Kit background blur-sm
Kit Email Marketing Software logo
Kit
4.4

( 193 )

(Formerly ConvertKit)
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Kit Reviews: 4.4/5 — Solid Choice

Kit Overview
What is Kit?

Kit's (formerly ConvertKit) popularity among bloggers and content creators is credited to the platform’s ability to remove the complications behind email marketing. The software provides a seamless experience that ensures they can focus on creating content that their audience will appreciate. Kit’s interface is simple and comes equipped with simple design forms and landing pages that truly convert.

Company ConvertKit LLC
Year founded 2013
Company size 51-200 employees
Headquarters Boise, Idaho, United States
Social Media
Kit Categories on Findstack
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Kit Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Kit Pros and Cons
Pros
  • Reliable deliverability
  • Interface is simple and easy to use
  • Broadcast email functionality is seamless and convenien
  • A choice of 50+ templates and quality themes
  • Handy additional elements like a countdown timer and past edition feed
Cons
  • Lacks integration with ecommerce platforms
  • Not ideal for multiple clients
  • Solely specializing in email means that you’ll need heavier integration all round
  • Clunky builder
  • Lacks spam testing
Kit Features
A/B Testing
A/B testing / Experiments
Analytics/Reporting
API Access
Automated Responses
Bounce Management
Branding removal (white-label)
Campaign Scheduling
Contact List Import/Export
Custom domain for landing pages/forms
Custom Fields
Customizable Templates
Kit Media
Kit video thumbnail
Kit 0
Kit 1
Kit 2
Kit 3
Kit 4
Kit 5
Kit 6
Kit Screenshots
Kit screenshot 1
Kit screenshot 2
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Kit Expert Review

Kit, the platform formerly called ConvertKit, has the most generous free plan in email marketing: 10,000 subscribers, unlimited broadcasts, landing pages, and the ability to sell digital products, for nothing. In a year when MailerLite cut its free tier to 250 subscribers, that is a striking position. The trade-offs are a rebrand that has confused its own audience and paid pricing that is expensive relative to general-purpose email tools.

  • What it is: An email marketing platform built specifically for creators, with newsletters, automations, landing pages, and digital product sales.
  • Best for: Newsletter writers, course creators, and solo founders building an audience and selling to it directly.
  • Pricing: Free to 10,000 subscribers. Creator $33 and Pro $66 per month at 1,000 subscribers, cheaper billed yearly. Verified on Kit’s pricing page in July 2026.
  • The honest catch: The free plan allows only one basic automation, and automation is the reason most people eventually pay. Expect to reach that wall well before the subscriber ceiling.

What Is Kit?

Bar chart of Kit pricing at 1,000 subscribers: the free Newsletter plan at $0 covering up to 10,000 subscribers, Creator at $33 per month, and Pro at $66 per month.

Kit launched in 2013 as ConvertKit, built by Nathan Barry for bloggers and course creators who found Mailchimp’s list-based model awkward. Its subscriber-centric approach, where one person can hold many tags rather than living on multiple lists, suited creators better and became the platform’s identity.

In October 2024 the company rebranded from ConvertKit to Kit and simultaneously expanded the free plan to 10,000 subscribers. Both changes were consequential. The free tier is now among the most generous in the category, and the name change created lasting search friction, since a decade of reviews, tutorials, and recommendations still say ConvertKit. If you are researching this product you will encounter both names constantly, and they are the same thing.

The independent rating is solid: 4.6 out of 5 on Capterra across 239 reviews, with an average near 4.5 across Capterra, G2, and GetApp. Reviewers consistently praise the interface and automation builder.

How Kit Works

  • Subscriber-centric data model. One subscriber record with tags and segments rather than duplicated list entries. This is the original differentiator and still the cleanest way to model an audience that engages with several things.
  • Visual Automations. A visual builder for sequences and branching logic. The free plan includes one basic automation; paid plans make them unlimited.
  • Landing pages and forms. Unlimited on every plan including free, which is unusual and genuinely useful for list building.
  • Commerce. Sell digital products and paid subscriptions natively, on the free plan too. For creators this removes the need for a separate checkout tool.
  • Kit MCP. Model Context Protocol support on paid plans, allowing AI assistants to interact with your Kit account. Very new, and a signal of where creator tooling is heading.
  • Deliverability tooling. Subscriber Signals, engagement analytics, and deliverability reporting on Pro.

