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OpenPhone Logo
OpenPhone
4.8
(1,677)
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OpenPhone Reviews & Product Details

OpenPhone Overview
What is OpenPhone?

OpenPhone adds work phone numbers to your team's existing devices. No new hardware required; all you need is an app.

Company OpenPhone Technologies Inc.
Year founded 2018
Company size 11-50 employees
Headquarters San Francisco, California, United States
Social Media
OpenPhone Categories on Findstack
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Crevio
Sponsored
5.0
(1)
$29.00/month
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OpenPhone Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
OpenPhone Features
Auto Attendant
Call Barging
Call Forwarding
Call Logs
Call Monitoring
Call Queues
Call Recording
Call Reporting and Analytics
Call Routing
Call Screening
Call Transfer
Call Whispering
Caller ID
Conference Calling
Contact Management
Do Not Disturb
Fax to Email
HD Voice
IVR (Interactive Voice Response)
Integration with CRM
International Calling
Mobile App
Number Porting
Presence Indicator
SIP Trunking
Softphone
Text Messaging
Video Conferencing
Voicemail
Voicemail to Email
OpenPhone Media
OpenPhone video thumbnail
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OpenPhone Screenshots
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OpenPhone screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: May 08, 2025
OpenPhone Logo
1,677 OpenPhone Reviews
4.8 out of 5
Small Business (50 or fewer emp.)
Aug 19, 2022
 Source
Overall Rating:
5.0
MS
Mohammed S.
Owner
Share
"A must have for aspiring startups"
What do you like best about OpenPhone?

Easy to setup, quick action support, lovely team, affordable prices and much more!! I can count thousands.

What do you dislike about OpenPhone?

There is nothing imo it's just that it should compatible with every countries debit card.

What problems is OpenPhone solving and how is that benefiting you?

We had a difficulty in maintaining a constant support to. Our clients with limited budget and organising things at one place it did help us cater those.

Small Business (50 or fewer emp.)
Aug 19, 2022
 Source
Overall Rating:
5.0
HK
Hari K.
Hr Recruiter
Share
"An excellent tool in a very reasonable price. Bang for the Money"
What do you like best about OpenPhone?

Now, where do I begin? We were in search of a tool to make our calls as we are a recruitment firm and the tool we previously used kind of started marking us as spam. No matter what we did we couldn't reach certain people because they eventually never pick junk/Spam calls. Then I was introduced to Open Phone and boy were they absolutely great. We could see the ratio of people answering just skyrocket and we also realized how much of our time we were wasting. I'd certainly without any hesitation recommend Open phone not only because they are good, they also provide some great features for the price.

What do you dislike about OpenPhone?

Not one I could think of in specific to be very honest.

What problems is OpenPhone solving and how is that benefiting you?

we are a recruitment firm and the tool we previously used kind of started marking us as spam. No matter what we did we couldn't reach certain people because they eventually never pick junk/Spam calls. Then I was introduced to Open Phone and boy were they absolutely great. We could see the ratio of people answering just skyrocket and we also realized how much of our time we were wasting.

Small Business (50 or fewer emp.)
Aug 19, 2022
 Source
Overall Rating:
5.0
SM
Samele M.
Therapist
Share
"Easy to Use"
What do you like best about OpenPhone?

Openphone is very easy to use, not glitchy and they provide excellent customer service.

What do you dislike about OpenPhone?

I have no dislikes about OpenPhone. It suits my needs very well

What problems is OpenPhone solving and how is that benefiting you?

Openphone allows me to have an additional phone number on the same device for a reasonable price.

Small Business (50 or fewer emp.)
Aug 19, 2022
 Source
Overall Rating:
5.0
ML
Marshall L.
Missionary
Share
"I love this VOIP phone service!"
What do you like best about OpenPhone?

My co-worker and I share a phone number on OpenPhone which allows us to keep track of our communication with mutual contacts. The price is right and the features are great like being able to schedule future texts, send images and attachments via text, and sync between phone and web app.

What do you dislike about OpenPhone?

Sometimes two-factor identification codes (like for logging into a bank website) which are sent to our OpenPhone number are not received.

What problems is OpenPhone solving and how is that benefiting you?

They are providing us with a Canadian phone number for $10 a month that we can use together.

Small Business (50 or fewer emp.)
Aug 19, 2022
 Source
Overall Rating:
5.0
MP
Maureen P.
Admin Manager
Share
"OpenPhone helps our business a lot."
What do you like best about OpenPhone?

It is easy to navigate and understand with real-time customer service when help is needed.

What do you dislike about OpenPhone?

Sometimes bugs and errors in the middle of the shift schedule.

What problems is OpenPhone solving and how is that benefiting you?

OpenPhone helps our business thrive by building relationships with our clients.

Small Business (50 or fewer emp.)
Aug 19, 2022
 Source
Overall Rating:
5.0
Andrés B. avatar
Andrés B.
Project Management And Sales Support Analyst
Share
"Excellent support and customer service"
What do you like best about OpenPhone?

