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Kintone
Streamline Your Workflows Effortlessly
4.6

( 223 )

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Kintone Reviews: 4.6/5 — Highly Rated

Kintone Overview
What is Kintone?

Kintone is a no-code platform that is perfect for non-technical users who want to create apps, workflows, and databases for their teams and organizations. Using clicks instead of code, Kintone can help you build apps that automate business processes, collaborate on tasks, and deliver comprehensive data. Kintone also has dozens of pre-built applications for a variety of use cases such as CRM, project management, inventory management, and much more.

Company Cybozu, Inc.
Year founded 1997
Company size 501-1000 employees
Headquarters Tokyo, Japan
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Kintone Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Kintone Features
AI / LLM integrations
Analytics and Reporting
Analytics / dashboards / performance monitoring
API Integration
App Deployment
Automated Workflows
Backend export / self-hosting
Code export / version control
Conditional Logic
Custom backend logic / server-side functions
Custom domain / branding
Custom Domain Support
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Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 02, 2026
Kintone No-Code Development Platforms logo
223 Kintone Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Mar 15, 2017
 Source
Overall Rating:
5.0
Timothy E. avatar
Timothy E.
Sales Account Executive
Share
"Excellent Customer Service"
What do you like best about Kintone?

I have been searching for a user friendly cloud based database. Kintone helped with training, setup and made it very easy for me to help my Non-Profit clients.

What do you dislike about Kintone?

I dislike that there aren't any plugins that I could input into our NPO site, to streamline our data collection.

What problems is Kintone solving and how is that benefiting you?

Unified data collection, user error solving, and cross platform compatibility.

Small Business (50 or fewer emp.)
Feb 27, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Perfect Product For A Growing Business!!!"
What do you like best about Kintone?

Kintone is easy to customize and integrate with existing business solutions. You are able to add-on functionality as you see fit for your business. Usability and modification to code and application is simple.

What do you dislike about Kintone?

Elasticsearch is not a tool which is currently offered. Kintone is working on developing this and should be available towards the end of 2017.

What problems is Kintone solving and how is that benefiting you?

Adding speed to our process. Kintone allows us to quickly enter data and validate it. We are also able to integrate across platforms, which allows us to avoid keystroke error.

Small Business (50 or fewer emp.)
Feb 13, 2017
 Source
Overall Rating:
5.0
MZ
Maryann Z.
Chief Executive Officer
Share
"Great Ease of Use"
What do you like best about Kintone?

I love how easy it is to create and link databases. It allows us to easily run reports that are clear and filter them by what information we need and how it correlates to other data.

What do you dislike about Kintone?

I wish the platform was a little more trendy looking bu that is so miniscual in my book that it really doesn't matter.

What problems is Kintone solving and how is that benefiting you?

we are able to keep all of our government clients organized and draft reports when they request on demand. I'm not sure how we would've been able to do applicant tracking without this database.

Small Business (50 or fewer emp.)
Feb 13, 2017
 Source
Overall Rating:
5.0
MF
Mamoru F.
Principal Technical Consultant
Share
"Easy to integrate business apps with AWS "
What do you like best about Kintone?

Ease to integrate with AWS. I needed serverless solutions to display bond price feed from third party vendor into social marketing microsite. I used kintone API with AWS API gateway to get data directly from kintone database. It was accomplished by a few lines of JavaScript code.

What do you dislike about Kintone?

I hope there are more price options for small business users (Currently five users minimum). Also, I need more reporting capability with kinetone.

What problems is Kintone solving and how is that benefiting you?

Serverless data integration between third party vendors. The client is able to provide curated information to their customers.

Small Business (50 or fewer emp.)
Feb 10, 2017
 Source
Overall Rating:
5.0
LN
Leonard N.
Founder
Share
"Great"
What do you like best about Kintone?

Its Interface and ease in application development and workflow automation

What do you dislike about Kintone?

Lack of an on premise version to give clients a variety on deployment option to choose from based on their preference

What problems is Kintone solving and how is that benefiting you?

