Kissflow Reviews: 4.3/5 — Solid Choice

Immediate reply.Simplicity at its best..

There is nothing to dislike kissflow application

Immediate reponse

Easy to use interface and nice clickthrough process when generating forms to use. As a non-technical user, I am able to easily understand the workflow and generate flows that make my organization successful. We can also gain insight into the analytics surrounding process performance with this tool.

Advanced custom workflows can become confusing a frustrating to put together on our side. I would like to see expanded integrations from within the platform.

We were utilizing kissflow to setup company processes with on-boarding and associated needs.

What I like most about Kissflow is that it helps you to follow a specific process, putting you in mandatory and necessary fields so that the process is completed without problems. In addition, you can configure Kissflow as you see fit for your work process. The design of the Kissflow application is original, intuitive and simple to manage without problems.

In many occasions the program is blocked and does not let you follow or modify things, to solve it you have to exit and re-enter and this sometimes proves that the changes generated are not saved. In some processes that we use the program do not just work quite well.

Follow a specific process that helps us have more control over activities Since we started working with Kissflow in my company, it has helped us a lot to be able to follow an established process without skipping any steps and with the option of establishing approvals of those responsible. It also helps us to have better communication between the departments that request services through Kissflow. Kissflow also helps us keep track of all the services or products that departments or workers need and want to obtain for use at work.

It has got plugins for whatever you name. Excell commands work, whatelse is required.

Loading takes some time. It makes many pauses.

We wanted to see the workflow in our institute. We could do that to some extend.

Once setup correctly, very efficient, reliable and flexible.

A bit of a hassle to setup as it is not so intuitive. Some missing options, such as changing the date format (currently imposed by web browser locale settings).

We use KiSSFLOW as a part of our sale process.

its not bad for approval process , but not very good for another parts of documents

PDF is completely upside down, normally we have to do everything again on word to correct

just the approval stage

We can manage and update values dynamically. Nice software

There is nothing like to dislike this. But it can improve more to provide interface for users

I have used for business management tool.

The platform is pretty flexible in designing workflows

Does not have very good reporting options for my needs

We discontinued use of KiSSFLOW, but may consider it in the future if it is a good fit

Kiss flow offers a range of solution in one place, such as expenses or progression review.

Wasn't sure about how to start a new form to begin with.

How professional career is progressing, what could be improved on and what has been done well etc.

All the documentation is in one place, easier to manage

hard to see who it is who is approving, we still require some paper forms (ie credit card auth)

purchase requisitions

Group collaboration and cohesion of work space

Nothing disliked as of yet. I am new and will be using it more shortly

Document management and management of priorities.

Extremely easy to use, user-friendly interface

Usually very slow, most of the time you need to refresh the page quite a few times in order to edit/submit your form. Tablet version has no access to shared reports which is a major issue

Responsible for organizing workflow in 22 retail outlets around South Africa. Easy to use, friendly interface

janani from KF. She was so polite and nice. The concept is good but many tech hiccups Tools? NetSuite and our internal systems

The layout of most emails and reports Graphics would be nice too

It was used as warehouse procurement tool. Not all concepts were thought through before launch.. Probably pushed through too soon. Error on our behalf

Great System to discover the status of all work

Not very good at generating export documents

Great for connecting overseas offices in the workflow

Kissflow automates approval system with ease, no need for paper. It also sends you csv file when you extract and it makes it more easy to analyze with Microsoft Excel. For us analysts, it is great to have csv files ready for analysis. It cuts the time for you to copy-paste your user's answers to come up with a meaningful analysis. It makes it easier to monitor answers by our users with csv and to track their use of the app itself. Additionally, you can also create more apps with different uses for human resources, supply chain management, legal, operations management, etc. And you can connect them all to create a mother app that your company can use without developing skills needed or to hire a programmer to create an app for you. Of course, it is not perfect but for a renewable energy company, not using paper for processing is a major thing -- saving trees and the environment, also cutting down costs on admin tools such as printing, scanning and copying of paper just to make the process going. You can also look it up on your phone when you are away from the office. Convenience is the best thing I like in Kissflow.

Super slow and you have to reload the page when your app is not showing on the panel

For approval, we are now paperless using Kissflow

The ready to use templates., use google account to login.

Not supporting Arabic 100%, no option to use Hijra calendar, technical support takes long time to solves problems, limited reports, not allowing user to use sample JavaScript code or so.

Workflow our process.

It does the job re: task management and doesn't crash very often.

Up until now - there wasn't a board workflow. The tagging features bug out. I can't change my surnam without the system stopping me. No out of option feature.

Managing lots of discreet tasks for onboarding employees.

its web based system and connect with google suite.

bad support and a lot of limitation cross the app.

To help moving to a paperless environment.

The intuitiviness and the whole sistem of flow and postings in which allow user to have ownership over the tool

for each 3 times i posted a change, 1 had a bug that made all our flow break and more then 200 employes stopped working. If that happens you should have a closer support to allow us to solve stupid bugs in hours, not days or weeks how it is now

Workflow, Automation, CRM, Post-sale. For workflow it works well but the others three are not done properly by the tool

New version allows integrations and better email control.

Kissflow had great potential, however a lack of support and follow up was a huge struggle. When I could understand what support said, their solutions worked, but often involved screensharing sensitive data. We were forced against our will to be updated (at an additional charge) to a new version, when everything on the old one worked well. The processes involve a lot of back and forth clicking, and the UI does not support right click --> open in new tab. We've been actively searching for replacements due to the failure of Kissflow to meet our organization's needs

We use it for public building use requests, field trips, and other school related forms.

The mobile app saves time and energy. Always on, always works.

some parts of the process are not very fluid

Complimentary services are now correctly recorded and managed

The ease of set up and the data validation options. The GUI is pleasing and for the most part set up is quite intuitive.

The inability to skip sections based on a previous result (if those sections are required fields.) The live data set is accessible but cumbersome. There is no way to connect outside apps to harvest the data live, you would have to export it first, which means it wouldn't me constantly updated. I was unhappy as the pricing increased several times and then the number of flows were set up on a tiered pricing system.

I used Kissflow as it initially launched for my first workflow solution. It was a pretty good introduction to workflows for my users, and I set up request forms to walk the various key individuals through the processes of setting up new accounts and checking for completeness.

It's a simple Business process management tool.

We started using this over a year back and spent almost 6 months in adopting this across our platforms. We were facing some issues from the start but their customer support was constantly saying it's our side issue. Now when we have implemented this across our systems it's constantly creating issues. Thier platform/API gets down every few days.

We are creating business process flow across departments.