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Highlevel Reviews: 4.4/5 — Solid Choice
HighLevel is a comprehensive sales and marketing platform designed primarily for agencies, consultants, and marketers. It offers a variety of tools including CRM functions, social media management, pipeline management, and automated marketing capabilities, all within one integrated system. HighLevel's distinctive feature is its white-labeling option, allowing agencies to brand the platform as their own and offer it to clients under their name, enhancing their service offerings and potentially increasing recurring revenue.
| Segment |
Small Business
Mid Market
Freelancer
|
|---|---|
| Ease of use |
Intermediate
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | Email/Help Desk |
| Training | Documentation |
| Languages | English |
Compare Highlevel with other popular tools in the same category.
I loved how GHL have their dedicated zoom for clients who have questions, it definitely solves the problem faster!
Waiting in queue on chat support and they take time to respond. but I understand GHL have a lot of clients
White Labeling our agency account.
Logan was incredible! He helped me with 4 different questions I had and was incredibly knowledgeable and thoughtful. He really took the time to listen and understand.
When it comes to this specific experience, nothing. Logan created a wonderful experience for me because he was able to easily answer all of my questions and was super nice! Kudos to Logan!
HighLevel is solving communication issues in terms of incorporating technical changes and providing sufficient support options to be able to work together. I also appreciate all of the videos!
Up straight solution to my issues. They were able to answer alll my questions
None. I am very satisfied with the support I got
It's connecting one of the pages to the social planner. All working now
Very prompt resolution once I was answered. The success Advisor was fast and explainitory.
The wait time was over 3 hours total from phone call to zoom call before I finally reached someone.
The mixing of two different accounts that should be unrelated by third party user.
Ease of use. You can create anything with it, you can do almost everything with it.
I think the tool you have for the web chat feature is a little weak. I would like to see more varied solutions for automation there.
Besides being a tool for our team. Make sure we have follow ups and reminders sent to our sales team, we also sell GHL.
He answered every question and provided me with articles to support answering my questions. He was patient with all my questions. The attention to detail was showing me that he was really trying to help me.
There is nothing that I disliked. Everything was great! Providing zoom call to better explain the issue. Everything was resolved. Offering 24/7 zoom option...lol More zoom time is available
They are providing an option to do zoom calls again, which makes it easier to explain the issue. Yes, I feel more productive. No business has not increased yet.
Everything is in one place so you can run your business and more importantly quickly scale your business using all the systems, tools and resources all in one place with one login. Which happens to hold true from the agency down to the business owner. All while being affordable and versatile.
Still a lot of things in development and it is going to be constantly improving and growing in a number of ways including more micro settings for users and agencies to dial things in. Right now it gets the job done but in the future I think it will be a leader in its class and has the potential to out perform all the major competitors for a significantly lower cost.
If you sell websites, or software... or if you sell SEO or any other marketing services... this helps platform and facilitate that in all the ways you could imagine.
Just everything - every single component, every feature. I am not even sure what to emphasize - contacts (smart lists!), conversations, workflows, funnels, sites, conversations (consolidation of all business communication), etc.
I only dislike the fact that I didn't discover HL a couple of years back. After some thought, I can come up with some minor complaints - for example, calendars don't have overlapping appointment settings, but all the complaints are pretty minor relative to the great features and tremendous benefits HL provides.
HL is solving ALL marketing and organizational problems of small businesses. Using HL is really transformational for business. Obviously, implementing HL is painful (because people hate changes, regardless of how beneficial they are), and takes time, but it takes business to a new level, without any doubts.
With the constant updates from the dev team, they do a fantastic job! They listen to you, the user!!
Not many things because it's constantly improving. They make it the simplest for the newest person. But if you're a nerd, you'll pick it up faster, lol
It helps me run my business and provide local music lessons to my community.
It is everything I need for all of my marketing and CRM in one simple place
We do pay for additional help desk support because of slow times with the company's help desk
They cut our tech costs by 2/3rds and have increased our sales dramatically