Lever Reviews: 4.3/5 — Solid Choice

I love the UI and collaborative approach to Lever's platform design. We have a complex business with over 800 associates serving as recruiters in the platform. UI and robust functionality was critical as we opened up our search for a new ATS. Lever provided that and so much more. The implementation team was amazing and had us up and running fairly quickly. We have a great customer success team that truly takes the time to understand our needs and support our business.

I wish the reporting module in Lever was better. There's clear metrics, but it's hard to summarize for exec reports. We worked around this by using the API and also leveraging data visualization tools to report out to our executives.

We've increased our hiring efficiency by 30%. This is huge when you hire at the scale that we do (several thousand a year). With Lever Nurture, we've also been able to scale back our external CRM costs while keeping all candidate touch points/history in our ATS database. Our email response rates have increased considerably and having the collaborative visibility across our recruiting team has helped streamline our efforts.

Best in business customer service, reliable, frequent updates to their features, great documentation/'help' articles, a clean and modern interface, a tool that gets better the more that people use it

I would have liked to spend mandatory time with my entire team rather than just us admins and recruiting when learning and training about the tool. EEO data must be requested from Lever directly. Exporting data from reports requires a pro upgrade.

We wanted something that could be implemented with our core HR system that was quick, easy, and that the price made sense for the value. Not only did Lever meet and exceed those expectations, Lever increased our talent acquisition efficiency by encouraging other team members such as human resources, and managers to be a part of the recruiting process.

Lever has a clean interface that makes the tool easy to use for all involved parties - candidates, hiring managers and our internal professionals. We were pleasantly surprised to see that the implementation was quick and efficient and dependant on our own pace. We can easily see what is going on with recruitments in all our countries, where the process is delayed and where we are moving fast. Giving feedback is made easy and as were previously struggling to get feedback from the interviewers we now get a much better understanding of the candidate before making the decision. The whole process from making a requisition to making an offer is clear and easily analyzed. Scheduling is integrated into our calendars and that makes the process fast and efficient.

We are still struggling with approval chains for requisitions - as the company changes quickly we have discovered that the requisitions can't be changed as easily. We have had to start the process from scratch several times.

We are working to get the best people in with a systematic approach of giving feedback, analysis and integration with third party channels. We have seen increase in referrals, clarity in the whole process, quality of feedback and understanding the need for an occasionally longer recruitment period.

Lever is a fantastic platform, and has helped our team tremendously with making hiring decisions and streamlining our processes. Lever has a super intuitive design (pipeline visibility is very clear at a distance), it integrates well with our other platforms, and it's built to support recruiting at every stage of the process. I love the customizability of the feedback forms, and scheduling is super easy as well. I've also really appreciated the customer service and overall implementation support I've received with Lever; their team is super helpful and I've always had my questions answered quickly.

The pipeline stages aren't customizable which can be a little difficult to navigate, but the reasoning behind it makes sense (customer support is also able to alter this very quickly). The same goes for archive reasons.

Lever has cleaned up our interviewing process, managed our candidate pipeline, and allowed us to streamline & simplify hiring by allowing us to efficiently make decisions and move candidates through different stages.

I’ve found that the system is intuitive and allows us to keep track of candidates in an organized meeting. Lever has provided all of this. The UI is super intuitive. The learning period for comfortably navigating the system and time to value was minimal. This has been a great tool for our team and even better for our hiring managers who are loving the new system.

I really wish I had access to Lever a year ago!

With our old ATS the problem we ran into was that our hiring managers never used it and wouldn’t to leave notes or feedback about their interviews. As we scaled we knew we needed a new solution and Lever was an easy choice.

