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Shopify E-Commerce Platforms logo
Shopify
Empowering Your Online Store
4.4
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Shopify Reviews: 4.4/5 — Solid Choice

Shopify Overview
What is Shopify?

Shopify is an eCommerce platform that is nearly synonymous with eCommerce businesses. Best known for being a simple and effective tool for retailers, Shopify makes it quick and easy to create a shopping portal that offers dropshipping access and social media sales tools. It’s an accessible solution that simplifies the entire process of getting something up and running, with lots of customization options, and options to customize core functionality as your business grows. The platform also supports an extensive range of payment processing options.

Company Shopify Inc.
Year founded 2006
Company size 10,001+ employees
Headquarters Ottawa, Ontario, Canada
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
Shopify Categories on Findstack
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Ask Questions about Shopify
What Shopify is best for?
How does Shopify compare to Stan Store?
What are the pros and cons of Shopify?
Shopify Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Shopify Pros and Cons
Pros
  • Best-in-class eCommerce tools for online retailers
  • Integrations with a range of tools and apps via the Shopify app store
  • Comprehensive inventory management via the Shopify POS Pro plan
  • Customer management tools included in all plans for creating client profiles
  • Lots of customization options with the app store
Cons
  • POS subscription also requires a subscription to the eCommerce service
  • The offline mode often suffers from outages.
  • Not the best SEO performance
  • Minimal checkout customization options
Shopify Features
Abandoned Cart Recovery
Affiliate Program
CMS Integration
Customer Management
Customer Reviews
Customizable Templates
Discount Management
Email Marketing
Fraud Detection
Gift Cards
Inventory Management
Loyalty Program
Shopify Media
Shopify video thumbnail
Shopify 0
Shopify 1
Shopify 2
Shopify 3
Shopify Screenshots
Shopify screenshot 1
Shopify screenshot 2
Shopify screenshot 3
Shopify screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 09, 2026
Shopify E-Commerce Platforms logo
4,477 Shopify Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Aug 18, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Ecommerce simplified"
What do you like best about Shopify?

Shopify is an excellent platform for launching a new business as well as for established market leaders. The checkout process is also ideal for the customer. It is without a doubt one of the top ecommerce platforms on the market.

What do you dislike about Shopify?

There are quite a few errors and malfunctions for the users, and the assistance is not great because some issues might take weeks to resolve. However, they do provide their complete support with whatever difficulties are put forward to them.

What problems is Shopify solving and how is that benefiting you?

Shopify allows users to create an online store swiftly and effortlessly. The integrations are simple to set up and don't require much technical knowledge. For me, the time saved is worthwhile.

Small Business (50 or fewer emp.)
Aug 17, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"10/10 App!"
What do you like best about Shopify?

Simple and easy to use, allows you to have multiple apps to support your experience.

What do you dislike about Shopify?

I haven't notice anything to point out to be honest!

What problems is Shopify solving and how is that benefiting you?

Allows me to check orders in real time and modify as needed.

Small Business (50 or fewer emp.)
Aug 17, 2023
 Source
Overall Rating:
5.0
SATYAM S. avatar
Satyam S.
Performance Marketing, Ppc, Seo & Lead Generation Specialist
Share
"Shopify is best for E-commerce store creation!"
What do you like best about Shopify?

Shopify provides ease of access to a lot of tools as well as features that are the foundation to build an e-commerce store. The best thing about it is you can just drag and drop to create yourself a fully functional store and start selling.

What do you dislike about Shopify?

There is not much to dislike about Shopify honestly. It even provides a free service and even the paid ones are minimal. It's hands down the best for e-commerce stores. Nothing to dislike.

What problems is Shopify solving and how is that benefiting you?

Shopify is helping my clients to easily setup an e-commerce store from where they can scale their products not worrying about the platform. It is easy to setup and one day with shopify is enough to leave all things on automation.

Small Business (50 or fewer emp.)
Aug 17, 2023
 Source
Overall Rating:
5.0
LP
Laura P.
Associate
Share
"Great Tool for Business"
What do you like best about Shopify?

Shopify is a great tool that allows you to handle orders, collect data, create discounts, etc. Just with these features we're able to offer a great service to the people who reach out for support.

What do you dislike about Shopify?

