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SendPulse Email Marketing Software logo
SendPulse
4.6

( 478 )

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SendPulse Reviews: 4.6/5 — Highly Rated

SendPulse Overview
What is SendPulse?

Sendpulse is best known for being an email marketing platform that was seamlessly built for emails, SMS, messenger chatbots, and popular messaging apps like Telegram and Whatsapp. The convenience of having all these means it’s easier to reach your business through different channels and it makes it so much simpler for brands to track communication across different platforms. With Sendpulse, businesses can build adaptive emails, set trigger emails and get sent across different stages of the sales funnel, engage with leads and customers, send push notifications, launch SMS campaigns, and send up to 12000 messages for free through an SMTP server.

Company SendPulse
Year founded 2015
Company size 51-200 employees
Headquarters Wilmington, Delaware, United States
Social Media
SendPulse Categories on Findstack
InboxAlly Email Deliverability Software logo
InboxAlly
Featured
$149.00/month
InboxAlly is an email deliverability platform that helps senders stay out of the spam folder and land ... Learn more about InboxAlly
Ask Questions about SendPulse
What SendPulse is best for?
How does SendPulse compare to Stripo?
What are the pros and cons of SendPulse?
SendPulse Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
SendPulse Pros and Cons
Pros
  • Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
  • Capable of setting up trigger flows using emails
  • Supports web-push notifications and event-triggered emails
Cons
  • Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
  • Capable of setting up trigger flows using emails
  • Supports web-push notifications and event-triggered emails
SendPulse Features
A/B Testing
A/B testing / Experiments
Analytics/Reporting
API Access
Automated Responses
Bounce Management
Branding removal (white-label)
Campaign Scheduling
Contact List Import/Export
Custom domain for landing pages/forms
Custom Fields
Customizable Templates
SendPulse Media
SendPulse video thumbnail
SendPulse 0
SendPulse 1
SendPulse 2
SendPulse 3
SendPulse Screenshots
SendPulse screenshot 1
SendPulse screenshot 2
SendPulse screenshot 3
SendPulse screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 30, 2026
SendPulse Email Marketing Software logo
478 SendPulse Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Jul 20, 2022
 Source
Overall Rating:
4.5
Khan T. avatar
Khan T.
Real Estate Broker
Share
"My Recommended Email Marketing Tool"
What do you like best about SendPulse?

Sendpulse interface is user-friendly and easy to use. It comes with a lot of features as compared to its alternatives. Quality application and superb end products in the form of emails sent. Inexpensive and best of all has a free plan for start-ups and small businesses. Overall, it is a great tool to have

What do you dislike about SendPulse?

Sometimes, I have the feeling that proper moderation is not done with regard to my email sources. As for the high rate at which emails bounce back, I believe it will be the same with other tools as this is determined by the quality of the email addresses I believe.

What problems is SendPulse solving and how is that benefiting you?

I am into the learning and development space. Hence I send out bulk emails to my clients on promotions, upcoming training programmes, new developments, newly accredited programmes and sales in general

Small Business (50 or fewer emp.)
Jul 01, 2022
 Source
Overall Rating:
4.5
Barneveld E. avatar
Barneveld E.
Head Of Content
Share
"The Best Email Marketing service for a Nigerian startup"
What do you like best about SendPulse?

Templates is good, pricing is fair compared to other services and also the mode of payment

What do you dislike about SendPulse?

The price of the SMS tool is high compared to other services

What problems is SendPulse solving and how is that benefiting you?

Email Marketing

Small Business (50 or fewer emp.)
Jun 30, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Good. I look forward to more telegram chatbot upgrades."
What do you like best about SendPulse?

I'm interested in the chatbot features.

What do you dislike about SendPulse?

I wish there were more features and tutorials for how to build telegram Chatbots.

What problems is SendPulse solving and how is that benefiting you?

SendPulse helps me solve automation and daily operations in my telegram channels and groups via bots.

Small Business (50 or fewer emp.)
Jun 29, 2022
 Source
Overall Rating:
4.5
RR
Ruslan R.
Support Manager
Share
"Good service and speed"
What do you like best about SendPulse?

the company provides with good and fast service. I have been using it for 1 month as free package and fully satisfied with the service and wide variety of functionality. I am planning to pay bigger plan to send more emails for my clients. Affordable prices.Thank you!