Kit Pricing

Pricing scales with subscriber count, and the free tier is the headline. Figures verified in USD on Kit’s pricing page in July 2026, at 1,000 subscribers.

Kit’s pricing page at 1,000 subscribers: a free Newsletter plan at $0, Creator at $33/month ($390 billed yearly), and Pro at $66/month ($790 billed yearly), each with a subscriber slider.

Plan At 1,000 subscribers Key features
Newsletter (Free) $0 Up to 10,000 subscribers, 1 basic Visual Automation, unlimited landing pages and forms, unlimited broadcasts, tagging and segmentation, sell digital products and subscriptions
Creator $33/mo, or $390/year Unlimited Visual Automations, unlimited email sequences, Kit MCP, A/B test subject lines, subscriber polls
Pro $66/mo, or $790/year Subscriber Signals, engagement analytics, unlimited users, insights dashboard, deliverability reporting

What matters when choosing:

  • The free plan is genuinely exceptional, with one deliberate limit. 10,000 subscribers, unlimited sending, unlimited landing pages, and native product sales, all free. But you get one basic automation, and automated sequences are precisely why most creators upgrade. That is a well-designed trade rather than a trick, and it tells you where the wall is.
  • Paid pricing is subscriber-scaled. $33 and $66 apply at 1,000 subscribers. Move the slider to your real list size before comparing against anything.
  • Annual billing saves $78 to $158 per year. Roughly 20%, paid upfront.
  • Kit is expensive against general-purpose tools. At 1,000 subscribers, MailerLite’s comparable tier is around $10.80 and Kit’s is $33. You are paying for creator-specific commerce and the subscriber model, and whether that is worth triple depends on whether you sell to your list.
  • Migration is free. Kit will move you from a competitor at no charge, which lowers the cost of switching.

A 14-day free trial covers the paid plans, though with a free tier this generous most people should simply start there.

Who Should Use Kit

  • Newsletter writers and creators. The intended audience and the clearest fit. Tagging, sequences, and native product sales match how creators actually work.
  • Anyone selling digital products to a list. Commerce is built in, including on the free plan, which removes a separate tool and its fees.
  • Lists under 10,000 with simple automation needs. The free plan is close to unbeatable here, and it is a legitimate long-term home rather than a trial.
  • People leaving Mailchimp. The subscriber model is cleaner, migration is free, and it is the most common switch in this category.

It fits less well for ecommerce stores, where Omnisend’s abandoned cart and product-feed tooling is purpose-built, for teams wanting sophisticated behavioural automation, where ActiveCampaign is deeper, and for cost-sensitive general business email, where MailerLite delivers comparable sending at a third of the price.

Honest Pros and Cons

Strengths

  • The most generous free plan in the category. 10,000 subscribers with unlimited sending, pages, and product sales. Notably counter-cyclical in a year when competitors cut their free tiers.
  • A genuinely better data model for creators. Tags and segments rather than duplicated lists, which avoids paying twice for the same person.
  • Native commerce. Digital products and paid subscriptions without a separate checkout, available even on free.
  • Clean, well-liked interface. 4.6 on Capterra with the interface and automation builder most often praised.
  • Free migration. Removes the main friction in switching.
  • Kit MCP. Early support for AI assistant access to your account, which few competitors offer yet.

Limitations

  • One automation on the free plan. The deliberate constraint, and the reason most people upgrade. Know it before you build a workflow around the free tier.
  • Expensive against general-purpose alternatives. Roughly triple MailerLite at comparable subscriber counts.
  • The rebrand causes confusion. A decade of content still says ConvertKit, which makes research harder and, as reviewers note, creates some trust friction.
  • Weak for ecommerce. No meaningful product-feed or abandoned-cart tooling compared with commerce-focused platforms.
  • Automation depth is mid-tier. Fine for creator sequences, well behind ActiveCampaign for complex behavioural logic.
  • A modest review base. 239 Capterra reviews is a fraction of what the largest platforms carry.

Kit Alternatives and How It Compares

  • MailerLite is considerably cheaper with a better visual editor, and its free plan was cut to 250 subscribers in June 2026, which makes Kit’s look remarkable by comparison.
  • Omnisend is the ecommerce pick, with commerce automation Kit does not attempt.
  • ActiveCampaign is substantially stronger on automation logic and more expensive.
  • GetResponse covers a broader marketing surface including webinars and funnels.
  • Beehiiv and Substack compete directly for newsletter writers, with Substack taking a revenue share and beehiiv focused on growth and monetization tooling.