The only thing I dislike is how to filter information from a certain quantity of orders. However, it's possible that I just don't know how to properly find the information.

What problems is Shopify solving and how is that benefiting you?

Shopify help us to handle orders, detect fraudulent activities, collect the necessarry data for the business and allow us to provide pertinent information to consumers.

Mid Market (51-1000 emp.)
Aug 10, 2023
 Source
Overall Rating:
5.0
Ashutosh K. avatar
Ashutosh K.
Specialist Cloud And Infra Management
Share
"A powerful E Commerce platform"
What do you like best about Shopify?

Shopify is very easy to integrate with any CMS portal and its control panel is very interactive. From listing products to setting prices and alerts, it feels like you already are a pro.

What do you dislike about Shopify?

Everything is good, but what I don't like is the Shopify's transaction fees, limited design flexibility, and the learning curve for beginners. Rest is good and no other complaints.

What problems is Shopify solving and how is that benefiting you?

In my project, I am mamaging several E Commerce platforms and shopify makes it very easy to generate sales report. Not only this, it's traffic dashboard also helps a lot.

Mid Market (51-1000 emp.)
Aug 09, 2023
 Source
Overall Rating:
5.0
HN
Heber N.
Operations Supervisor
Share
"User friendly and great business partner"
What do you like best about Shopify?

It's very easy to manage customers' profiles and handle their purchases.

What do you dislike about Shopify?

Very frequent updates change the way we navigate through the platform.

What problems is Shopify solving and how is that benefiting you?

It's easier to track a customer's order as it collects the tracking information. Easy to handle customer's accounts and make any changes like address or order edits.

Mid Market (51-1000 emp.)
Aug 06, 2023
 Source
Overall Rating:
5.0
Ganesh H. avatar
Ganesh H.
Growth Consultant
Share
"The Best Platform to Build an Online Store"
What do you like best about Shopify?

Shopify allows all sort of businesses to customize according to the brand needs with its wide range of features. The themes available on Shopify are easy to use, enabling users to connect all majority 3rd party apps.

What do you dislike about Shopify?

There is nothing much to dislike; the platform covers all online business fundamentals. While exporting the order reports, the tracking numbers field will be missing; it would be beneficial if that gets added.

What problems is Shopify solving and how is that benefiting you?

The best platform to kickstart the online business according to the brand vision. We have built our website on Shopify using Flex nourish theme; the entire operational flow is smooth.

Mid Market (51-1000 emp.)
Aug 03, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy for beginners to set up a shop and start selling!"
What do you like best about Shopify?

Easy to use. Great for beginners, instructions are super simple to followw and customer service is great.

What do you dislike about Shopify?

Add-on apps can be hard to navigate, but once you have them setup, they can really help your site.

What problems is Shopify solving and how is that benefiting you?

The process is mostly automatic. Shopify handles the credit card transactions, prints a pick ticket and shipping label automatically. We simply pull the product and pack it into a container and attach the shipping label.

Small Business (50 or fewer emp.)
Jul 30, 2023
 Source
Overall Rating:
5.0
Adaeze A. avatar
Adaeze A.
Podcast Host
Share
"Impactful Online Design and Marketing Sales Platform"
What do you like best about Shopify?

What I like best about Shopify is it complete standalone services as well as it's designed innovative grounded products and integrating features. Shopify has been very successful for my users as well as being very comprehensival for my users needs.

What do you dislike about Shopify?

What I dislike about Shopify is the increased inclusion due to the lack of understanding the platform in the designs description of usage of data and programming for users.

What problems is Shopify solving and how is that benefiting you?

Shopify problem solving is introduced through key aspects of its design as a sales platform, that benefits my users on my team learning at different qualities and experiences as well as helping them to develop in different aspects and improve in all areas including customer satisfaction management.

Small Business (50 or fewer emp.)
Jul 25, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The perfect ally for your digital native brand"
What do you like best about Shopify?

Best-in-class e-commerce solution to sell your products on the internet. Great customization and third-party integrations.

What do you dislike about Shopify?

Might need some third-party developers to obtain a high level of customization.

What problems is Shopify solving and how is that benefiting you?

It is the platform that allows our customers to buy our products.

