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SendPulse Reviews & Product Details
Sendpulse is best known for being an email marketing platform that was seamlessly built for emails, SMS, messenger chatbots, and popular messaging apps like Telegram and Whatsapp. The convenience of having all these means it’s easier to reach your business through different channels and it makes it so much simpler for brands to track communication across different platforms. With Sendpulse, businesses can build adaptive emails, set trigger emails and get sent across different stages of the sales funnel, engage with leads and customers, send push notifications, launch SMS campaigns, and send up to 12000 messages for free through an SMTP server.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
SendPulse Pros and Cons
- Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
- Capable of setting up trigger flows using emails
- Supports web-push notifications and event-triggered emails
- Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
- Capable of setting up trigger flows using emails
- Supports web-push notifications and event-triggered emails
Compare SendPulse with other popular tools in the same category.
It's a very friendly platform, and support is excellent, even in several languages.
Not many cons with SendPulse, but if I have to say something i´ll say that the mobile app could be better.
Customer service is more accurate and repetitive info is given by the bot.
Great service and great support more than 6 Years i used it
nothing from 6 Years i didn't have any problem and take time to solved and great support team
SMTP service
We use the chatbot automation for several projects
We had a problem with our bank and the credit card payment was rejected and immediately the bots were paused. It would be nice to have a grace period for cases like that
Automation of WhatsApp and telegram chatbots
Great Pay-As-You-Go options. Easy to use, and nice insights - the statistics dashboard is laid out so I can see everything at once in real-time.
It was pretty slow to load on Safari. I switched to Chrome and had no issues.
I only send email newsletters quarterly, and they're mostly to remind readers about my (already published) books until I have a new book out. Since I don't make any money right now from the emails, I needed an affordable option.
fast email delivery with very detailed report!
if price can be charged per email, not limit by email address list, that'll be better.
more than 90% email delivered
I have been working as a solo infopreneur since 2020 and using Mailchimp. Since I started with Sendpulse I found myself saving money and time. I'm in love with the chatbot feature. I can communicate with my instagram followers, my main income base, much faster, simple and better. Thank you so much. SE
Still learning about that. But already happy to have moved from Mailchimp.
The integration of social media sorts a lot of things and saves a ton of time.
The service is really good and their website is very user friendly. I have been using their free SMTP service for a couple of years. I have just upgraded to a paid account as I needed additional SMTP services. Happy to pay for a good service. They also have a really good selection of products.
To be honest, I haven't come across any yet. Any time I have contacted them for help, they are quick to respond and assist.
It allows me to send transactional email through a professional service. It also has a good email template builder for building high quality templates for users.
I recently had the pleasure of using SendPulse's WhatsApp API service, and I must say, it has been a game-changer for my business communication needs. The seamless integration and excellent features provided by SendPulse have truly exceeded my expectations. From the moment I signed up, the onboarding process was straightforward and user-friendly. The documentation provided by SendPulse was comprehensive and made it easy for me to understand how to integrate the WhatsApp API into my existing systems. Their support team was always available to address any queries or concerns, ensuring a smooth setup process. One of the standout features of SendPulse's WhatsApp API is its ability to send messages at scale. Whether I need to send individual notifications or reach a large audience with personalized messages, the platform handles it flawlessly. The API is robust, reliable, and delivers messages promptly, ensuring that my customers receive their updates and notifications in a timely manner. SendPulse's WhatsApp API also offers a range of powerful features that have greatly enhanced my business communication strategies. The ability to send rich media, such as images, videos, and documents, has allowed me to create engaging and visually appealing content for my customers. Moreover, the API supports two-way messaging, enabling me to engage in meaningful conversations with my customers, addressing their queries and concerns promptly. The analytics and reporting features provided by SendPulse have been invaluable for tracking the performance of my WhatsApp campaigns. The detailed insights allow me to measure the effectiveness of my messages, including delivery rates, open rates, and click-through rates. This data-driven approach has empowered me to optimize my communication strategies and achieve better results. Additionally, I appreciate the level of security and privacy that SendPulse ensures. With end-to-end encryption, I can confidently send sensitive information and maintain the privacy of my customers' data. This trust and commitment to data security are vital in today's digital landscape. Lastly, the pricing structure offered by SendPulse for their WhatsApp API is reasonable and transparent. Their flexible plans cater to businesses of all sizes, allowing me to scale my usage based on my specific needs. The value for money I have received is commendable, considering the quality of service and features offered. In conclusion, I highly recommend SendPulse's WhatsApp API service to any business looking to streamline their communication through WhatsApp. The seamless integration, powerful features, robust performance, and attentive customer support make it an excellent choice. SendPulse has truly revolutionized my business communication, and I look forward to continuing to leverage their services in the future.
The payment system for upgrading the plan should be better managed as of now, it is pretty confusing, and it is not really so user-friendly. Hoping this could be sovled soon.
The analytics and reporting features provided by SendPulse have been invaluable for tracking the performance of my WhatsApp campaigns. The detailed insights allow me to measure the effectiveness of my messages, including delivery rates, open rates, and click-through rates. This data-driven approach has empowered me to optimize my communication strategies and achieve better results.
The email creation process is very intuitive and the pricing is very reasonable. I especially joined because of the Pay as you go option which works well for my infrequent email sending
Not really any downsides that I can think of yet as i have just joined but I will let you know if something comes up
I am a Musician and send emails out to connect with my fans and people interested in my shows. Also great to showcase video links and othere info that they may be interested in
As a customer of SendPulse, I must say that I am extremely satisfied with the service and features it offers. Having used other email marketing platforms in the past, SendPulse stands out for its ease of use, affordability, and comprehensive feature set. One of the highlights of SendPulse is its user-friendly interface, which allows me to create and manage my email campaigns with ease. The drag-and-drop editor makes it simple to design visually appealing emails, while the wide range of templates provided ensures that I can find the perfect fit for my business. In addition, SendPulse's automation capabilities have been a game-changer for me. With its automation 360 feature, I can set up complex workflows that cater to my audience's needs and interests. This has helped me save time and boost engagement rates, as I can now send highly targeted emails based on user behavior and preferences. Moreover, the detailed analytics provided by SendPulse have enabled me to track and measure the success of my campaigns. This has allowed me to make data-driven decisions and continually refine my strategies for even better results. Lastly, I appreciate the responsive and helpful customer support team. They are always available to answer my questions and resolve any issues I might encounter. In conclusion, I highly recommend SendPulse to businesses of all sizes looking for a reliable and feature-rich email marketing platform. It has undoubtedly helped me improve my email marketing efforts and grow my business.
Their API connections need some developer work on our side, otherwise all good
We would like to engage with our B2B customers, yet they are looking to have more of a personal experience rather than automated messages. SendPulse automation flows and their ChatGPT-enabled chatbots help us achieve this goal