Automating workflows E form creation

Small Business (50 or fewer emp.)
Feb 10, 2017
 Source
Overall Rating:
5.0
DM
Doug M.
Founder And Chief Executive Officer
Share
"kintone - beyond satisfied!!!"
What do you like best about Kintone?

I am not a techie. We provided a detailed document of the platform we wanted to build. And they made it happen - fast, efficiently and affordably. This was driven by their platform, their team, knowledge and desire to help us. They helped me make a dream come true.

What do you dislike about Kintone?

About the only thing I can think of is pretty insignificant: reports you build cannot wrap text - so columns in report headers can be quite wide.

What problems is Kintone solving and how is that benefiting you?

We were working on creating a new business. The service is a system to audit/evaluate a specific area, and wanted this to also be a planning tool and resource center. We wanted a fully integrrated, self-managed platform - and kintone made it happen. Despite rolling out the product and our company just before Thanksgiving and the holiday season, after just 90 days we are beating break-even sales projections.

Small Business (50 or fewer emp.)
Feb 09, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use!"
What do you like best about Kintone?

Easy to use, and easy to train others on. We use from start to finish on a job.

What do you dislike about Kintone?

It may have just been my technical difficulties, but i had a problem importing information

What problems is Kintone solving and how is that benefiting you?

We are better able to track a job, from start to finish.

Small Business (50 or fewer emp.)
Feb 09, 2017
 Source
Overall Rating:
5.0
RP
Robert P.
Board Treasurer
Share
"A very smooth transition with no significant issues"
What do you like best about Kintone?

The ease of creating database files and reports without any in depth knowledge.I was able to teach my office administrative person ,who was formerly one of our bilingual students, to use the system in a very short period of time

What do you dislike about Kintone?

Importing more complex excel files involves a bit more work than I had hoped but part of that is being new to the system and will likely get easier as our experieince increases

What problems is Kintone solving and how is that benefiting you?

We are increasing the timeliness and accuracy of our files,eliminating the need to maintain paper documents and the ability to access our data on a variety of platforms. We are a small nonprofit so we still have a lot of work left to do to take full advantage but there is evidence that we are moving in that direction

Small Business (50 or fewer emp.)
Feb 09, 2017
 Source
Overall Rating:
5.0
AY
Atsushi Y.
Producer Growth Team
Share
"Surprisingly easy tool"
What do you like best about Kintone?

No need to know coding, doesn't have to be an engineer, you can easily create a database by intuitively drag&drop necessarily blocks onto the field.

What do you dislike about Kintone?

Cannot find any disliking points now. I need to use it for some more time to find out negative points.

What problems is Kintone solving and how is that benefiting you?

I have a big excel sheet. I also have a lot of scanned files of contracts. These two data are completely separate, but Kintone surely integrate these two into one.

Small Business (50 or fewer emp.)
Dec 12, 2023
 Source
Overall Rating:
4.5
TF
Tae F.
Founder
Share
"Easy to use and create"
What do you like best about Kintone?

Customization is the best feature of KINTONE

What do you dislike about Kintone?

Data download of bulk records by PDF is not included in the original feature

What problems is Kintone solving and how is that benefiting you?

Minimizing duplicate workflows. Shorthened consuming work time and unecessory tasks

Small Business (50 or fewer emp.)
Sep 25, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Kintone is a great tool to start to manage your project/business"
What do you like best about Kintone?

It was easy for me to simply get up and running on my own with the available documentation. We had been managing ther operations with multiple spreadsheets (and spreadsheets of spreadsheets . . .) and quickly outgrew that. Kintone is robust enough to scale up, and the cloud access works great. We are still likely scratching the surface of what we could do. But the bottom line is that the barrier to entry (with regard to usability and cost) is low. That was key for us.

What do you dislike about Kintone?

The default interface is sometimes not pretty or slick. That said, it is highly functional, which is what matters to us.

What problems is Kintone solving and how is that benefiting you?

