QuickBooks Point of Sale Reviews & Product Details
QuickBooks POS is an online tool built for retail business owners. This allows users to manage and integrate retail businesses—online and in-store–accessible via one central dashboard. With QuickBooks POS, owners can easily identify payments, track sales and manage inventory.
| Segment |
|
|---|---|
| Deployment | Cloud / SaaS / Web-Based, Desktop Windows, On-Premise Windows |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
QuickBooks Point of Sale Pros and Cons
- Multiple payment options including contactless, gift cards, and mobile wallets.
- Direct eCommerce integration with synchronized inventory
- Detailed reports and analytics with VAT and tax management options
- Marketing and sales tools for loyalty programs and referral campaigns
- Limited supply chain management options
- Expensive hardware options with a flat one-time payment structure
- No employee management tools
QuickBooks point of sale system is simple for adding in items for the invoice. You can export it and bill from the software, or simply use it like a register for payments and billings.
While the features are what you need, the software is simply not user friendly. Think using a droid vs an iphone. simple design of layout and placement of items would make it much smoother to use.
Used it as a pos system.
Super easy to use. Inputing inventory and updating it.
System doesn't always update in a timely manner
Accurate inventory.
I like that it helps me keep track of inventory and keep track of what customers have bought in the past. Easy to use for the small amount of retail that I do in my office.
I don't dislike anything. Bigger businesses will find that the basic POS is not enough for what they need. They would need the pro version
I can keep track of my inventory and keep details on transactions and what customers buy. This helps me to decide which inventory to keep in the office and which inventory to get rid of.
It keeps everything and is very accurate
It quits a lot and is quirky in operation of it.
We use it to keep track of income and remind customers. It is very accurate and has a good tracking tool with it.
I like the fact that the item lists are in alphabetical order. That’s about it.
I dislike that different stores within POS do not communicate with each other (meaning I cannot search one customer’s history in each store and find the same content). I also dislike the fact that when searching for customers, sometimes the customer name does not populate unless you go to customer list. It’s annoying.
We are helping solve inventory issues, but again the trouble with not being able to communicate the Same info in between stores.
It appears to be comprehensive and my CPA uses it.
It is complicated. When my CPA is not around, I cannot do payroll functions as it is not intuitive. Also, from the day I first loaded it into my laptop, it loads very, very slowly (sometimes takes and hour to fully load) and when it is running, the entire laptop runs very slowly.
In my business, it does accounts and payroll.
I like the overall customer service associated with the program. I have had some questions which have been answered in a very short amount of time and it did not takeme a long time to get in contact with somebody who was able to answer my questions. I think that the website is great for all affiliates however, I wish there was more of a focus on the overall management chain.
I find the lack of a streamline design to really be disappointing and complicating to use. This design does not allow the users to focus on the material but instead the user has to work on understanding the application and then going through and re-evaluating the data.
I think that this program has allowed me to opportunity to grow and understand more about the corporate world. Using a survey webpage is great because it allows great communication between both customers and the professionals managing and inputting the data.
Customer service was always extremely helpful. Jason was awesome
When it didn't work I had to sit on the phone for hours because no one locally could fix it
POS and inventory
The only thing I liked of this was that it was easy for the cashiers to use. It was very difficult and frustrating since we really needed a POS program urgently, so we chose this one because it was from the same accounting program we use, so it would be supposedly easier to integrate. It looked it was really simple to use and to implement tho, so at least the setting up wasn't that complicated as everything else. I hope that at some point they fix it so it can be use later on, who knows! Maybe they do make it better, since this company has other great products (such as QB's!)
Everything else, it was really difficult to connect it even with Quickbooks itself. We sent more than 15 hours a week just trying to work with the support via phone, it was useless, not even them could fix it. I thought it was going to be a great product since its Intuit's, I was very dissapointed. They offered another solution via another program they are offering, but it was way too expensive, the price was prohibitive! As of, today the problem couldn't been fixed. So it was a waste of money and time.
We were trying to have it available for all the stores and with the mobile-stores too.