SendPulse Deal: $5000 credits per year for startups
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SendPulse
4.6
(478)
2 deals available  | Redeemed by 32 software buyers
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SendPulse Reviews & Product Details

SendPulse Overview
What is SendPulse?

Sendpulse is best known for being an email marketing platform that was seamlessly built for emails, SMS, messenger chatbots, and popular messaging apps like Telegram and Whatsapp. The convenience of having all these means it’s easier to reach your business through different channels and it makes it so much simpler for brands to track communication across different platforms. With Sendpulse, businesses can build adaptive emails, set trigger emails and get sent across different stages of the sales funnel, engage with leads and customers, send push notifications, launch SMS campaigns, and send up to 12000 messages for free through an SMTP server.

Company SendPulse
Year founded 2015
Company size 51-200 employees
Headquarters Wilmington, Delaware, United States
Social Media
SendPulse Categories on Findstack
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Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
SendPulse Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
SendPulse Pros and Cons
Pros
  • Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
  • Capable of setting up trigger flows using emails
  • Supports web-push notifications and event-triggered emails
Cons
  • Seamlessly built for emails, SMS, messenger chatbots, Telegram and Whatsapp
  • Capable of setting up trigger flows using emails
  • Supports web-push notifications and event-triggered emails
SendPulse Pricing

Exclusive savings on SendPulse through Findstack Deals

$5000 credits per year for startups
Claim this deal
No coupon code required
SendPulse Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
SendPulse Media
SendPulse video thumbnail
SendPulse 0
SendPulse 1
SendPulse 2
SendPulse 3
SendPulse Screenshots
SendPulse screenshot 1
SendPulse screenshot 2
SendPulse screenshot 3
SendPulse screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 17, 2025
SendPulse Logo
478 SendPulse Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Mar 07, 2023
 Source
Overall Rating:
4.5
AJ
Ahmad J.
Founder
Share
"Easy to use and combines multiple services in one dashboard"
What do you like best about SendPulse?

Fast support and clear documentation, easy to use

What do you dislike about SendPulse?

No savings package for using multiple services that are billed separately

What problems is SendPulse solving and how is that benefiting you?

Customers communication and campaigns

Small Business (50 or fewer emp.)
Feb 27, 2023
 Source
Overall Rating:
4.5
HP
Hannes P.
Founder
Share
"I required a CRM with strong marketing channel automation and that is"
What do you like best about SendPulse?

Sendpulse continually creates and publishes new tutorial videos on their Youtube channel. These are very helpful in understanding the scope and possibilities for my current and future integration requirements. My aim is to use a single CRM and it seems for now that Sendpulse meet most of my current requirements. They also continually expand, so I am also now utilizing the in-site landing page builder as an example.

What do you dislike about SendPulse?

Well, to be honest, I am not quite sure yet. I am in the early stage of portal development. Probably the lack of templates specific to my industry, but as a new and expanding feature, it seems Senpulse is always adding templates. I also still need to test how it is to engage with the team directly. It helps that we are in the same timezone, or close enough in any way.

What problems is SendPulse solving and how is that benefiting you?

It seems for now that I can use Sendpulse as primary database for our current requirements since they have all the above. The File Manager will become a handy repository soon as example.

Small Business (50 or fewer emp.)
Feb 22, 2023
 Source
Overall Rating:
4.5
ME
Meshal E.
Founder
Share
"Really Easy to Use"
What do you like best about SendPulse?

I was very impressed with the capabilities of the SendPulse chatbot. It's easy to use and can be configured quickly. You can create customized automated messages and responses tailored to your business needs. Additionally, the chatbot can be integrated with social media platforms and messaging apps to streamline communication with customers. While using the SendPulse chatbot, I found myself more productive and efficient in handling customer requests and inquiries. The chatbot can answer questions automatically and provide useful information to customers. Furthermore, the chatbot can gather customer data and analyze their behavior to help businesses develop better marketing strategies. Overall, I highly recommend SendPulse, especially its chatbot feature. The SendPulse chatbot is extremely helpful in increasing customer engagement and can help businesses improve efficiency and productivity.

