Network Solutions Reviews & Product Details

Not much. getting domain names is easy, after that....

Customer service is awful. They suddenly do upgrades and they don't work or you have to make changes on all your computers to be compatible

Domains but also ecommerce and mail servers and webmail

I honestly can't think of one. I am not happy, nor have I been. I wish I could make a list of things that I compromise on, but, it certainly does not make it easy.

To start with, I am agog at the failure of an updated Help menu. It has been the same "manual" that offers no contact number, no examples, and no alternate choices when looking for a SOLUTION to my NETWORK issues.

We became clients through my mother-in-law who was looking for a company that could host our Non-profit website, she was not familiar with the process or the task at hand. So, she went with NS and I've been regretting her decision ever since. From the Domain Registration perspective, that's actually good as the prices seem to be in line with the competition, but the actual quality and innovation of it's program seems to be lagging behind quite obviously.

Easy interface to buy domain, easy management of domains purchase, chat

I advise anyone sane to avoid doing any business with this company. To say it's a fraudulent company would be compliant, considering the way this company manages itself. First, we purchased a domain more than 20 years ago, which was dear to us and our business. Due to an unfortunate mistake, a finance department official canceled the domain renewal charge (because we were not able to recognize the charge in the billing statement which was network solutions' fault) . As we realized that we called the network soltuins and settled the amount of money, we owned them. However, the domain did not appear in our account. I tried to contact chat support which are completely incompetent. If you have chat support, they should be able to solve all problems and not tell you to call the call center. Thereafter I called the call center and after being transferred for 5 times (and waiting over an hour and a half) they told me the domain name need to be "redeemed," and I have to pay 350 USD for it. This is total nonsense. This is a scam company. The matter has been transferred to our legal department which are going to settle it in a court of law. I hope nobody will ever do business with network solutions!!!

They do not solve any issue you have, its a company of completely incompetent people.

Sadly, there is nothing I like about my experience with NWS.

They make it extremely difficult to contact them. They do NOT provide an email address for responding to customers' issues, they put you on hold and frequently disconnect you after 20-30 minutes. They say they will take care of your complaint, but they never do and you have to call all over again. It is a nightmare!

It is creating big problems for me by adding to my account unauthorized, unnecessary products (such as directory listing of a webpage I do not have). When I tried to transfer my domain name from NWS, they blocked me because I refused to pay for services I did not ask for. I have spent literally more than five hours during the last month trying to resolve this problem, but nothing is ever done.

There is nothing that I like about this company.

There is a reason why business owners who are extremely busy take time out of there day to write a poor review, it's due to Network Solutions complete lack of customer service. If I could recommend anything to small business owners searching for an email provider, find somone else...

They don't solve problems, they just create the problem and then do nothing to fix it when you call into there suposed customer service team.

Nothing special it is an essential service

Every call ends with you needing to contact our paid support. Using lack of knowledge to get business, Dirty philosophy of using users who are not savvy in technology, Not respecting even when they notice one has a computer background.

Web hosting

There's nothing I can say good about Network Solutions. Their customer service is the worst to deal with, and their products always give us problems. In comparison with competitors, NS has fallen down a rung or 6. I am planning to move to a different provider very soon.

Network Solutions used to be a great company to deal with and had an excellent reputation. Unfortunately, as of a couple years ago, customer service has declined to long wait times and never reaching full resolution of your issue. Every time I order an SSL certificate, I complete all of my processing. Still, they fail to achieve their portion, meaning I must wait weeks before I realize the certificate will not be issued despite all validation passing. Calling them and waiting on hold for hours, they push a few buttons and I get the certificate. The following year - rinse and repeat. They do not care.

I don't believe Network Solutions is solving any problems. It's a domain registrar and SSL provider. There's not a lot that should be going wrong with these processes, but amazingly, they have accomplished breaking the process for us (and probably many other unspoken IT heroes). They can deliver horrific customer service and withhold your products from you for several weeks until you call them... They could care less about your issues, making very minimal effort to fix them or help.

Nothing. I only had 2 sites so wasnt using much and did not have to make many changes. so for the most part all was fine until I need to upgrade to another PHP version.

Their Customer UI is Antique. I have been with them for over 30 years, and it hasn't changed. They finally updated their PHP version, and I was not able to get the simple INFO.PHP file to work when changing the version of my unix hosting service to php 7.4 . They kept on saying it was my web site causing the problem. Called customer support 5 times was hung up on twice. So when I had enough and moved things to another provider that works, I called them back to see about a refund of the 2 years left on my hosting and they said no refund. I then said the to man that having been with you for over 25 years,does it not stand for anything? His answer stright out "NO". I have transfered all my hosting to another provider and it is up and working, I feel very used after 25 years of being with company.

They have not helped me solve anything. Maybe 10 to 15 years ago they had better customer service, but none of their reps knew enough to understand that it was not my site causing the problem. Only had one file on the site, "info.php" and they could not understand that it was a problem on their end when I changed versions of PHP.

I would have a hard time saying anything positive about Network Solutions. They were one of the first hosting companies I used, and I've had to interact with them periodically over the years. They consistently underperform other platforms.

Slowest DNS propagation on the face of the earth. Absolutely the worst Admin panel. Less than stellar support. Lots of add-on charges for things like SSLs. Lack of advanced features like incorporated staging, and automated backups, at least on lower tiers.

I was new to running a web development business and found them for hosting. It was functional but as I have learned, other hosting platforms have better features, admin UI, and performance.

nothing, they overcharged me big time, will not recommend!

They overcharged me big time, will not recommend this company to anyone! They tell that the transfer code will go to your inbox in 3 days, never received it!

Overpricing but they don´t care!