Shopify Reviews: 4.4/5 — Solid Choice

The Website templates and tools were very easy to use and look professional.

You can't bulk edit product pricing or product sizing. This is inconvenient when needed to make a change across the board.

We need a place to host a website and create a professional look without hiring a web designer.

The design of the home page is easy to navigate through, the colors are appealing to the eyes.

moving thru the interface was too tedious

Finding products for my clients and their individual needs. No benefits

There's a ton of options and levels for customization of all kinds of business. There's a lot of options out there and this is one of the more popular ones. The name itself comes with some customer trust, which is always helpful, too. We liked the integration with accounts and the security.

It's a bit hard to decided exactly where you fit and can be overwhelming. Having to know each transaction had a cost and the rates varied was not as easy as having one flat rate, which would have been preferable but not the industry standard. Having some of your personal data held "hostage" until you pay for a higher level plan is annoying, but also understandable. It would be preferred to be able to pick things a la carte for what we may need rather than up the entire subscription to access one particular point.

Outsourcing the financial portions because those are beyond our capabilities. It's important to us to have a secure place for transactions to be sure our business is good. People are able to easily shop and add the goods and services that they are looking for and the tracking for each person has been great. We have an easy resource of accountability for any disputes and safeguards for fraud.

The professional look of the finished sites, and customer service.

the complexity of customization and integration of appa

none yet

It helps you have all your information in one place, and sets up shipping for you conveniently, as well as your taxes.

The monthly charge, some of the UI is just frustrating and not really the most efficient way you can set up the backend of your online store.

Shipping information.

Easy to use and easy to explain to others. Navigation is thorough and the speed is quick. The customer service is fantastic as well. The number of of FAQs is vast and they offer, email/chat support as well as phone support with a real person on the other end. It's easy to add and remove products and I feel like the customer experience is on up there.

Nothing really it's very user friendly I enjoy it

Trying to sell products

The ability to quickly modify discount codes. I found it very helpful and easy to access the promos and make individual codes to discount our materials.

Quite honestly, there wasn't anything I disliked.

Quick and easy sales. Immediate for the consumer. They can purchase while I am on the phone with them and I can see it in a matter of seconds.

I really love the Shopify concept, I like the idea that anybody can build their own website and sales platforms within minutes. I like the app based system... if you need something, there's an app for it. No more struggling with web design companies, simply create the design you want, hassle free.

My biggest ptoblem with Shopify is their digital attachments app. I have used several other online platforms that allow me to add a number of digital downloads to a single product. This is extremely necessary that I be able to do this, because even though I can use and attached zipped folders, clients using Apple / MAC products often are unable to open these files, and as a result I lose clients. Shopify does have a second app that can be bought for $5 per month, which allows me to upload more than one file to a single product, however this brings me to my second issue with Shopify. A lot of the apps have to be paid for, which I don't mind, however because you are paying in dollars (I'm based in South Africa) it can work out to be incredibly expensive. Shopify is not cost effective for international clients outside of the US. They need to look at what their competitors or doing, especially GoDaddy (who I've considered changing over to), they adjust their pricing according to the territory, and are mindful of the fact that a vast majority of their clients are international. They price products and services according to country, and don't stubbornly stay stuck with just selling in US Dollars, as Shopify does.

I don't have to struggle with a web design company - which can be incredibly tedious, and I can update my store in my own time, no longer waiting for others to get it done.

I like the look and simplicity of Shopify more than similar solutions

Not truly customizable. Feels built to a certain scale regardless of the customer.

ECommerce. The benefits are obvious, it's a 24/7 storefront without much overhead.

User friendly interface, easy to understand.

Lots to configure, almost too many features for what I needed.

Allowed me to track inventory easily. Like the integration for retail as well.

It really made shopping much easier and faster. Like, really, really fast. And really, really easy.

That it isn't more common across a wider swath of the web. It should be everywhere.

Trying to succeed in a down market.

Easy to set up, lots of apps to connect to.

Its too pricey. As a non-profit, we can't afford $30 a month, we are small and wouldn't make that back in profit.

We would like to sell customized products with our logo to benefit our organization.

I'm not a huge fan of Shopify for blogging.

The display is very inelegant, it's hard to preview your blogs, and it doesn't have any SEO widgets that I know of like Yoast.

Trying to keep a client's shop top of search results with a relevant blog at the store's URL.

ease of use and speed of build - most of our clients impressed

difficulty in structuring category hierarchy for SEO purposes - some of apps have deficiencies

achieving sales and moving from a different host

Great as an eCommerce website marketing software

Pricing and additional fees are sometimes not great.