For a broader survey see our guide to the best email marketing software.

The Verdict

Kit is the strongest free offer in email marketing right now, and that is not a small claim. Ten thousand subscribers, unlimited sending, unlimited landing pages, and the ability to sell digital products, at no cost, is a serious product rather than a demo. For a creator building an audience, starting anywhere else in 2026 requires a specific reason.

Understand the shape of the limit, though. One basic automation is the constraint, and automated sequences are the thing creators reach for once a list starts working. That is where the upgrade decision arrives, usually well before ten thousand subscribers, and Creator at $33 per 1,000 subscribers is not cheap next to general-purpose tools at a third the price. What you are buying is the creator-specific combination: the subscriber model, native commerce, and sequences designed around how creators sell.

If you sell to your list, that combination justifies the premium comfortably. If you send a newsletter and monetize elsewhere, MailerLite will do the sending for much less. And whichever way you go, remember that Kit and ConvertKit are the same product, because most of the research you find will still use the old name.

FAQ

Is Kit the same as ConvertKit?

Yes. ConvertKit rebranded to Kit in October 2024. It is the same company and product, and most existing reviews, tutorials, and course recommendations still use the ConvertKit name. The rebrand coincided with the free plan expanding to 10,000 subscribers.

Is Kit’s free plan really free for 10,000 subscribers?

Yes, with one significant limit. The free Newsletter plan supports up to 10,000 subscribers with unlimited email broadcasts, unlimited landing pages and forms, audience tagging and segmentation, and the ability to sell digital products and subscriptions. What it restricts is automation: you get one basic Visual Automation. Since automated sequences are why most creators upgrade, that is where the free tier ends in practice.

How much does Kit cost in 2026?

At 1,000 subscribers, Creator is $33 per month or $390 billed yearly, and Pro is $66 per month or $790 billed yearly. Pricing scales with subscriber count, so set the slider to your real list size before comparing. Annual billing saves roughly $78 to $158 per year, and migration from another platform is free.

Is Kit worth it compared to MailerLite?

It depends on whether you sell to your list. Kit costs around three times more at comparable subscriber counts, and in exchange offers native digital product and subscription selling, a subscriber-centric data model, and creator-focused sequences. If you monetize your audience directly, that pays for itself. If you only send newsletters, MailerLite is markedly better value.

What is Kit best for?

Creators, newsletter writers, and course sellers who want to grow an audience and sell to it from one platform, without running a separate checkout. Its free plan makes it the natural starting point for anyone under 10,000 subscribers with straightforward automation needs.

Last reviewed: · Our methodology
Founder & Software Review Editor
Axel Grubba is the founder of Findstack, a B2B software comparison platform, with his background spanning management consulting and venture capital where he invested in software. Recently, Axel has developed a passion for coding and enjoys traveling when he is not building and improving Findstack.
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Last updated: October 30, 2026
Kit Email Marketing Software logo
193 Kit Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Aug 30, 2020
 Source
Overall Rating:
4.0
TH
Taylor H.
Founder
Share
"Convertkit saves time and data administration."
What do you like best about Kit?

This platform allows us to maintain a fluidity of work through email marketing. You get great performance and satisfactory productivity, you can use its automation to save time, in addition to creating a customer funnel, it is easy to use, powerful and functional, the cost is more affordable compared to other software, also the system is dockable with employees so it is easier to adapt to their tools very complete and I like it.

What do you dislike about Kit?

We have obtained good results with this platform and we have not had problems, although if it presents some errors and its learning curve may be a bit high, the rest it seems to me a good choice at a low cost. The system must be more fluid for the automation and services of the tools.

What problems is Kit solving and how is that benefiting you?

We used this platform as it is more robust and solid, at first we used mailchimp but our list grew quickly and did not meet our needs. We carry out an automated segmentation to our list, we can send an email to our potential clients, each subscriber is tagged in a link function that when clicked, a purchase they made, forms and much more. In general, it is complete, it fully supplies the needs.

Enterprise (> 1000 emp.)
Jul 25, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Convertkit for your Email Marketing Campaigns"
What do you like best about Kit?

The Double Opt-In amazing feature which helps create a better and relevant email list is supported by Convertkit in a unique manner that will not impact your conversion rate. Sending emails again to prospects who haven't opened your email at first. Way easy to use than Mailchimp and has clear segmentations.