What do you dislike about SendPulse?

I have been using SendPulse for some time now, and I have to say that I am thoroughly impressed with this product. It offers a wide range of features that have helped me improve my marketing campaigns and increase my engagement with customers. I have not encountered any negative aspects while using SendPulse. One of the things that I appreciate about SendPulse is its user-friendly interface. It is easy to navigate, and I was able to get started quickly without any difficulties. Additionally, I find the chatbot feature to be particularly helpful. The chatbot is intelligent, responsive, and customizable, which makes it a valuable tool in interacting with my customers.

What problems is SendPulse solving and how is that benefiting you?

While using the SendPulse chatbot, I found myself more productive and efficient in handling customer requests and inquiries. The chatbot can answer questions automatically and provide useful information to customers. Furthermore, the chatbot can gather customer data and analyze their behavior to help businesses develop better marketing strategies. Overall, I highly recommend SendPulse, especially its chatbot feature. The SendPulse chatbot is extremely helpful in increasing customer engagement and can help businesses improve efficiency and productivity.

Small Business (50 or fewer emp.)
Feb 17, 2023
 Source
Overall Rating:
4.5
Saswat P. avatar
Saswat P.
Content Strategist
Share
"The most underrated Chat Bot tool along with a capable Email Marketing Solution"
What do you like best about SendPulse?

The best part about Sendpulse is its visual builder. It's one of the best in marketing. Their main product is email marketing, but I am in love with their chat bot functionalities across platforms. My team even does API integration with SendPulse through webhooks and Rest APIs, enabling business for us.

What do you dislike about SendPulse?

The pricing is according to the US standards, and as a customer from India, I often feel the pricing could go a notch lower. Secondly, their knowledge base can be expanded a little bit more! Also, I would love to see some voice-based chatbot flows and then send pulse becomes invincible in the market, I feel.

What problems is SendPulse solving and how is that benefiting you?

Sendpulse solves our problem of chatbot marketing and email marketing. It has one of the best chatbot builders and can be easily integrated with the back end. Also the logic-based filters and conditional filters help us to spend less time in support.

Small Business (50 or fewer emp.)
Jan 03, 2023
 Source
Overall Rating:
4.5
TC
Thomas C.
Co Founder | Cto
Share
"Great Chatbot Features at an Affordable Price"
What do you like best about SendPulse?

We looked for various automated chatbot features from other providers but none of them was able to handle three key needs for us: multiple IG accounts managed under one conversation tab, a separate automated chat flow for each account and other platforms like Facebook and WhatsApp. Amazingly, SendPulse delivers this at a great price. Additionally they have also been able to integrate ChatGPT into their automated flows which is something we were extremely keen on.

What do you dislike about SendPulse?

There is currently no direct integration with HubSpot (only via Zapier), no website chat (though this is coming soon) and no WeChat feature. ChatGPT prompt length is limited, though I am unsure if this is a restriction from SendPulse or ChatGPT.

What problems is SendPulse solving and how is that benefiting you?

SendPulse is helping us to deliver fast and efficient responses to common questions that our clients ask and divert leads into different funnels depending on their needs.

Small Business (50 or fewer emp.)
Jan 02, 2023
 Source
Overall Rating:
4.5
AA
Amer A.
Data Analysis
Share
"First Time to use"
What do you like best about SendPulse?

Chatbot and menu , it is most likely to use it

What do you dislike about SendPulse?

integrations with other party it is so hard

What problems is SendPulse solving and how is that benefiting you?

Still

Small Business (50 or fewer emp.)
Nov 16, 2022
 Source
Overall Rating:
4.5
AS
Ahmed S.
Software Engineer
Share
"Best Platform for controlling and integrating chatbots"
What do you like best about SendPulse?

I like visualizing the chatbot flow, but it still misses some features, such as automatic translation for other languages. That is why I gave it 9/10. I hope they add this feature soon.

What do you dislike about SendPulse?

