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Rippling Reviews: 4.8/5 — Highly Rated
Rippling is a cloud-based software platform designed to help businesses manage their HR and IT operations from a single interface. It streamlines processes such as payroll, benefits administration, onboarding, and computer and software setup, making it easier for companies to onboard, manage, and offboard employees. Additionally, Rippling integrates with numerous other business tools and platforms, providing a unified solution to automate various administrative tasks and improve operational efficiency.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Rippling Pros and Cons
- Modular HR, payroll, and IT solutions that connect seamlessly with each other
- Integrates with 500+ third-party software
- Users can easily switch its PEO option on and off
- Payroll solution supports international payments
- Pricing isn’t all transparent
- You can’t purchase other modules without buying the core Rippling Unity platform first
- HR help desk option with phone and email support costs extra
- Gets pricey as you add features
Compare Rippling with other popular tools in the same category.
I have not ran into many, if any, issues when utilizing Rippling. I like the easy to identify tabs and the reminders that the site sends you if you have a task that needs to be completed!
I would like to be able to utilize Rippling for timesheet entries. Currently our company uses a different site just to enter time. I would like to see that condensed to one site, such as Rippling.
They are solving the problem of having everything in one place. The site is easy and convenient, everything in one spot, right at your fingertips!
I love the way Rippling simplifies payroll and benefits. It keeps everything in one place, which saves me time when I need to get information on my employees quickly. Plus, the automated parts make things even easier for me. I have to do less work, but the accuracy has not changed.
The integration with Salesforce can be improved. For example, it would help if synchronizing data was easier and took less time.
Rippling saves me time and allows me to focus on what I want to accomplish. This is because Rippling manages employee data, streamlines onboarding and offboarding processes, and eliminates cumbersome tasks like filling out paperwork or manually entering information into our HR systems.
They've thought of all the next steps. As a startup, it's awesome that I don't need to spend hours doing research on what's next. They've thought through everything, from payroll (of course) and insurance to contracts and onboarding (or offboarding) employees.
Once in a blue moon, there are bugs - like with any software. But their team has been awesome about helping me resolve issues, so I'm really not concerned about this.
As a startup, we needed a way to efficiently manage our payroll without having to learn the ins/outs of HR. Rippling did that for us, and also provided a way for us to offer insurance to our team - again, something we would've had to figure out on our own.
What I like best about Rippling is it is really easy to navigate. The sidebar shows me the various options I have to select. The home page shows the single sign-on information and personal apps.
What I dislike about Rippling is that the sidebar options must be expanded to view. For example, it shows me Tools but I can't see what falls under that category unless I expand it. It would be nice to just show it underneath without an additional click.
Rippling makes it easy to view my paystub information and access information to my benefits. I enjoy the email notifications notifying me when it's payday, they make it a joyous occasion and the email looks fun with the pictures.
I love how easy it is to run payroll and manage employee wages/benefits. It makes administrative work a lot more convenient. I assume the same will be true of taxes as well.
Some of the pay run settings seem to be a bit difficult to use or buggy. For instance, some of my contractors and employees were incorrectly paid after their contract was terminated. Not sure how to get that money back.
It helps solve the burden of filing taxes for new employees and streamlining the whole onboarding and offboarding process in a very convenient way. We love it.
I like the user friendly interface; Also the support aspect; Everything is easy to find
I don't like the timezone capabilities as well as the limited PTO customization features
We are able to house our employee data in one place as well as complete payroll. We also use it for applicant tracking and time and attendance
It's user interface. It's clean and pleasing to the eye. It is straightforward, and navigation is easier cause all sections are properly labeled and easy to find.
Some categories are not included in the dropdown options or apps. Like for example, if you want to view an event history for a specific individual, you can only see the changes made by the HR team and not by the individual.
Employee management and information search. It is easier for me to search for information in rippling. Also, their help support is very easy to use. There are always available supports for you to chat with whenever you have a question.
It streamlines to many things that help relieve the stress of getting someone paid. All of my employees and contractors who use it find no issue in getting set up and getting paid. Highly recommend!
I don't like that they charge for every single new module or service. Also wish they had phone support instead of just email/chat.
primary payroll
I can access it from my phone, it is easy to navigate, and it is not too clunky, or overwhelming. I am familiar with it from previous jobs, but I like how each company can customize it the way they see fit.
I don't love two-factor authorization every day, but that is understandable. Other than that, I don't think I have any complaints. Would just be nice to remain signed in longer.
It allows me to clock in and out. I can also adjust my times if needed. I can request Paid time off. I can also submit my benefit elections from rippling as well!
Rippling makes it extremely easy to access important documents and resources in its one-stop-shop platform - from seeing my paystubs to reviewing my insurance plan, to submitting PTO. The website and app are both simple to navigate.
Noticed some apps take a bit of time to update/information is not always the most up-to-date.
Easy to manage different apps.
I can easily access my pat stubs and benefits
I've had no issues so far. Although it was difficult to change my address, but that could be user error
The ability to see payroll, my benefits, 401k
everything was in one place not a number of logins to go through, and there is sso on important app to onboard onto
if possible there are more eng focused onboarding which would be nice to do all on rippling
time wasted onboarding
Rippling is incredibly user-friendly, keeps you engaged as an employee, and makes sure that you are able to easily complete your tasks.
Sometimes there are too many outreach emails / reminders to my inbox from Rippling.
Rippling puts all of the necessary administrative tasks, duties, training, etc. in one place and makes it easy to use.
