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Google Analytics
Insights for smarter decisions
4.5
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Google Analytics Reviews: 4.5/5 — Highly Rated

Google Analytics Overview
What is Google Analytics?

Google Analytics is a platform that runs on the internet designed to give users in-depth insight into their website traffic as well as user behavior. Google Analytics is well known for its ability to track site visitors, monitor website performance, and review user engagement so users can improve their visitor’s site experience and boost conversions.


Google Analytics is also often used as Digital Analytics of choice in Indie Hacker and Marketing tech stacks.

Company Google
Year founded 1998
Company size 10,001+ employees
Headquarters Mountain View, CA
Social Media
Managed by:
Axel Grubba
Founder
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Ask Questions about Google Analytics
What Google Analytics is best for?
How does Google Analytics compare to Open Web Analytics?
What are the pros and cons of Google Analytics?
Google Analytics Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Google Analytics Pricing
Google Analytics Features
A/B Testing
Anomaly detection
API Access
Attribution Modeling
Audience Insights
Automated Reporting
Behavior Analytics
Campaign Tracking
Cohort Analysis
Conversion Tracking
Cross-device Tracking
Customizable Dashboards
Google Analytics Media
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Google Analytics Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 10, 2026
Google Analytics Digital Analytics Software logo
6,280 Google Analytics Reviews
4.5 out of 5
Mid Market (51-1000 emp.)
Jun 07, 2016
 Source
Overall Rating:
2.5
TW
Timothy W.
Technical Account Manager
Share
"Google Analytics"
What do you like best about Google Analytics?

The graphs are helpful, eliminating the need to do repeat actions everyday.

What do you dislike about Google Analytics?

UI is a bit too minimalistic, documentation is not helpful

What problems is Google Analytics solving and how is that benefiting you?

We use Google Analytics to visualize our data better

Small Business (50 or fewer emp.)
Mar 12, 2016
 Source
Overall Rating:
2.5
GT
Gianluca T.
Software Developer
Share
"Isn't google product"
What do you like best about Google Analytics?

It's a good product, easy to configure and easy to use. But it's to much complicate understand the analytics data

What do you dislike about Google Analytics?

it's very complicate understand the analytics data. The graphs aren't the best and to much complicate

What problems is Google Analytics solving and how is that benefiting you?

User stories, user interaction with the app

Mid Market (51-1000 emp.)
Dec 28, 2015
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"ive used this in the past"
What do you like best about Google Analytics?

it has pretty clear statistics, detailed.

What do you dislike about Google Analytics?

it is a little complex and difficult to understand at first

What problems is Google Analytics solving and how is that benefiting you?

trying to figure out when to post or what to post to get most likes

Small Business (50 or fewer emp.)
Jan 05, 2015
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Mixed! "
What do you like best about Google Analytics?

I like that i get such a wide range of statistics.

What do you dislike about Google Analytics?

I really dislike the functionality. Its really unclear/hard work!

What problems is Google Analytics solving and how is that benefiting you?

I can study how my website is doing.

Small Business (50 or fewer emp.)
Nov 12, 2012
 Source
Overall Rating:
2.5
ER
Erich R.
Co Founder & Cso
Share
"Excellent Basic Web Analytics Company"
What do you like best about Google Analytics?

This application is very easy to setup and get integrated to your website. It offers an excellent window into some basic breakdowns of statistics about who is visiting your site, how often, etc.

What do you dislike about Google Analytics?

Though there is a lot of great information, there are more robust applications like MixPanel that allow you to dig deeper into the data you are gathering and measure very specific things that you are interested in.

What problems is Google Analytics solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Dec 05, 2023
 Source
Overall Rating:
2.0
OH
Olivia H.
Founder
Share
"Difficult and Unreliable"
What do you like best about Google Analytics?

The vast amount of data you can pull in it

What do you dislike about Google Analytics?

How difficult the transition was and now how completely innaccurate our data is now

What problems is Google Analytics solving and how is that benefiting you?

Digging more into the demographic data

Mid Market (51-1000 emp.)
Dec 09, 2022
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"GA 4 should be called "Make All of Your Own Reports, We Got Rid of All The Useful Default Ones"
What do you like best about Google Analytics?

Nice looking UI. GA 4 kept most of the look-and-feel of its previous version which is a good thing.

What do you dislike about Google Analytics?

