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Shopify Reviews: 4.4/5 — Solid Choice
Shopify is an eCommerce platform that is nearly synonymous with eCommerce businesses. Best known for being a simple and effective tool for retailers, Shopify makes it quick and easy to create a shopping portal that offers dropshipping access and social media sales tools. It’s an accessible solution that simplifies the entire process of getting something up and running, with lots of customization options, and options to customize core functionality as your business grows. The platform also supports an extensive range of payment processing options.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Shopify Pros and Cons
- Best-in-class eCommerce tools for online retailers
- Integrations with a range of tools and apps via the Shopify app store
- Comprehensive inventory management via the Shopify POS Pro plan
- Customer management tools included in all plans for creating client profiles
- Lots of customization options with the app store
- POS subscription also requires a subscription to the eCommerce service
- The offline mode often suffers from outages.
- Not the best SEO performance
- Minimal checkout customization options
Compare Shopify with other popular tools in the same category.
If you are looking for an e-commerce solution with many functional options, which allows you to publish a personalized virtual store for your products and that is easy to apply by novice users, that is, you do not have to be a developer, Shopify can be an important choice to consider. With Shopify, you can create products, manage inventories and share promotions. This platform helps you to integrate to social networks like facebook and to increase the advertising of your store. For those who want to try the tool before buying it, Shopify offers a 14-day free trial. Additionally, Shopify integrates tools and quick configurations to create articles from scratch and include images, titles, prices, discounts and more.
I have no observations given that it is a very well thought platform to meet the needs of increasing and managing the sales of your business, and on the other hand, to guarantee a storage space (website and blog) for a very low annual cost. For this and many other reasons, I do not see any disadvantage so far.
I really recommend it for small and medium businesses and any e-commerce entrepreneur. Shopify offers a professional online sales platform to anyone regardless of whether they are a developer or a beginner. I like the fact that Shopify allowed me to scale the scope of their application starting with a free trial of 14 days, and then, testing the integration with Facebook. It should be considered that around 500 million people access Facebook only through mobile or cell phone. Even using Facebook Messenger through your online store or on your Facebook page is an excellent alternative to chat directly with your customers.
I like the fact that I can choose different payment types, and it’s really easy to set them up. I even have a payment feature set up were it’s skmil to a payment plan. I love it
I don’t like that when I add a new section to my website I have to link it to a navigation. That’s a little confusing for me
When I had my previous website it would not show the sizing if I had one item left in stock. My customer would have to add it to cart in order to see the size, then delete it if it wasn’t the correct size. With Shopify it shows the sizing when they click on the item. I also love the fact that I can choose different themes for my store
The simplicity of design and ability to navigate the website easily.
Customer support can be increased without be redirected to other sources for help.
Selling and manage products online.
Shopify is an excellent tool to build an e-commerce store, the necessary skills are simple and the process is very intuitive.
I love the operation, there's nothing important that I don't like about shopify.
Easy to add and edit a product, images or information in just a couple of clicks
I like the ease of creating pages and collections within the store to help customers shop easier.
If you edit a collection it won’t save all the time.
It benefits us by linking our inventory in multiple warehouses.
Shopify has been a life-changing platform for my company. I love how there are hundreds of affordable apps you can install to improve the user experience of your site. You don't even need a developer to make a nice looking, intuitive site. I also like how customizable it is, even in the most basic package. If I want to, I can go in and edit the code on any page I want. Likewise, I can make adjustments to titles and tagging to improve SEO. From my experience, there aren't many platforms that offer this level of flexibility at this price point.
A lot of our customers are tax exempt, and while there is a way to mark them as so in the system, I can't find an easy way to automatically send them an invoice that reflects their tax exemption. This would be a very useful feature for us. I know that there is an app I can download, but it costs somewhere around $20 per month. I'm also sure I could develop my own custom solution, but I don't really have the time or skillset for that.
We initially moved onto Shopify because we were having security issues with the last platform we used. Not only has it greatly increased the security of our site, it has also made it much more user friendly. Additionally, it has greatly improved our SEO, helping us drive more revenue from organic search traffic. Additionally, it has allowed us to set up simple email automation for following up with customers and sending them abandoned cart notifications. We've realized small things like this have made a huge difference in our total sales. It's also made it much easier for us to crate and promote discounts for our products. In basics, the Shopify is just easy and affordable. It makes it possible for anyone to build and maintain a successful e-commerce site.
The easy-to-use tools when getting started is what originally drove me to try them out. I took a leap of faith and started my small business with everything that it had to offer. Between the easy domain registration for that personal touch, the ability to link other stores and to the great plethora of information and control it gives you through the mobile app, this was nothing short of a win for me. Been happy since last year.
