Kissflow Reviews: 4.3/5 — Solid Choice

The platform utilisation and the quickness of the tool

the deisine could be better and some extra features would be good too

We use it mostly for statistic reasons

I like that it is simple to use and I love to use it for reporting.

It can sometimes be a bit slow, takes time to move between fields for the reporting

Workload review, work allocation.

Simplicity and ease of use. Very easy to set up a workflow. Even for a novice user.

Would like for the workflow to be more flexible.

Automation at my workplace of manual journal entries and gl accoung reconciliations

The streamlined workflow has improved our systems. It is easy to use, customize and implement on a large scale. It is very customizable without being too complicated

I wish it would load a bit faster but as is, it is more than functional. I would like to be able to render reports more easily.

Purhcase ordering with department head approval systems have been improved significantly.

The workflows are straightforward to configure. With user-friendly drag and drop fields it means rapid configuration of apps.

The reporting could be better but I believe this is being to be improved in the next version.

Procurement cycle. Requisition through to pay with 3-way matching.

it is very quick to put in vendors and all your information to quickly get a requisition

I would like to see a way to auto fill your items

We have eliminated the waist of so much paper

Use friendly, interactive, fast in execution of tasks

Nothing so far i can point out. My experience and use has been to my total satisfaction

Employees leave management

I really like how easy that system is to use, moreover support is very kind and always solve all my problems fast. I really recommend Kissflow to implement in your company, to automate some process and increase your work time.

I dislike some features on mobile app that should have, like a search on mobile app. Sometimes I really spend to much time search by hand, some task. Hi Kissflow, let's put a search on APP!

First of all, we had to define all our flow to see what really are important for our process, after we do that, Kissflow helps us to improve that process by automatization lot of task. I really won a lot of time and organization by using Kissflow with BPM.

I'm not a programmer yet even I am able to create effective workflow solutions for our two campus school.

Nothing really comes to mind. It's a really effective tool.

We use Kissflow for routing purchase orders and field trip requests.

Design and iterate all of your processes

Needs more administrative controls and reporting

Interpersonal processes

We've been looking for a suitable software for very long time and finally found one that works!

When you get an email with an approval request it doesn't say the details of the item which I'd prefer. But it's an easy fix...

No more questions like "who approved this?"

I like how easy it is to send files to our compliance department.

There isn't much that I dislike, it is very user friendly.

I like the benefit of having all of the file submissions in one place.

simplicity and flexibility and ease of use

how to add our inputs directly to masters

cooperation between two firms

The ease of submitting forms and the lack of paperwork.

Only the fact that it is new and having to get use to using this software.

No lost paperwork, better flow

The tool is very handy and user friendly. The best part about KissFlowis is that it works on any platform with the same functionalities as well as gives the same experience.

Not as of now. All things are easy to understand.

Daily activities and reports. Easy for getting approvals for any process related work. Has reduced the time consuming and complex mail chain system.

I like the simplicity behind it, how everything is organized and easy to understand.

I do not like that it signs me out due to inactivity or has the occasional crash.

I am solving the problem behind products being posted on walmart.com. The benefits are how what I put on kissflow runs seamlessly onto the website.

I like that I can check the status of a request and view comments entered by each person who has to approve. The process allows for making sure that items aren't missed and are easily tracked.

The search feature doesn't always find what I am looking for.

KISSFLOW allows our company to track travel expenses for each department. It also helps track mileage.

The ability to cross manage other peoples work flow without disturbing content creation. Different folders of in progress/processed makes the flow more effective.

There isn't much a dislike with this product. It would be nice to have a 5 minute tutorial video for use. Jumping in to a new software is always frustrating, but streamlining that process would be helpful for on boarding.

I am solving the chain of communication problems that come from working with multiple people on content. Kissflow allows our team to edit and monitor without disturbance.

The ease of use is probably the best feature.

Mobile App could use Admin features for those of us on the go.

We are using Kissflow for the majority of our old paper forms and processes.

Details can be found easily at the time of approval

Nothing as such which i dislike for kiss flow

Invoice approval. getting all details at single platform.

faster approval systems and precise TAT tracking within the stages of the workflow

nothing major seen till now.................

Payment workflow

Kissflow is an extremely easy and intuitive to use tool, which makes managing various workflows very easy in a large organisation and makes it very scalable.

The app needs to be improved significantly, atleast in IOS

1. Employee onboarding - Kissflow helps centralise all documents in one place 2. Vendor payment - seemless workflows from manager approval to finance team for disbursement

Kissflow is extremely capable software and the technical support has been extremely helpful whenever I have a question.