As I said, only being unable to translate my bot to multiple languages so the customers could understand everything without suffering, I also faced a few bugs using variables. The ability to change the variable type is missing, which could have made the development faster.

What problems is SendPulse solving and how is that benefiting you?

It helped me cut the time to create an automated bot for telegram, and also I found out that they also have an SMS solution that I can use for OTP or Marketing purposes.

Small Business (50 or fewer emp.)
Nov 04, 2022
 Source
Overall Rating:
4.5
Prashant P. avatar
Prashant P.
Founder & Chief Executive Officer
Share
"Simple, Industry-Standard, Reliable, and Cost-Effective"
What do you like best about SendPulse?

The Send pulse user interface is quite straightforward, and the flow of the chatbot that we developed with the help of Send pulse has enabled us to connect with a bigger number of people who are potentially interested in doing business with us. I have used the product with various service providers, and what I like most about it is that it is sixty percent less expensive than the competition in the market. In terms of functionality, it provides more options than the alternatives.

What do you dislike about SendPulse?

I haven't had any concerns about the product up to this point, and in fact, I've been recommending it to several of my other colleagues who own their own companies.

What problems is SendPulse solving and how is that benefiting you?

we use chatbots.  They make the process of providing help more automated. It is much simpler to manage a large number of consumers or prospects all at once when using chatbots. Limits the Options Available When Responding to Standard Questions Creates Potential Customers Who Are Qualified for the Company Creates a Unique and Tailored Experience for Each Individual Customer Increases Sales Avenues

Small Business (50 or fewer emp.)
Nov 02, 2022
 Source
Overall Rating:
4.5
Kristal G. avatar
Kristal G.
Founder
Share
"Sendpulse is really easy to use"
What do you like best about SendPulse?

The interface is very user-friendly. It does not require one to have much experience with tech to be able to create functions needed. The chatbot is what I liked the most.

What do you dislike about SendPulse?

I think it will be better if there is an online chat service to help users with certain settings and functions.

What problems is SendPulse solving and how is that benefiting you?

Helps me to connect with customers via whatsapp and telegram.

Mid Market (51-1000 emp.)
Oct 21, 2022
 Source
Overall Rating:
4.5
Maryrose L. avatar
Maryrose L.
Digital Marketing
Share
"Like Broadband After Dial Up"
What do you like best about SendPulse?

I recently moved to SendPulse after years of ActiveCampaign. It's like moving on to broadband after dial up! What I like most is that Sendpulse is not buggy or laggy - it loads quickly as it should. The interface is beautifully simple, the knowledgebase is excellent. But what I love most of all is the always on super helpful fast support that helps me do what I need at speed. All of this for a fraction of what I've been paying ActiveCampaign for years, I wish I'd found it sooner!

What do you dislike about SendPulse?

So far nothing. Although I haven't given automations a run for their money yet - have been mostly on optin forms and emails.

What problems is SendPulse solving and how is that benefiting you?

I'm working on a project that is quite tricky and requires multiple opt out form types as well as api access and it's working really well and wherever I'm stuck I get brilliant support really quickly from nice people. Over on ActiveCampaign it used to really annoy me the way you had to go through their chatbot in order to get to support - every time!!! That's not the case with SendPulse

Small Business (50 or fewer emp.)
Sep 21, 2022
 Source
Overall Rating:
4.5
Abhi J. avatar
Abhi J.
Founder
Share
"An amazing tool that automates the process."
What do you like best about SendPulse?

SendPulse is an amazing tool for automating the process. I find it so much better than other tools that I have tried. It has a user-friendly interface and enough features to meet your needs. The pricing is also reasonable and affordable, something that you can't say about a lot of other tools in the market today!

What do you dislike about SendPulse?

I have been using SendPulse for 1 years now and found no downside to using it. The best thing about it is its user-friendly interface, which makes creating campaigns a breeze.

What problems is SendPulse solving and how is that benefiting you?