We needed to track multiple interactions and individuals in real-time. We also needed multiple individuals to access these data via the internet. Finally, it needed to be easy to use. Our processes run more smoothly with Kintone, and we have more ready access to metrics of our operations. Also, the support is EXCELLENT. We had a couple of sessions with the nonprofit specialist, and they were very helpful.

Mid Market (51-1000 emp.)
Sep 19, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Kintone - easy to use, helpful in customer tracking"
What do you like best about Kintone?

Very easy to set up apps. Great support.

What do you dislike about Kintone?

Linking data between apps has been challenging for me (personally). But I'm working through it using the Kintone Help articles.

What problems is Kintone solving and how is that benefiting you?

Originally we implemented Kintone to track parts and system inventories. The customer dashboard that we set up is used across the company.

Mid Market (51-1000 emp.)
Sep 19, 2023
 Source
Overall Rating:
4.5
MH
Misae H.
Founder
Share
"Kintone application review"
What do you like best about Kintone?

Flexibility of application along with work flow

What do you dislike about Kintone?

Will need to use add-on if it's out of scope

What problems is Kintone solving and how is that benefiting you?

Human mistake or manual process will be eliminated due to the work flow built in

Enterprise (> 1000 emp.)
May 04, 2023
 Source
Overall Rating:
4.5
Tony R. avatar
Tony R.
Consulting
Share
"applications that made my work environment more collaborative"
What do you like best about Kintone?

At first I wanted to implement an application that was only used internally by the company but it was difficult for me to do it. With Kintone it was much easier to do it since I had the support of an advisor who guided me in my process and implementation of what I wanted to do. really for the creation of reports they are much faster to create with data in graphics that make the information better understood

What do you dislike about Kintone?

for now there is nothing to dislike about Kintone

What problems is Kintone solving and how is that benefiting you?

easy creation of applications without code allowing to have own applications

Mid Market (51-1000 emp.)
Apr 21, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Best No Code Database for Business"
What do you like best about Kintone?

Kintone training online https://www.youtube.com/user/kintoneglobal walks you through all the steps on how to create and set up apps. This is all the training needed on how to set up and manage the apps! I was able to get most apps up and running within a few weeks.

What do you dislike about Kintone?

Many of the Kintone integration services/plug-in's are built by their parent company Toyokumo Ref: https://kintoneapp.com/ The help pages and training for these integrations could be better for English-speaking end users. It is well documented for those speaking Japanese.

What problems is Kintone solving and how is that benefiting you?

We are using Kintone for a database of customer systems, customer information, system status, data entry, and I-frame data feed for websites built in-house. We integrate with Zendesk, and Microsoft Sharepoint and have migrated all the spreadsheets and lists into Kintone.

Small Business (50 or fewer emp.)
Nov 02, 2022
 Source
Overall Rating:
4.5
Shin K. avatar
Shin K.
President
Share
"The easiest and agile collaborative work app"
What do you like best about Kintone?

Kintone is the easiest and quickest app to come up with new purpose-based app tools, this is so good for sharing the information with the team members and also keeping the information, and data as part of logs and evidence.

What do you dislike about Kintone?

Due to high-security reasons, it can not email the app contents but can chat with the team members to share the contents or in forms of the thread links, which is acceptable.

What problems is Kintone solving and how is that benefiting you?

Trying to find and/or pull out the previous/old quotes, projects files, and business documents, etc. KINTONE is saving a lot of our time for the team members...by 30% or more.

Small Business (50 or fewer emp.)
Sep 22, 2022
 Source
Overall Rating:
4.5
AO
Alex O.
Account Manager
Share
"build everything"
What do you like best about Kintone?

have access to everything from any device

What do you dislike about Kintone?

specialized setup required. everthing works well but still need assistance to be efficient

What problems is Kintone solving and how is that benefiting you?

track business operations

Mid Market (51-1000 emp.)
Sep 05, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Flexible and Adaptable"
What do you like best about Kintone?

The way different databases are interlinked

What do you dislike about Kintone?

That at times it can be complicated to understand how the interlink is made, but thankfully kintone support is there to assist

What problems is Kintone solving and how is that benefiting you?