What do you dislike about Kit?

If you are an agency then it can get a bit expensive for managing multiple clients. It is much costlier than competitors in the industry. Since it's still a developing product, many electronic commerce products are yet not supported for integration.

What problems is Kit solving and how is that benefiting you?

I have extensively used Convertkit for email campaign automation. The best feature being Sequences which will send emails sequentially by which we are able to send emails as per our convenience and time. We have also been able to create landing pages from the tool itself.

Mid Market (51-1000 emp.)
Sep 14, 2019
 Source
Overall Rating:
4.0
JL
Jennifer L.
Website And Funnel Designer
Share
"Great open rates"
What do you like best about Kit?

I like how when I was sending emails out with convertkit, I got a 23% open rate. That may sound low, but I read the average is about 10% now! I have been using it for almost 2 weeks now and have found it to be a good solution for email marketing.

What do you dislike about Kit?

They don't allow you to import a large list, which sucks because it stopped us from testing convertkit with most of our customers. However, with the small sample we were allowed to import, it performed well.

What problems is Kit solving and how is that benefiting you?

I'm able to send emails automated instead of writing individual emails which allows marketing at scale.

Small Business (50 or fewer emp.)
Mar 02, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great for tagging and automations!"
What do you like best about Kit?

This service is great for setting up tagging and automations, especially when just starting out. It has made it very easy to use.

What do you dislike about Kit?

Landing pages are very basic and not really structured for converting well. Some of the analytics are a little unclear.

What problems is Kit solving and how is that benefiting you?

I am able to contact my list regularly, keep segments separated, organize webinar sequences and follow ups easily, etc.

Small Business (50 or fewer emp.)
Feb 27, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Easy newsletter formatting tool!"
What do you like best about Kit?

Convertkit allows me to draft, format and schedule e-newsletter mailings. I can add images, links, alternative text, etc. I appreciate that I can A/B test email subject lines, and view detailed open rate statistics once a campaign has been completed!

What do you dislike about Kit?

The learning curve is a little steep. I wish it were more intuitive at the beginning, but after a few times, you get the hang of it!

What problems is Kit solving and how is that benefiting you?

Drafting, formatting, and scheduling e-newsletter mailings.

Small Business (50 or fewer emp.)
Jan 18, 2019
 Source
Overall Rating:
4.0
AE
Angie E.
Mrs.
Share
"Overall great Autoresponder"
What do you like best about Kit?

My favorite part of using Convertkit is the tagging system. Convertkit is an overall reliable and affordable autoresponder. I do not consider myself a technically inclined person, but it found my way around this application fairly quickly.

What do you dislike about Kit?

I have had a handful of “glitchy” incidences (i.e.: broadcast did not send immediately, link not working properly in email, etc.) that we’re frustrating. Customer support has always been speedy and helpful though.

What problems is Kit solving and how is that benefiting you?

Convertkit is my primary autoresponder for my info. product based business. It integrates well with WordPress, and I use it often to create and deliver lead magnets, among other things. It’s an affordable way for me to keep in touch with my growing subscriber list, and it helps me to organize subscribers based on purchases through the tagging system.

Small Business (50 or fewer emp.)
Jan 04, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great Marketing Tool"
What do you like best about Kit?

I've only used ConvertKit for about a year and have had a good experience with it. I switched to ConvertKit from MailChimp after hearing so many rave reviews from other business owners. It's email automation features are second to none I've encountered. You can also integrate it with many third parties

What do you dislike about Kit?

It doesn't have nearly as many features as Mailchimp. It's also expensive compared to other systems. It doesn't have a landing page builder.

What problems is Kit solving and how is that benefiting you?

Email automation and taking control of my email marketing strategy

Small Business (50 or fewer emp.)
Oct 08, 2018
 Source
Overall Rating:
4.0
TB
Tanner B.
Account Manager And Strategist (Marketing)
Share
"Great for email and automation"
What do you like best about Kit?

I love the ability to embed automations on client websites. It is nice to create an opt-in callout box on the site and Convertkit automatically follows up with an email chain.

What do you dislike about Kit?

I often find formatting does not carry over when I duplicate emails. The text often reverts to be smaller or takes on a different style.

What problems is Kit solving and how is that benefiting you?

As I mentioned before, we are using Convertkit to embed email automation chains on websites. My team and I have realized this is beneficial for gathering new email addresses and following up.