I guess my only problem with it is that the site editing could be a little more comprehensive and less restrictive. There are many things I'd like to have on my storefront but am having a hard time finding an easy way to do that given that the offered themes don't leave much in the way of any significant changes.
The main benefit I've been reaping is the simplicity of it's use in e-commerce. I don't have much of a business background but was still able to painlessly get myself started and off the ground. Again, it's ease of use, administratively speaking, has been an absolute godsend for me.
i love shopify. it is the easiest to use and best ecommerce solution for all business, big and small!
there is honestly nothing i dislike about it. absolutely amazing!
it helps me keep everything in one spot and tracks analytics for me.
I am a new business owner and Shopify has made my E-commerce experience that much better! It is very self explanatory, customer service is remarkable and the features/customizations are endless!
The only thing I dislike is the ability to edit from your phone. It is do-able but it is not the easiest process.
I am solving the ability to have custom options with my products. I can now add options such as color, size, personalization etc.
There's a lot of add-ons, themes. The program will allow you to do a tracking of items, status and type of payment, channels of purchase, the number of products sold. You can optimize the website for your requirements. And I am very happy that there is a quality mobile application.
Some of the points are not important, but could be improved. These are, for example, personalization of pages (only the main one is available). I would also like to change the promotional codes.
An important advantage I've realized when working with Shopify is the variety of integrations available. Online purchases have increased dramatically since switching to Shopify.
Shopify is easy to use. you can have a website/shop up and running in less than a day. The support is great, and there are hundreds of apps integration to help automate every part of your shop that you can think of - from cart abandonment to gamification.
I wish that you could run multiple shops from one account.
Shopify is used as the website/e commerce shop for my business. Because of all the app offered, i've been able to optimize my shop for conversions.
I like how I have control over our sales page. I can switch products in and out whenever necessary and not have to go through a 3rd party. Shopify also has great customer service.
Nothing, I’m satisfied with Shopify and have no complaints.
We are able to sell our products online and handle it in office without going through a 3rd party.
Easy to use, and universal design on mobile and desktop. Stable server and extremely fast. I really enjoy doing e-commerce with it, because the management is extremely easy and well integrated.
Easy to be overflown by bots, and a little bit hard to program to customize.
Create a web store for my company. It is easy to use and manage.
I like how many apps they offer to install and add to your store to make it meet all the needs you may have.
I have no problem with shopify, it's an excellent platform.
It keeps me completely organized. It allows me to have the professional appearance of a website with all of my products in one place for customers to see.
I love that I can customize my shop the way I need to based on size and product. And I think it is great, that it offers a 14 day free trial.
So far, there is nothing I don't like. I think it is a great platform that offers a great service to consumers.
They are allowing my products to reach a customer base easily, with all of the information very clearly detailed.
Shopify is easy to get going and it works, plain and simple.Effective and efficient.
Some things that should be pretty basic require installing additional apps (reviews, invoice reprinting, more advanced email automation)
Selling a product online, finding, educating and converting to sales. We have seen a tremendous increase in sales since switching to Shopify.
Shopify makes life easy. The service is really thoughtful and feel pleasure to work with them
The shopify’s website is going really slow when internet traffic happened. At that time Shopify is so hart to access
Benefit is Shopify system is simply to use and user friendly
It’s provided people the opportunity to build their own online store with different features. You can not only sell your products on the website,Sell across multiple channels, including Facebook, Instagram, Amazon and eBay. Brilliant inventory system which helps you manage your store Came first in our research for sales features and customer score
with the current implemented features, it is still kind of hard to counter bot users in all kinds of way, as they can just keep update the end points as shopify patch the old ones. The best way at the moment is to use paypal or manually filter out bot orders which is not easy at all, also the use of variant also give people chance to bypass the password page on shopify ,You have to create your storefront between the editor and dashboard, meaning you must flick between the two. The only platform to enforce its own transaction fee with Shopify Payments Content doesn’t automatically reformat if you switch to a different theme
it is easy to organize all the details of every single transaction, from item description to final shipping and tracking number or cancellation.
I love all of the educational content that shopify creates and provides to customers through shopify digest. There is so much useful information for anyone who has just started a business. Shopify also offers so many features to open a store and make your website look and function the best. They provide a huge App Store which helps you add on those extra features like newsletters, loyalty programs, etc. to your site and is extremely useful if you don’t know how to write code. What I like the best is that they make starting an ecommerce business EASY for anyone.
