Unclaimed: Are are working at Highlevel ?
HighLevel is a comprehensive sales and marketing platform designed primarily for agencies, consultants, and marketers. It offers a variety of tools including CRM functions, social media management, pipeline management, and automated marketing capabilities, all within one integrated system. HighLevel's distinctive feature is its white-labeling option, allowing agencies to brand the platform as their own and offer it to clients under their name, enhancing their service offerings and potentially increasing recurring revenue.
| Segment |
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|---|---|
| Ease of use |
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| Deployment | Cloud / SaaS / Web-Based |
| Support | Email/Help Desk |
| Training | Documentation |
| Languages | English |
Compare Highlevel with other popular tools in the same category.
Tons of great features bundled together, easy to set up automation for anything, responsive owners in the Facebook Group, strong community
SO many bugs, too many to list here. Either my team is having a problem or one of my customers is having a problem. The bugs have affected my bottom line with things breaking during live campaigns. Things don't work or go down way too much for a $300/month product Their support tries hard but many times gives the incorrect answer or has to pass it off to a developer and you'll never hear about it again.
We run a lot of different processes through GHL and it does save us time when it works 100%.
I like that the product has many features and is priced fairly. I signed up as an affiliate, and recommended the platform to a client who trusted me and signed up as a user. That client is now very disappointed in the time and money wasted trying to make it work. After this experience, I will not feel comfortable recommending Go High Level again.
I really, really wanted to use and love Go High Level. A very bad experience is forcing our company to find something else. The promotion for the product touts easy setup, but this is not true in our case. Multiple team members, including our I.T. department attempted to integrate our email after watching the training video and following instructions. After contacting customer service through their web chat (which we learned was a team member from the sales department) we were told "well - you can just buy the "done for you" set up for $299. After 10 days of trying and back and forth messages with the support team who kept telling us "it should be fixed now", the problem still existed. Our issue was finally escalated and they offered us a Zoom meeting - but didn't have any appointments for 2 business days. Today was that day. They no-showed for the meeting.
None, because we are unable to use it. We wanted to use it for CRM, automation, pipeline and more. Unfortunately, we need to choose another product and no one at Go High Level seems to care.