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Google Analytics
Insights for smarter decisions
4.5
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Google Analytics Reviews: 4.5/5 — Highly Rated

Google Analytics Overview
What is Google Analytics?

Google Analytics is a platform that runs on the internet designed to give users in-depth insight into their website traffic as well as user behavior. Google Analytics is well known for its ability to track site visitors, monitor website performance, and review user engagement so users can improve their visitor’s site experience and boost conversions.


Google Analytics is also often used as Digital Analytics of choice in Indie Hacker and Marketing tech stacks.

Company Google
Year founded 1998
Company size 10,001+ employees
Headquarters Mountain View, CA
Social Media
Managed by:
Axel Grubba
Founder
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Ask Questions about Google Analytics
What Google Analytics is best for?
How does Google Analytics compare to Open Web Analytics?
What are the pros and cons of Google Analytics?
Google Analytics Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Google Analytics Pricing
Google Analytics Features
A/B Testing
Anomaly detection
API Access
Attribution Modeling
Audience Insights
Automated Reporting
Behavior Analytics
Campaign Tracking
Cohort Analysis
Conversion Tracking
Cross-device Tracking
Customizable Dashboards
Google Analytics Media
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Google Analytics Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 23, 2026
Google Analytics Digital Analytics Software logo
6,280 Google Analytics Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Mar 05, 2018
 Source
Overall Rating:
2.5
KM
Kara M.
Client Relations
Share
"Powerfully simple"
What do you like best about Google Analytics?

The behavioral insights are very valuable, it helps us tweak our website based around how people are using the site.

What do you dislike about Google Analytics?

Some of the categories for features are a little confusing or seemingly redundant, so it's hard to figure out where everything is on the platform.

What problems is Google Analytics solving and how is that benefiting you?

We are able to better track visitors to our website, and analyze our demographic.

Mid Market (51-1000 emp.)
Jan 31, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Constant updates"
What do you like best about Google Analytics?

It’s easy to pull data directly from the source vs. having to reach out to someone. We’re able to provide our client with direct reporting to analyze if our campaign was a success or not.

What do you dislike about Google Analytics?

The platform is constantly updated making it difficult to constantly be able to navigate.

What problems is Google Analytics solving and how is that benefiting you?

We’re able to provide our client real time reporting which ultimately allows for real time campaign optimization’s. It’s easier to pull from a platform vs. ask a person

Small Business (50 or fewer emp.)
Jan 17, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Useful insights "
What do you like best about Google Analytics?

I appreciate the different ways in which I can view the data for my site.

What do you dislike about Google Analytics?

The user interface needs some work.

What problems is Google Analytics solving and how is that benefiting you?

I have the benefit of seeing the number of views for my site and where the views are coming from.

Enterprise (> 1000 emp.)
Jan 03, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Google Analytics"
What do you like best about Google Analytics?

Ability to survey on googles platform which is typically blocked from 3rd party data vendors

What do you dislike about Google Analytics?

Lack of transparency creates difficulty when trying to get granular level of detail

What problems is Google Analytics solving and how is that benefiting you?

Brand awareness and recall. Usually using the surveys in google analytics to ask consumers which brand they most associate with a message

Mid Market (51-1000 emp.)
Jan 02, 2018
 Source
Overall Rating:
2.5
Sarah C. avatar
Sarah C.
Senior Marketing Manager, B2 B
Share
"Google Analytics is the new standard for analytics for better or for worse"
What do you like best about Google Analytics?

I like how in depth Google Analytics can be. There's a lot to navigate and overall it's pretty user friendly. You can set date parameters to research performance for a specific period. I also like using the channel performance report to see what specific channel is driving the most or least traffic.

What do you dislike about Google Analytics?

The nature of Google is that it's constantly changing to try and be bigger and better but sometimes this can translate to a poor user experience. Because the platform is constantly making updates it can be hard to navigate. I also wish that it was more granular with some data. Overall Google Analytics is a good overview but it's not easy to get a data drill down.

What problems is Google Analytics solving and how is that benefiting you?

My company used Google Analytics on many of their third party and on platform website. We had our own platform that gave very granular data but Google Analytics was great for importing third party data. It was also nice to have in case the site lost tracking for any reason.

Small Business (50 or fewer emp.)
Jan 01, 2018
 Source
Overall Rating:
2.5
Te-ge B. avatar
Te Ge B.
Owner And Curator
Share
"Great program but not for the faint of heart"
What do you like best about Google Analytics?