Small Business (50 or fewer emp.)
Jul 24, 2023
 Source
Overall Rating:
5.0
AY
Abhilash Y.
Founder
Share
"Must Needed Tool For Your Business"
What do you like best about Shopify?

It's a beneficial tool to list all my products, and customers, helps me to check analytics, and makes the business more manageable. Everything is under one single platform :)

What do you dislike about Shopify?

There is nothing to dislike about this useful tool, which is helpful for all startups. One small thing you can add is a more vibrant and colorful interface. This will make it look much better.

What problems is Shopify solving and how is that benefiting you?

Track Orders, List all your products, Check all the reports , and Live view all the customers from different regions in India. Add discounts and create coupon codes easily.

Small Business (50 or fewer emp.)
Jul 24, 2023
 Source
Overall Rating:
5.0
PM
Priyanka M.
Founder
Share
"Shopify helps to build the business and supports different categories"
What do you like best about Shopify?

The best part is receiving the orders and tracking all the shipments. Also, we will be able to track the sales ratio. It has so multiple options for keeping the small business on track

What do you dislike about Shopify?

It has difficulty with content marketing

What problems is Shopify solving and how is that benefiting you?

Shopify helps in storing all the order data even including order returns and the payments received.

Small Business (50 or fewer emp.)
Jul 13, 2023
 Source
Overall Rating:
5.0
JG
Jorge G.
Senior Software Engineer
Share
"A robust system that makes it easy to create and manage your online store"
What do you like best about Shopify?

The Shopify platform is a great tool that gives us reliability and scalability, using multifunctional technology that allows us to create, manage and configure our online store, with many customization options and a wide range of design templates that give it a professional look. Its intuitive and easy to use interface allows us to complete the assignments in a short time, which makes it effective and reliable. It is a great solid and secure tool that uses standard security conventions and encryption that helps protect the information of all our customers and suppliers.

What do you dislike about Shopify?

Shopify is a good option and so far it has been perfect, their system keeps updating and developing new features, which is great for its good development.

What problems is Shopify solving and how is that benefiting you?

With Shopify we have been able to easily monitor sales and other proper analytics with many customization options which makes it unique and an excellent alternative for online business. The SEO feature is helping us to get customers from a particular demographic area to our web store in a very easy way. It is an all in one solution that helped us to set up and manage our online store by scaling it up quickly, providing us with marketing tools to track and optimize the store.

Small Business (50 or fewer emp.)
Jul 11, 2023
 Source
Overall Rating:
5.0
TT
Taraini T.
Node Js + Blockchain
Share
"Shopify is the best ecommerce platform on the market today"
What do you like best about Shopify?

I have been using it for a while, I have made really good projects on different freelancing platform and the whole thing is good.

What do you dislike about Shopify?

There are certain aspects that need improvement but it's not a big deal I think.

What problems is Shopify solving and how is that benefiting you?

Combination offers and product bundles are available

Small Business (50 or fewer emp.)
Jul 06, 2023
 Source
Overall Rating:
5.0
Muhammad ahmad M. avatar
Muhammad Ahmad M.
Salesperson
Share
"Shopify changes my ecommerce life."
What do you like best about Shopify?

Shopify provides you full access to your website with one click. Automated dropshipping is the best service that is Shopify providing to customers.Payment withdrawn is easy on shopify.

What do you dislike about Shopify?

One thing i do not like about Shopify is his monthly fees.

What problems is Shopify solving and how is that benefiting you?

On WordPress websites you have to make websites, but on Shopify you can create shop in one click.

Mid Market (51-1000 emp.)
Jun 27, 2023
 Source
Overall Rating:
5.0
JF
John F.
Business Unit Head
Share
"Solution to your Online Business."
What do you like best about Shopify?

Shopify has built itself as a go-to e-commerce store. It offers several tools to manage business activities. Its simple and easy user interface is made to be useful for any type of person. One of the best features they offer its users is to customize their business presence regarding looks and functionality.

What do you dislike about Shopify?

They are among the best in the business, although their pricing is high compared to other platforms.

What problems is Shopify solving and how is that benefiting you?

Shopify helps me in growing my business without learning any technical skill. It offers different features such as adding products quickly, managing inventory and creating discounts. It also provides a variety of payment methods which is very beneficial for every online business.