What do you dislike about SendPulse?

I dislike verification. I understand that it is necessary.

What problems is SendPulse solving and how is that benefiting you?

the company helps me by supporting me per emails

Small Business (50 or fewer emp.)
Jun 29, 2022
 Source
Overall Rating:
4.5
Simon D. avatar
Simon D.
W
Share
"For messaging bots - get's the job done with a clean and intuitive interface."
What do you like best about SendPulse?

- Affordable and great value. Pay for the services you want and not the extras. - Easy to get started and connect with the various messaging services. - Very clean and intuitive interface to elaborate complex messaging bot flows. - Plays well with integrations via make.com (I connect mine to a Google Sheet). - Accompanying app works well to follow up with chats.

What do you dislike about SendPulse?

Nothing major. - Experienced a few minor glitches/bugs with exceptionally large flows (usually would go away with a refresh). - I would like to be able to select more than one item (to move, delete, copy, etc). - Not able to annotate the flow. - No folder system to organize flows and triggers. - The audience viewing system is not the best when you have many variables.

What problems is SendPulse solving and how is that benefiting you?

I'm using it in lieu of an email list. For new leads, I can pre-program a series of content drip over several months, with a funneling to paid products.

Small Business (50 or fewer emp.)
Jun 27, 2022
 Source
Overall Rating:
4.5
JS
Jacob S.
Marketer
Share
"Pretty Good Experience - Very Useful"
What do you like best about SendPulse?

We used the SMTP service for transactional emails and email marketing, which worked great. The integration didn't give us any issues. Very easy to set up and just go ahead and do the work.

What do you dislike about SendPulse?

There was a bit of an issue in which I started receiving emails that were not according to my plan, where they said that my plan was not going to renew, but it would. I asked for support and it was corrected.

What problems is SendPulse solving and how is that benefiting you?

We were switching from another SMTP service provider, and it's just very easy and fast to integrate into your business and have a full suite of resources/services like SMS, Email verifier which comes in great help, in case you want those features as well. Very useful in general.

Small Business (50 or fewer emp.)
Jun 27, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Only push notifications service that pay you"
What do you like best about SendPulse?

Monetising the push notifications service

What do you dislike about SendPulse?

Ux wise it can inproved and make whatsapp chatbot alsi freemium

What problems is SendPulse solving and how is that benefiting you?

Giving 10k limit on oush notifications and extra earning source

Small Business (50 or fewer emp.)
Jun 26, 2022
 Source
Overall Rating:
4.5
S J. avatar
S J.
Breakthrough You Tube + Traffic & Conversion Optimization Consultant
Share
"I like the Value of the Services, but I hope they link between the services in a more flowed manner."
What do you like best about SendPulse?

Great Value for what you get. It does give a small business what they need to start building a list & start profiting. I like the landing page & email optin creator page.

What do you dislike about SendPulse?

I think there needs to be a "start here" when you sign up. What each thing is and how they can all combine together to make a successful campaign. A better flow process of the individual elements.

What problems is SendPulse solving and how is that benefiting you?

To get more leads at a reasonable price for my business towards my products. I haven't used the full value of the services offered, because I don't know how everything links together.

Small Business (50 or fewer emp.)
Jun 26, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Effective & Easy to use"
What do you like best about SendPulse?

It's really easy to build your own mailing list with SendPulse and start sending bunch of emails. I also like the possibility to use their SMTP Service to send emails

What do you dislike about SendPulse?

You have to pay in order to enjoy some services offered by Sendpulse. For example if you want to verify your mailing list in order to verify if there is any invalid email inside.

What problems is SendPulse solving and how is that benefiting you?

SendPulse allows me to send a lot of emails regularly to my customers. I am pretty sure my email will not go into the spam folder, so I increase the probability that my customer will receive and read it.

Mid Market (51-1000 emp.)
Jun 11, 2022
 Source
Overall Rating:
4.5
KS
Kevin S.
It & Digital Marketing Specialist
Share
"Great option for customization in the chat flow"
What do you like best about SendPulse?

Customization in chatbot setting flow is very easy

What do you dislike about SendPulse?