Small Business (50 or fewer emp.)
Sep 04, 2018
 Source
Overall Rating:
4.0
Parth P. avatar
Parth P.
Tutor
Share
"Easy to use and innovative"
What do you like best about Kit?

The broadcast and tag combination makes it easy to manage subscribers. I also enjoy the ability to tag and group subscribers into distinct groups, whether that's organizing by subscriber date or by email or by name, etc. This organization lets me email out to smaller sample groups instead of emailing the whole subscriber base and risking many unsubscriptions.

What do you dislike about Kit?

Too many features gets confusing, there are many layers to the software (which isn't bad, it just makes it moderately hard to figure the whole software).

What problems is Kit solving and how is that benefiting you?

Outreach, subscriber organization, and emailing lists. We're able to tag subscribers easily and efficiently

Small Business (50 or fewer emp.)
Aug 15, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Very easy to learn and implement campains."
What do you like best about Kit?

Responsiveness of CS if there are any issues when building broadcasts, forms or land pages.

What do you dislike about Kit?

Limited design for broadcasts and forms.

What problems is Kit solving and how is that benefiting you?

Conversion rates for emails to determine IRR on email marketing campaigns.

Small Business (50 or fewer emp.)
Jan 03, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Convertkit is my go to recommendation"
What do you like best about Kit?

Convert kit makes it easy to set up newsletters, email autoresponders (visually) and the A/B testing is so easy to understand to someone who has a huge phobia of tech (like me.) When I was too lazy to set up a website, Convertkit was a lifesaver because they allow you to create landing pages and I was able to start collecting emails before I ever laid a finger on my website. I tried two other email systems before convertkit and the deliverability is waaaaay better. My email open rate went up but my emails didn't change. It's one of the reasons I am definitely sticking with convertkit. Last, the support with convertkit is amazing!!! They are fast and super polite. There are very few companies whose support I am impressed with but they are definitely one of them. I had a billing error happen around June and they fixed it in less than 30 minutes.

What do you dislike about Kit?

Convertkit is missing some crucial things. The template selection is scarce, so I create my own which takes way longer. Seriously, I live for templates and they need an upgrade. I would love if you could set up your own domain like you can in someother programs. especially since you can create landing pages. I really wish the analytics were more detailed. Convertkit literally gives you the basics and thats it. At the very least they need to make it so you can integrate google analytics. I also don't like that I am so limited in the editor. Maybe that's what keeps the deliver rate sky high but I can't even use my brand fonts.

What problems is Kit solving and how is that benefiting you?

I am solving the problem of being able to send emails that actually make it to my email list. AND having a pretty self explanitory interface so that everything is easy to figure out on my own or look up.

Small Business (50 or fewer emp.)
Dec 28, 2017
 Source
Overall Rating:
4.0
KS
Keisha S.
Founder & Ceo
Share
"Easy to use but lots of emails don't make it to the inbox"
What do you like best about Kit?

Tags! The ability to add tags to users, to create autosequences, and ability to easily embed forms and ability to segment emails.

What do you dislike about Kit?

Lots of emails don't make it to the user's inbox and that was one of the top claims that Convertkit used to have -- deliverability.

What problems is Kit solving and how is that benefiting you?

Email marketing. Being able to communicate with our community.

Small Business (50 or fewer emp.)
Dec 26, 2017
 Source
Overall Rating:
4.0
RK
Rachel K.
Business Process Analyst
Share
"A ConvertKit Fan"
What do you like best about Kit?

I love that I can sendan email to a small list of subscribers who are interested in a certain type of information. This prevents me from sending the email to people who are not interested thus avoiding spam complaints or unsubscribing.

What do you dislike about Kit?

I don't like that there is no drag and drop functionality, because it makes it somewhat difficult for a person without technical skills to adapt to the system.

What problems is Kit solving and how is that benefiting you?

I can get up top of my email marketing needs with Convertkit thanks to their very useful analytics. The statistics provided by them has helped me make excellent business decisions. I can see at a glance if we are experience a dip in our email list, and make changes to increase my list. I can determine where my new subscribers are coming from and they use targeted list-building. Converkit allows me to see the conversion rate (or how many visitors became subscribers for each list-building optin offer I create.

Small Business (50 or fewer emp.)
Dec 20, 2017
 Source
Overall Rating:
4.0
JT
Jonathan T.
Co Founder
Share
"Subscriber-Centric Email with Tags - New, but Good"
What do you like best about Kit?

