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Shopify Reviews: 4.4/5 — Solid Choice
Shopify is an eCommerce platform that is nearly synonymous with eCommerce businesses. Best known for being a simple and effective tool for retailers, Shopify makes it quick and easy to create a shopping portal that offers dropshipping access and social media sales tools. It’s an accessible solution that simplifies the entire process of getting something up and running, with lots of customization options, and options to customize core functionality as your business grows. The platform also supports an extensive range of payment processing options.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Shopify Pros and Cons
- Best-in-class eCommerce tools for online retailers
- Integrations with a range of tools and apps via the Shopify app store
- Comprehensive inventory management via the Shopify POS Pro plan
- Customer management tools included in all plans for creating client profiles
- Lots of customization options with the app store
- POS subscription also requires a subscription to the eCommerce service
- The offline mode often suffers from outages.
- Not the best SEO performance
- Minimal checkout customization options
Compare Shopify with other popular tools in the same category.
I can manage and ship orders in one place
The order views are extremely limited, basically requiring a third party program to be able to see information efficiently, especially for a mid to high volume store.
Shipping, and the ability to monitor and execute actions remotely through an awesome mobile app
Below I present a list of items that I adore about Shopify -Extremely easy to use, even if you have no idea about e-commerce -You can sell anything: physical items, services, digital products etc -24/7 customer support -The iOS app is very easy to handle -Countless apps and plugins available in Shopify app store. -2 weeks free trial for those who want to give it a go -can accommodate all store sizes
-Enabling customers to leave reviews will cost you -If you break a licence agreement by mistake, Shopify can take your store down with no warning -Pro reporting is only available if you buy the top tier plans -If you don't use Shopify's payment module, then extra charges will be applied on top of standard credit card fees
As I mentioned above, Shopify can handle any store size. This feature really untied my hands.
Shopify is our CMS, where we receive all our orders and operate our website. It is easy to use, very well fitted for a small and growing business like ours. You can start easily an e-commerce business, without knowing how to code. Shopify is very reliable and is integrated with basically everything you need for your business.
The only downside of Shopify is that you can't customize the "card" page unless you have a Shopify Plus subscription which is quite expensive. Also you have to use the Stripe payment solution if you want to use Apple Pay. Last, there are some limits to what you can do in terms of stock management.
Shopify helps us operate easily a website without coding it ourselves, and customizing it by adding apps to improve the customer experience. It is also very reliable in terms of operations; all the orders appear correctly and we can then send the items to our customers. All the team can work at the same time on Shopify. We can also generate lots of reports about our business.
It allows us to utilize current generation technology within our very niche industry/
It definitely opens you up to a ton of spam emails from companies wanting to pitch you stuff.
We needed an e-commerce website capable of supporting our established brick and mortar stores.
There are so many opportunities online to create content to help anyone, and Shopify can help the creators get their Life-Changing to Fun products to the world. We have an online course, subscriptions, as well as Physical products. Shopify makes it easy to collect a payment, renew subscriptions and deliver products with helpful in System help like the ability to print a shipping label or to use an APP in the system to collect Subscriptions for our business.
When a Gift Card or Credit is created, we can not get the 16 Digit Code quickly.
Selling can be handled in One System for many different types of products. Shopify collects the money, and they deposit the money in our bank.
It is very easy to use, integrates with a lot of tools and other services and it runs in the cloud, so no need to maintain it
There isn't much not to like. The price is reasonable, the fees are reasonable.
Having to maintain an ecommerce site has never been easier. The integrations into other tools has been great.
Since it is one of the most common options, Shopify has myriad integrations and apps for all of our needs. Better yet, more than one option for any demand. It helps to have everything in one place. It is mostly intuitive and there is plenty of support/documentation to help in most situations. Support is great and downtime is far and few between with a great dashboard if there are issues. This has been a great solution for several years. Payment processing and options are on point. We haven't experienced many issues with the system which is good news for us! Overall, this is a great solution for online stores of many sizes and there is room to grow! Scaling with Shopify has been easy and I'm confident it will continue to be so. No plans to change providers at this time.