Lever had everything that we needed in an ATS. Lever's ease of use, depth of features & integrations, and stellar sales and customer support were apparent from the very beginning, making them a very easy decision to switch to. Another concern of ours was dealing with the hassle of switching ATS's, but our implementation manager made this extremely simple and straightforward. We were up and running with all of our old data seamlessly migrated within a matter of weeks. Any questions/concerns that we had during the buying or implementation process, we would have answered very quickly. You can tell that they really put their focus on customer needs, which is how all businesses should run.

As far as pricing of other ATSs goes, Lever is on the more expensive, but you definitely get what you are paying for with their premium product. Although we are spending more than we were with our old ATS, the value is beyond noticeable.

Running a well-oiled recruitment process with all of our recruitment tools integrated into one ATS. We are able to have our recruitment functions structured under one roof (with Gmail, LinkedIn, Codility integrations) and have our jobs page hosted directly by Lever.

Great customization and ability to create a conscientious and structured approach to recruitment in one tool.

Product has a few deficiencies, but features seem to be rolling out steadily.

Lever helps us not only have a single tool for, postings, reqs, scheduling, and feedback. It creates a platform for us to create a structured and more unbiased interview process. Its ease of use makes it really easy for our teams to pick up and use. We are very happy.

Lever is a fantastic tool to aid in the hiring and interviewing process. My company uses it for hiring and when I was going through the application process I loved how easy Lever was to use, that the application was embedded so I didn't have to download anything to fill it out, and I could attach my resume and cover letter, and then it made scheduling my interview very straight forward. I had only positive experiences.

nothing! Lever is fantastic. I have no complaints

Keeping information organized and readily available for potential new employees going through the hiring and interview process. Invauable!

Everything. It's incredibly customizable to suit your team's needs and it's built for efficiency. The reporting features are also phenomenal. My company has been using Lever for less than a month and I am in love with it. It is such an invaluable tool - I don't know how we ever lived without it.

It takes a bit of time and a lot of effort getting used to the product and how to use it at first. However, Lever more than makes up for it with the truly exceptional implementation service. You're assigned a dedicated implementation specialist who keeps track of every step and gives great feedback to make sure you're getting the best use of the product. I cannot recommend their implementation structure enough.

Standardization across company wide recruiting. Invaluable data and reporting.

We're early into our time with Lever, but great implementation (Amelia was awesome), always there to help answer a question or explain to a colleague, and the system is so easy to use. Our team is loving it so far.

Roles and responsibilities can be a little tricky. Pay careful attention when setting up profiles and your team account.

Streamlining recruiting, increasing hiring manager control / access, improving feedback efficiency and accuracy, training our team on a standardized interview process

Lever has helped streamline our hiring process from sourcing candidates to closing a hire. The system has helped our team to communicate more effectively through mentions in notes, and email integration that allows hiring managers to review candidates without opening a webpage. Scheduling has been easier as well thanks to calendar integration and the ability to send separate calendar invitations to different interviewers/candidates in one batch. Lastly, the integration and set-up went really smoothly thanks to the help of the Lever team (shout out to Amelia!). I highly recommend Lever.

Other than a few bugs (which have been quickly resolved), I don't have any complaints.

Our internal communication is more effective, we're pulling more candidates into the process, and the interviewing process has gotten faster thanks to Lever's system. Email and calendar integrations keep all of the information we need in one place too.

Lever is truly amazing. It automates so many manual parts of the recruiting process that are normally a huge P in the A. The UX is simple, easy to use and totally intuitive. Best of all, the folks at Lever are super responsive to our feature requests. The only pet peeves I had with Lever are now gone, within a few months of use. Scheduling is also a breeze...ask your RC how they like it!

When you click into reports it defaults to the last date you used, not all dates, so it can appear that you're missing some data. It's possible to spend some time on email with customer service before you figure out that quirk. Also it doesn't spot duplicates. However, I bet they will fix that very soon! We have a feature request in.

I tracked how much time we wasted in Greenhouse on passive recruiting and interview scheduling, not counting the other badly organized, non intuitive parts of daily use in it. Lever has saved us hours and hours of work, our time to hire has gone down and our ability to recruit passive candidates has gone way up. We only hired 2 passive candidates in the past ever, now our numbers have gone up. It's priceless actually.