As much as I love the apps available, I dislike that you have to pay so much for some add ons and shopify can get pretty expensive if you add on just a few services like a return center or marketing app. You should be fine if you stick to either free ones or low cost apps that are only necessary.
Shopify allows me to learn as I go and narrows the learning curve because they provide such useful content in the shopify email digest and Shopify academy. They offer tips and tools that help to generate revenue and increase traffic. I’ve updated my product pages based on Shopify’s advice and received much more sales.
Shopify has been providing quality support providing quality ecommerce hosting and interface such as payments gateways including local and international and as well as pay on delivery options for users. It's been the most populated API Integration eCommerce solution that works with Amazon dropshipping, ebay, aliexpress, banggood and the host of others.
Shopify is far more too expensive to maintain and if your business is not booming anymore, your site will go down when you cannot afford the bills of monthly subscription.
It's very responsive eCommerce platform for selling of goods for both local and international customers with almost all payments gateway.
Excellent user surface interaction, for both buyers and the seller, for a very nominal price.
Some features can be very expensive to add to the personalised website.
Selling items online, through shopify is so easy!
I like how Shopify has several apps in their store that could assist your with any aspect of your e-commerce business.
I dislike the lack of thorough customization with the theme. Affects overall branding.
It makes e-commerce more accessible and less daunting when getting started. With Shopify, everything is laid out for your.
--easy to set up website for online shopping experience --easy marketing and inventory control --helps small business build an online presence and integrate with amazon, facebook, etc.
Pricing is our biggest issue with shopify. It's very expensive!
E-commerce platform. We used it as our online storefront for a while before developing our own.
I really enjoy using Shopify and actually switched over from Squarespace. I have my own eCommerce company and I like that the CRM for Shopify gives me a lot more options for tracking my sales, data, users, products, and clicks. I have Advanced Shopify so I have the ability to use abandoned cart features, collection of emails, see which products are the most viewed, and what products are most searched for. It also allows me to input certain SEO's which is tremendously helpful when people are searching for products my brand offers.
Small things I dislike about Shopify is that I wish it were more user interface friendly for people who do not know a lot about HTML and JavaScript. I had a designer working with me who knew these things but when I wanted to edit something, or add a page, I had to seriously click around and google every question I had since the user interface made it difficult for me to edit my website without knowing code.
Shopify helps businesses problems a lot for example letting businesses know which of their products are their top clicked ones and which ones aren't. They also track and compile a list of emails that people will use when signing up for your email subscriptions or when they check out, so you can have the master list for mail blasts. Shopify also is connected very easily with other online tools such as Instagram, so you can tag your Instagram photos with prices and links that will take you directly to your Shopify website. This allows people to shop your Instagram profile for example which is helpful for people that don't know your website, but know your Instagram (or found it through their explore page).
Very easy to set up and maintain, new features are pushed out to the iOS app regularly, lots of plug-ins are available.
I would like to be able to sell gift certificates without having to upgrade to the $79/month plan.
I have been selling handmade jewelry online since before Etsy even existed. I had tried a number of other e-commerce solutions prior to moving to Shopify, and none of them were a good fit. Shopify has everything I need, for a reasonable price, with excellent uptime.
Shopify makes it simple for a novice in the e-commerce game to get started. Easy to understand language and workflow helps get up and running much more quickly than some competitors’ options that I tested.
In order to make it simpler for the masses, some of the customization that you may want is missing, or you have to look to third part plugins/apps to get customization functionality that is baked into competing products.
Easy of use, pretty much works from the start.
Integration with other platforms like ebay was a great incentive to use shopify and keep all our inventory in the right place!.
Honestly everything works like a charm! Everything is going well and we're happy running our website store anda ebay store at the same time.
Keeping website inventory and our eBay Store synchronized and working in perfect timing!
It is user friendly and easy to understand. The product list is simple and enables our business to find a product quickly. The staff has always been very helpful when we call in with questions. We have had a very positive experience.
We haven’t had any experiences that we dislike on Shopify. Everything is very user friendly including when we change our webpage graphics etc.
Shopify offers a business loan program that can help grow the business.
Can find things easily and get things done
I do not dislik anything about it at this point
Too many to list I rally like shopify
Shopify is extremely easy to use. I have used other hosting sites, and this one is the winner. With the apps you can integrate, shopify is a must have for all small business owners.
Honestly there has been nothing that I do not like.
I have been able to grow my business, collect emails, and integrate apps with my shopify account. With their analytics, I can assess what we are doing wrong, and fix it. Whether it be an abandoned cart email that isn't capturing the sale..etc, shopify helps me notice the problems and gives me tips to do better.