Everything is sectioned in useful ways, and if you can't find something, you can use common sense and you usually get there.
I don't see a Spanish language option, I wish there was one!
Clarity of benefits, of perks, and of organizational structure--who is who and what they do.
It is Human Resources at my fingertips. It is self- explanatory and easy to keep all my important documents in one spot.
Nothing. It is very helpful. There is nothing to dislike about Rippling
Human resources at my fingertips.
Helps sort all documents and makes work life easier.
The constant reminders on the emails can be alot.
Help sort out my onboarding process with my current employer.
First, the navigation and dashboard make it easy for you to find what you want. Information on Rippling is presented clearly and in an interesting way, not just a simple table, but also includes images.
The one area that I would like to see improvement is logging into Rippling. I frequently have to use an Authenticator app to login after just a few minutes of inactivity.
Using Rippling as an employee it is easy to see my personal information and I can do personal tasks fairly easily like enrolling in benefits and requesting time off. For my own tasks, I use the reporting feature the most for new hires.
We just onboarded to Rippling at my company and I was so impressed with the ease of onboarding. Knew exactly what to fill out and how to fill it out.
Nothing so far! Wondering if we get announcements/notifications for changes or updates in the future.
We are using them for our all in one HR software.
All my information is easily accessible.
I have to manually put in custom requested hours for PTO instead if it automatically calculating it based on my schedule
Ripplings keeps all the information in one place - payroll, vacation/pto, staffing information, etc.
When my company adopted Rippling, I thought it was just another HR management system. I was surprised to learn it could also be used for device management and SSO. Features I personally find useful include: * A Chrome extension that allows me to see birthdays, new hires, and vacations at a glance. * SSO for our most commonly used systems. * A simple way to request and manage time off for my team * Quick access to all of our benefit info There's way more to Rippling than the features highlighted above. Worth checking out!
No real downsides I can think of. Rippling has been great so far!
I'm neither a system nor HR administrator, but from what I've observed, Rippling has been a great "one-package" solution for people, systems, and device management, and it has scaled well as our company has grown.
I can request time off as an employee and approve and reject as a manager. My computer is also connected to Rippling to accomplish security standards that the company needs to get certifications and clients.
I don't see the work anniversary and birthdays of all my direct reports, only one, which seems weird to me because I guess all of us fill in the data while registering at Rippling. Why the work anniversary should be hidden?
1. Time-off requests: The platform is easy to use to request time off from my boss. 2. Time-off approval: I can see how many hours my direct reports have taken and how much they plan to take soon. 3. Device management: My laptop is logged in in Rippling for better compliance with security standards required by clients.
Very uncluttered web site, easy to access all the information I need.
I honestly could not find anything negative about the site
They are helping me find the plan name for the Vision coverage
With how simple it is, I can be out of the system for weeks and jump back in and easily find what I'm looking for. I love how my employer can customize the insurance enrolment process based on available plans. I could easily compare my current plan to the new plans offered, which made enrolling enjoyable.
Not much I don't like because it does what it's supposed to do.
Allows employees to easily find answers to questions eliminating having to reach out to people ops for everything.
The menu bar is very well designed, it’s clear and concise and I love the bulk expandable & collapsable options. I also enjoy the interface, it’s intuitive & straightforward.
Often times information can take much longer to load up than on other platforms - it works a bit slower even with good internet speed. It will also be very helpful to be able to download the Org chart diagram in an image format.
The tool increases visibility to a lot of things that are important for an employee. It’s a one-stop-shop solution for all people management features necessary. Also being able to add reimbursements directly to the payroll is a good feature.
Rippling is easy to use and does a great job organizing benefits HR details in a one stop shop.
I haven't noticed anything I didn't like.
Makes benefits selections and other HR details much simpler, and this saves me time and productivity.
I really like Rippling's UI. It is clean and fast, and I can access it on different platforms. It doesn't matter if I open it on my phone or a browser, I can get to what I want and accomplish my tasks quickly. I also like the reminders about birthdays and anniversaries, and that I can find information about my reports, payroll, etc.
Only downside is that I have to log in with my personal email address instead of the work email address.
I have used other employee management software in the past, and it has always seemed tedious, or it seems like the software was built many years ago. Rippling makes it really easy to use, it feels really up to date and current, and more like a consumer product than an enterprise product which is good. It helps me find what I need without having to email our HR partner.
It is easy to find everything. I can quickly take time off, track hours left, and complete tasks when needed.
I think the mobile application can be improved to provide more information when putting in PTO, WFH, etc., hours.
The platform benefits my work time and keeps all my important information organized, and I can easily access it when needed.
I like how easy it is to find what I need, make edits, etc. without needing to watch videos or read documentation.
We haven't used the Learning Development tools to their fullest potential, so it would be nice to streamline the UI when tools aren't being used.
Easy to find Benefits info, manage time off, view org chart, and integrate with Slack
The ease of navigation throughout the application. The size of the tabs is also considerable and bold making them easy to see.
I really don't have any dislikes, if there was something that I would like to see added to the app would be the ability to chat with HR and the service administrators.
Rippling makes it easy for me to obtain and access my employee information without directly contacting my company or manager to answer questions or concerns that Rippling already has covered.
The platform is user friendly which means you can achieve and get your task done quickly
I have had a great experience so far, so I can’t think of anything that i dislike
Our company assigns tasks during the onboarding process making the process easy for new employees