QuickBooks Online Advanced Reviews: 4.5/5 — Highly Rated

QBO Advanced provides the most features and functions of Intuit's suite of cloud-based accounting

Like all the cloud-based accounting software, a number of useful functions compared to the desktop versions. Not a show stopper, but does add a bit more work. Also the limited capabilities for batch importing of data.

Basic accounting, customer invoicing, financial reports, payroll and tracking 1099s. It provides a structured approach to bookkeeping activities which, if followed, helps accuracy and completeness.

The ease in which you know when transactions occur and the ability to attach receipts.

So far there is very little I do not like. Lots of bells and whistles I do not need at this point and would like the price to refelct that.

It is so valuable that QuickBooks integrates with our CRM, Bloomerang, and our banks - making real-time financial decisions possible.

The insights the software brings is quite useful. The ease of use is a bonus too!

I found the price to be a little to high for my taste.

Managing and paying bills, sending estimates, organizing receipts. This has helped the organization easier.

I like that it does what we need for accounting purposes.

I dislike the look of the program, it is not the best as far as looks go and I really do not like when I have to call their customer service. Their agents so not always seem to know what to do and we get passed around a lot. I realize this review should reflect the program but their customer service is a part of that.

I don't think we are solving a lot of problems but we are at least able to do our accounting needs

That everything is backed up to the cloud so I don't have to backup so often. Also the fact that other users can have access in real time because each transaction is saved immediately.

It's difficult to make changes to certain things. For instance, the invoicing. It's not very adaptable to how I want them to look and what information can be shown on them. Sometimes it difficult getting things straightened out with taxes. If there's a mix up I can not take care of it by myself because of the restrictions of manually making changes. I also don't like that restriction that are set up in TSheets for changing custom fields and managing employees. Trying to figure out how the "service items" import from Quick Books has been a little trying. As for the employees, I am no longer able to help them recover their passwords.

Being integrated with Tsheets & our PoolPro software takes away from me having to do things twice. Not having to perform backups from Quick Books all the time. Having help at the push of a button. Being able to have give my employees access to their information via the workforce.

helps us to do things so much quickly now, accounting made easy

it could be faster, i would like it to be smoother

we have cut so much time

I like the Dashboard and modules tabs on the left side. Easy to use.

The program can be glitchy due to it being an internet program.

Accounting, invoicing and order processing are just a few.

Easy to use, the ability to connect to other CRM applications and modules is extremely helpful

Bit hard to teach new administrators the backend tools, a introduction process within the system could be helpful

Accounting issues, keeping track of quotes and current sales streams

Pros Numerous features Cloud-based Easy to use Advanced invoicing features Numerous integrations Good tax support Good mobile apps

Cons Occasionally unintuitive Expensive Limited support options

The communication aspect. It is easier to have a second form of connection through email.

Being able to log in from anywhere is very helpful

Barely any user role customization compared to the desktop version, no average cost method for inventory

It's solving the problem of keeping track of our financial results, which benefits us as a company in our decision making. This allows us to continue to operate in a way that makes sense.

Amongst a host of so many other reasons, QBO Advanced is Robust User-friendly Has excellent reporting capabilities and, Has unlimited chart of accounts, locations and classes Has inventory management

QBO Advanced is made only for US companies or businesses from a tax perspective and not for other countries, for example, The Bahamas, where we do not have an income tax, only Value-Added Tax (sale as a sales tax). Please consider creating a QBO Advanced Global.

It helps me account for my own business as well as that of clients who do not have their own accounting software.

- Custom fields feature to integrate with our CRM hubspot to make the forecast and projections effective - User level permissions

Frequency of the validation of credentials during a session

-Custmised reporting -Different level of permissions to users

I like that it is easy to use from any computer

I don't like the inventory management function. Doesn't work well for lot code based inventory.

I don't notice any more benefits with advanced than with regular online. We needed to it increase our user count.

Online, web-based. Unlimited COA accounts. Reporting and Analytics. Role Access Customization.

Difficult and complex to do real accrual accounting (prepaids and deferreds).

Keeping the books.

Automated email delivery of invoices. Easy to use and can be used for small businesses for their billing, AR, and more. It is good with their reports and contact management.

Their is a limit to the Amount of invoices you can generate per batch of 100 invoices therefore difficult and increased management wor if you have more than 100 invoices to bill.

Using for small business billing and it's a good system. We can generate our invoices an delivery them to the customers on time with this system. It is easy to use.

There are many options to do various things bc there are no other programs available that does what it does.

The user interface isn’t quite smooth. There’s a lot of having to do things in round about ways. Sometimes there are glitches too.

Accounting, pay roll, and client billing.

It has an easier dashboard, but not much else.

You can't do imports on iif files or other formats like the Desktop Version so that makes some things difficult.

We have members who only need to view certain things, so this gives them access to reporting on their on time.

The accounting is very easy to use. Reports are easily filtered and accessible.

It's not for construction. The progressive billing they just turned on can only bill in percentages and amounts not quantities. Customer service is no longer available on the phone, you have to send a message and someone will call you.

Gathering data for reports. It's more streamlined.

Their platform is easy to learn how to use.

Their customer service is entirely lacking and unprofessional, they tell you they will email and supervisors will call you to help you but they do not.

Quickbooks is the most unprofessional business I have ever worked with; their lack of customer service and communication is unparalleled. They claim to care about their customers and want them never to feel taken advantage of, however when they decide to "hold and review" a small business' deposits for services already completed they are allowed to hold it for 270 days or make you return it to the vendor while charging you a 3.4%+.25 fee for doing the transaction at their discretion. On 12/16, we had three invoices paid by a customer and quick books decided since the amount was a large one they needed to hold if for review, I understand that banks will hold a large deposit for a couple of days to a week if it is a large amount until it clears, however this was not the case they asked for us to provide 6 months of bank statements, a contract signed by our customer, the customers billing information, signed invoices, and a questionnaire answered, just to get the deposit that the had already charged us 3 percent to hold in their account. We called many times and tried to chat with an expert also to be told over and over the same thing, we just wanted the transaction reversed so our customer could send us an ACH payment, but we were told they needed to review this further. Skip ahead 2 weeks we had agreed to just have funds deposited because we were told they couldn't reverse the transaction and agreed to pay the initial 3% fee if they would deposit, and they decide to tell us they are uncomfortable funding this transaction and they would not give a reason even though we have been doing business with them for over 2 years and our customer is completely legitimate. They said our only option was to refund the customers money through our merchant account and that it would cost us another 6800 dollars to do so, but they may waive that fee for us since they were making us return it, but it was not guaranteed. However they would not return the original 6000 dollar transaction fee that had to stay on our account???? So in essence, what they did was take an interest-free loan with our 200,00 dollars and hold it in their account for three weeks and charge us almost 6000 dollars to do so. We followed their directions to return the funds and now that transaction is on hold for review in our account, our customer cannot pay us until they see that money in their account but we have completed these jobs over a month ago and who knows when we will get our money paid to us. We were told the case was being escalated to supervisors multiple times and we received no communication on this, we were promised email updates and never heard anything. We had to spend hours every day for weeks on the phone and online chat to try to get answers from these people and ended up no better than when we started, when we finally did get a hold of a supervisor, he said things like this happen all the time and their company is a joke that does not care about their customers and it is completely unfair, but they don't have the power to help with anything either. JUST RIDICULOUS!!!