Lever Reviews: 4.3/5 — Solid Choice

It does the basics - allows you to post jobs, see candidates, move them through the stages of the interview process, and lets you write feedback and notes

A lot of the stuff is very manual and can be very time consuming

Hiring velocity and meeting OKRs

The support was quick and responsive. The requisition creation process was quick and smooth as well.

I did not find it very easy to use as it was not very intuitive.

Some benefits are job posting, hiring manager visibility and the ease of offer writing.

Integration with job boards, ability to create custom forms to evaluate the candidate across the hiring funnel.

Use interface filters are very unclear. The counts in the side menu often don't correlate with candidates in main view.

We are trying to solve hiring needs. The main benefit is a central place to communicate about hiring decisions in a structured way.

*Simple UI *Chrome extension for easy importing of prospects from Linkedin *Easily integrate to lots of search engines, HR systems, job boards

*Difficult to change interview process (has to be done thru account manager) *limited reporting structure *More expensive than competitors (ie Greenhouse)

-Applicant tracking -HR -Lead tracking -Job postings

Good for keep track of candidates and organizing them into jobs

It's a bit buggy sometimes and doesn't sync properly with LinkedIn

Creating a repository of candidates with email addresses.

Great software for tracking our data and keeping our candidates in one place. Very easy to use and intuitive.

Some of the implementing didn't go well. Presentation was often lack luster and low energy. Presenter also was very late and unprepared for a demo to our hiring managers, making our team look foolish.

Candidate flow and tracking.

I like the integration with LinkedIn and the ability to export directly from a prospect's page

There are limited options with regards to data analytics

I am solving mass emailing and candidate import problems. The benefits include a scheduling link feature (EasyBook)

Ease of tracking applicants and submitting referrals.

I haven’t had any issues with the software but it would be helpful to have a mobile app version

It is great for applicant management

Once you know your way around the tools, things like submitting feedback and creating offers are easy, speedy and efficient.

It's not an easy tool to use. I feel the candidates and jobs parts should be better combined. For exmaple, you can't bulk reject candidates, you have to do this one by one, you can't bulk move candidates to a different role either.

I have noticed Lever improving its analytics and reporting features which is great to see!

The design and appearance of the website

Lever needs to communicate more with its users

Scheduling interviews is easier, it creates less manual work for me

I like the feedback forms and the linkedin integration

The fact that I need to submit a google form every time I want to change our interview pipeline. This seems unpolished. I also don't like how each department can't have their own interview pipeline. Engineers have technical assessments; operations managers do not. I don't like that to book a call, it has to be through Lever and I can't just add in "call booked outside lever" and add in the time easily (look at how Hired.com does this). There is some weird functionality like when you click the "notes" section and then it comes up "no notes here", without a CTA that says "write a note". I don't like that Lever can't book rooms in our GSuite There are SO many times when I'm like, "is this a bug?"

It posts our jobs to LinkedIn, where BambooHR only posted to glassdoor and indeed.

I like the ease of using their program. I like how easy it is to use their pipeline and review the reports

We have had several account managers over the last few months. We purchased additional support and it was non existant as they would continuously schedule meetings and not show. To their side, they have refunded us and hopped on a call with us yesterday to try and resolve

NA

I like that I can view all candidates in one place, and sent template emails en mass.

1. There is no mobile app 2. I cannot send an easybook link outside of Lever so I can have a recruiting agency forward it along 3. No notifications or emails sent for anyone except the owner and hiring manager (following doesn't seem to do anything but allow it to be visible in Lever) - very hard for teams of recruiters to coordinate 4. Incomplete integrations with other systems like Slack (interviewers can provide feedback at a high level but MUST enter Lever directly to provide complete feedback, making the integration generally unhelpful for feedback)

Coordinating recruiting

Lever has a very intuitive UI, so it makes it easy for hiring managers to use.

Technical support team took a long time to respond. Non-intuitive reporting metrics. No reporting metrics for third party agencies.

It's our "home" for candidates. We use it for Applicant Tracking purposes.

As ATS it's a decent tool can manage inflow well

Absolutely no customisation, horrible customer service, not a transparent sales approach,small but important features are not thought through ,not good for large orgs

Process streamline

I like that I can easily see notes and emails and I can see live updates as people are working on reports.

oh... where to begin... the fixed 1,2,3,4 rating system, the fact that I can't see the real ratings interviewers have given at a glance the fact that 60% of the time it won't display PDFs. Are your conversion servers overloaded? the fact that the UI has these nonsense layers that make navigation more difficult

we use Lever for candidate tracking and scoring.

I like that the home screen has lots of relevant info on it. I also like the sync feature with linkedin

Not very recruiter friendly, not able to do video JD, Sync with mail is ok but not great

We are able to have better discussions with Managers based on the data from Lever

The reporting was nicely condensed on their website. Their customer support was generally speedy and the UI was sleek.