Small Business (50 or fewer emp.)
Jun 26, 2023
 Source
Overall Rating:
5.0
UA
Usman A.
Senior Advertising Specialist
Share
"A Complete E Commerce Website Setup Platform!"
What do you like best about Shopify?

For someone new to websites, Shopify is the solution. It is straightforward to use as a web developer and a store owner who manages their websites. We recommend Shopify for all E-commerce solutions to our clients.

What do you dislike about Shopify?

Shopify is a complete solution. I don't dislike anything about it, but getting to their customer support can be hectic sometimes, so I use their online community forum and get solutions there.

What problems is Shopify solving and how is that benefiting you?

To set up an E-commerce store can be a tough job. There are many integrations that one needs to do, but with Shopify, everything is built in. You have setup, and your store and products, and that's it.

Small Business (50 or fewer emp.)
Jun 24, 2023
 Source
Overall Rating:
5.0
Larry M. avatar
Larry M.
Consultant
Share
"The best solution for a scalable and reliable online store."
What do you like best about Shopify?

There are so many features available for your Shopify store. There are a huge amount of apps that you can add to your store that let you have features just like the big guys. Many of them are free. The look and feel of a store is very customizable. It is very stable. You do not have to worry about technical maintenance.

What do you dislike about Shopify?

I did have a problem with importing products via a .csv file. I lost images for my products and had to do a lot of manual uploads. While the import feature is possible, they do warn in their documentation that errors may happen. Hopefully that will be fixed in the future.

What problems is Shopify solving and how is that benefiting you?

I create stores for others. It is fairly simple to do. Shopify stores are so professional and stable that it really is the best platform for professional e-commerce. The built-in inventory control really helps make running the store simple compared their competition.

Small Business (50 or fewer emp.)
Jun 17, 2023
 Source
Overall Rating:
5.0
Hiram O. avatar
Hiram O.
Consultant
Share
"Shopify is a powerhouse for business of all types and sizes"
What do you like best about Shopify?

I love Shopify because it is just very expansive, it is very hard to find a ceiling when you are implementing Shopify into your business model and structure. It is so easy to have an idea and then see it is doable.

What do you dislike about Shopify?

I don't like how strict it can be sometimes. With policies and rules it can be sometimes difficult for a few businesses, especially small business owners, to execute plans they have in mind.

What problems is Shopify solving and how is that benefiting you?

Currently helping me run a small startup peripheral devices and accessories business. It helps us accept and process transactions, manage inventory, manage incoming and active orders and ship them successfully.

Small Business (50 or fewer emp.)
Jun 16, 2023
 Source
Overall Rating:
5.0
JD
Jed D.
Founder
Share
"Perfect for anyone to set up a small business with little to know experience needed, Extremely Easy!"
What do you like best about Shopify?

The best thing about shopify is its ease of use. They make setting up an online shop and connecting it to vendors and suppliers super easy. It should be the first place you go to when setting up a small business.

What do you dislike about Shopify?

I wish they could integrate more products like printify. Printify is free to use but doesn't give you a site, (you have to use it through etsy or shopify) but they integrate well together

What problems is Shopify solving and how is that benefiting you?

The ability to get our products out to a wider range of audiences besides the traditional etsy or ebay approach. The need for diversification is extremely valuable to us.

Mid Market (51-1000 emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
GC
Gaurav C.
Founder
Share
"Great SAAS tool for ecommerce websites"
What do you like best about Shopify?

Ease of Website building and availability of plugins

What do you dislike about Shopify?

Lack of customization options on website

What problems is Shopify solving and how is that benefiting you?

Easy ecommerce website creation to start a business

Mid Market (51-1000 emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
MB
Mohamed B.
Insurance Advisor
Share
"Selling good quality products on the platform"
What do you like best about Shopify?

All of the selling products are very quality on the platform. We can get the products in a friendly manner and the product is also very user friendly on the platform...

What do you dislike about Shopify?

There is some delay to get the products in village side. If they deliver the products promptly to remote region; it will very convenient to the people. Otherwise it's good...

What problems is Shopify solving and how is that benefiting you?

It will promptly deliver the products to the customer in villages and even City side. They will appoint good staff, and open more outlets in semi Urban and even agency...