I made a mistake purchasing a 1 year package and then I called them and they easily changed my plan to a monthly package. No problem

What do you dislike about OpenPhone?

Anything. Everything has been excellent.

What problems is OpenPhone solving and how is that benefiting you?

I have customers in United States and Openphone allows me communication with them by just $10

Small Business (50 or fewer emp.)
Aug 19, 2022
 Source
Overall Rating:
5.0
David S. avatar
David S.
Driver
Share
"Quick Setup and Quality Phone Service"
What do you like best about OpenPhone?

Easy programming, and easy navigation through features and service.

What do you dislike about OpenPhone?

There are still some bugs in the system, that can be an issue but overall its not that bad

What problems is OpenPhone solving and how is that benefiting you?

They are constantly updating there service and adding features, this helps me manage the day to day operations of my business.

Small Business (50 or fewer emp.)
Aug 18, 2022
 Source
Overall Rating:
5.0
AA
Alexander A.
Owner & President
Share
"Great phone App to use from anywhere"
What do you like best about OpenPhone?

The phone app has a great GUI (Graphical user interface), You can chat with any Phone from web portal or phone app. You can choose the number based on your location.

What do you dislike about OpenPhone?

You need to be logged into the app to receive the call and speak with the caller in real-time. If you are not logged in, the caller can leave a voice message. But, an alert to your cell phone might help when you are offline.

What problems is OpenPhone solving and how is that benefiting you?

I have remote workers from a different country who can call anyone in the US or elsewhere and talk clearly and even leave voice/text messages.

Small Business (50 or fewer emp.)
Aug 18, 2022
 Source
Overall Rating:
5.0
JH
Jyll H.
Intuition And Energy Expert
Share
"High Quality for Low Cost"
What do you like best about OpenPhone?

Onboarding/training, ease of use/setup, and clear connections.

What do you dislike about OpenPhone?

I haven't discovered any dislikes so far!

What problems is OpenPhone solving and how is that benefiting you?

I needed a professional business phone number that was reliable and inexpensive - OpenPhone solves all that and more!

Small Business (50 or fewer emp.)
Aug 18, 2022
 Source
Overall Rating:
5.0
TW
Todd W.
Founder
Share
"Love everything about it"
What do you like best about OpenPhone?

My whole team can share seamlessly. Best collaboration!

What do you dislike about OpenPhone?

A few tech hiccups, but rare. Mostly runs without a hitch.

What problems is OpenPhone solving and how is that benefiting you?

Our whole team can work with - communicate, respond, reach out to, etc - one client without confusing the clients!

Small Business (50 or fewer emp.)
Aug 18, 2022
 Source
Overall Rating:
5.0
Italo G. avatar
Italo G.
Social Media Specialist
Share
"Very useful for having a second number that’s US based!"
What do you like best about OpenPhone?

I love that it's so easy to use, it lets you sign up fast and use it quick

What do you dislike about OpenPhone?

Sometimes not all the notifications from the app seem to come in

What problems is OpenPhone solving and how is that benefiting you?

It's resolving the fact that from where I'm located currently, I can't have a US phone number

Small Business (50 or fewer emp.)
Aug 18, 2022
 Source
Overall Rating:
5.0
SB
Steven B.
Ceo
Share
"OpenPhone was our choice and so glad we did ."
What do you like best about OpenPhone?

After long research on different companies to do business with... The customer service has always answered all our questions in a timely matter. The set up is easy and fast and we have not had any hiccups yet.

What do you dislike about OpenPhone?

Honestly I do not know exactly what I dislike about it because since we have signed up we have not really had any problems with it. If I was being picky I would say the price but the price is very reasonable for our company.

What problems is OpenPhone solving and how is that benefiting you?

OpenPhone has been the right choice for us since the beginning They give us that professional look that we wanted and the answering machine option is fantastic during off hours and busy times.

Small Business (50 or fewer emp.)
Aug 18, 2022
 Source
Overall Rating:
5.0
KW
Kristina W.
Ceo
Share
"Wonderful and Awesome Customer Service!"
What do you like best about OpenPhone?

Wow! I love this app/phone service. Itis great and it works well and is user friendly 😃 Not only that but the customer success team , specifically Tiger and Coke, answered my questions quickly and in. A timely manner! Thank you so much. I really enjoy Openphone and it's a great service for my small business :)

What do you dislike about OpenPhone?

Nothing to say that was poor about this service! Great customer support and great service. Awesome for my small business (as below)

What problems is OpenPhone solving and how is that benefiting you?

It has helped me with my small business and get it started. I am able to take calls and also turn off alerts if needed. It lets me call forward. It is just a easy service to use and basic but advanced

Small Business (50 or fewer emp.)
Aug 18, 2022
 Source
Overall Rating:
5.0
FP
Frank P.
Real Estate Investor
Share
"Makes life easier"
What do you like best about OpenPhone?

