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SendPulse
4.6

( 478 )

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SendPulse Reviews & Product Details

SendPulse Overview
What is SendPulse?

Sendpulse is best known for being an email marketing platform that was seamlessly built for emails, SMS, messenger chatbots, and popular messaging apps like Telegram and Whatsapp. The convenience of having all these means it’s easier to reach your business through different channels and it makes it so much simpler for brands to track communication across different platforms. With Sendpulse, businesses can build adaptive emails, set trigger emails and get sent across different stages of the sales funnel, engage with leads and customers, send push notifications, launch SMS campaigns, and send up to 12000 messages for free through an SMTP server.

Company SendPulse
Year founded 2015
Company size 51-200 employees
Headquarters Wilmington, Delaware, United States
Social Media
SendPulse Categories on Findstack
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Ask Questions about SendPulse
What SendPulse is best for?
How does SendPulse compare to MailerLite?
What are the pros and cons of SendPulse?
SendPulse Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
SendPulse Pros and Cons
Pros
  • Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
  • Capable of setting up trigger flows using emails
  • Supports web-push notifications and event-triggered emails
Cons
  • Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
  • Capable of setting up trigger flows using emails
  • Supports web-push notifications and event-triggered emails
SendPulse Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
SendPulse Media
SendPulse video thumbnail
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SendPulse 3
SendPulse Screenshots
SendPulse screenshot 1
SendPulse screenshot 2
SendPulse screenshot 3
SendPulse screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 15, 2025
SendPulse Logo
478 SendPulse Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Aug 30, 2023
 Source
Overall Rating:
5.0
AA
Adeyemi A.
Founder
Share
"Sendpulse Helped to testrun my ticketing app"
What do you like best about SendPulse?

send pulse was of great help in starting out the guestsnhost application an event management solution for ticketing, sending out invitations that are largely dependent on sending transactional emails. With Send Pulse we started the free plan while testing and we upgraded gradually. Customer care was always helpful in answering questions which gave us the confidence to make a purchase. Sendpulse is a great SMTP Provider. Their services are all-encompassing. I will stick with them for all my services including email campaigns, live chat, WhatsApp Bussiness API, etc

What do you dislike about SendPulse?

I hope there can be an overage plan that allows you to pay a small charge if you exceed your monthly sending limit. This would enable us to pay a small overage charge if our email exceeds the monthly plan before we increase our monthly plan based on our business requirement.

What problems is SendPulse solving and how is that benefiting you?

send pulse is helping us solve our email deliverability as our business process in GUESTSNHOST is mostly dependent on transactional email. Sendpulse is helping us achieve this at a fair price since we are a start-up without external funding

Small Business (50 or fewer emp.)
Aug 29, 2023
 Source
Overall Rating:
5.0
Ísak H. avatar
ísak H.
Music Producer
Share
"The best time I've ever had sending emails"
What do you like best about SendPulse?

The pay as you go program is seriously very fair and does assist you at the times that you need it when you need it. I think the name SendPulse is captivating.

What do you dislike about SendPulse?

I had a bit of an spent time at recorrecting the sender's mail.

What problems is SendPulse solving and how is that benefiting you?

It comes with an much more user friendly interface I have not seen in other places. I also think that it loads pretty fast and has an very special charisma as a program.

Small Business (50 or fewer emp.)
Aug 27, 2023
 Source
Overall Rating:
5.0
MA
Melissa A.
President
Share
"Very Cost-Effective and intuitive"
What do you like best about SendPulse?

The platform is very intuitive and the plans are flexible. This is very helpful for agencies with multiple clients. I also love the affiliate program.

What do you dislike about SendPulse?

There is nothing that I dislike at all. I came from other platforms with less flexibility and higher costs.

What problems is SendPulse solving and how is that benefiting you?

Email deliverability is awesome, and the flexible pricing and cost-effectiveness of SMS make this something that all of my clients can utilize.

Small Business (50 or fewer emp.)
Aug 27, 2023
 Source
Overall Rating:
5.0
RM
Rob M.
Founder
Share
"A true all in one solution for a very small business!"
What do you like best about SendPulse?

It has most of the featuers that I've been looking for in one service. Previously, I was working with multiple services and was considering using Zapier to integrate the various services.

What do you dislike about SendPulse?

So far, the only real issue I had was that some of the website and automation functions are a bit rudimentary, but for the value I'm getting and what I need for a small business, it's more than sufficient.

What problems is SendPulse solving and how is that benefiting you?

I had been using another very affordable service, MailerLite, but they don't offer text. I switched to Omnisend for a month, but their system is a bit buggy and it's a little expensive. SendPulse lumps all of the features together and does so very affordably. The SMS pricing is the lowest out there, but it's more than made up for.

Small Business (50 or fewer emp.)
Aug 24, 2023
 Source
Overall Rating:
5.0
Ayomide A. avatar
Ayomide A.
Public Relations Associate
Share
"The best Email marketing tool"
What do you like best about SendPulse?