Mid Market (51-1000 emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
SP
Sakshi P.
Founder
Share
"Best Ecommerce Platform"
What do you like best about Shopify?

All metrics tacking, User friendly, easy to build website

What do you dislike about Shopify?

No downsides as such of using Shopify, so far so good

What problems is Shopify solving and how is that benefiting you?

Best Prices, variety of templates, various metrics tracking

Enterprise (> 1000 emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
AO
Alexa E. O.
Founder
Share
"How Shopify changed my work style"
What do you like best about Shopify?

I like about Shopify that is a very easy App and has the most complete information regarding order and customers.

What do you dislike about Shopify?

Sometimes is not very easy to locate the customer with the phone number

What problems is Shopify solving and how is that benefiting you?

It helps me have information about customers and orders.

Mid Market (51-1000 emp.)
Jun 07, 2023
 Source
Overall Rating:
5.0
AK
Apoorv K.
Founder
Share
"Shopify Review"
What do you like best about Shopify?

It is very easy to setup & use. Creating website is very easy.

What do you dislike about Shopify?

Csutomization options are limited if we want to modify anything on website

What problems is Shopify solving and how is that benefiting you?

Shopify is very user friendly and easy to use. Normal people like me can easily understand most of the things in shopify. Very easy to access reports and analyze data.

Enterprise (> 1000 emp.)
Jun 06, 2023
 Source
Overall Rating:
5.0
NG
Nicole G.
Founder
Share
"Shopify is the best App I've ever used"
What do you like best about Shopify?

Shopify is very easy to use and I learn very easy how to use it and you can get all the information together.

What do you dislike about Shopify?

Sometimes is hard to find customers with first and last names.

What problems is Shopify solving and how is that benefiting you?

Shopify gives me information regarding customer and orders.

Mid Market (51-1000 emp.)
Jun 06, 2023
 Source
Overall Rating:
5.0
BK
Balkrishna K.
Founder
Share
"Best tool for online e-commerce business Website Store"
What do you like best about Shopify?

Shopify is a great tool for starting an online business because it is really easy to set it up. It has pre-defined templates and it takes minutes to adjust the layout of the page the way that suits the user best.

What do you dislike about Shopify?

The only disadvantage of Shopify are the expenses that the user has when he is setting up the e-commerce website. There are multiple fees like: monthly subscription fee, platform transaction, and credit card card fees

What problems is Shopify solving and how is that benefiting you?

The only disadvantage of Shopify are the expenses that the user has when he is setting up the e-commerce website. There are multiple fees like: monthly subscription fee, platform transaction, and credit card card fees

Small Business (50 or fewer emp.)
Jun 05, 2023
 Source
Overall Rating:
5.0
JN
Joshua N.
Founder
Share
"Best software in our tech stack"
What do you like best about Shopify?

Ecommerce management end to end with the best in class integration setup

What do you dislike about Shopify?

Nothing to note here they hit it out of the park

What problems is Shopify solving and how is that benefiting you?

Product creation and management while fully integrating into our entire techstack

Enterprise (> 1000 emp.)
Jun 05, 2023
 Source
Overall Rating:
5.0
FB
Fernanda B.
Founder
Share
"Shopify feedback"
What do you like best about Shopify?

Shopify is a very easy App for new start businesses and is super quick to use it.

What do you dislike about Shopify?

It's not very easy to find customers with the address.

What problems is Shopify solving and how is that benefiting you?

Shopify helps us have information related to the orders and customers.

Small Business (50 or fewer emp.)
Jun 02, 2023
 Source
Overall Rating:
5.0
Siddharth T. avatar
Siddharth T.
Performance Specialist
Share
"Best e-commerce website builder"
What do you like best about Shopify?

It is one of the best online store builder, good option for dropshipping and multi currency selling. As it runs on its own surver so you don't have to buy hosting seperately.

What do you dislike about Shopify?

Sometime it gets overwhelming to find what you need because of so many setting options. Also when you need to unlock certain functionality you have to add respective apps which results in extra cost.

What problems is Shopify solving and how is that benefiting you?

It provides with a professional e-commerce store with full sales funnel approach. Top of the line automation support, as well as international selling features. Access to more integrations. Option to manage 10 stores with single account.