There are so many options with Google Analytics...if you know what you're doing, you can learn pretty much anything you want to know about your site.

What do you dislike about Google Analytics?

I dislike how difficult Google Analytics is to use to it's full potential.

What problems is Google Analytics solving and how is that benefiting you?

Running a website (or several), you need to have an idea of how much traffic you're getting, which pages people prefer, how page A is doing compared to page B, etc. Google Analytics helps with all of this.

Small Business (50 or fewer emp.)
Dec 28, 2017
 Source
Overall Rating:
2.5
LB
Liz B.
Principal
Share
"Valuable, but hard to use"
What do you like best about Google Analytics?

Google Analytics provides useful data, once you know what you're looking at.

What do you dislike about Google Analytics?

Google Analytics can be pretty confusing and the information can be overwhelming. The user experience could be far improved.

What problems is Google Analytics solving and how is that benefiting you?

We're able to see what time(s) of day users and potential customers logon to our site, how to improve our site based on how and where they click, etc.

Small Business (50 or fewer emp.)
Dec 12, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Too hard to use"
What do you like best about Google Analytics?

I like the "idea" of google analytics. It really does allow you to get a real view of the inside of your website(s).

What do you dislike about Google Analytics?

It is extremely hard to use. I have a business degree with a concentration in marketing and I struggled with learning the in's and out's of google analytics.

What problems is Google Analytics solving and how is that benefiting you?

Tracking site traffic to my blog.

Small Business (50 or fewer emp.)
Dec 12, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"It does what it says. "
What do you like best about Google Analytics?

I really enjoy the ability to see who is viewing my site. Knowing where they are coming from helps with advertising.

What do you dislike about Google Analytics?

I don't like some of the ads or features Google tries to push on you.

What problems is Google Analytics solving and how is that benefiting you?

Advertising and demographics.

Small Business (50 or fewer emp.)
Dec 11, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Google Anaytics"
What do you like best about Google Analytics?

Gives you an accurate screen shot of your online advertising and viewership

What do you dislike about Google Analytics?

A little hard to setup segments and navigate throughout the platform

What problems is Google Analytics solving and how is that benefiting you?

watching the traffic and search terms for our advertising campaigns. Discovered what dayparts are most beneficial.

Mid Market (51-1000 emp.)
Dec 04, 2017
 Source
Overall Rating:
2.5
MK
Marcel K.
Technischer Verwalter
Share
"Basic web analysis for free"
What do you like best about Google Analytics?

Zero costs but offers basic operations and more in terms of digital analystics. The installation of the tracking is made very easy and simple. Even unexperienced users can work with this tool after a short time.

What do you dislike about Google Analytics?

The tracking is in my opinion not very accurate. I have the feeling that in average 10% of the data is lost or not shown in the tool. Also the segmentation of customer groups is questionnable for me.

What problems is Google Analytics solving and how is that benefiting you?

We have various tools in usage for digital analystics. Google Analytics is used mostly for having a quick overview or quick reportings.

Small Business (50 or fewer emp.)
Nov 14, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Easy user friendly"
What do you like best about Google Analytics?

Very easy to use and customer service is great. I would definitely recommend.

What do you dislike about Google Analytics?

I don't like that there seems to be professional and non professional sides to it.

What problems is Google Analytics solving and how is that benefiting you?

Helping get new clients. new views.

Enterprise (> 1000 emp.)
Nov 08, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Helpful if you know how to mine for insights"
What do you like best about Google Analytics?

Google Analytics is super user friendly and easy to use with little to no experience. We use it mostly to measure bounce rate in order to see how effective our digital ads truly are/were.

What do you dislike about Google Analytics?

It can be difficult to know what to do with the data or what it truly means for your campaigns. For example, is a low bounce rate a function of the ad, the context of the ad, or the website? No way to truly know.

What problems is Google Analytics solving and how is that benefiting you?

Determining bounce rate, easy tracking of conversions, easy to disseminate to all teams who need the info vs one person needing to be the gatekeeper of data.

Small Business (50 or fewer emp.)
Oct 19, 2017
 Source
Overall Rating:
2.5
Rachel F. avatar
Rachel F.
Business Owner
Share
"Great for Etsy tracking"
What do you like best about Google Analytics?

Seeing the trends has been a HUGE help. With the new changes to Etsy's stats, it's missing the real time viewers data. Being able to see the best times of day, and the duration of visits helps me see which products in my shop need individual help to keep customers there longer.

