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SendPulse Reviews: 4.6/5 — Highly Rated
Sendpulse is best known for being an email marketing platform that was seamlessly built for emails, SMS, messenger chatbots, and popular messaging apps like Telegram and Whatsapp. The convenience of having all these means it’s easier to reach your business through different channels and it makes it so much simpler for brands to track communication across different platforms. With Sendpulse, businesses can build adaptive emails, set trigger emails and get sent across different stages of the sales funnel, engage with leads and customers, send push notifications, launch SMS campaigns, and send up to 12000 messages for free through an SMTP server.
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
SendPulse Pros and Cons
- Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
- Capable of setting up trigger flows using emails
- Supports web-push notifications and event-triggered emails
- Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
- Capable of setting up trigger flows using emails
- Supports web-push notifications and event-triggered emails
Compare SendPulse with other popular tools in the same category.
Sendpulse interface is user-friendly and easy to use. It comes with a lot of features as compared to its alternatives. Quality application and superb end products in the form of emails sent. Inexpensive and best of all has a free plan for start-ups and small businesses. Overall, it is a great tool to have
Sometimes, I have the feeling that proper moderation is not done with regard to my email sources. As for the high rate at which emails bounce back, I believe it will be the same with other tools as this is determined by the quality of the email addresses I believe.
I am into the learning and development space. Hence I send out bulk emails to my clients on promotions, upcoming training programmes, new developments, newly accredited programmes and sales in general
Templates is good, pricing is fair compared to other services and also the mode of payment
The price of the SMS tool is high compared to other services
Email Marketing
I'm interested in the chatbot features.
I wish there were more features and tutorials for how to build telegram Chatbots.
SendPulse helps me solve automation and daily operations in my telegram channels and groups via bots.
the company provides with good and fast service. I have been using it for 1 month as free package and fully satisfied with the service and wide variety of functionality. I am planning to pay bigger plan to send more emails for my clients. Affordable prices.Thank you!
I dislike verification. I understand that it is necessary.
the company helps me by supporting me per emails
- Affordable and great value. Pay for the services you want and not the extras. - Easy to get started and connect with the various messaging services. - Very clean and intuitive interface to elaborate complex messaging bot flows. - Plays well with integrations via make.com (I connect mine to a Google Sheet). - Accompanying app works well to follow up with chats.
Nothing major. - Experienced a few minor glitches/bugs with exceptionally large flows (usually would go away with a refresh). - I would like to be able to select more than one item (to move, delete, copy, etc). - Not able to annotate the flow. - No folder system to organize flows and triggers. - The audience viewing system is not the best when you have many variables.
I'm using it in lieu of an email list. For new leads, I can pre-program a series of content drip over several months, with a funneling to paid products.
We used the SMTP service for transactional emails and email marketing, which worked great. The integration didn't give us any issues. Very easy to set up and just go ahead and do the work.
There was a bit of an issue in which I started receiving emails that were not according to my plan, where they said that my plan was not going to renew, but it would. I asked for support and it was corrected.
We were switching from another SMTP service provider, and it's just very easy and fast to integrate into your business and have a full suite of resources/services like SMS, Email verifier which comes in great help, in case you want those features as well. Very useful in general.
Monetising the push notifications service
Ux wise it can inproved and make whatsapp chatbot alsi freemium
Giving 10k limit on oush notifications and extra earning source
Great Value for what you get. It does give a small business what they need to start building a list & start profiting. I like the landing page & email optin creator page.
I think there needs to be a "start here" when you sign up. What each thing is and how they can all combine together to make a successful campaign. A better flow process of the individual elements.
To get more leads at a reasonable price for my business towards my products. I haven't used the full value of the services offered, because I don't know how everything links together.
It's really easy to build your own mailing list with SendPulse and start sending bunch of emails. I also like the possibility to use their SMTP Service to send emails
You have to pay in order to enjoy some services offered by Sendpulse. For example if you want to verify your mailing list in order to verify if there is any invalid email inside.
SendPulse allows me to send a lot of emails regularly to my customers. I am pretty sure my email will not go into the spam folder, so I increase the probability that my customer will receive and read it.
Customization in chatbot setting flow is very easy
WhatsApp customization could have been better and they don't have a website chat bot
It saves me a lot of time by interacting to our customer based on the chat flow designed and reducing response time by leading it to customer satisfaction
Sendpulse has been a great help to my email marketing efforts for my blog, I love the drag and drop features the most. It is quite simple to use
Sometimes my sign up forms have pixellated pictures which do not do well for conversions on my blog
Helping to collect blog visitors' emails and turn them into customers via my email automation.
SendPulse has some good options to communicate with your base. It's easy to use, even without know HTML, and has some CRM options for who wants more than mail marketing.
It could have more default templates for mail marketing solution.
In general, to communicate with base of leads and reach new ones.
SendPulse is a feature-rich and cost-effective email marketing solution. It has an easy-to-use email editor with lots of templates, enabling you to create awesome marketing emails and send your subscribers. Their free plans provide you with more than enough email count per month to try. If you don't have many subscribers, then the free plan itself is good. The paid plans are also there so that you can go for one if you have more subscribers. You can copy any email campaign in new for sending; 130+ templates are also there to help you design your campaign. The dashboard provides complete analytics of every campaign. Their email throughput is also excellent.
They restrict email sending if your email gets bounced. The Policy of SendPulse related to adding email addresses to the contacts book is not good, some time they take much time to approve emails.