Almost all of the super popular, easy-to-use, out-of-the-box reports now have to be manually created. Luckily there is other analytics software that still does the trick. The rows aren't even clickable any more so the default views don't dive in to other views, and that is so sad.

What problems is Google Analytics solving and how is that benefiting you?

With manual reports created, the company can see how overall traffic is doing, conversion funnel success rates, etc.

Small Business (50 or fewer emp.)
Jul 22, 2021
 Source
Overall Rating:
2.0
Ali Zein A. avatar
Ali Zein A.
Financial Services Professional
Share
"Google Analytics"
What do you like best about Google Analytics?

i think the potential of knowing how to use it and implement in your business is vital. But way too hard to understand and navigate, highly complex platform and confusing

What do you dislike about Google Analytics?

Its extremely complicated and not user friendly at all. It takes a very knowledgable and skilled person to be able to navigate this platform and understand the tools, the terminology used. There is also no real useful support to understand how to use this google analytics. The resources available dont do a good job to explain everything. Unless youre very skilled in websites and marketing, it will be hard to use as a business owner who wants to use it yourself.

What problems is Google Analytics solving and how is that benefiting you?

Knowing where visitors to my website are coming from. I can see site activity and how many people are viewing my site, what pages they go to, where the majority of visitors spend their time.

Small Business (50 or fewer emp.)
Nov 25, 2019
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"You get what you pay for with Google free"
What do you like best about Google Analytics?

The price, we’re only using the free product

What do you dislike about Google Analytics?

The sampling done by Google makes data mining impossible

What problems is Google Analytics solving and how is that benefiting you?

High level understanding on website traffic

Small Business (50 or fewer emp.)
May 17, 2019
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Unparalleled data, but very hard to mine"
What do you like best about Google Analytics?

The breadth of data you can mine from Analytics has got to be unparalleled.

What do you dislike about Google Analytics?

It is very difficult to navigate, and learning it takes a long time (plus constant updates and changes). We basically need to outsource this. I would prefer an simpler program that gave the basics and was easy to navigate/learn

What problems is Google Analytics solving and how is that benefiting you?

Customer tracking, website engagement

Small Business (50 or fewer emp.)
Jan 03, 2019
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"difficult interface"
What do you like best about Google Analytics?

that it comes with the ad package, trying to implement is difficult.

What do you dislike about Google Analytics?

no support or guidance. Cannot get support from Google.

What problems is Google Analytics solving and how is that benefiting you?

website realization, how to market better to our visitors

Small Business (50 or fewer emp.)
Oct 05, 2018
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Not the most effective tool"
What do you like best about Google Analytics?

I like the platform which was easy to use.

What do you dislike about Google Analytics?

The approval time and issues with ads were very high. It took us over 3 attempts to get the results we need and the budget it put us at was very high.

What problems is Google Analytics solving and how is that benefiting you?

Advertising our products and clients that we sell or serve.

Small Business (50 or fewer emp.)
Aug 08, 2018
 Source
Overall Rating:
2.0
MR
Me R.
Founder
Share
"Good, Easy to read"
What do you like best about Google Analytics?

I like that everything is easy to read, and understand.

What do you dislike about Google Analytics?

I do not like that there are so many steps to set up.

What problems is Google Analytics solving and how is that benefiting you?

We are using to place ads.

Small Business (50 or fewer emp.)
Jul 30, 2018
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Google Analytics"
What do you like best about Google Analytics?

User friendly and of course the familiar interface of google translates to this service.

What do you dislike about Google Analytics?

The fact that it is Google, they do not necessarily offer something different as other platforms that seem to have a slighter edge on service.

What problems is Google Analytics solving and how is that benefiting you?

To know where traffic to out platform is coming from and other basic insights on users.

Mid Market (51-1000 emp.)
Jul 30, 2018
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Work with clients who utilize this product"
What do you like best about Google Analytics?

I do not have many good things to say here. At least the UTM codes are easy to generate.

What do you dislike about Google Analytics?

What is a session? Its a completely made up term that is not consistent with any other metrics. GA does not play well with programmatic, tracking is a nightmare and the reporting is hard to read.

What problems is Google Analytics solving and how is that benefiting you?

We've been able (i guess) to track clicks on ads, but not consistently or easily.

Small Business (50 or fewer emp.)
Jul 19, 2018
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Good tool"
What do you like best about Google Analytics?

Easy to use, easy to teach, easy to go tru.