What I love most is that a subscriber can be given different tags based on links they've clicked, forms they've filled out, etc. And then those tags are available for segmentation. They just unveiled a new visual automation tool. It's pretty powerful and it really helps visualize the paths customers are taking through our email sequences.

What do you dislike about Kit?

I dislike that some simple things are missing from their offerings. For example, it's impossible to add a few radio buttons to an email signup form and have those trigger some tags. If you're coming from MailChimp, you may notice a few things that seemed super easy on MailChimp that are just missing on ConvertKit. But other than that, it really is a pretty decent platform.

What problems is Kit solving and how is that benefiting you?

We're sending our email marketing through ConvertKit. We've seen it help us organize our subscriber list, gain new subscribers, and communicate with them (mostly) easily and quickly.

Small Business (50 or fewer emp.)
Dec 15, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Very efficient"
What do you like best about Kit?

Easy to use. Has everything you need. Tag subscribers.

What do you dislike about Kit?

Cannot format email with beautiful template like mailchimp.

What problems is Kit solving and how is that benefiting you?

Email sequences.

Small Business (50 or fewer emp.)
Jul 25, 2017
 Source
Overall Rating:
4.0
AB
Allison B.
Content Marketing Consultant
Share
"Great low-cost email marking solution"
What do you like best about Kit?

ConvertKit allows you to set up simple automations in order to manage your email lists. While this isn't the most robust system in the world, it is perfect for companies just getting started with email marketing who do not yet need all the bells and whistles that come with solutions such as Ontraport and Infusionsoft. I also love how you can create simple landing pages.

What do you dislike about Kit?

Their form builder is very bare-bones. I prefer Aweber in this respect, since you can design forms directly in their dashboard. With ConvertKit, you can only build simple forms, and need to do any design work on your website. They also do not have email templates.

What problems is Kit solving and how is that benefiting you?

ConvertKit definitely saves money if you need simple email marketing software. It is less expensive than the more robust solutions, which have more options than most people need, but you can still do simple automations.

Small Business (50 or fewer emp.)
Apr 11, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Intuitive App and very helpful for Solopreneurs"
What do you like best about Kit?

I love the ability to be able to tag what people are interested in so that I can send follow-up emails. It also immediately pulls things from my blog and creates drafts. I also like that there is only one list to have to content with.

What do you dislike about Kit?

The emails that you send out aren't as pretty as they are with some other sites. It's definitely function over form. Wish there were more landing page designs.

What problems is Kit solving and how is that benefiting you?

This is allowing me to interact with my email list, and also create landing pages. It can also integrate with my website effortlessly through a plugin, so that's great too.

Small Business (50 or fewer emp.)
Oct 25, 2016
 Source
Overall Rating:
4.0
Bart M. avatar
Bart M.
Founder & Managing Director
Share
"Automated flows have never been easier"
What do you like best about Kit?

Convertkit is rather basic in what it offers. Nothing too fancy, nothing too complicated. But that is why we implemented their solution very fast. We switched from Mailchimp for our mail automation needs and we were up and running in no time.

What do you dislike about Kit?

It is a rather small and startup-alike team. It means occasional downtimes and improvements on roadmaps that change from time to time.

What problems is Kit solving and how is that benefiting you?

On a regular basis we create a new website for one of our products and start sending automated mails to those interested. Creating an easy flow with the simple solution that Convertkit offers, we were able to convert many leads to engaging with us. It does not require you to work too hard to make it work... And that's a big plus.

Small Business (50 or fewer emp.)
Nov 19, 2023
 Source
Overall Rating:
3.5
Caryn L. avatar
Caryn L.
English Communication Coach For Legal Professionals
Share
"Can be a challenge"
What do you like best about Kit?

I switched to Convert kit from another provider because it appeared easier to use. It has a nice clean well laid-out interface and lots of tutorials. They have good customer support.

What do you dislike about Kit?

The free plan is available for up to 1000 subscribers, however, there's not a lot you can do with it so if you want to send out automated emails etc you need to upgrade. The next package up is the creator package @$15 per month.

What problems is Kit solving and how is that benefiting you?

Convert kit allowed me to create landing pages and build an email list.

Small Business (50 or fewer emp.)
Jul 01, 2022
 Source
Overall Rating:
3.5
JM
Jeremy M.
Entrepreneur
Share
"Convertkit, very good for email lists and tagging, but the page builder isn’t so great."
What do you like best about Kit?