WhatsApp customization could have been better and they don't have a website chat bot

What problems is SendPulse solving and how is that benefiting you?

It saves me a lot of time by interacting to our customer based on the chat flow designed and reducing response time by leading it to customer satisfaction

Small Business (50 or fewer emp.)
Jun 05, 2022
 Source
Overall Rating:
4.5
Elizabeth U. avatar
Elizabeth U.
Digital Content Manager
Share
"SendPulse Has been Great for my blog"
What do you like best about SendPulse?

Sendpulse has been a great help to my email marketing efforts for my blog, I love the drag and drop features the most. It is quite simple to use

What do you dislike about SendPulse?

Sometimes my sign up forms have pixellated pictures which do not do well for conversions on my blog

What problems is SendPulse solving and how is that benefiting you?

Helping to collect blog visitors' emails and turn them into customers via my email automation.

Mid Market (51-1000 emp.)
Mar 24, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Good for new and senior users"
What do you like best about SendPulse?

SendPulse has some good options to communicate with your base. It's easy to use, even without know HTML, and has some CRM options for who wants more than mail marketing.

What do you dislike about SendPulse?

It could have more default templates for mail marketing solution.

What problems is SendPulse solving and how is that benefiting you?

In general, to communicate with base of leads and reach new ones.

Small Business (50 or fewer emp.)
Feb 09, 2022
 Source
Overall Rating:
4.5
Mamta S. avatar
Mamta S.
Software Application Developer
Share
"Full Featured Solution for your Email Campaign"
What do you like best about SendPulse?

SendPulse is a feature-rich and cost-effective email marketing solution. It has an easy-to-use email editor with lots of templates, enabling you to create awesome marketing emails and send your subscribers. Their free plans provide you with more than enough email count per month to try. If you don't have many subscribers, then the free plan itself is good. The paid plans are also there so that you can go for one if you have more subscribers. You can copy any email campaign in new for sending; 130+ templates are also there to help you design your campaign. The dashboard provides complete analytics of every campaign. Their email throughput is also excellent.

What do you dislike about SendPulse?

They restrict email sending if your email gets bounced. The Policy of SendPulse related to adding email addresses to the contacts book is not good, some time they take much time to approve emails.

What problems is SendPulse solving and how is that benefiting you?

I am using SendPulse for my monthly newsletters to my website users and encouraging them to come to the portal. Viewing detailed analytics, I can get the mood of my user base. Integrating subscription forms on my WordPress site is very easy, and I can collect new users' emails.I am sending web push notifications also.

Small Business (50 or fewer emp.)
Dec 10, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Smart & Innovation, Easy to work"
What do you like best about SendPulse?

The 'drag & drop' feature for the email template creation and the email automation feature for lead nuturing

What do you dislike about SendPulse?

I am using Zoho CRM & I have to use Zapier for integration that is a feature not available rest all is fine

What problems is SendPulse solving and how is that benefiting you?

Creating email templates & making automation rules for email nurturing were the two main problem statements for me, which were solved to a very large extent with SendPulse.

Mid Market (51-1000 emp.)
Nov 24, 2021
 Source
Overall Rating:
4.5
CB
Charuhas B.
Digital Marketing Manager
Share
"Best Option for Mass Mailing"
What do you like best about SendPulse?

I like the landing page option best. It helped me to create world class landing pages. Allowed me to create multiple landing pages for every leadgen mailer. Its better than the other alternatives. And its easy to use.

What do you dislike about SendPulse?

False Positive rate is very high for email checker tool. It works but can use some update. If it is optimised to reduce the false positive rate then I think this will do wonders.

What problems is SendPulse solving and how is that benefiting you?

I create multiple mail campaigns daily to get my audience on my platform. Send pulse helped me to create campaigns for platform users and for lead generation. This improved my lead generation funnel. Also with the quick mail template builder available my speed of creating campaigns has improved.

Small Business (50 or fewer emp.)
Oct 01, 2021
 Source
Overall Rating:
4.5
Zachariah K. avatar
Zachariah K.
Debt Counsellor
Share
"Got it on a deal, loving it"
What do you like best about SendPulse?

