Scoro Reviews: 4.5/5 — Highly Rated

Mainly the software is used for an administration of our work flow, it has very good tools that help the seller to make budgets and customer segmentation planning. The CRM system that we implement with this platform allows us to improve our sales and solve problems in general to improve the control of each project. It has a good interface and you learn to use it very quickly, the tools in general provide a solution when talking about sales, it seems to me a complete and pleasant software with the aim of attracting new customers and sales.

We have not had negative experiences with Scoro, some problems yes, but they were solved thanks to the help of the support team who were very kind and are always available to the user for a better performance within the platform, however improve optimizations or updates of the services allow to give better results.

We use automation for business processes, follow-ups and reminders, this system really fits our needs and way of working very well, it allows us to have a work harmony, good administration and billing in addition to improving our CRM. The data we analyze can be found quickly without having to search so much, the work reports keep us updated and provide us with accurate information.

I have been using it for last year and I am satisfied customer of Scoro. It is equipped with various quality composed features like commenting, by which we can have discussion on the particular aspect of our project. I am not all worried about sending emails for having meetings, which is a time consuming process, but I invite my team for the meeting on Scoro.

Time tracking feature is an extra point and I cannot judge ones capabilities just by the amount of time he spent on the projects. This feature should be removed and pricing could be further made better. Moreover it is going well and providing great services.

It is very helpful and useful product. I have a clear idea about the billable and non billable works, so that I can manage my billings moreover I can track progress and I am capable to calculate the amount of the time spent by each team member on the particular project.

It helps businesses in combining CRM, project management, reporting and billing at a single platform. Any tasks of businesses can be easily manageable including invoices, expenses, meetings, planned tasks, files and comments. Portfolio of projects can be managed through tags and configurable statuses. It is helpful in managing tasks lists, invoices, time tracking and other reports related to work. It provides you with an overview of contact details of customers and communication history of customers. It provides you with updates about everything related to your tasks.

Some of its plans and packages are paid and may cost you high. Its trial version is only available for 14 days. You may experience some difficulties while integrating with accounting programs.

You can schedule meetings according to your priorities. It helps businesses in providing an overview of jobs, tasks assigned, task progress and deadlines of tasks. It is supported by various languages like English, Russian etc. Daily activities of the organization including work reports and financial reports are easily manageable through it. It reduces fragmentation automatically thus saving your time. You can select PDF templates for orders, quotes, invoices or you can create your own template.

Scoro is providing us great services in order to manage our numerous projects. It is much helpful in organizing each task subsection wise, through its platform we have grabbed the opportunity to brought everyone together at one place so that by blending news ideas we can accomplish the project completion Scoro has been designed by keeping every need of project management service. Not only we have a transparent and insight view of our team’s working by we can evaluate everyone’s progress.

There is nothing we do not like about Scoro, because it is a complete solution that provides us ease not to manage the projects but also tells about how to manage the meetings. I would like to appreciate its services as well as its team which works effectively.

Its amazing features are endless that help us to work on remote grounds also. Moreover it provides excellent reporting in terms of number of tasks which has been completed at particular time and how much time it consumes. Not only has this but it also updated us about the progress of our various departments regarding project handling.

options that are made available thanks to scoro

That there is no help videos with subtitles, there is no help line to call to, how to mark hours is very different and there is many oportunities to fail doing it

All my projects, bookkeeping, hours and details about the projects are in one place

That we were able to use platform in a non standard way but it works for us perfectly

Some reporting tools went away after last big change

It makes our daily operations much faster

the dashboard and task list make it very easy to quickly see what I need to be doing and how much time I should be allocating to it.

The inter-connectivity is both bad and good. Sometimes if things are not set up in a specific way at the outset, it can make it difficult / cumbersome to edit or add tasks or delays etc. at the other end. This can be frustrating.

I work for a small consultancy group and I think the directors now have a better handle on managing staff resources because it is very easy for them to understand quickly what we are each working on.

