Omnisend Reviews & Product Details

This is the most up-to-date and cutting-edge email marketing software I have used so far. It's pretty easy to learn and easy to use. I like that it is able to clean up existing email lists and ensures that you are sending quality emails to quality lists.

The software only allows you to use its features on one website. This was deeply disappointing because my business has always had more than one site to promote and sell our services. They don't even offer a universal embed code for online forms that can be used on more than one site. I know we're not the only business that has more than one website, so I hope they eventually allow you to integrate the software in more than one place.

Ominisend is allowing us to automate an email newsletter in ways we couldn't do before.

Omnisend has great automations to help boost sales and traffic. I've definitely found a benefit to using omnisend because of the automation. The pop ups also help bring new customers.

At times it can be a bit buggy, I've found issues when creating emails that just make it take longer which I don't enjoy

It helps improve my business sales with the automation and gives some time back to me to work on things more important

I like the pre-built automation & pre-built audience segments

I wish you could connect two Shopify stores to one email account (without having to swap between accounts) as this is something Mailchimp does. Otherwise, I wish you could add additional data to your audience, such as assigning customer lifetime value that isn't just a tag. I also would like the Shopify app to have functionality to stop certain emails from syncing to Omnisend either by domain or tag. I also would like more updated and better-looking email templates like Flowdesk. Also when adding images to emails, it's annoying not being able to drag and drop multiple images instead of having to click upload and the uploading one by one. Once again, this is standard in Mailchimp.

Helping nurture customers with automation and pre-built segments. I also really like all of the information on the Omnisend blog such as good subject lines, and the subject line checker

I like the simplicity and specificity of the automation workflows. I can easily create automation with whatever condition I want. I also like the responsiveness and help of customer support.

I dislike how difficult it is to get started when you're not using a partnered web platform. Also, I dislike that I cannot customize to the extent I want in the email builder.

Omnisend is solving our problem of lost sales. With Omnisend, we are able to increase touchpoints and drive forgotten or unrealized sales.

Email marketing is made very simple with a built-in drag and drop editor. The automation is also very simple to use allowing us to channel traffic through filters so emails are better tailored for customers.

I didn't find the onboarding process simple, moving from another email provider. Importing existing contacts did not work fantastically, support helped although the solution was long-winded.

Allows us to better tailor email marketing to our existing and newsletter subscribers. Our sales generated through email marketing has increased since switching to Omnisend.

Pretty easy to navigate and plug & chug. I like the ease of moving sections and that I can simply copy email campaigns to repurpose for new ones (makes it easier to keep footer, logo and formatting in place so I don't have to redo). Customer service is also amazing! Quick to reply and very, very helpful with any question I've ever had!

A little more challenging to get acquainted with automation and workflows - took me a while to make edits to an automated email. I also feel fonts are a bit limited. I have to go in and adjust fonts/colors continually with each campaign which gets to be timely.

Better pricing with a tiered system vs other platforms.

The live view and stats/reports are very helpful. We're able to see what our customers are most interested in, and what they're doing on our website. The reports are helping us constantly improve our marketing.

We would love to have the ability to upload specific brand fonts to use in our emails. Using cohesive branding is very important to us and this has been the biggest drawback so far.

We're able to see exactly what customers are doing on our site. It's helping us fine-tune our marketing, and make web updates when needed. The automations and ease of sending email campaigns are helping us stay in better contact with potential customers.

The email automation features are my favorite. It saves us 10 hours a week at the very least, plus it does things that would be unsustainable to do it manually. And these things increase our engagement with the customers.

Unfortunately, they did increase their prices since I started using them. They are still cheaper than competitors with better Shopify integration but I would love it even more if the prices would stay the same.

We have an automated upsell series for every customer based on what they have purchased. Then they get a welcome email series and we follow them for 6 months with automated emails while continuously providing them value.

Live chat is the best. Instant help is very helpful. Live chat is the best feature. Automations and campaigns to drive sales. Haven't tried other competitors so not sure.

Not much really. Everything works perfectly so far for what we need so not much to say here. Could be better if price is less expensive. Yes, but also very happy right now.

Email marketing, higher return rate of customers. Yes we are generating more revenue than usual. Definitely more productive, also like the easy classic email builder.

I love the building blocks when creating content, it is very straightforward. As well as the many templates available if I needed them.

Is it possible to build verticle image blocks?

Retaining customers using automation has been great

The Automations and the templates for emails are really helpful. The predefined templates helped in launching the email campaigns sooner than expected. The marketing Automations were seamless.

The pricing is slightly on the upper end as per market standards, and the plans are not that customizable. The plans are expensive and for a young brand like ours its difficult to spend without the returns expected.

Abandoned Cart checkout emails are super helpful for us, and we have realized a three-fold jump in revenue generated through email sources from these campaigns.

easy to make nice e-mail, segmentation, reporting, live view

limit of number of subscribed too low for the cost

reminding customers about my e-commerce, communicating promotions and marketing programs

Good email templates, easy interface to use

Popups, very low signups compared to other aps like Privy.

Abandoned cart recovery has been really good. Getting 10-15% more sales. Very good for collecting customer reviews as well.

The copy-paste and product selection in email campaigns bring time efficiency.

i have been experiencing significant issues with customers not receiving emails or receiving them exceptionally late.

It was resolved in one account and not the other.

You pay for mail sent, not subscribers! This is more honest to me

Omnisend has a strict policy about bounce/unsubscribes. If you don't are careful they suspend the account, but the customer service is perfect.

Automations, Mail campaings, Finding what are the active customers and the price is good

It's very easy to use, quick, and works fine. Love especially the automation.

I would love it quite more customizable, with more beautiful templates, to make it easier.

I made money and saved time using Omnisend. For now, any trouble.

omnisend software has skillful tools for intuitive rich web shopping delivery, where its sales flow analysis allows you to improve the purchase orders exercised in your company, alternating with campaign relationship tools, customizable content compositions according to commercial products, email message upload planning, customer documentations conversion segmentation, data coordination form solution management, robust source approach analysis monitoring, technical evaluation of sales credit support, are empowered by a light green page layout with changing texture dimensions in shades of the same color, make this ad server incredibly eye-catching.

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Omnisend's automation helped streamline list building and engagement.

I'm very happy that the platform enabled me to do what I did, however I definitely used it in a way that is probably not expected. I'd love an easy way to create a chain of newsletters and add new users to the workflow.

Omnisend has helped us stop manually sending newsletter emails . We automatically add users to a workflow and they receive the same content over time.

This software is very easy to use. I really love the in-depth reports which help us really understand our customers. We used to use Mailchimp but that didn't work for us - I'm glad we switched.

The designing interface could be a little easier. Otherwise, very helpful.

We are communicating with our customers. We can now understand our customers in more ways then we had before