What do you dislike about Google Analytics?

The site is a little confusing, and not as user-friendly as I was hoping. I'm sure the site can do a lot more than I know to do with it, but I'm not committed enough to look up tutorials.

What problems is Google Analytics solving and how is that benefiting you?

It's helping me with finding the problem areas in my conversion rates. Seeing that one of my products is getting a ton of clicks, but no actual sales tells me there's something to work on there. it's also a nice little bonus to know how many people at a time are looking at my shop!

Small Business (50 or fewer emp.)
Sep 26, 2017
 Source
Overall Rating:
2.5
Kelly R. avatar
Kelly R.
Co Founder And Coo, Sip Herbals
Share
"There is a learning curve but it's worth it "
What do you like best about Google Analytics?

I like how much free data you get about your website visitors.

What do you dislike about Google Analytics?

It's really confusing and there is a learning curve.

What problems is Google Analytics solving and how is that benefiting you?

Learning who our site visitors are has helped us to craft content that speaks to them.

Small Business (50 or fewer emp.)
Aug 08, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Google Analytics"
What do you like best about Google Analytics?

It's great to be able to see who has visited your page and analyze the demographics to figure out who we should be marketing to and who our target audience is.

What do you dislike about Google Analytics?

It is not extremely intuitive--I feel like I'm always having to dig through pages to find what I'm looking for and it could be much better organized for user friendliness.

What problems is Google Analytics solving and how is that benefiting you?

I've been ablate figure out who is visiting my page most often, what type of people come back to my page, and where they spend the most time. This helps me optimize my page.

Small Business (50 or fewer emp.)
Aug 03, 2017
 Source
Overall Rating:
2.5
JG
Jodi G.
Travel Specialist
Share
"Easy as Pie!"
What do you like best about Google Analytics?

I like that Google Analytics is really easy to use and almost everything is self explanatory.

What do you dislike about Google Analytics?

There really isn't anything that I don't like about it.

What problems is Google Analytics solving and how is that benefiting you?

Knowing specifics about the visits to my site

Enterprise (> 1000 emp.)
Jul 29, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Decent, not amazing"
What do you like best about Google Analytics?

Able to provide basic analytics and knowledge

What do you dislike about Google Analytics?

Too basic,not industry specific. Good starting tool

What problems is Google Analytics solving and how is that benefiting you?

Industry agnostic

Small Business (50 or fewer emp.)
Jul 28, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Google Analytics Review "
What do you like best about Google Analytics?

I like best that I'm able to see everything all in one. When it comes to seeing analytics from my blog and Youtube this really comes in handy!

What do you dislike about Google Analytics?

How difficult it is to navigate and understand the site sometimes.

What problems is Google Analytics solving and how is that benefiting you?

For me google analytics help me stay on track of my numbers so that I'm able to provide them for companies.

Mid Market (51-1000 emp.)
Jul 13, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"It's helpful, but not my single source of truth."
What do you like best about Google Analytics?

It's very easy to navigate and look at all our page traffic from a high view. It makes it easy to traffic website traffic and compare trends over time which is super important.

What do you dislike about Google Analytics?

Data is inconsistent - both within the program and compared to our services we use.

What problems is Google Analytics solving and how is that benefiting you?

We are using UTM tracking features heavily to make our attribution modal more accurate.

Small Business (50 or fewer emp.)
Jul 06, 2017
 Source
Overall Rating:
2.5
NH
Nicole H.
Content Writer/Developer
Share
"Google Analytics for Your Business"
What do you like best about Google Analytics?

I like how intuitive it is to use and how I can easily access it on mobile via my app or desktop.

What do you dislike about Google Analytics?

I wish that it was a bit simpler to link multiple accounts so I didn't have to switch around to see analytics for different sets of sites.

What problems is Google Analytics solving and how is that benefiting you?

With Google Analytics I have been able to track the reach of my website and social media platforms without having to pay a premium. It offers an impressive rang

Small Business (50 or fewer emp.)
Apr 11, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Don't really use"
What do you like best about Google Analytics?

I like being able to see how my website or people interact with my online presence, but I find most things are time consuming and cost money. I've not used Google Analytics enough to have a good opinion on how it could help me do this.

What do you dislike about Google Analytics?

Everything seems to take so much time to learn and set up, don't see GA much to know how it compares with other things

What problems is Google Analytics solving and how is that benefiting you?

