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QuickBooks Time Logo
QuickBooks Time
4.5
(1,426)
(Formerly TSheets)
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QuickBooks Time Reviews & Product Details

QuickBooks Time Overview
What is QuickBooks Time?

QuickBooks Time is the most efficient and readily accessible time-tracking tool for small and big businesses. It allows users to edit, track and approve time right from a laptop, tablet, or smartphone.

Company Intuit Inc.
Year founded 1983
Company size 10,001+ employees
Headquarters Mountain View, California, United States
Social Media
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QuickBooks Time Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
QuickBooks Time Features
Accounts Payable
Accounts Receivable
Audit Trail
Automated Reminders
Bank Reconciliation
Billing & Invoicing
Budgeting & Forecasting
Compliance management
Customer Management
Customizable Reports
Dashboards & Analytics
Data Import/Export
Expense Tracking
Financial Reporting
Fixed Asset Management
General Ledger
Integration with Third-Party Apps
Inventory Management
Mobile Access
Multi-Company
Multi-currency
Payroll Management
Project Accounting
Purchase Orders
Recurring Billing
Revenue Recognition
Sales Orders
Tax Management
Time & Expense Tracking
Vendor Management
QuickBooks Time Media
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 10, 2024
QuickBooks Time Logo
1,426 QuickBooks Time Reviews
4.5 out of 5
Enterprise (> 1000 emp.)
Apr 28, 2017
 Source
Overall Rating:
5.0
DP
Danny P.
Owner/ Journeyman Carpenter/ Master Carpenter
Share
"Best Service ever, I mean Ever"
What do you like best about QuickBooks Time?

The chat service helped me a ton as well as the amount of time the program has freed up.

What do you dislike about QuickBooks Time?

What's to Dislike? This is an amazing addition to QB and any online type of tracking

What problems is QuickBooks Time solving and how is that benefiting you?

No worries about tracking time and codes. Can easily back-check all jobs.

Small Business (50 or fewer emp.)
Apr 26, 2017
 Source
Overall Rating:
5.0
PR
Pablo R.
Founder
Share
"Amazing staff !!!"
What do you like best about QuickBooks Time?

The support we receive from the friendly staff is amazing. They're very knowledgeable and treat you as part of the family, not just a customer. That's the type of support I receive from Tiffany B via chat all the time. We'll stay on board with TSheets just because of her.

What do you dislike about QuickBooks Time?

Dislike isn't part of my vocabulary, but since I need to add at least 40 characters, I'll say that I "dislike" ..................... Nothing !

What problems is QuickBooks Time solving and how is that benefiting you?

I was having problems with PTO settings for my employees.

Small Business (50 or fewer emp.)
Apr 26, 2017
 Source
Overall Rating:
5.0
JR
Jason R.
Reserve Police Officer
Share
"TSheets was a win win for our company."
What do you like best about QuickBooks Time?

I like the ability to clock in remotely for myself and my staff. See reports, totals, and so much more from not only the app but from the mobile app as well. How fast and great the support is, like on live chat. I resolved 99% of my questions/issues via live chat. If there is a feature that I want to perform but cannot, they have no problem writing up the enhancement request for me. I have even submitted enhancement requests myself, via email, and unlike many other companies, I actually received a response back that was a human and not a robot, or worse, ignored by the devs. Their support and willingness to work with you, educate you on the process, etc makes life so much easier not only for our techs, but for our management and office manager.

What do you dislike about QuickBooks Time?

A few typical things would be like: If you turn off employee's ability to edit timesheets, when you go to reject their timesheet, it kind of is useless to reject because they cannot fix because then you as a manager have to edit for what you rejected. It would be nice to be able to reject only for incomplete notes or something and they cannot edit the time but at least edit the notes Ability to clock into more than one job/client at a time. (aka double billing) If needed, have the ability to put Payroll to one Quickbooks company data file and the billing time to the billing Quickbooks. We use two Quickbooks company files because of the way we are setup with our governmental clients, we have to have them separated. There are a few minor issues that I have submitted but I will not mention here. As they are not issues in how they relate to the software but rather how we do business and the enhancement request would need to be done to TSheets to allow those abilities.

What problems is QuickBooks Time solving and how is that benefiting you?