So, we send a lot of emails to subscribers. Like...lots. Sendpulse provides us a with a way to make up something that looks appealing and then send in bulk without getting too many complaints and getting "blacklisted" for bulk spam. We only send to subscribers anyway so...(but still). It is pretty intuitive and works much like any bulk emailing service. I like the dashboard and the way it doesn't let you send emails to randoms. That suits us fine. We got it on a special and love the amount of emails we can send for a really decent price.

What do you dislike about SendPulse?

Not a lot to dislike. One bugbear is more about a habit we have fallen into. When you create an image as your mailer and it gets sent to people then in many mail programs the default setting is to hide images until you click that you want to see it. This means people will see the name of your image. There is no quick way to add alternative text (probably is but it doesn't offer it to you or prompt you when making up the mailer). We have to go and add the alternative text as the name of the image (at present). Small thing but it impacts on how we use the service a little. So, no real complaints.

What problems is SendPulse solving and how is that benefiting you?

We need to send thousands and thousands of emails out in a short time period when new issues of the magazine come out. Sendpulse makes that easy.

Small Business (50 or fewer emp.)
May 05, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Its good and user friendly"
What do you like best about SendPulse?

Its UI and the ready to use features the class of the app is good

What do you dislike about SendPulse?

Some performance legs, where some experience get wasted

What problems is SendPulse solving and how is that benefiting you?

Promotional mailing

Mid Market (51-1000 emp.)
May 20, 2019
 Source
Overall Rating:
4.5
Amalia S. avatar
Amalia S.
Software Engineer
Share
"Great tool for email marketing!"
What do you like best about SendPulse?

I like SendPulse that can create, customize and automate everything that has to do with email marketing. I can send automatic replies, configure mail delivery dates. I can make the editions with the drag and drop technology is quite practical and intuitive.

What do you dislike about SendPulse?

I have to mention it and I would like SendPulse to have better or better integration with other third-party tools, in this aspect it is a bit abandoned.

What problems is SendPulse solving and how is that benefiting you?

We have been able to improve with respect to the organization in sending our emails, it also makes it easier and quicker to make the personalizacin or the emails to make them more friendly and visually appealing and give our customers a better face. Our working group is very happy to use SendPulse.

Mid Market (51-1000 emp.)
May 20, 2019
 Source
Overall Rating:
4.5
Robert R. avatar
Robert R.
Software Engineer
Share
"SendPulse best marketing tool!"
What do you like best about SendPulse?

I love SendPulse the amount of information that shows especially the opening statistics and so we can focus on something more specific to offer our customers. We can schedule the emails for exactly when we need them. Their A / B tests are quite useful and work quite well.

What do you dislike about SendPulse?

I think that their prices are a bit high, however, the power it provides to the company compensates for its cost.

What problems is SendPulse solving and how is that benefiting you?

SendPulse benefits us by making our work easier, our team improved the performance a week after using the tool. Also thanks to its statistics and reliable information we are always at the expectation of all our clients, it has helped us to increase our client portfolio.

Small Business (50 or fewer emp.)
Oct 29, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Result oriented software for email marketing campaigns."
What do you like best about SendPulse?

Easy setup and user-friendly interface are the best part of this software. With its Drag and Drop editor anyone can design beautiful newsletters and promotional mails also.

What do you dislike about SendPulse?

Lack of a variety in templates is one of the drawback of this software. Apart from this I also find its pricing steep.

What problems is SendPulse solving and how is that benefiting you?

it helps me to create newsletters for my clients. I use it in various promotional activities also. And i have seen revenue growth after using this software because of its ability to generate quality leads for my business.

Small Business (50 or fewer emp.)
Sep 18, 2018
 Source
Overall Rating:
4.5
GT
Gregg T.
Founder
Share
"Always Great Customer Service"
What do you like best about SendPulse?

The product is great but the Customer Service is fantastic.

What do you dislike about SendPulse?

A single email can't have a number of records which makes a few of our use cases difficult. If a user has multiple orders we can't treat them different than a person with one.

What problems is SendPulse solving and how is that benefiting you?

Our automated drip emails are being resolved with Send Pulse

Small Business (50 or fewer emp.)
Sep 18, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"it has been very rewarding and no stress"
What do you like best about SendPulse?