Clean interface, simple to use, and intuitive .

Some limitations on customization (email template inserts and position req forms)... easy workarounds though

The ability to search our own database for candidates using Boolean search.... last ATS didn't have the capability. Also, we wanted something that could be implemented quickly and easily, it was also important that the price made sense for the value. We’ve found that the system is intuitive and allows us to keep track of candidates in an organized meeting. Lever has provided all of this.

Constant feature updates and improvements. I've reached out multiple times asking if a feature was on the roadmap and not only was it, it was being released soon.

Nothing really. In a perfect world LinkedIn's APIs would make it easier to add candidates to Lever but that's on LinkedIn not Lever.

Keeping my day organized and being able to effectively reach out to people at the right time.

Sales organization, customer success teams are excellent. Ranked #1 of the 30 vendors we evaluated. True consultants and professionals who listen, ask great questions and provide value before during and after the sales cycle. Implementation is exceedingly fast and easy, we were up and running within 60 days. No small feat with 15k+ employees ad operations in 60+ countries. System is intuitive and adoption has been excellent internally by users at all levels of tech sophistication and proclivity. Vital when working with recruiting teams. Can be integrated with almost any internal system, and can also stand alone.

Very little to report here. Tons of new features released recently. Further ability to customize views, reporting and mobile functionality would be excellent.

Collaboration across the hiring cycle has been excellent. Lever allows everyone to participate in one place and resulting in visibility for stakeholders - a significant improvement over past solutions. We have improved in all areas, time to hire, cph, quality etc.

ATS, analytics platform, relationship manager and referrals tracker all in one Usability and simple/beautiful interface G Suite integration - calendar & email syncing Candidate/feedback visibility control Resume parsing to create detailed candidate profiles Ability to schedule emails to be sent Customizable reports "Notes" tool for easily engaging in conversations Customer service and technical acumen of the people behind the product!

Requisition management could be improved

Improving management of candidate relationships Improving feedback/data collection from hiring managers Realized importance of centralized candidate data

Scheduling and email integration from Outlook to the Lever tool - - from the candidates. The ease of scheduling and ability to put in our own interview forms is excellent! The employee referral ease is amazing!!

Want a more seamless transition for offer letters and on-boarding.

Applicant tracking - SUPER high growth company, ease of on-line application for applicants, engaging hiring managers in the process, simple scheduling and collecting feedback.

The people or person, specifically Monika Evje in this case. Monika is a joy to listen to and learn from. The people from Customer Support are also great too.

Nothing at the moment, the product itself is a great asset to our company. Having said that as time passes and more features are likely added I just hope the integration and additions are not too confusing or over-layered with what already exists.

N/A

We had about 2 - 3 weeks to implement Lever and as we implemented, we experienced an immediate productivity increase with our large recruiting initiative and hiring managers were immediately more productive. Recruiters loved the integration with LinkedIn.

Flexibility with recurring confidential information not as customizable as we would like but they are getting there.

Ramping our product teams in a fast and productive manner and we can measure the quality of our candidate pipelines which guides and directs our activities towards the candidate pools we desire. We are saving significant amounts of $$ vs. using staffing agencies and we believe we are hiring the people we truly want which directly affects the quality of the company and ultimately our product offering.

We wanted something that could be implemented quickly and easily, it was also important that the cost made sense for the value of our rapidly growing team. We needed a platform to help us connect all of our job boards and postings for a unified candidate experience. Lever has provided all of this! The platform is intuitive and the Customer Support team is always ready and willing to help make the platform the most efficient for our team's use. This has been a great tool for our team and even better for our hiring managers who are loving the new system.

The platform is great for startups. I don't have any 'cons' for Lever. They really take their customer feedback and actively develop the platform.