We used to use Outlook calendars per type of business (not client, but every sort of business we handled, the clients would be tied into their own calendar under that category), our office manager would then go into each calendar to copy and paste each entry into Quickbooks for invoicing/billing. We tracked our billable time on the helpdesk ticket system on the ticket itself We then took the calendar entries, and put them onto our Excell Timesheet report, by manually totaling the values, which would calculate our worked time, billable time, paid time off, holidays, etc. We would then have to cross check the Helpdesk report with the excell time sheet report to ensure our billable time/hours matched, which would mean our calendar was updated correctly. TSheets allowed us to get rid of the calendars and the timesheet excel form, which reduced "unbillable" time on payroll submission week by 1-3 hours PER staff member, meaning they can focus on what is more important, the clients. With Quickbooks integration, TSheets also reduced payroll and billing time spent for our office manager by HOURS plus made our billing process faster, which means instead of clients getting bills every three months, they get them monthly or sooner.

Small Business (50 or fewer emp.)
Apr 26, 2017
 Source
Overall Rating:
5.0
MS
Mark S.
Mechanical Designer
Share
"great service!"
What do you like best about QuickBooks Time?

Janine was very knowledgeable and very quick!

What do you dislike about QuickBooks Time?

nothing. I was very happy with everything.

What problems is QuickBooks Time solving and how is that benefiting you?

needed to transfer web connector to another computer

Small Business (50 or fewer emp.)
Apr 25, 2017
 Source
Overall Rating:
5.0
BF
Bruce F.
Relationship Marketing Senior Manager And Sr. Certified Trainer
Share
"Excellent customer support"
What do you like best about QuickBooks Time?

Sydny was patient and helped completely solve my issues.

What do you dislike about QuickBooks Time?

My only wish is that we could set up the job code menus as we want, rather than having to get the support team to do it for us.

What problems is QuickBooks Time solving and how is that benefiting you?

We're tracking our workers in the field and documenting their time.

Small Business (50 or fewer emp.)
Apr 25, 2017
 Source
Overall Rating:
5.0
DR
Denver R.
Candidate For Va Governor, Consultant, Distiller
Share
"Elaina is awesome"
What do you like best about QuickBooks Time?

Elaina...thorough, witty and knowledgeable

What do you dislike about QuickBooks Time?

Nothing at all... easy to use and simple....simple

What problems is QuickBooks Time solving and how is that benefiting you?

Keeping time

Small Business (50 or fewer emp.)
Apr 21, 2017
 Source
Overall Rating:
5.0
JH
Joseph & Tammy H.
Owners
Share
"Tsheets is Awesome!"
What do you like best about QuickBooks Time?

We are a mobile company - so enabling our employees to clock in and clock out right from their phones is a wonderful concept. The employees love that they can view their schedule and see the hours they have accumulated for the day, and week. The customer service is amazing helpful - answering questions via email, live chat, and by phone. I had an issue with an employee information not importing over and Janine was extremely helpful in helping me resolve the issue.

What do you dislike about QuickBooks Time?

Nothing - so far. We are in the trial subscription.

What problems is QuickBooks Time solving and how is that benefiting you?

Employee's schedule viewing and employee's hours clocking in and out for the day. This system runs great with quickbooks online.

Small Business (50 or fewer emp.)
Apr 20, 2017
 Source
Overall Rating:
5.0
LV
Luke V.
Partner
Share
"Great. and getting better every day."
What do you like best about QuickBooks Time?

The biggest feature that we enjoy actually isn't a feature of the software at all, its the Tsheets team. They work very hard to listen and add in feature requests or figure out workarounds that will help with our experience in the meantime.

What do you dislike about QuickBooks Time?

The main component of what we use Tsheets for, the schedule, is still in its infancy. This makes it obvious that some things have been overlooked. The Tsheets team has worked very hard to listen and add features very quickly. I am looking forward to some great feature that already are in the works.

What problems is QuickBooks Time solving and how is that benefiting you?

Tsheets has drastically changed how our company communicates. We have 15 employees on the road that used to call in to the main office everytime to find schedule change or additional information about a specific job, now with Tsheets all this information is delivered directly to their phone. Time tracking and payroll has been just an added bonus to that functionality for us.