Open phone is incredibly easy to use. The ability to record calls is extremely helpful as I am talking to a lot of clients.

What do you dislike about OpenPhone?

I would like it better if the search function can also be used to search the added notes section as well

What problems is OpenPhone solving and how is that benefiting you?

It is easier to connect with people as it can make and receive both calls and text messages

Small Business (50 or fewer emp.)
Aug 18, 2022
 Source
Overall Rating:
5.0
Tato S. avatar
Tato S.
Ceo
Share
"Simple and perfect"
What do you like best about OpenPhone?

It is very easy to open an account and obtain a U.S. phone number. The platform is simple to use, with no complexities. It has everything you need for a business phone.

What do you dislike about OpenPhone?

For the time being, nothing. Everything has worked perfectly for us. All calls are coming in without any problems. We have never had to request technical service of any kind. Everything has been working perfectly.

What problems is OpenPhone solving and how is that benefiting you?

I needed a phone number for my business in the United States, but I live abroad. With OpenPhone I have my phone line and my business can continue without any complications.

Small Business (50 or fewer emp.)
Aug 18, 2022
 Source
Overall Rating:
5.0
David K. avatar
David K.
Motion Designer
Share
"Very comfortable and easy to use service."
What do you like best about OpenPhone?

I like that Openphone has mobile and desktop apps and that both of them are very easy to use and are very comfortable on short and long term. I think that it is definately competetive app.

What do you dislike about OpenPhone?

I dislike that you can't add others in a phone call, I found that unhelpful at times. I think that simple feature would help a lot.

What problems is OpenPhone solving and how is that benefiting you?

OpenPhone helped me a lot while making phone calls in USA from another country. I think that it's much more convenient to use this app rather than getting a phone number for international calls.

Small Business (50 or fewer emp.)
Aug 18, 2022
 Source
Overall Rating:
5.0
Jenna H. avatar
Jenna H.
Travel Agent
Share
"Creates Work-Life Balance"
What do you like best about OpenPhone?

I love that I can have a completely different business phone on my personal phone with all the features of texting and sending pictures. I'm able to enter my business hours and have a separate voicemail whether I'm open or not. Very professional. Plus, I can access it on my iPad which is EXTREMELY helpful.

What do you dislike about OpenPhone?

I wish there was a way to group contacts and send a bcc text all at once. The notifications also don't sync, so I have to open the app to keep the notification number up to date.

What problems is OpenPhone solving and how is that benefiting you?

I know whether to answer my phone or not which means I'm able to stop for the day. I also don't miss important calls because of an unknown number (if it rings through OpenPhone, I answer). It also maintains customer relationships because they don't have my personal number.

Small Business (50 or fewer emp.)
Aug 18, 2022
 Source
Overall Rating:
5.0
KW
Kristi W.
Mental Health Counselor
Share
"Simple and useful"
What do you like best about OpenPhone?

I love that I can have a business phone without needing to carry 2 phones. I can easily turn off notifications for hours I don't want bothered by business without needing to have multiple phones to maintain boundaries with clients. I love that it feels like I'm still using my regular phone and is very simple to use.

What do you dislike about OpenPhone?

There is a glitch where sometimes the top banner of the app is misplaced and I have to get out and back in to fix it but it is a simple fix that doesn't deter me from using the app when I need it

What problems is OpenPhone solving and how is that benefiting you?

I started my own business where I work with clients by I did not want to be accessible to clients 24/7 by giving them my personal number and did not want to carry 2 phones to have a business number so open phone is the perfect solution!

Small Business (50 or fewer emp.)
Aug 18, 2022
 Source
Overall Rating:
5.0
LD
Lee D.
Vice President
Share
"Clean, intuitive, clear sound, competent customer service."
What do you like best about OpenPhone?

Anywhere you have access to the internet you have access to your customers via PC, Phone, or Tablet.

What do you dislike about OpenPhone?

Unable to directly download pics from text.

What problems is OpenPhone solving and how is that benefiting you?

Providing solutions for remote work and customer service demands.

Small Business (50 or fewer emp.)
Aug 18, 2022
 Source
Overall Rating:
5.0
OG
Octavio G.
Executive Assitant
Share
"Best Online US number for small business or Free lancers"
What do you like best about OpenPhone?

Open Phone is available is both my computer and mobile phone making it easy to see or hear incomming calls as a digital nomad, this service is prefect if you need a US based number but tend to travel a lot for work.

What do you dislike about OpenPhone?

I think the only issue that I located that can be improved is that somethimes phone and computer app dont sync properly, for example the last person you texted on the computer might not show as your last contact on the phoner app.

What problems is OpenPhone solving and how is that benefiting you?

I work as a freelancer / digital nomad out the US and this has benefited me freatly, I been able to provided a reliable number to all my clients for the them to reach out eaither by call or text, I have been able to add other team mates to the plan since we work for the same agency and we keep the billing under a since product

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