I really enjoy how easy it is to create automations and sequences for my e-mail list. I found it to be very easy to get set up quickly and have everything on auto pilot!

What do you dislike about Kit?

The landing page builder is really not very good. I find it difficult to create a sales page and landing page using Convertkit. I've had an acceptable landing page, but once I began using Leadpages, I realized how inferior Convertkit is, in that aspect

What problems is Kit solving and how is that benefiting you?

Convertkit is a decent all in one platform and it's email deliverability is very good! I just dislike that it's difficult to edit the landing pages. Also, trying to create a sales page seems impossible. There's also no help in trying to figure out that problem. That is why I have switched to leadpages for page building

Small Business (50 or fewer emp.)
Mar 22, 2022
 Source
Overall Rating:
3.5
TA
Tony A.
Online Coach
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"Good Enough"
What do you like best about Kit?

I like the formatting tools. It's pretty easy to use for basic functions.

What do you dislike about Kit?

The UI needs improvement. It can be buggy at times.

What problems is Kit solving and how is that benefiting you?

I use it as my primary mailer for my email list. It does its job.

Small Business (50 or fewer emp.)
Feb 03, 2022
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
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"Put your e-newsletter on auto-pilot"
What do you like best about Kit?

I can automate my newsletter, which allows me to "set it and forget it". I can also create landing pages, forms, and process payments all in one place.

What do you dislike about Kit?

Customer service is not ideal. You can only contact customer service through a chat window (vs. phone) and in my experience, there is always a delay in response, each step of the way as you exchange comments/questions back and forth. I also had an experience where a customer service rep directed me to do something, which created an irreversible issue for my newsletter automation. I'm sure she had good intentions, but didn't have the necessary knowledge to guide me appropriately.

What problems is Kit solving and how is that benefiting you?

creating landing pages and forms to use on my website and accepting payments

Small Business (50 or fewer emp.)
Oct 18, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Great Automations and Categorization Options"
What do you like best about Kit?

Convertkit does a great job of allowing you to segment your audience, creating appropriate automations and workflows.

What do you dislike about Kit?

It's not quite as well known as other platforms, but I think it can be in the future.

What problems is Kit solving and how is that benefiting you?

Emailing my lists with the ability of automations and segmentation

Small Business (50 or fewer emp.)
May 20, 2021
 Source
Overall Rating:
3.5
Alaia W. avatar
Alaia W.
Business Organization & Process Consultant
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"User-friendly and easy to start for the not-so-tech-savvy"
What do you like best about Kit?

For someone without a lot of technical knowhow, you can simple, clean, great looking emails. Even someone like me, who is tech-savvy and has used almost every major email marketing provider, the CK setup time is great.

What do you dislike about Kit?

Sometimes it would be nice to have the option to create something more "showstopping" for special occasions. The landing page templates also aren't that great - but they'll do and they're great for those without skill or who are short on time. The cost. Now they have a free plan. I feel like they could have had one for years. Eventually, when I purged my list and was starting over, it didn't make sense to pay them $50/mo to manage a handful of names.

What problems is Kit solving and how is that benefiting you?

I switched them from MailChimp years ago when I wanted easier and faster ways to segment my audience without creating multiple lists (thereby counting contacts more than once). This was before MailChimp had a tagging feature. They also had landing pages before MC did (if memory serves me correctly), so it was nice to be able to quickly create a page and tie it to my mailing list.

Enterprise (> 1000 emp.)
Oct 04, 2020
 Source
Overall Rating:
3.5
EK
Eileen K.
Founder
Share
"It has helped me improve traffic to my blog through email marketing campaigns"
What do you like best about Kit?

It has helped me improve traffic to my blog through email marketing campaigns, which I can create in just a few steps and in that way increase the reach of my content, another thing that I really like is the fact that it is quite accessible in money matters, with other applications it happened to me a lot that if I had repeat people in the list of recipients they charged me a penalty for the duplicate, however Convertkit does not do this, which is a great relief for my finances. Besides leaving tasks scheduled to run automatically without the need for me to be aware of them at all times, the interface is also quite easy to use, which is why for me it is a fairly powerful tool

What do you dislike about Kit?

I feel that it needs to exploit its potential a little more, since currently it seems to me that it is a very good option compared to the other systems that circulate, but nevertheless I believe that they have remained stagnant and have not sought to improve their functions to continue up front compared to the others.