It is allowing me to eliminate paperwork and countless excel sheets and centralize all of the data in one space for people to consult

Mid Market (51-1000 emp.)
Aug 29, 2022
 Source
Overall Rating:
4.5
CA
Christian A.
Applications Engineer
Share
"Kintone for CRM"
What do you like best about Kintone?

Ease of making edits/developing our own applications A friendly and helpful front-end sales and support process Quick, easy to use online interface for reviewing our data on a weekly basis.

What do you dislike about Kintone?

The pre-deployment test site was a little buggy and slow. These issues have been resolved since migrating to the full service. Managing user roles/departments can be a bit tedious.

What problems is Kintone solving and how is that benefiting you?

We recently deployed Kintone as a bid management application/CRM platform that is aggregating all of our sales data together in one easy access location. Prior to Kintone, we had multiple spreadsheets or nothing at all.

Small Business (50 or fewer emp.)
Aug 16, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"So far, exactly what we needed."
What do you like best about Kintone?

It has been a great way to keep track of all our projects.

What do you dislike about Kintone?

I'm having trouble figuring out the email notification system.

What problems is Kintone solving and how is that benefiting you?

We are using Kintone for racking multiple projects, across multiple organizations. It has helped streamline our process.

Small Business (50 or fewer emp.)
Aug 06, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great solution for database needs and project management"
What do you like best about Kintone?

Kintone"s best feature is its intuitive design that enables a user to create a database from scratch or by uploading a spreadsheet in just a few minutes. It was much more flexible than other tools.

What do you dislike about Kintone?

Some features, such as assigning notifications, were not as intuitive and required help from customer support. More robust help documentation would fix this. Would appreciate a feature to delete notifications in bulk instead of one by one.

What problems is Kintone solving and how is that benefiting you?

Keeping track of our learning content and the information we need to know about each record has helped us ensure that content is relevant and reviewed in a timely manner. Instead of using a spreadsheet with dozens of columns to track content updates, such as localizations, I simply created a database to manage it.

Small Business (50 or fewer emp.)
Aug 04, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Apps"
What do you like best about Kintone?

I can easily create apps that I need and set a dialog.

What do you dislike about Kintone?

I could not understand how to edit a procedure sometime.

What problems is Kintone solving and how is that benefiting you?

We use Kintone for all work flows.

Small Business (50 or fewer emp.)
Aug 04, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Kintone has a lot of flexibility to make custom databases track customers, products, docs., etc."
What do you like best about Kintone?

You can customize and create databases based on your specific needs. You can use it as a CRM or even for basic billing functions.

What do you dislike about Kintone?

It's a small grip, but you can filter or sort data from a table created. For example, say you create a table for customer contacts. If you put a customer in the table and another one thereafter, you can't change the order of the 2 listed. In other words, it would be great if you can sort by name or other points.

What problems is Kintone solving and how is that benefiting you?

Allows us to track customer info., follow-up actions, etc. (i.e. all the functions of a CRM) but with input data fields specifically for our company. Has increased productivity and allowed us to keep all info. in one place in the cloud.

Small Business (50 or fewer emp.)
Aug 02, 2022
 Source
Overall Rating:
4.5
RG
Robert G.
Information Technology Manager
Share
"Very nice software platform to expedite your project fast"
What do you like best about Kintone?

The software is very easy to get started. You can easily import your excel workbooks and create an app and database. We also use an account executed to help use get started right away and show some example of application development.

What do you dislike about Kintone?

So features are not fully developed. I feel like the software is still in its infancy state. The software has the ability to evolve into something better. Examples of this capability missing is the quick searches by fields such as a button or field within the app. The import and export function is very difficult to understand. Especially when importing data to lookup tables.

What problems is Kintone solving and how is that benefiting you?

Kintone is helping us set a standard in sales force management. The software helps us fine-tune the application toward the user's preferences.

Small Business (50 or fewer emp.)
Aug 02, 2022
 Source
Overall Rating:
4.5
BD
Barrett D.
Ceo
Share
"Love The Platform! It's User-Friendly & Efficient"
What do you like best about Kintone?