The ease of creating campaigns using ready made templates sample and sending out campaigns with no stress

What do you dislike about SendPulse?

i am very satisfied with all the service

What problems is SendPulse solving and how is that benefiting you?

Marketing communication has been made easy to our clients

Small Business (50 or fewer emp.)
May 24, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Amazing website"
What do you like best about SendPulse?

Easy to create emails and fast to use!!!

What do you dislike about SendPulse?

More options would be nice. I dont have many things to say.

What problems is SendPulse solving and how is that benefiting you?

Promoting my business

Small Business (50 or fewer emp.)
May 11, 2018
 Source
Overall Rating:
4.5
DB
Darren B.
Founder
Share
"SendPulse, a great product that keep getting better."
What do you like best about SendPulse?

Easy to design/build create looking templates. The campaign and list management is simple and powerful. AI/ Automations as easily as good as other solutions that cost 10x the price. Support is responsive and helpful. API with Zapier works great!

What do you dislike about SendPulse?

We've used SP for over a year and so far have no complaints.

What problems is SendPulse solving and how is that benefiting you?

Direct marketing for clients. Easy to create and manage campaigns and send on behalf of client address(es)

Small Business (50 or fewer emp.)
Jan 08, 2018
 Source
Overall Rating:
4.5
JL
Jose G. L.
Social Media Manager
Share
"Sendpulse has met expectations"
What do you like best about SendPulse?

SendPulse is a new and offshore email marketing solution which delivers all the necessary functionality.

What do you dislike about SendPulse?

Their email templates could use a little help, and getting some more up would be great.

What problems is SendPulse solving and how is that benefiting you?

Email marketing is an important thing for our agency, and SendPulse is a reliable service to do just that.

Small Business (50 or fewer emp.)
Sep 20, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Totally Recommend Send Pulse"
What do you like best about SendPulse?

It's pretty easy to navigate around. And if I have any questions there is swift feedback, live.

What do you dislike about SendPulse?

Nothing so far. I am still getting to know my way around it all and what is possible.

What problems is SendPulse solving and how is that benefiting you?

Another angle of our marketing to our clients.

Small Business (50 or fewer emp.)
Jul 25, 2017
 Source
Overall Rating:
4.5
ES
Edgars S.
Head Of Product Development
Share
"Fast and precise"
What do you like best about SendPulse?

Easy to create campaigns, launch them and get statistics asap. Love the support team - always get a nice feedback in time.

What do you dislike about SendPulse?

To be honest, i dont really have any problems with SendPulse. Maybe website could be faster.

What problems is SendPulse solving and how is that benefiting you?

We are sending emails for our small amount of users, and every single unsubcriber can hit us hard. With SendPulse we had like 2 unsubscribers per month!

Mid Market (51-1000 emp.)
Jul 19, 2017
 Source
Overall Rating:
4.5
EA
Eyal A.
Party Central Coordinator
Share
"Great Developer Documentation"
What do you like best about SendPulse?

I like how they are able to help out in technical support through the live chat and phone support. They have really great documentation

What do you dislike about SendPulse?

Sometimes their livechat take too long to respond, but once you get somebody on the live chat, they help you tremendously

What problems is SendPulse solving and how is that benefiting you?

sending emails with a current React Native App

Small Business (50 or fewer emp.)
Apr 01, 2017
 Source
Overall Rating:
4.5
SE
Sid E.
Gerente
Share
"A platform that proves to be reliable."
What do you like best about SendPulse?

Ease of use in a well-organized interface.

What do you dislike about SendPulse?

The free account only sends 50 emails per hour.

What problems is SendPulse solving and how is that benefiting you?

Small business customers who have more than 2,000 or 2,500 contacts need a means to send messages.

Mid Market (51-1000 emp.)
Jun 17, 2016
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Webpush + email = better together"
What do you like best about SendPulse?

SendPulse has a totally free plan for webpush and we actively using it. Then, email pricing looks good too! Btw the main advantage is the platform combining all channels in one - email, push notifications, text messages.

What do you dislike about SendPulse?

Seems not enought reviews on such sites as g2crowd. So I want to help them making this contribution

What problems is SendPulse solving and how is that benefiting you?

We want better open/click rate. Using of webpush and email marketing in the same platform solves this problem. We are happy with the results