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Highlevel
4.4

( 102 )

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Highlevel Reviews & Product Details

Highlevel Overview
What is Highlevel?

HighLevel is a comprehensive sales and marketing platform designed primarily for agencies, consultants, and marketers. It offers a variety of tools including CRM functions, social media management, pipeline management, and automated marketing capabilities, all within one integrated system. HighLevel's distinctive feature is its white-labeling option, allowing agencies to brand the platform as their own and offer it to clients under their name, enhancing their service offerings and potentially increasing recurring revenue.

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Highlevel Product Details
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Small Business
Mid Market
Freelancer
Ease of use
Intermediate
Deployment Cloud / SaaS / Web-Based
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Training Documentation
Languages English
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Last updated: December 16, 2025
Highlevel Logo
102 Highlevel Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Mar 02, 2022
 Source
Overall Rating:
5.0
QN
Quinton N.
Ceo
Share
"All-In-One Marketing OS"
What do you like best about Highlevel?

It's not really just a CRM, it's more of an Operating System for marketing teams. With a super robust API and limitless customizability, it really gives you the ability to manage your system to your specifications!

What do you dislike about Highlevel?

Due to the overwhelming rush of new users in the last year, and crazy amount of new features, the support team is constantly finding themselves playing catch-up. This should be fixed with more support members getting hired this quarter! (or so I've heard)

What problems is Highlevel solving and how is that benefiting you?

Using the automated SMS, we've integrated missed-call text follow-up for hundreds of businesses, allowing the business to take advantage of new opportunity even when they're not at the office! They can either respond with their personal device via the white-labled mobile app, or we've even connected Ai to allow for automated conversation without human at all!

Small Business (50 or fewer emp.)
Feb 27, 2022
 Source
Overall Rating:
5.0
PB
Peter B.
Ceo
Share
"THIS IS ALL YOU NEED FOR YOUR BUSINESS"
What do you like best about Highlevel?

I love how flexible the platform is and how it allows us, as users, to be in complete control of our marketing. With GHL, we can build anything we require for all different sizes of SMBs.

What do you dislike about Highlevel?

As a new platform, GHL is always looking to improve. With that, they release a lot of features. However, sometimes, they take a while to get polished. I would rather have polished and fully functional features than many features that somewhat work.

What problems is Highlevel solving and how is that benefiting you?

This software allows us to be a one-stop shop for all of our needs and our clients' needs. Whether it's email marketing, reviews, automation, campaigns, or simple CRM contact tracking, GHL does it all.

Small Business (50 or fewer emp.)
Feb 14, 2022
 Source
Overall Rating:
5.0
NP
Nhiel P.
Technical Support Specialist
Share
"GHL Support"
What do you like best about Highlevel?

Whenever I need support for certain process, go higher level is always there to answer all our queries or sometimes escalate the issue for us and get back within the timeframe

What do you dislike about Highlevel?

Sometimes it takes a while for them to get back to us, and that's the only thing I think they can improve on but overall I'm satisfied with their service and assistance.

What problems is Highlevel solving and how is that benefiting you?

Go High Level is the developer of our software and provides all assistance we need in terms of processess, updates, functionalities and provides technical support assistance

Small Business (50 or fewer emp.)
Feb 08, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Go High with High Level"
What do you like best about Highlevel?

It's a robust and growing platform that allows agencies to provide great marketing and SaaS to their clients.

What do you dislike about Highlevel?

With it being relatively new, there are some kinks that are still being worked out... however there's a great community that helps troubleshoot and get the devs to work on things to make it continue to become a better platform.

What problems is Highlevel solving and how is that benefiting you?

Marketing, Email Automation Campaigns, Websites, SaaS services for our marketing clients.

Small Business (50 or fewer emp.)
Dec 16, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best Marketing software. Period."
What do you like best about Highlevel?

Just visit their home page. They replace all necessary marketing software.

What do you dislike about Highlevel?

They may replace email marketing but it takes a true pro to be able to leverage certain HighLevel capabilities to their full extent.

What problems is Highlevel solving and how is that benefiting you?

Truly an all-in-one platform. Sms, email, reviews, triggers/automations, white-labeling, etc. They do it all.

Small Business (50 or fewer emp.)
Nov 05, 2021
 Source
Overall Rating:
5.0
Joe R. avatar
Joe R.
Founder, Ceo
Share
"GoHighLevel really is worth the look"
What do you like best about Highlevel?

Combines so many tools into one. Great interface. Intuitive. Great price point.

What do you dislike about Highlevel?

Haven't found anything yet...I'm shocked.

What problems is Highlevel solving and how is that benefiting you?

Inbound marketing, managing prospects, students, donors, accounts and communicating with them all with ease in an automated and direct way

Small Business (50 or fewer emp.)
Nov 03, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Fantastic CRM"
What do you like best about Highlevel?

High Level has an agency plan that allows franchisors to push the CRM down to it franchisees. This gives our franchisees the ability to log in and run their own pipelines.

What do you dislike about Highlevel?

The dashboard could be more robust for the agency view.

What problems is Highlevel solving and how is that benefiting you?

High Level solves our franchisee problem of lead generation and follow-up. The benefits to corporate are many: we can track lead generation, we can work with the franchisee to track leads from lead generated all the way through to the sale of a program.

Small Business (50 or fewer emp.)
Jul 20, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"GoHighLevel Review"
What do you like best about Highlevel?

You can use GHL for everything! Love that I'm able to automate prospecting & track pipeline, send emails marketing.c txt marketing & it reduces so so so so so much in other costs for softwares!!! I love it & highly recommend. Also you can white label it as your own CRM & sell saas to any business who has customers

What do you dislike about Highlevel?

No dislikes - doesn't have an amazing e-commerce feature but I wasn't using it for that so not a problem - can do a simple funnel still! (Feautures may have improved not using it for e-comm)

What problems is Highlevel solving and how is that benefiting you?

Constantly nurturing leads, can see exactly where leads are in the pipeline, automating all of my prospecting & invoicing - can check in clients - they can leave reviews immediately & I can filter them before hitting google & txt reminders for appts & check ups - so basically its running my entire business lots of solution solved!

Small Business (50 or fewer emp.)
May 31, 2021
 Source
Overall Rating:
5.0
MT
Moses T.
Marketing Consultant
Share
"Highlevel best all in one tool"
What do you like best about Highlevel?

Not provided

What do you dislike about Highlevel?

Not provided

What problems is Highlevel solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
May 12, 2021
 Source
Overall Rating:
5.0
Dave S. avatar
Dave S.
Freelance Digital Marketer & Sales Funnel Specialist
Share
"Amazing software that is constantly improving"
What do you like best about Highlevel?

-Constantly updating -Great features -Easy to use -Great Facebook community -Saves me a fortune as I dont need other software -Very receptive to feedback

What do you dislike about Highlevel?

Nothing. I love the platform and everything about it.

What problems is Highlevel solving and how is that benefiting you?

Running a digital marketing agency. It allows me to do everything in one platform such as CRM, outbound email, build webpages/funnels, track Google Ads, SMS messaging.... it covers everything I need to run my agency!