What do you dislike about Google Analytics?

The software is not that friendly, sometimes crashes.

What problems is Google Analytics solving and how is that benefiting you?

Poblation data. Consumer data

Small Business (50 or fewer emp.)
May 21, 2018
 Source
Overall Rating:
2.0
SW
Shiree W.
Founder
Share
"hard to learn"
What do you like best about Google Analytics?

i like that there is a lot of potential for understanding the digital potential of our business

What do you dislike about Google Analytics?

finding it hard to learn all of the vernacular and options

What problems is Google Analytics solving and how is that benefiting you?

we are learning about our web traffic

Enterprise (> 1000 emp.)
Jan 26, 2018
 Source
Overall Rating:
2.0
NH
Nowreen H.
Physician
Share
"It is great for performance review "
What do you like best about Google Analytics?

Easy to use, accessible from anywhere and can share with my team

What do you dislike about Google Analytics?

Gets complicated to interpret and also complex for team members with no prior analytical skill, the level of understanding is not elementary level, mid level rather

What problems is Google Analytics solving and how is that benefiting you?

Easy charting and graphing pattern

Mid Market (51-1000 emp.)
Jan 19, 2018
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Google Analytics Could Be Great But Needs Work"
What do you like best about Google Analytics?

I like that I can quick access real time information about our website and specific pages.

What do you dislike about Google Analytics?

It can be VERY hard to decipher what I am seeing. You really need your web programming team to be fully invested and to help you deep dive into some of the metrics.

What problems is Google Analytics solving and how is that benefiting you?

We are able to see which web pages have the most traffic, what elements on our pages have the most clicks, if our emails are driving traffic where we expect it to go and more. There are many benefits to Google Analytics, you just need a dashboard of some sort to make it easily digestable.

Mid Market (51-1000 emp.)
Oct 25, 2017
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Informative for website analysis"
What do you like best about Google Analytics?

Overall information's provided by analytics regarding geographic, behavior and bounce rate and others which are directly or indirectly relevant to website.

What do you dislike about Google Analytics?

It have bit complicated user interface so difficult for new user to find what they looking for.

What problems is Google Analytics solving and how is that benefiting you?

E-Commerce, Web statics, deep analysis of users action and behaviors.

Small Business (50 or fewer emp.)
Jul 25, 2017
 Source
Overall Rating:
2.0
PH
Patrick H.
President
Share
"Good for agencies"
What do you like best about Google Analytics?

It's free and it's got the Google name attached to it. If you only need the basics of how many visitors you have coming to your site and how long they stayed there, you will enjoy this.

What do you dislike about Google Analytics?

For the most part, all analytics platforms are able to collect the same information. It's the ease of use and how they use that information is what sets them apart. Google Analytics is no different. It's a solid solution however you really have to work hard to master it. They have certification classes for it. IMO, it shouldn't be that hard and because it is, while just about everyone uses it, very few really USE it. Extracting useful information from Google Analytics isn't easy so most people just wind up looking at the data that is really more of an indicator than something you can actually make use of. People talk about number of sessions, pages per session and average time on page like they mean something. They really don't. Google Analytics can track conversions, sort of, if it's integrated with other platforms. Cost to conversion and cost to acquisition is really what people want to see and it doesn't do that well on its own unless you are a real pro. For that reason, there are lots of other, much better alternatives out there. Remember, if it's free then you are the product and that's exactly what Google has done here. They take your data and everyone else's and make sense out of it.

What problems is Google Analytics solving and how is that benefiting you?

If really know how to use it you can do some pretty decent things on the surface. If your entire business is online only your results will be better.

Enterprise (> 1000 emp.)
Nov 08, 2023
 Source
Overall Rating:
1.5
Mervin Lance C. avatar
Mervin Lance C.
Head Of Seo
Share
"a poor example of bad product development"
What do you like best about Google Analytics?

it's free and is well integrated with products in the google family

What do you dislike about Google Analytics?

other common use cases are hidden in 'explore 'feature

What problems is Google Analytics solving and how is that benefiting you?

It basically acts as a data warehouse. I don't use it as much when it was universal analytics

Small Business (50 or fewer emp.)
Jun 14, 2022
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"GA-Google Analytics"
What do you like best about Google Analytics?

custom demo reporting for our clients is pretty good

What do you dislike about Google Analytics?