The free version of SendPulse is very awesome, not to mention the paid version. SendPulse is very easy to use and navigate even for a newbie in Email marketing. The CRM tool is a splendid tool. I have tried other tools, but I must say SendPulse is a gamechanger.

What do you dislike about SendPulse?

The Csv file can not be exported with the free version and the free version allows for just one landing page. I wish the free version can allow for at least 2 landing pages.

What problems is SendPulse solving and how is that benefiting you?

SendPulse helps my business automation and put systems in place to aid my efficiency and productivity. It increases my speed and helps achieve faster and better results.

Small Business (50 or fewer emp.)
Aug 23, 2023
 Source
Overall Rating:
5.0
DP
David P.
Founder
Share
"Cost-effective and reliable."
What do you like best about SendPulse?

Email marketing got us to Sendpulse, but we've been able to build a whole new product with the Sendpulse Chatbot - and the time it took to build was insane (only a few days).

What do you dislike about SendPulse?

The Sendpulse API access token, which expires every hour may not have to or at least the developer should be given more control over the access token, like setting their own TTL and deactivating the token at any time from the dashboard.

What problems is SendPulse solving and how is that benefiting you?

We use Sendpulse to send transactional emails to our users, and it is cost-effective compared to how much we get charged by other competitors. We've been able to save for other operating costs.

Small Business (50 or fewer emp.)
Aug 22, 2023
 Source
Overall Rating:
5.0
AG
Andres G.
Founder
Share
"Might Be The Best Bot Builder in the Business"
What do you like best about SendPulse?

I have been researching bots for months now. I am a perfectionist and hate to be limited. Ive tried many and I have not found one that I am loyal to. When I found SendPulse I was not looking for a botbuilder, I thought I had my mind made up but once I saw how advanced the automations are and how its structured more as a conversion machine with Automations and Triggers... it really is very advanced and has some NLP like features but much easier to wrap your head around compared to Dialogflow.

What do you dislike about SendPulse?

They offer a lot of services, I initially thought of them as a Push Notification company... sometimes offerings can be watered down when they offer too much in one umbrella but I havent been signed up long enough to say that...

What problems is SendPulse solving and how is that benefiting you?

Simplifying the chatbot building process and connecting to ChatGPT for more adavced options.

Small Business (50 or fewer emp.)
Aug 20, 2023
 Source
Overall Rating:
5.0
IB
Ian B.
Founder
Share
"Extremely Good Service Very Pleased Indeed"
What do you like best about SendPulse?

Sendpulse offers a wide range of options. Their live online support is excellent should you need it. The overall experience has been flawless, everything I use just works and is very easy to set up and use. Their Auto360 is really good (much easier to use than other companies). OverallI am very satisfied with what they offer.

What do you dislike about SendPulse?

If I was to ask for one extra thing to be added, it would be some kind of integration with Easy Digital Downloads. Not everyone is a programmer and having the option to use WordPress plugins to integrate with Easy Digital Downloads would be very nice indeed.

What problems is SendPulse solving and how is that benefiting you?

Using Sendpulse has allowed me to send and target my email list users.in such a way that I am only sending emails to those who want to receive them for specific areas and products

Small Business (50 or fewer emp.)
Aug 18, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Protecting US and OUR CLIENTS"
What do you like best about SendPulse?

I love how simple and easy it is to create and send our emails - comparable to the other leading sites. It is also great that they review each send and each mailing list to confirm that the anti-spam act is held up! I cannot say that most other sites review them as closely.

What do you dislike about SendPulse?

That the lists and emails are reviewed SO closely. It generally turns out fine, and they are our personal client lists, but it gives me anxiety every time I hit send, and I feel like I am going to jail - HA! Ultimately - it is a good thing that we are protected by SendPulse and that our clients are protected - but it is still nervewracking!

What problems is SendPulse solving and how is that benefiting you?

Viewing Opens and Clicks on our emails. Sending mass emails without hitting our daily limit on our team email service. It is definitely more productive, and I know that our business is likely to increase because of our extra touches. A benefit to the checks that SendPulse does is that it keeps our integrity UP and allows our emails to continue to flourish.

Small Business (50 or fewer emp.)
Aug 16, 2023
 Source
Overall Rating:
5.0
Sergey R. avatar
Sergey R.
Chief Technology Officer
Share
"I've had the pleasure of using SendPulse.com for my email communication needs"
What do you like best about SendPulse?

SendPulse's user-friendly interface, powerful personalization, and automation options, along with excellent deliverability and analytics, make it a top-notch choice for effective email marketing.

What do you dislike about SendPulse?

While SendPulse offers numerous advantages, a potential drawback could be the learning curve for some advanced features. Users new to email marketing automation might initially find the wealth of options a bit overwhelming.

What problems is SendPulse solving and how is that benefiting you?

Sending welcome letters and ensuring users are engaged in the usage of my service. SendPulse saved me a lot of time implementing email sending my myself, it is perfect for automation.