I am using SendPulse for my monthly newsletters to my website users and encouraging them to come to the portal. Viewing detailed analytics, I can get the mood of my user base. Integrating subscription forms on my WordPress site is very easy, and I can collect new users' emails.I am sending web push notifications also.
The 'drag & drop' feature for the email template creation and the email automation feature for lead nuturing
I am using Zoho CRM & I have to use Zapier for integration that is a feature not available rest all is fine
Creating email templates & making automation rules for email nurturing were the two main problem statements for me, which were solved to a very large extent with SendPulse.
I like the landing page option best. It helped me to create world class landing pages. Allowed me to create multiple landing pages for every leadgen mailer. Its better than the other alternatives. And its easy to use.
False Positive rate is very high for email checker tool. It works but can use some update. If it is optimised to reduce the false positive rate then I think this will do wonders.
I create multiple mail campaigns daily to get my audience on my platform. Send pulse helped me to create campaigns for platform users and for lead generation. This improved my lead generation funnel. Also with the quick mail template builder available my speed of creating campaigns has improved.
So, we send a lot of emails to subscribers. Like...lots. Sendpulse provides us a with a way to make up something that looks appealing and then send in bulk without getting too many complaints and getting "blacklisted" for bulk spam. We only send to subscribers anyway so...(but still). It is pretty intuitive and works much like any bulk emailing service. I like the dashboard and the way it doesn't let you send emails to randoms. That suits us fine. We got it on a special and love the amount of emails we can send for a really decent price.
Not a lot to dislike. One bugbear is more about a habit we have fallen into. When you create an image as your mailer and it gets sent to people then in many mail programs the default setting is to hide images until you click that you want to see it. This means people will see the name of your image. There is no quick way to add alternative text (probably is but it doesn't offer it to you or prompt you when making up the mailer). We have to go and add the alternative text as the name of the image (at present). Small thing but it impacts on how we use the service a little. So, no real complaints.
We need to send thousands and thousands of emails out in a short time period when new issues of the magazine come out. Sendpulse makes that easy.
Its UI and the ready to use features the class of the app is good
Some performance legs, where some experience get wasted
Promotional mailing
I like SendPulse that can create, customize and automate everything that has to do with email marketing. I can send automatic replies, configure mail delivery dates. I can make the editions with the drag and drop technology is quite practical and intuitive.
I have to mention it and I would like SendPulse to have better or better integration with other third-party tools, in this aspect it is a bit abandoned.
We have been able to improve with respect to the organization in sending our emails, it also makes it easier and quicker to make the personalizacin or the emails to make them more friendly and visually appealing and give our customers a better face. Our working group is very happy to use SendPulse.
I love SendPulse the amount of information that shows especially the opening statistics and so we can focus on something more specific to offer our customers. We can schedule the emails for exactly when we need them. Their A / B tests are quite useful and work quite well.
I think that their prices are a bit high, however, the power it provides to the company compensates for its cost.
SendPulse benefits us by making our work easier, our team improved the performance a week after using the tool. Also thanks to its statistics and reliable information we are always at the expectation of all our clients, it has helped us to increase our client portfolio.
Easy setup and user-friendly interface are the best part of this software. With its Drag and Drop editor anyone can design beautiful newsletters and promotional mails also.
Lack of a variety in templates is one of the drawback of this software. Apart from this I also find its pricing steep.
it helps me to create newsletters for my clients. I use it in various promotional activities also. And i have seen revenue growth after using this software because of its ability to generate quality leads for my business.
The product is great but the Customer Service is fantastic.
A single email can't have a number of records which makes a few of our use cases difficult. If a user has multiple orders we can't treat them different than a person with one.
Our automated drip emails are being resolved with Send Pulse
The ease of creating campaigns using ready made templates sample and sending out campaigns with no stress
i am very satisfied with all the service
Marketing communication has been made easy to our clients
Easy to create emails and fast to use!!!
More options would be nice. I dont have many things to say.
Promoting my business
Easy to design/build create looking templates. The campaign and list management is simple and powerful. AI/ Automations as easily as good as other solutions that cost 10x the price. Support is responsive and helpful. API with Zapier works great!
We've used SP for over a year and so far have no complaints.
Direct marketing for clients. Easy to create and manage campaigns and send on behalf of client address(es)
SendPulse is a new and offshore email marketing solution which delivers all the necessary functionality.
Their email templates could use a little help, and getting some more up would be great.
Email marketing is an important thing for our agency, and SendPulse is a reliable service to do just that.
It's pretty easy to navigate around. And if I have any questions there is swift feedback, live.
Nothing so far. I am still getting to know my way around it all and what is possible.
Another angle of our marketing to our clients.
Easy to create campaigns, launch them and get statistics asap. Love the support team - always get a nice feedback in time.
To be honest, i dont really have any problems with SendPulse. Maybe website could be faster.
We are sending emails for our small amount of users, and every single unsubcriber can hit us hard. With SendPulse we had like 2 unsubscribers per month!
I like how they are able to help out in technical support through the live chat and phone support. They have really great documentation
Sometimes their livechat take too long to respond, but once you get somebody on the live chat, they help you tremendously
sending emails with a current React Native App
Ease of use in a well-organized interface.
The free account only sends 50 emails per hour.
Small business customers who have more than 2,000 or 2,500 contacts need a means to send messages.
SendPulse has a totally free plan for webpush and we actively using it. Then, email pricing looks good too! Btw the main advantage is the platform combining all channels in one - email, push notifications, text messages.
Seems not enought reviews on such sites as g2crowd. So I want to help them making this contribution
We want better open/click rate. Using of webpush and email marketing in the same platform solves this problem. We are happy with the results