G4 capabilities do not allow for insights

What problems is Google Analytics solving and how is that benefiting you?

custom report generation

Mid Market (51-1000 emp.)
May 20, 2019
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Difficult to Use and Needs a makeover"
What do you like best about Google Analytics?

'Pages' allows me to see how pages are performing on my website and where traffic is coming from

What do you dislike about Google Analytics?

The look and feel of it needs to change to make it more user-friendly. There's a lot to be said for design aesthetics but also it's not so easy to understand.

What problems is Google Analytics solving and how is that benefiting you?

Mostly just using the pages tool at the moment. Trying to learn more day-by-day but it can be a difficult platform for the non-expert

Mid Market (51-1000 emp.)
May 09, 2019
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Powerful.. but bulky and soon to be outpaced"
What do you like best about Google Analytics?

You can glean a lot of valuable information about visitors, sessions, and visitor behavior. The drilldowns into individual pages in your application or site and the device/browser information is invaluable for us. For general trends in traffic, revenue, etc it's a good data source.

What do you dislike about Google Analytics?

It requires a lot of setup and manual work to get what you really need. The UI is hideous, and we run into problems often with GA not tracking things correctly. It has pretty substantial limitations for ecommerce tracking and often isn't close to accurate for conversion rate, number of orders, or revenue.

What problems is Google Analytics solving and how is that benefiting you?

Helps us track how many users actually interact with specific modules in our admin control panel, so we can figure out which features to improve or deprecate.

Mid Market (51-1000 emp.)
Jul 05, 2018
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"very user friendly"
What do you like best about Google Analytics?

has everything i need at the tip of my fingers

What do you dislike about Google Analytics?

i cant get a hold of support fast enough

What problems is Google Analytics solving and how is that benefiting you?

seeing who we are reaching benefits on how to change the ad due to who is seeing the ad on what device etc

Small Business (50 or fewer emp.)
Jan 09, 2018
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Can be hard to understand"
What do you like best about Google Analytics?

I like being able to pick specific marketing tools that we use in conjunction with our adwords and create a report from that.

What do you dislike about Google Analytics?

It can be very hard to understand. I do not find the dashboard to be very user friendly.

What problems is Google Analytics solving and how is that benefiting you?

Our Board of Directors requires analytics when viewing the ads and how they reach the public. Google Analytics makes these reports possible to fetch relatively quick with the specific dates we need to see.

Mid Market (51-1000 emp.)
Dec 26, 2017
 Source
Overall Rating:
1.5
KK
Kathleen K.
Personal Assistant
Share
"See who's looking"
What do you like best about Google Analytics?

I like that I can see what is trending to bring people to my webpage and words that they use.

What do you dislike about Google Analytics?

It can be very technical. I have been using it on and off for the past 3 years and have not learned how to use it. It was required for my position as a contractor with a journalist and to see the trends of web searches and how to improve my page visits.

What problems is Google Analytics solving and how is that benefiting you?

It has helped me pick better terms for my articles. It made me very aware of words that I use and what I should avoid using.

Small Business (50 or fewer emp.)
Nov 22, 2016
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Google Analytics...say what??"
What do you like best about Google Analytics?

I like the fact that there is this system to keep track of website analytics, how your website is ranking in Google searches and measures statistical data.

What do you dislike about Google Analytics?

It is very confusing to me to navigate. I manage a freelance PR business and am not tech savvy. But friends of mine who manage businesses and who are tech savvy have the same opinion. There is almost TOO MUCH information, and it becomes overwhelming to understand.

What problems is Google Analytics solving and how is that benefiting you?

I am trying to determine where my website is ranking on Google and the demographics of who is viewing my site. I have been able to determine demographics information, but that is about it. If I had a few hours in a day to dedicate solely to navigating Google Analytics, I'm sure I could figure it out. But I don't, so I'm sure I'm not keeping up with it as often as I should.

Small Business (50 or fewer emp.)
Apr 11, 2023
 Source
Overall Rating:
1.0
EB
Eugene B.
Founder
Share
"Google Analytics is chaos"
What do you like best about Google Analytics?

Real-time data about site visitors. Google Analytics is free.

What do you dislike about Google Analytics?

It's hard to get what you want. You need to read numerous articles and watch countless videos to find what you need. It should be "install-and-use," but instead, it's "configure 1000 settings and get something you don't want."

What problems is Google Analytics solving and how is that benefiting you?

To improve my website and manage marketing activity