Unifying all applicants and ensure that no one is left unanswered!

Lever makes coordinating and keeping track of candidates easy. It is also fun to see my team's feedback in real time, and kept all in one place. Scheduling interviews is as easy as clicking a few buttons. Recommending and checking on certain candidates with hiring managers and Sr. Recruiters is easy as well. I highly recommend Lever!

I wish I could view my team's calendar within Lever. We do not have Windows 365, so we don't yet benefit of this feature.

Now we have all our past and current candidate's information in one easy to use database. We can mine our past candidates for current needs, easily post new jobs, and quickly see all candidates in our pipeline, no matter their stage in our process.

The onboarding, that the product is simple but powerful. Not a lot of extra clicks required.

There really isn't anything I dislike about it.

We have a ton of candidate and a really busy staff, we needed something that's intuitive and not a drag on our system, it's proven to be a gem.

To be fair, it is the only one I've ever used, but Lever was incredibly simple and revolutionized our pipeline by taking us off of spreadsheets and on to an all in one platform.

Sometime the preview of documents like resumes don't load and I'm forced to refresh the page.

Problem: More applicants than we can handle on spreadsheets. Benefit: We can more easily keep track of dozen of active candidates for dozens of positions.

The amount of features that Lever has is not overwhelming to the user. I can either figure the feature out on my own or I have access to dozens of training videos at my fingertips.

Honestly, the only dislike I can think of is that we weren't using Lever sooner.

We are able to track all of our candidates in one place, even if they just drop of their resume. I can look at a candidate who applied to a job one year ago and see what we thought about their qualifications at that time.

+Easy to use and easy to train hiring managers +Cleanly organize candidates and love the email and scheduling functionalities +Integration with Google +Customer service is AMAZING +Constantly improving! +We increased apps by 461% last year because of ease of use

+Customer service is awesome, but you do have to reach out to them to make shifts to the platform (would be nice to be able to change some things yourself) +More costly solution for us as a non-profit than former platform, but SO worth it

+Huge increase in capacity without hiring staff +Ease of use!

Lever is well-thought-out. As a recruiter, if I am doing my job effectively, I should be very busy, multi-tasking, always doing something. We all need an ATS and I want my ATS to do its job without making my job more difficult. That is it. Lever does this. It is well-designed. The bells and whistles are nice and useful, but most ATS offer them. I really care about a tool that allows me to do my job, save time, and make my life easier, not more difficult. Lever is the best I have found thus far.

Nothing yet. I mean, there are little things like that I might improve.

Hiring engineers in the Bay Area.

The clean and intuitive interface The customizable pipeline stages The Google Calendar integration The instructional videos

There is no Live Chat for customer service

As a relatively small company, we didn't have a formal hiring/applicant tracking system. Being able to keep all the relevant information about candidates in one system has been immensely beneficial to us in terms of saving time and therefore money.

All the features. Allows the entire team to work in real time, collaboratively.

The customer facing interface. Not pretty.

Recruiting

The best thing is their customer service! I must email them every other day with a question or suggestion, and they are so responsive. I receive a response usually within an hour or so, and they'll email back and forth with me to problem solve anything I'm running into, or offer workarounds if the platform doesn't do what I'm asking and pass the suggestion on. It also integrates nearly seamlessly with Gmail and Google calendar and makes it very easy for me to communicate with my hiring managers.

I wish there were a mobile app and a few more pieces of it were customizable (but they are still developing it and in the short time I've used it more of it has become this! I imagine it will continue to improve).

Easy communication around all aspects of the recruiting process - Lever solves this completely!

Allows you to really manage pipeline. It helps you look at the scope of your recruiting work on a macro level and micro level.

It's a candidate centric platform, so sometimes requisition based recruiting is tough.

Everything with regard to interview feedback from 20 managers was manually done through google docs and forms and then manually inputted into Jobvite. Lever solves all of that.