I have been using SendPulse for about a year now and it has changed the way I do my marketing. It's so easy to just set everything up to go and forget about it. I don't even have to think about it anymore. That's what automation is all about! With SendPulse, I can automate replying to emails, create follow up

Small Business (50 or fewer emp.)
Sep 07, 2022
 Source
Overall Rating:
4.5
NL
Noxo L.
Software Engineer
Share
"Excellent Service So Far."
What do you like best about SendPulse?

Well, among my most previously used services, SendPulse has the most user-friendly and best delivery time (Immediately); it's an excellent service, and I will recommend them to anyone looking for a messaging system.

What do you dislike about SendPulse?

Their ability to send a free message but can't edit the content of the message; I mean, why will I want to send your custom message to someone? Don't call it "free ten messages", call it "10 free test messages."

What problems is SendPulse solving and how is that benefiting you?

Sending messages to my clients most services I use require some basic coding knowledge to send messages to my customers, but with SendPulse, I get to send mail/SMS without knowing how to code.

Mid Market (51-1000 emp.)
Sep 02, 2022
 Source
Overall Rating:
4.5
GP
Ganesh P.
Ganesh Patil
Share
"Email marketing and push notification solution"
What do you like best about SendPulse?

Sendpulse is a great tool for building relationships with current and potential customers. In addition, transactional emails are an excellent solution for notifying users about services or products opted for. Finally, push notifications are messages you can send to users who have not opened the app in a while; this help increases the conversion rate.

What do you dislike about SendPulse?

The contacts are not removed instantly - a little frustrating, but I can use it. The subscriber count is changed only on the next billing cycle. But their support team is fantastic and very much helpful.

What problems is SendPulse solving and how is that benefiting you?

I have been using SendPulse for the last 2-3 years. The user interface is easy to use and super easy to send notifications about services or products. As a result, the conversion rate has increased.

Small Business (50 or fewer emp.)
Aug 11, 2022
 Source
Overall Rating:
4.5
CA
Carlington A.
Web Designer
Share
"Send Pulse offer affordable pricing plans for small business ,so there pricing attracted me"
What do you like best about SendPulse?

The fact that l had to try the service without paying is a great experience and even if you are to pay for their plans , there are so affordable .

What do you dislike about SendPulse?

I have not seen anything bad yet that l dislike

What problems is SendPulse solving and how is that benefiting you?

When you are running a small business, you have fewer people to help you but when you atomate it becomes easy,like answering FAQ

Small Business (50 or fewer emp.)
Aug 07, 2022
 Source
Overall Rating:
4.5
Prem B. avatar
Prem B.
Club Secretary
Share
"ALL-IN-ONE MARKETING PLATFORM"
What do you like best about SendPulse?

ONE OF THE BEST THINGS ABOUT SENDPULSE IS HOW EASY IT IS TO USE. WITH THE SAME PROGRAM, YOU CAN EASILY SET UP AN AUTOMATED EMAIL FLOW AND SMS MESSAGE. YOU CAN CREATE CUSTOM TEMPLATE EMAILS AND SMS MESSAGES. TO MAKE YOUR CAMPAIGN MORE PERSONALIZED, YOU CAN USE VARIABLES. EMAILS CAN ALSO BE IMPORTED OR BUILT WITH HTML BUILDER. USING A DRAG-AND-DROP EMAIL BUILDER MAKES IT VERY EASY

What do you dislike about SendPulse?

AS OF NOW, I HAVEN'T SEEN ANY MAJOR PROBLEMS WITH THIS SOFTWARE. A RESPONSE FROM THE SUPPORT SERVICE CAN SOMETIMES TAKE TOO LONG. FURTHERMORE, SAVING MAIL TEMPLATES REDUCES PAGE SPEED SIGNIFICANTLY.

What problems is SendPulse solving and how is that benefiting you?

IT WAS A DREAM FOR US TO BE ABLE TO AUTOMATE! WE WERE ABLE TO SAVE A LOT OF REDUNDANCY AND AT THE SAME TIME GATHER THE RIGHT TARGET AUDIENCE FOR MARKETING OUR SERVICES. IT'S GREAT THAT THEY'VE RECENTLY EXPANDED INTO LANDING PAGES AND CRMS, WHICH I'M VERY LOOKING FORWARD TO EXPLORING.