Small Business (50 or fewer emp.)
Apr 20, 2017
 Source
Overall Rating:
5.0
JG
Jonathan G.
President
Share
"Help with TSheets"
What do you like best about QuickBooks Time?

The company culture of TSheets is really terrific. It begins with their hands on approach and filters to every detail of their customer care department. Everyone is upbeat, knowledgeable about their product and willing to go the distance to make sure our needs are met. Many companies promote themselves this way but few execute to TSheet's level. Brendon, who I spoke with today, was truly helpful and the embodiment of the TSheet culture that we have now come to count on daily.

What do you dislike about QuickBooks Time?

We have yet to find something we dislike.

What problems is QuickBooks Time solving and how is that benefiting you?

Tracking time for our company was old school prior to onboarding with TSheets. We now take care of two issues 1) GPS tracking of our teams and 2) easy work hour management.

Small Business (50 or fewer emp.)
Apr 20, 2017
 Source
Overall Rating:
5.0
JL
Jennifer L.
Administrative Assistant
Share
"Fantastic program with excellent customer service"
What do you like best about QuickBooks Time?

Customer service goes above and beyond to make the program work for your specific needs.

What do you dislike about QuickBooks Time?

There's not much. Only encountered one area that this program did not suit our needs, but their team is working on making it fit!

What problems is QuickBooks Time solving and how is that benefiting you?

We are utilizing time tracking and GPS tracking, which have both truly streamlined our payroll process, and helped us identify if anyone was being dishonest with their time sheets.

Small Business (50 or fewer emp.)
Apr 20, 2017
 Source
Overall Rating:
5.0
SB
Simmi B.
Owner
Share
"Great Software"
What do you like best about QuickBooks Time?

TSheets has some really great features! Love the GPS tracking especially for construction clients, as well as the interface. Tiffany B was extremely helpful :)

What do you dislike about QuickBooks Time?

T sheets is a complete time sheet software. There is nothing that I feel should change at this time.

What problems is QuickBooks Time solving and how is that benefiting you?

Need a time sheet solution for multiple clients with an easy to use app and QuickBooks Online integration.

Mid Market (51-1000 emp.)
Apr 19, 2017
 Source
Overall Rating:
5.0
GV
George V.
Office Manager
Share
"Rachel Munk Rocks!"
What do you like best about QuickBooks Time?

We had a conference call with Rachel today and she was amazingly great with her training with employee that are new to using a computer. They were able to understand navigate and succeed with what they were taught today. Rachel made it very easy for them and was patient with their questions. She is very knowledgeable with TSheets and I would highly recommend anyone to use her services.

What do you dislike about QuickBooks Time?

Not a thing! Rachel Munk was awesome! I have no complaints about the call whatsoever.

What problems is QuickBooks Time solving and how is that benefiting you?

TSheets integration with QuickBooks works out for our company very well. My staff is able to manage our employees very easily as we have multiple jobs throughout the country.

Small Business (50 or fewer emp.)
Apr 19, 2017
 Source
Overall Rating:
5.0
CB
Chris B.
Chief Operating Officer
Share
"Outstanding customer service!"
What do you like best about QuickBooks Time?

We have been using this product for almost two years with absolutely no issues so I've never really had to call support. Today we were connecting TSheets to another quickbooks file so I called their support number to guide me through the process. Within a few minutes Rachel responded to the call and from that moment till the time we hung up I have never been so impressed by the level of customer service a single person has given me! Rachel was amazing, helpful, patient and entertaining throughout the whole process! In the end, I was disappointed that the call had to end and look forward to the next issue I have with TSheets!

What do you dislike about QuickBooks Time?

Absolutely nothing. Great product and outstanding customer service.

What problems is QuickBooks Time solving and how is that benefiting you?

Tracking time

Small Business (50 or fewer emp.)
Apr 18, 2017
 Source
Overall Rating:
5.0
DW
Dave W.
Consultant & Coach
Share
"Support call with Janine"
What do you like best about QuickBooks Time?

She was excellent. She know what she was talking about, was patient with me, cheerful, and competent.

What do you dislike about QuickBooks Time?