I have no dislikes so far, but I am required to enter at least 40 characters.

We had a rather convoluted process to submit an event approval request and as a result, no one used it and so the process was not being followed. We haven't been using KiSSFLOW long, but we have already had several requests come through and users have commented on how easy it is to use!

Simplicity and how easy it is to implement it. I am able to develop an app without technical background and support of web developer. Flexibility but at the same time very complex.

The only limitation so far was lack of some user management features.

My organisation is starting with Kissflow and so far we implemented it as to support professional development request system. But for sure we will use it also for other purposes.

Cost effective, easy to use, powerful experience.

I highly recommend Kissflow to any business or process owner

flexible product and Apps that support a wide range of uses, reduces transactional time, cycle times, helping to build effective and efficient process for your business.

I really like the simplicity of this system. I am able to get a workflow up and running after signing up in minutes without much learning curve. However, I can also make it more powerful by including formulas to the forms or workflows. The system aside, I thoroughly enjoyed the fantastic and also immediate response from the "Technical Product" team who managed my account, especially Abdul. He helped me out a lot when I was starting out with the system and worked hard to help me push a much needed feature that I requested. I'm a happy customer! :)

Though the formulas are powerful and somewhat similar to DAX, it would help if there are more hints within the system to help you navigate whether or not the formula is correct. Sometimes I had to write multiple times to get the right formula that the system accepts, but there is always an amazing tech team from KiSSFlow to assist me. Separately, though I don't particularly dislike it, I do hope the reports can view all Apps as opposed to individually. Minor issue for now.

I began looking for a workflow management system to solve, well, workflow problems. It helps me identify where a workflow breaks down and who may be responsible for it. I also want to rid of the paperwork that "walks off" on its own. This system streamlines the flow and make it more efficient to complete a task. It has been unbelievable what this system has benefited my company only after 2 weeks of implementation. There are no longer people pointing fingers as to who's accountable for the missing paperwork or a process being late. As long as someone initiates a task, I am able to track it through its completion.

Product is still evolving but the support is the best I have ever experienced. Small suggestions are acted on immediately. For large suggestions, users have access to the development 'wish list' where suggestions are 'liked' and move up in the development order. great system.

Selfhelp through FAQ relates to the older version. These should be pulled from the web as they are confusing new users. Need to develop some new self help quickly and keep it up to date. (do it as part of each new development)

Travel Approval. Just rolling it out now but users appreciate the drop down fields and how fast it is to complete compared with the old Excel based forms, which are slow to complete and then have to be emailed around for approval, then filed.

KissFlow makes the automation of processes simple. Processes which historically have taken many people many hours to complete are now quick, accountable and viewable by all actors within the process. Staff are now more likely to accurately complete processes as they are so easy to interact with.

The interface is static. It would be nice to have some say in how fields are laid out on the screen.

We are currently looking at student behaviour and the escalation to different members of staff depending on the severity. By running this process in KissFlow, we are able to see trends and offer help to the students at a much earlier stage than we have ever done before, giving us a much better chance of getting the student to change their ways before it is too late. If we can keep students and enforce the need for good behaviour, we gain financially which is a major bonus in the troubled times that education is currently facing.

Two things I love about KiSSFLOW are the simplicity and customer service! It is so easy to use, the learning curve is short and anyone can use this. The customer service is none like I have ever experienced with a software. Anytime of the day the response is immediate or within 10 minutes. Any problems I had have been resolved within a day!

There is nothing that I dislike about KiSSFLOW. I am not savvy on creating "conditions" in workflows, it is more powerful than we are currently using it for. I have not found great documentation on putting in conditions but that could very likely be my lack of tech ability (I am in HR :)

This product is a solution to our communication between our Managers, HR, Payroll and Business departments when any changes are made with employees in regards to new hires, change of status and separations. It has been a very valuable tool.

The ease of creating your own forms and communication with your account managers. The customer experience is the most important part of what I need to accomplish with KiSSFLOW. Abdul has far exceeded my expectations with how to use the product as well as getting quick fixes and answers. The people that help assist knows the product inside out, so it is very comforting to know that you are speaking with knowledgeable folks that can actually help resolve an issue. They also have a dedicated site where customers can submit feedback or enhancements (wishlist), which I thought was a great idea to solicit what the customer needs and try to prioritize their releases. Great job! Highly recommended!

None at this moment. Whatever concerns I had was addressed.

Raising an Operations team, we are using KiSSFLOW to manage the inflow of request tickets. KiSSFLOW allows us to build SLA rules, business workflows and much more to accomplish what we need.