Julian L. avatar
Julian L.
Technical Lead
Share
"Powerful and Easy to use Service!"
What do you like best about Elastic Email?

The HTTP API is very robust, organized, well documented, and easy to use! Its dashboard is also powerful and allows us to integrate easily into our current workflow, and use the platform in no time

What do you dislike about Elastic Email?

The process to purchase a private IP for email delivery is weird, so confusing, and sometimes frustrating

What problems is Elastic Email solving and how is that benefiting you?

We are using as a tool for both Transactional Email and Email Marketing. In both ways, it has been so robust and easy to use!

Small Business (50 or fewer emp.)
May 01, 2021
 Source
Overall Rating:
5.0
MP
Mandar P.
Senior Executive
Share
"Most Trusted Email SMTP platform"
What do you like best about Elastic Email?

No Commitment, Pay as you need. Very Much affordable pricing structure. Also Private and Dedicated IP option is available. Also has an Inbuilt Drag and Drop email builder for attractive email templates.

What do you dislike about Elastic Email?

Limited location of Private IPs is available. A reputation indicator should be shown in the header to keep it under control

What problems is Elastic Email solving and how is that benefiting you?

Solved my email delivery problem as most of the email landed on inbox.

Small Business (50 or fewer emp.)
Dec 10, 2020
 Source
Overall Rating:
5.0
MQ
Marcus Q.
Founder
Share
"20 years in this business and we've tried all the rest, trust me on this"
What do you like best about Elastic Email?

Pricing is unbeatable. Onboarding is expert. Documentation is thorough.

What do you dislike about Elastic Email?

Nothing, very rare but true. Nothing, very rare but true. Had to say it twice to pass form validation, doh!

What problems is Elastic Email solving and how is that benefiting you?

High volume emailing and transactional emailing for all websites.

Small Business (50 or fewer emp.)
Oct 29, 2020
 Source
Overall Rating:
5.0
ME
Mike E.
Founder
Share
"Excellent customer service"
What do you like best about Elastic Email?

Swift and responsive service when I needed it most.

What do you dislike about Elastic Email?

I have nothing bad to say about this company.

What problems is Elastic Email solving and how is that benefiting you?

Elastic email is used to send email from my websites.

Small Business (50 or fewer emp.)
Jun 02, 2020
 Source
Overall Rating:
5.0
Cristian W. avatar
Cristian W.
Gerente General
Share
"Great elastic emailing service....!!"
What do you like best about Elastic Email?

It's simplicity to operate and the price point of its services.

What do you dislike about Elastic Email?

So far so good. I plan on using it for a while....

What problems is Elastic Email solving and how is that benefiting you?

Marketing campaigns, keeping my customers up to date with new products and services.

Small Business (50 or fewer emp.)
Aug 06, 2019
 Source
Overall Rating:
5.0
FW
Fred W.
Senior Staff Firmware Engineer
Share
"ElasticEmail is a GREAT service"
What do you like best about Elastic Email?

I've been using them for about 5 years now at https://officepoolstop.com. The interface is easy to use, the rates are very reasonable, and the API works as advertised.

What do you dislike about Elastic Email?

Nothing I dislike about Elastic Email. One suggestion would be to allow a 2nd login user with read only rights to check email traffic, or other notifications from ElasticEmail.

What problems is Elastic Email solving and how is that benefiting you?

Great proxy for my website for transactional and marketing emails. All emails that go thorugh ElasticEmail are saved to a database that I can later use for marketing emails.

Small Business (50 or fewer emp.)
Nov 29, 2018
 Source
Overall Rating:
5.0
JH
Jordan H.
Seo / Word Press Ux
Share
"Relentless Customer Support"
What do you like best about Elastic Email?

I had an issue that was NOT a quick & easy fix. After my issue was escalated to a rep named Andrzej, he spent the better part of 2 weeks troubleshooting and implementing different solutions until my issue was finally solved.

What do you dislike about Elastic Email?

I don't have a single negative thing to say about Elastic Email at this point.

What problems is Elastic Email solving and how is that benefiting you?

We are a digital marketing agency that provides web hosting along with a multitude of other services. Because we host websites, we needed a reliable SMTP provider. Elastic Email delivers (no pun intended).

Small Business (50 or fewer emp.)
Oct 24, 2018
 Source
Overall Rating:
5.0
VA
Victory Osayi A.
Co Founder And Ceo
Share
"Elastic Email is reliable! "
What do you like best about Elastic Email?

Transaction email via smtp and api and delivery to inbox. We have been using Elastic Email for over 3 years, it has been a reliable experience and the customer support is amazing. I recommend elastic email for transactional and marketing emails.

What do you dislike about Elastic Email?

I have not really had a bad experience while using Elastic Email.

What problems is Elastic Email solving and how is that benefiting you?

We use Elastic Email for transactional email and it has been working well. We have assurance that our emails always arrive inbox of our subscribers.

Small Business (50 or fewer emp.)
Oct 02, 2018
 Source
Overall Rating:
5.0
AD
Andrea D.
Management And Sales, Co Founder
Share
"Excellent performance and support"
What do you like best about Elastic Email?

They have very attractive plans, very useful support material (highly needed for a newbie email marketer like me) and fast and effective support.

What do you dislike about Elastic Email?

The first time I had an issue things took a while to get through but things seem to be solidly on track now.

What problems is Elastic Email solving and how is that benefiting you?

Email marketing for small and targeted groups.

Mid Market (51-1000 emp.)
Jul 12, 2018
 Source
Overall Rating:
5.0
LM
Laura M.
Specialist Marketing
Share
"Tried it and loved it"
What do you like best about Elastic Email?

Elastic email turned out to be a mass mailing solution on par with the industry giants alike Mailchimp. It features a comprehensive HTML newsletter builder alongside a quite comfortable list management engine. What I especially like about elastic is email tracking capabilities which result in detailed analytics on every campaign we send. The tool is really decent and worth its money.

What do you dislike about Elastic Email?

HTML builder acts quite weird sometimes. What I mean is how the system handles versioning and progress saving. When you return to a newsletter you've been building, Elastic won't always open the latest version of this email and you'll have to look for an actual version somewhere in the history of updates.

What problems is Elastic Email solving and how is that benefiting you?

We're using Elastic email to manage our clients lists for mass mail as well as perform such mass mail. It does this job great.

Small Business (50 or fewer emp.)
Jul 07, 2018
 Source
Overall Rating:
5.0
AT
Abbygale T.
Import Manager
Share
"Great for mass outreach"
What do you like best about Elastic Email?

We;re using elasticemail to send newsletters with special offers to our clients and suppliers. Elasticemail makes this process extremely easy and assessing the campaign's results is also very informative with their reporting system.

What do you dislike about Elastic Email?

Occasional performance site performance issues. This happens rarely, but it happens.

What problems is Elastic Email solving and how is that benefiting you?

Reaching out to our clients and suppliers en masse.