Allows you to analyze sales in a very detailed and every way.

From time to time, updates are made that are suppressed, but could be selective for the user. Sometimes updates are also being made that I do not understand - for example, the font of the program was changed. Why? It would be normal for each user to make these kind of choices themselves.

This allows you to monitor the daily activities of sales representatives, allowing you to analyze the sales comprehensively. Absolutely indispensable tool in everyday work!

Quick load times, easy task and financial tracking on projects

Can have more alert features built in for over delivery and other data points

Lead tracking, project execution, billing. Quote generation and sales pipeline updates internally , new customer tracking and onboarding

Scoro's CRM capabilities are easy to use. Managing customers as well as all of our broader contacts are a breeze to manage using Scoro's platform.

The time tracking components and project management reports aren't as useful as we'd hoped.

The task notifications and tracking are our favorite piece of Scoro. Our team can set-up a reminder to arrive the day it's needed so we aren't forgetting to follow up with important peoeple.

The best thing about Scoro is the fact you can view all of the data from a wide-angle on the dashboard area, such as "actual" income and new leads for this month and which invoices currently outstanding.

The layout is quite comprehensive and can be a little hard to adjust initially

For a reliable platform that helps facilitate project management

Very good tool in managing sales from different aspects. The interface is also very engaging.

We were having some issues with missing contacts on the contacts list. IT team have been very supportive/responsive on this though.

We have to keep an eye on Cost Control so this tool has been helping in this department.

Time Keeping, management of project deadlines, and also for personal time management. Simple UI

Bad Mobile UI. the syncing and the options available in drop down menus are very limited.

I have started managing my time better. And leading to better project management

Scoro has given us increased control over our project budgets and timelines. It's been a useful tool in improving our effectiveness as an agency.

The UI is simple but effective. The project overview functionality is very good. The reporting offers great insight.

Project management support, cost tracking, time logging.

I like the pipeline view and report, the ability to track time and the concept that Scoro is an end-to-end platform.

I think the project and task components need more work. For example: I would love to have a GANTT chart view of all the projects/tasks and be able to look at that from a day/week/month/quarter/year standpoint. That would really help us allocate resources better. I also don't like that you can't see the name of an opportunity in the pipeline view.

Moving away from Excel so team could have a universal view of sales, projects and tasks. To-date, we have customized our sales pipeline and use it to track opportunities; we have added all projects and the ability to assign resources - we need to do more work on Tasks and the Accounting aspect.

Ease of generating documents and creating PDF's

No way to get instant signatures or integration with docusign or similar

saving time

I like how it ingrates with other softwares like Qukebooks and the ease of issuing purchase orders and invoices and also obtaining reports, another useful feature is that you can time the tasks

the e-mail settings can be a bit problematic at times, sometimes it will indicate that the e-mail was sent but it not's actually sent

generate proper reports and ease of issuing invoices

Scoro is a tool with a perfect user interface design, all the functions are ordered showing a visualization of each one. I like scroll and the toolbar is customizable. It allows you to add and move jobs between different members. It is easy to configure for the first line options.

I think it would be great if you could proportionalize the time in a less uniform way as the days go by, that is, distribute the work on certain days, but allow one to be assigned more than another.

With Scoro, we can help our department develop certain projects at the same time. With several team members in different jobs, you have provided us with an effective collaboration and you have allowed us to meet the deadlines set by our supervisor for each project. In addition, it has also allowed us to handle negotiations with suppliers.

What we liked the most is that it is a multifunctional software. It has allowed us to manage CRM at the same time, as well as the billing and the follow-up of the workflow. All this generates that we can manage to improve several aspects of the company from a single point. In relation to the previous one, it also has a type of interconnected modules, which allow different areas of the companies to interact with each other, sharing and viewing the information together. The control panel, views and filters are also very well designed elements, just like the interface, which adapts perfectly to any type of device.