I would not change anything. janine did an excellent job

What problems is QuickBooks Time solving and how is that benefiting you?

Connecting my Tsheets account with my Quickbooks

Small Business (50 or fewer emp.)
Apr 17, 2017
 Source
Overall Rating:
5.0
FS
Francine L. S.
President, Cp Fs, Fmp, Cfsm, Cfm, Fsm
Share
"TSheets Customer Service"
What do you like best about QuickBooks Time?

Customer Service is among the best I have ever encountered. Today I worked with Reece, he had my questions answered within just a few minutes and little disruption to my day.

What do you dislike about QuickBooks Time?

I can't say that I have any dislikes as of yet, everything is user friendly - Tsheet even makes the software fun for my team use.

What problems is QuickBooks Time solving and how is that benefiting you?

Payroll reporting is effortless now, it passes straight from qucikbooks to my a accountant - also much more reliable.

Small Business (50 or fewer emp.)
Apr 17, 2017
 Source
Overall Rating:
5.0
KK
Kaveh K.
Owner
Share
"Great customer support! I just chatted with one of them, Tiffany B, and she had me straightened out "
What do you like best about QuickBooks Time?

Customer Support, ease of use and implementation

What do you dislike about QuickBooks Time?

The administrator uses the same app as the workers. Not enough functionality on the app for the administrators

What problems is QuickBooks Time solving and how is that benefiting you?

Employee tracking.

Small Business (50 or fewer emp.)
Apr 17, 2017
 Source
Overall Rating:
5.0
MK
Matius Larson K.
Director Of Operations
Share
"Administrator Help"
What do you like best about QuickBooks Time?

Shannon O. knew exactly how to solve my problem the minute I made an error of inputting my hours before I realized I made an error. Her advise was precise and to the point and got me to where I wanted to go and to be. I highly recommend her prompt service and pleasant attitude in making time-sheet administration more enjoyable for me.

What do you dislike about QuickBooks Time?

You have to go to full-screen to be able to manipulate when opening different menu tables on T-Sheets.

What problems is QuickBooks Time solving and how is that benefiting you?

Approvals is not a daunting task after Shannon O showed me the way!

Small Business (50 or fewer emp.)
Apr 17, 2017
 Source
Overall Rating:
5.0
HF
Heather F.
Owner/Admin Officer
Share
"Inexpensive and Easy"
What do you like best about QuickBooks Time?

TSheets was an inexpensive and easy to use solution for our time-keeping.

What do you dislike about QuickBooks Time?

I didn't like that I had to unlock all of the time-cards past a certain date to change the information for that date.

What problems is QuickBooks Time solving and how is that benefiting you?

It allowed me to import customers and billable jobs into QuickBooks.

Small Business (50 or fewer emp.)
Apr 14, 2017
 Source
Overall Rating:
5.0
MH
Mark H.
President
Share
"Excellent Customer Service"
What do you like best about QuickBooks Time?

Got a live person within seconds! She was extremely helpful and answered multiple questions.

What do you dislike about QuickBooks Time?

Nothing so far. Everything works as advertised,

What problems is QuickBooks Time solving and how is that benefiting you?

Payroll automation

Small Business (50 or fewer emp.)
Apr 13, 2017
 Source
Overall Rating:
5.0
SW
Steve W.
Certified Floorcovering Inspector
Share
"Awesome company"
What do you like best about QuickBooks Time?

The customer service is great. I have called a few times with questions and they are very friendly and helpful. Spoke to Janine today and she is a rock star! We have just started with TSheets last week and we are loving the simplicity and ease of the program.

What do you dislike about QuickBooks Time?

I just got the notification on sounds being available when clocking in or out, or when changing tasks. I'm unhappy that the sounds don't work on our phones. We do most of out work away from the office so our phones are the primary tool for using TSheets. I also have a notification (red #1) on the upper right hand corner of my iphone TSheets icon that I can't seem to get rid of. With my personality, this is really bugging me. The representative was not able to help me get rid of it either. We need a spell checker on this review page big time!!

What problems is QuickBooks Time solving and how is that benefiting you?

We love that we can set up several tasks to clock in and out of throughout the day. This is helping us see where our time is going each day. I can hardly wait to see what that looks like in 6 months or a year.

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