Small Business (50 or fewer emp.)
Jul 20, 2022
 Source
Overall Rating:
4.5
Khan T. avatar
Khan T.
Real Estate Broker
Share
"My Recommended Email Marketing Tool"
What do you like best about SendPulse?

Sendpulse interface is user-friendly and easy to use. It comes with a lot of features as compared to its alternatives. Quality application and superb end products in the form of emails sent. Inexpensive and best of all has a free plan for start-ups and small businesses. Overall, it is a great tool to have

What do you dislike about SendPulse?

Sometimes, I have the feeling that proper moderation is not done with regard to my email sources. As for the high rate at which emails bounce back, I believe it will be the same with other tools as this is determined by the quality of the email addresses I believe.

What problems is SendPulse solving and how is that benefiting you?

I am into the learning and development space. Hence I send out bulk emails to my clients on promotions, upcoming training programmes, new developments, newly accredited programmes and sales in general

Small Business (50 or fewer emp.)
Jul 01, 2022
 Source
Overall Rating:
4.5
Barneveld E. avatar
Barneveld E.
Head Of Content
Share
"The Best Email Marketing service for a Nigerian startup"
What do you like best about SendPulse?

Templates is good, pricing is fair compared to other services and also the mode of payment

What do you dislike about SendPulse?

The price of the SMS tool is high compared to other services

What problems is SendPulse solving and how is that benefiting you?

Email Marketing

Small Business (50 or fewer emp.)
Jun 29, 2022
 Source
Overall Rating:
4.5
Simon D. avatar
Simon D.
W
Share
"For messaging bots - get's the job done with a clean and intuitive interface."
What do you like best about SendPulse?

- Affordable and great value. Pay for the services you want and not the extras. - Easy to get started and connect with the various messaging services. - Very clean and intuitive interface to elaborate complex messaging bot flows. - Plays well with integrations via make.com (I connect mine to a Google Sheet). - Accompanying app works well to follow up with chats.

What do you dislike about SendPulse?

Nothing major. - Experienced a few minor glitches/bugs with exceptionally large flows (usually would go away with a refresh). - I would like to be able to select more than one item (to move, delete, copy, etc). - Not able to annotate the flow. - No folder system to organize flows and triggers. - The audience viewing system is not the best when you have many variables.

What problems is SendPulse solving and how is that benefiting you?

I'm using it in lieu of an email list. For new leads, I can pre-program a series of content drip over several months, with a funneling to paid products.

Small Business (50 or fewer emp.)
Jun 29, 2022
 Source
Overall Rating:
4.5
RR
Ruslan R.
Support Manager
Share
"Good service and speed"
What do you like best about SendPulse?

the company provides with good and fast service. I have been using it for 1 month as free package and fully satisfied with the service and wide variety of functionality. I am planning to pay bigger plan to send more emails for my clients. Affordable prices.Thank you!

What do you dislike about SendPulse?

I dislike verification. I understand that it is necessary.

What problems is SendPulse solving and how is that benefiting you?

the company helps me by supporting me per emails

Small Business (50 or fewer emp.)
Jun 27, 2022
 Source
Overall Rating:
4.5
JS
Jacob S.
Marketer
Share
"Pretty Good Experience - Very Useful"
What do you like best about SendPulse?

We used the SMTP service for transactional emails and email marketing, which worked great. The integration didn't give us any issues. Very easy to set up and just go ahead and do the work.

What do you dislike about SendPulse?

There was a bit of an issue in which I started receiving emails that were not according to my plan, where they said that my plan was not going to renew, but it would. I asked for support and it was corrected.

What problems is SendPulse solving and how is that benefiting you?

We were switching from another SMTP service provider, and it's just very easy and fast to integrate into your business and have a full suite of resources/services like SMS, Email verifier which comes in great help, in case you want those features as well. Very useful in general.

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