What problems is Kit solving and how is that benefiting you?

It has been very useful to me to design my email marketing campaigns as a mechanism to help a massive dissemination of the content published on my social networks and informative blog, since in this way I manage to increase the number of visits to my profile and in that way to be more recognized in the digital world.

Small Business (50 or fewer emp.)
Jan 07, 2020
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Not the most intuitive or full featured, but works"
What do you like best about Kit?

ConvertKit is barebones. It's simple. It's not made for people doing complicated list stuff.

What do you dislike about Kit?

It's simple. It's not made for people doing complicated list stuff.

What problems is Kit solving and how is that benefiting you?

Emailing and organizing my contacts

Small Business (50 or fewer emp.)
May 01, 2019
 Source
Overall Rating:
3.5
MC
Megan C.
Founder, Editorial Director
Share
"streamlined interface (once you get used to the jargon)"
What do you like best about Kit?

Convertkit is best for those who want to write streamlined, text-only emails to their users. While it offers plenty of formats for things like landing pages and in-post CTA's, the emails themselves are very simple. No designs, no templates. Just text like you're emailing a friend.

What do you dislike about Kit?

The move over to Convertkit can be a bit clunky if you have several lead magnet journeys, but the team is very accessible and responsive over Basecamp, so as long as you're in contact about the transition process, you'll be fine.

What problems is Kit solving and how is that benefiting you?

We moved over to Convertkit from Mailchimp because despite Mailchimp priding itself on ease of use, we found it ultimately too complicated to customize as we grew. Convertkit's emails are simpler, but the visualization of email journeys is much easier to work with.

Small Business (50 or fewer emp.)
Jul 28, 2017
 Source
Overall Rating:
3.5
MM
Michelle M.
Speaking Business Strategist + Public Speaking Coach & Consultant
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"Perfect for When You've Outgrown MailChimp"
What do you like best about Kit?

I love how easy it is to create an automation, tag subscribers, and create sequences. I love being able to target my emails to the most receptive people.

What do you dislike about Kit?

Since it is a newer email service provider, there have been times when I've had issues with deliverability and emails not making it to the subscriber. I've always been able to resolve those quickly with the help of support. I don't like that I have to worry about it though.

What problems is Kit solving and how is that benefiting you?

ConvertKit solves the problem of keeping in touch with people who want to hear from me. It's a great solution for people who have outgrown MailChimp (or who are sick of paying double for subscribers) but don't need the power of InfusionSoft. ConvertKit makes it easy for me to tag subscribers based on the actions they take when reading my emails and this lets me create content based on those actions. More importantly, it lets me make offers to people based on their actions.

Small Business (50 or fewer emp.)
Apr 04, 2017
 Source
Overall Rating:
3.5
Lisa  T. avatar
Lisa T.
Founder & Ceb
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"Good Email Platform"
What do you like best about Kit?

The options for setting up lead systems are incredible

What do you dislike about Kit?

Hard to customize emails, but great for basic email needs.

What problems is Kit solving and how is that benefiting you?

Convert kit helped to establish lead funnels

Small Business (50 or fewer emp.)
Nov 11, 2016
 Source
Overall Rating:
3.5
KJ
Kristen J.
Freelance Inbound Marketing Strategist
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"Easy to use email mailer"
What do you like best about Kit?

I love that everything is one place: email sequences, opt-ins, landing pages, forms - no more having to link everything together! ConvertKit is simple to use - especially if you want simple letters with essentially no frills. There's no setup time, nothing to learn - you can just start sending letters.

What do you dislike about Kit?

My biggest concern is the lack of SEO options on landing pages. What advantage to me is it to use their landing pages if you can't edit SEO important fields (meta-description, page title, etc)...AND their lack of SEO overrides anything you do on a Wordpress page? You want people to be able to find your opt-in...which means you want it optimized for SEO. It's impossible to fully do that using a ConvertKit landing page. (Most of the time I use a naked form on a landing page built off my Wordpress page now.) Also, remember the no frills? Sometimes I want frills. I'd love to be able to change text color without having to edit css each time. I'd love to be able to click to add a simple link to remove someone solely from a sequence, instead of the entire mailing list.

What problems is Kit solving and how is that benefiting you?

The best part about ConvertKit is the ability to send opt-ins easily - with very little time for setup.