I think they could make a small variation in the sales channel. When you make a sale there is a process in between where you contact the customer, an agreement is reached on the conditions, payment terms are generated. All this should be able to modify and add in a state each individually, to see what change was recorded and at what time it did. It tells you when the deal was closed but not how long each process lasted.

We have managed to improve the speed by carrying out some processes that used to take us longer. We can see in a simple way if there is any unpaid invoice, review the calendar of the use of resources, also monitor the work flows made, all this is well organized and structured in Scoro. The customer data, purchase history, products and other data related to the sales channel also have them in a single place and divided each in its position so that we can see and modify if necessary.

It's a great value if you're looking for something on the simpler side. They are always improving and making the product better to fit client needs. They are really helpful and set it up to fit your needs.

It can be a little confusing to use at first but that's true for most products. They are also located in Europe so response time can be delayed.

We needed a simple budget tool for our department that wasn't Excel. Most other budgeting tools I looked at were either very expensive or didn't want to just be used for one single department. Scoro fixed both those issues for us and they tool works great.

I was using many CRM systems and even SalesForce, but I must admit, Scoro is the one I like the most. I can do everything I need for my sales activities.

Customer support can be better. We are worried about getting quick solution how to use for the industry of Export when we achieve new features on Scoro. Everything else is fine.

Sales overview by the region in general, price quotes, marketing activities, follow ups and email integration.

It is very easy to use and understand everything.

That I cannot use calendar week view as I would like. Whole day appointments take too much space from the calendar.

Very easy to add all information to one program.

Planing tasks, planing time, easy to see what projects overdued, information from comments goes to emails for collegues, perfect invoicing, reminders of not payed invoices. Eeasy to send invoices from system.

No chat which can help us to comunicate in one place without other system products, bad mobile aplication which we not using.

Planning, invoicing, design job counting by time.

Calender, where is possible to see what coworkers have planned

Interface is quite old-fashioned and hard to use

To see clients and their contacts, it is very easy to contact with clients

Customer support, frequency of releases and system updates, visual appearance

Before starting to register any data, it is very important to come up with the consistent approach to use

Registration of working hours spent on the various projects / tasks

Easily monitor my time consumption at work. It is very easy to monitor the dynamics of relationships with the client. Never miss important things. I know what my colleagues are doing and where they are. We have gone through a new level of offer preparation. Accounting supervision is available to everyone, you can see the status of each client-whether he delayed payment, whether the invoice was sent, etc. Available from any device with Internet access

It takes a long time to understand the program and its features. Sometimes the orientation between the sections is similar to the maze :)

In general, it seems that we have not even worked so far. Now we are at a more professional level, customer lists are organized and understandable, accounting is transparent. Communication with the client can be traced throughout the course of the relationship.

Ease of use, ability to communicate with colleagues, event management etc.

Low disc space, but can be integrated with Dropbox, so not really a problem.

Very smooth and good system, helps me organize events with ease.

Scoro is really easy to use, has great features and it is a great help to everyday work duties.

Sometimes the softwares creates projects too fast or just by typing and searching a project that already exists.

Scoro helps us to schedule, plan and organize our work.

Scoro on mugav ja hädavajalik abimees minu igapäevase töö tegemises

Üldiselt on 99% asjadest ok, kui siis mõnes kohas peab liiga palju "Back" nuppu kasutama

Seal on minu klientide kogu elu -ja ajalugu. Kui mul seda igapäevaselt ei oleks, siis ma ei saaks ka oma tööd teha

I like Scoro for its simplicity and light design. When you are a fresh user, you get used to it quickly. Making entries are convenient as the team makes continuously improvements for the application. In addition you have the oppportunity to design the calendar and home page respectively for your needs.

Design of the app could be more practical and colourful. For instance you could appoint certain colour for certain activity type - that way it easier to find activities in the calendar view.

Have been doing daily entries that GT would be able to take into account billable hours from the done job. I have discovered that thanks to Scoro I have much better overview and self-discipline over my work-hours.