I feel like this platform works with a variety of business models. For the most part, the app is self-explanatory and easy to navigate, especially because no coding is required. It's versatile and currently meets all of our needs.

What do you dislike about Kintone?

Sometimes, it can feel a little too simplified; this could be because of the lack of coding. I also feel like it could use a few additional features: most importantly, being able to sort apps based on preference and not the date it was created. I use some apps more frequently than others. Finally, using the app can sometimes feel repetitive.

What problems is Kintone solving and how is that benefiting you?

We now have a centralized location for all of our apps. We had issues with organization and this platform is helping mitigate confusion and keep us on the right track.

Small Business (50 or fewer emp.)
Jul 25, 2022
 Source
Overall Rating:
4.5
CC
Claire Nadia C.
Persona Id Data Scientist
Share
"Easy to build database"
What do you like best about Kintone?

The multiple options that are available to help build a database. also, the possibility to link it to existing platforms I don't know much about the competitors, but Kintone answered most of our needs

What do you dislike about Kintone?

missing the ability to have Other with the option to add a different answer in multiple choices or selection answers without coding. I don't know much about coding but I think that with some javascript this would be possible.

What problems is Kintone solving and how is that benefiting you?

the possibility to build a small database to use within our teams that does not require going through IT and all the time and cost that it would involve in order to have a one source of contacts for our different programs

Small Business (50 or fewer emp.)
Jul 20, 2022
 Source
Overall Rating:
4.5
SW
Sherry W.
Education Coordinator
Share
"Streamlined project task management!"
What do you like best about Kintone?

No more searching for emails with pertinent information related to assignments for a task. It's all in one place and easy to see who is assigned to what and when parts of the assignments have been completed so that I can move on with my task that was dependent on the completion of something previous.

What do you dislike about Kintone?

Sometimes hard to find the right place to record something. For example on the Peer Support App Pack page under "assigned to me" there is something assigned that I completed. I feel like I should be able to toggle or click on the assigned wording to be able to change the status to complete.

What problems is Kintone solving and how is that benefiting you?

Finding information related to a task is easier. It's also easier to see what was done by who and when making communication easier amongst colleagues increasing business performance.

Small Business (50 or fewer emp.)
Jun 23, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Effortless"
What do you like best about Kintone?

For my team, Kintone has been helpful as it's a one-stop shop for a lot of our business needs. It allows us to organize tasks for our contractors as well as attach documents, databases and other resources they need to complete their work.

What do you dislike about Kintone?

You could say it's a little pricey compared to other similar software on the market, but I will say the staff has been super helpful with any questions I have had so I think that makes it worth it.

What problems is Kintone solving and how is that benefiting you?

Our company is made up of contractors and a lot of us work remotely. Kintone will allow us to stay on top of our cases and workload virtually. Although other platforms allow us to do that, thing one offers more than one feature we're able to utilize.

Small Business (50 or fewer emp.)
Jun 03, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Intuitive. Fast. Effective. Powerful."
What do you like best about Kintone?

The title of this post notwithstanding, the main advantage/highpoint of the Kintone experience is the customer support. They're very responsive, knowledgeable, fun, and creative.

What do you dislike about Kintone?

It doesn't have all of the functionalities an industry-specific solution might have, but it makes up for it with ease of use, and practical workarounds most of the time.

What problems is Kintone solving and how is that benefiting you?

Kintone is helping us make our inventory management process much more robust and intuitive.

Mid Market (51-1000 emp.)
May 06, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Customizable Database Platform"
What do you like best about Kintone?

Ability to customize different database apps and the fields within them. Additionally, the "Lookup" function that references other apps is incredibly helpful.

What do you dislike about Kintone?

Visually it can take some getting used to. Also, if a record is changed that has other linked records, if you don't realize that is the case it can break those relationships.

What problems is Kintone solving and how is that benefiting you?

Tracking thousands of users, the organizations they are connected to, and which programs of ours they have used, along with records of all of our communication history with each user.