Great to fill in the gaps for eCommerce marketing

I am still interacting with shopify so I can say I like how the app looks.

I do not dislike anything about shopify I am still new at using the app.

I am solving sales problems and the benefits I realize are more money.

Reminded me of an Amazon - easy to use and navigate.

I used it so briefly that I do not remember what I disliked about it.

We were going down the path of trying to set up our own ecommerce store. Have since gone in a different direction.

For clients on a budget that have little technical knowledge, it was easy to train them on how to use the interface after our initial store setup.

On initial setup, as a first-time user, settings can be a little "in-your-face" especially for those that don't understand the legal stuff like taxes, and merchant stuff like CC processors.

Client had a limited budget for a start-up store so we were limited to pre-built systems.

I like the easy integration with Facebook and the ability to add products easily.

I didn't like how you had to upgrade your plan to use coupon codes, etc. I also probably didn't use the software enough, but I would have liked to figure out how to configure it with messenger and other apps to ensure the customer experience was A+

The product we were selling was really difficult to push, so it was hard to see the benefits of Shopify since a big part of the problem lied in a poor product.

Good concept overall. I like the idea of it.

Ease of use could be improved. Better design.

Things are laid out pretty well for user.

Shopify is a good "out of the box" solution. The interface is fairly easy to navigate, even for users with limited technical experience. Adding and managing products is fairly easy, as well as managing your shop categories, etc. There a lot of developer plugins available for an additional fee that can increase your store's functionality without requiring a developer.

There are some major things to look out for, namely if you need a more advanced store. -The templates are all built using Shopify's code, "liquid" - this means you either have to pick it up on your own, or hire developers at a fairly high cost if you want to change the template design of your store. -The plugins: while there are quite a few plugins and integrations on Shopify's marketplace, the majority cost MONTHLY fees. This means you could be incurring 50-100/month on average for each additional plugin you install. -Since this shopping cart is on a hosted platform, you cannot change certain things on the cart, such as the checkout fields. This can be very annoying for people who wish to customize the checkout experience for their customers

We are solving the need to sell our products in an online marketplace that users with limited technical experience can manage.

The ability to set up custom pipelines. We had quite a few different pipelines of business when we used this product.

When the company transitioned to the current payment rates

Understanding everything we can about our client's audience and purchasing habits.

How easy it is to use! Design is great!

can get aggravating at times and payment not east

how to promote products how easy it is to use

Easy to add products into the backend system. Easy to duplicate when a new verso arrived.

You couldn't do a return and purchase in the same transaction. If a guest comes into the shop looking to return you had to process the return and then do a second transaction for the purchase. It made it hard to require an exchange on items instead of all out returns.

This works well with a small inventory. If you had a large inventory it would be challenging to manage online sales and back room, on hand product.

I like that it streamlines the process and it is genuinely simple to use.

I would have preferred to have more ability to customize and make adjustments.

Solving the problem for purchasing online. I need customers to have access to our product from their phones.

Easy to use platform, with most settings being intuitive to navigate.

If you don't purchase the enterprise level package, implementing custom analytics code is terribly complicated.

Easy to sell products.

I like how simple everything is, how it does the coding for you.

It's constantly kicking me out, which causes me to lose my work. Also, trying to work on a blog within Shopify can be tedious. For example, I press the space bar, and no space. The automatic coding gets wonky which is extremely frustrating.

Basically save everything because apparently only so many people can be logged into Shopify at the same time and you will lose your work.

I can select to use their service to accept payment for online purchase. Also available to upload our own picture very easily.. Keep track and graph the sales status and performance,I can also allow other people to be login to update or mange the account,

Overall the service the shopify offer have a lot of support for the customer, there are not too many thing that I can complain about. The only thing or problem I have encounter with is the setup software / website. It is not too easy to setup, upload ot modify the website look. If they can improve more user friendly will be perfect.

I am using it to mange and perform on-line sales for the products i carry before.It is easy to use after a decent setup. But once you ready it will do everything for you, to accept payment and to manage and keep check the performance,

Simplified structure so adding new products is relatively quick and easy.

Shopify is a little pricey and doesn't offer enough flexibility for what you have to pay.

It allows us to showcase products on Facebook, so market has opened up to a wider audience.

easy to use. dont know what else to say...i use it on occation. so this is my review. sorry.

nothing. everything is perfect, nothing to dislike

everything almost everything.