Not sure

Mid Market (51-1000 emp.)
Apr 02, 2017
 Source
Overall Rating:
2.5
Wayne S. avatar
Wayne S.
President And Chief Financial Officer
Share
"Extremely complex; extremely feature rich"
What do you like best about Google Analytics?

Great graphs, like the real time mode. I've seen instances where it provides a wealth of information.

What do you dislike about Google Analytics?

Extremely complex in both understanding the data, how to improve your website to better the data and what some of the numbers really mean.

What problems is Google Analytics solving and how is that benefiting you?

How well my web site was/is penetrating the market. Not much as other products do the same.

Small Business (50 or fewer emp.)
Mar 29, 2017
 Source
Overall Rating:
2.5
CB
Charles B.
Cpio
Share
"Yes, but, no)"
What do you like best about Google Analytics?

You know what pages people browse, how they find you, you're able to track the performance of marketing campaigns etc. I can't imagine a company with online presence that doesn't GA on a daily basis.

What do you dislike about Google Analytics?

There's nothing I DONT like per se, but rather what is MISSING: - Add different models of attribution - Get rid of data sampling - Visualization tool for reports For example, If a user switches from one device to another (ex. A customer first sees an email on the phone about some sale & then logs back into the website from a desktop & makes a purchase), any analytic tool will show it as an organic purchase from one device & a click with no purchase from the other (In turn missing a sale record for the email affiliate company).

What problems is Google Analytics solving and how is that benefiting you?

Like I said, I can't imagine a company with an online presence that doesn't GA on a daily basis.

Small Business (50 or fewer emp.)
Mar 21, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Google Analytics Antonio "
What do you like best about Google Analytics?

Lots of analysis and data which can be filtered in many different ways

What do you dislike about Google Analytics?

A lot of info and filters that are sometimes hard to decipher and manage

What problems is Google Analytics solving and how is that benefiting you?

Analysis is key to know how you have tracked in the past and to be able to make good decision for the future

Small Business (50 or fewer emp.)
Feb 24, 2017
 Source
Overall Rating:
2.5
EG
Erika G.
Chief Executive Officer
Share
"My Review"
What do you like best about Google Analytics?

Marketing is an important aspect of my job as CEO of Alkohol Unlimited. Especially since I am also the lead of our social media presence. Google Analytics gives me the information I need in a convenient fashion.

What do you dislike about Google Analytics?

I dislike nothing. Google Analytics is a perfect piece of software.

What problems is Google Analytics solving and how is that benefiting you?

I am solving the business problems of expanding the vodka market. There are limitations to our marketing capabilities, but there are several untapped markets (babies, sexual stimulation, etc).

Small Business (50 or fewer emp.)
Feb 02, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Analytics Simplified"
What do you like best about Google Analytics?

I like that Google Analytics is part of the Google suite of products. It's easier for me to sign into my account due to the fact that everything is wrapped into one.

What do you dislike about Google Analytics?

I don't like the integration of Google Analytics with WordPress. I seem to find it challenging to add the code into the head portion of my themes.

What problems is Google Analytics solving and how is that benefiting you?

Although, I've had an account for a while, I add sites to it, but I don't really check it regularly due to me being unsure if it works properly.

Small Business (50 or fewer emp.)
Jan 12, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Helpful but confusing "
What do you like best about Google Analytics?

Great info on there and you can't beat the price

What do you dislike about Google Analytics?

I find it challenging to navigate. i feel like there is too much or it just isn't organized well. they could do better

What problems is Google Analytics solving and how is that benefiting you?

Using it to help web traffic and see where people spend their time on my site

Small Business (50 or fewer emp.)
Dec 06, 2016
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Analytics could be better."
What do you like best about Google Analytics?

There is a wealth of information available to you, key for making good decisions regarding your website via its traffic.

What do you dislike about Google Analytics?

it's not exactly the easiest thing to navigate.. some parts aren't very intuitive like most of Google's applications.

What problems is Google Analytics solving and how is that benefiting you?

getting the right type of clients to my website and stay there.

Small Business (50 or fewer emp.)
Nov 04, 2016
 Source
Overall Rating:
2.5
MZ
Merina Z.
Account Coordinator
Share
"It was difficult to naviagate"
What do you like best about Google Analytics?

I really liked the real-time analytics because it was interesting to see what is happening in real-time on our website.

What do you dislike about Google Analytics?

there was so much information and it was hard to wrap my head around it all

What problems is Google Analytics solving and how is that benefiting you?

we are trying to solve SEO