The implementation process wasn't the best and neither was the off-boarding. Turns out, they will ask you to pay a hefty sum of money to retrieve your own data. Apparently, there are some things Lever deems non-critical when exporting your data and doesn't make it explicitly clear. Also, downloading reports is an absolute nightmare. It looks great on the website but when you try to export to Excel, it is just a data dump and there's a lot of manual work to be done.

We wanted a way to improve our reporting. They had many different reports on their website - some of which I never thought to even track. It gave us some new insights on our data.

I like leaving feedback on candidates for peers to review

Downside to Lever is candidate pool and outreach not enough candidates apply.

Easier to schedule interviews with multiple people.

Lever does a good job of tracking the candidates through the entire process and letting us know how many people are at each stage in the pipeline. That overall pipeline view is nice

The system is too rigid. It would be great if other admins could edit meetings scheduled by someone else. The feedback form customization could be better (for example, I'd like the ability to have a question where the question itself was a drop down e.g. select which of these questions you asked the candidate, followed by a text box for the feedback on the candidate's response to that question). The email sync seems to be inconsistent.

We're using lever to track out hiring efforts. It is one central place so that anyone can check in on the status at any point.

It's easy to move candidates around the different stages, and if you have admin credentials, you can modify many aspects.

Overall, the system is not nearly as agile as it was sold as. Seems like every little thing needs to have a new integration or is just not possible to do.

It's notably easier to manage than ADP (as far as an ATS goes) plus the reports/dashboards they offer are rather useful.

Its pretty easy to use, can watch feedback entered in real time. Pulling reports and analytics is easy and makes sense. UI is slick, integrating to a company website is easy.

Zoom meetings for panel interviews break, full-stop. Had to use 3rd party software. Their mobile experience is terrible and not useable, outside of mundane tasks,

Recruiting people understanding what out pipeline looks like and how we can be better. It does this but thats because we've had to amend it to our needs (e.g. use a 3rd party software for scheduling, export raw data into a BI tool)

Lever's email integration with Gmail is the main feature that my team misses the most because it auto syncs, whereas Greenhouse requires users to cc email threads to maildrop@ or integrate the GH chrome extension. Both GH options require users to take an extra manual step and Lever synced emails seamlessly.

Basically, everything else - Lever is extremely customizable, almost to a fault. The reporting in Lever was rudimentary if that, and the data was so bad because interviews and stages were so customized.

The email syncing and the affordability of Lever were the only reasons my team chose Lever years ago. As my team grew, Lever was unable to scale with us because of the inconsistencies and the lack of reporting.

I've used Lever for a few years and at my past company as well. It has an overall nice candidate based interface and chrome extension that is great for talent teams and hiring managers to use alike. It has emailing templates, scheduling functions, job requisition, management, and offer letter capabilities.

Lever has really suffered from performance issues over the past year. With frequent outages, extended lag times, issues with its resume parsing and candidate duplications, and zoom integration problems, it has no longer been the seamless experience that I've had in the past. I wish Lever would really focus more on these performance problems. The functionality is great, but not if it breaks.

End to end candidate management, and moving away from spreadsheets

I tried to get an onsite visit from anyone at Lever to help my team ramp and no one was available, they offered for us to come to them.

Support, i could not get any support when I needed it.

ATS

The ease of seeing the pipeline for each role.

Lack of effective reporting for business needs such as reporting on time to fill for roles. Lever is definitely candidate driven. Inquiries on product features and being informed the feature I've inquired about would be added to a list of new products that the team will work on. Basically, the feature does not exist. Simple ATS features are not availble or will soon be available such as flowing an applicant in consideration for multple roles through in different stages for each role. Longer than usual customer support responses, especially via email.

Ease of flowing applicants through and contacting them through one portal.

It is easy to use and it is a clean userface

The features aren't ideal. So many clicks needed to track candidates, close roles, use collaboratively with hiring managers.

Problems - organizing candidates

Good interface, lots of promise when it gets fully designed

There is NO 800 or other number for customer service, we had multiple deadly issues and couldn't reach a human being except via email, who then sent emails with links to video explaining basic functionality. We had MULTIPLE instances of trainers not showing up to training when our staff had scheduled from all over the world. Don't expect customer service or a true account manager you can pick up a phone and call. It doesn't exist. Every other ATS I have ever used had dedicated account managers you could pick up a phone and call

Excellent outlook integration and LinkedIn tie ins.

I like that we can stand up multiple job advertisements for a single requisition. I like qualification ability for employee referrals.

The reporting is horrible. The inability to edit an offer after routing for any reason by anyone is a huge roadblock to performance. The scorecard system has no way to produce an overall scorecard by candidate for sending to hiring managers.

Solving job postings in multiple locations and in language. Benefits received are minimal outside of general compliance and workflow.

Having experience with Taleo and Workday Recruiting, it's difficult to find features that I liked.

I though Lever was difficult to navigate, wasn't as streamline as other ATS, didn't like multiple steps to get requisition posted.

Looking for a user friendly ATS that can be customize