There are some limitations to having multiple listing and pricing tiers. When trying to set up a more complicated listing, our shop will throw errors and discount codes won't work. We have to manually fix this which is not ideal. Because of this, our organization will have to completely change a system that has worked for some time. However, it is more of an issue with our setup than Shopify, but we wish our current system would work. Finding customers can be cumbersome using the search option which makes it tough to provide customer service in a pinch. Tax collection has been complicated in some cases as well. Some things may be user error but hard to say! Customization could use some work. Overall, the pros outweigh the cons.
The problem was needing a one-stop-shop for eCommerce and Shopify was an easy option to get things rolling. It continues to offer opportunities for growth with all of the integrations and options. We haven't had to change to a new provider because the software is growing with us. Even the integrated apps are open to our needs and have no issue meeting with us. We needed a subscription app and had several options to choose from. The same goes for gift cards, page editors and more. Shopify has provided a platform for the business to grow and thrive, exactly what we needed. I have no doubt that it will be a solution to future problems/demands.
Everything is available at lower prices and a wide range of variety is available.
Nothing is there which is needed to be disliked , you must use it.
Shopify is helping us to choose from a wide range of products and proving good customer care service , they are proving timely deliveries.
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Shopify plugins helps to develop website with minimum code also it support variety of customisation
Some themes are paid after certain time period
Web development using wide variety of plugin helps to develop owsome features without coding for example payment gateway plugin helps to setup payment stream
Shopify is the best solution for our business website. We have also created a blog to do regular posts on the website. In Shopify, we can choose business templates and customize theme patterns. All templates are mobile friendly and one click installation applies on all web pages. One advantage of Shopify, we can update meta tags and content on all web pages separately. We can create large websites and sell products online.
It is secure and user friendly for business websites. We can update our versions and not face any issues in optimization websites.
In our business, We need to analyze client queries by email because customers like email follow up for services. We used Shopify to create a landing page for marketing promotion to generate business leads. It is easy to create a section on a webpage and gives the option to add meta tags for the web page. We can also integrate Html Code into our webpage without knowing the development code. Shopify beats Wix development features and easy to manage business websites securely. We recommend to all our clients to use Shopify software. It is the best one for website development and designing.
Shopify gives you the ability to buy from a myriad of merchants all across the internet. It makes buying items more convenient and uniform than individual shop websites.
With the wide variety of accepted methods of payment it is very hard to think of something I would dislike.
Shopify solves the problem of having unique and proprietary shopping platforms for a website. It gives websites a uniform shopping structure and makes it a much more simple shopping experience for the consumer.
See all the various analytics and insights on the dashboard
there can be a lot of information so it can get a bit confusing
Easy way to keep track of all sales and seeing our profits and whatnot
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Shopify is the best website designing and development tool. In our Ecommerce business, we are using Shopify website templates for our business products. Like other eCommerce platforms, No need to wait for the setup website to be set up. We need to select templates and customize them very quickly to run an online business. It is secure and useful to list products online and give offers during festival sales. Shopify also supports marketing tools to work faster in less time. To integrate third party applications with no HTML coding work. Onclick connect tool and securely manage business data.
It provides SSL certificates for all website pages with an Unlimited bandwidth server to upload multiple products online. Compared to Magento, Shopify is very easy to create an online store.
We are using Shopify for our eCommerce portal, It has various features to create pages and products catalog. In Shopify, we used a web based website builder to create all pages according to services. It is easy to create partitions on pages and add products on websites. No need to count product sales and other tasks because it stores all information in inventory management and sets SEO optimization for all business products. In Shopify, we can measure sales, sessions and transactions for online products and increase the productivity of the business.
Shopify is intuitive- compared to several POS systems I've seen in retail and business, Shopify combines some of the best assets a modern platform can have- also useful for client profiles and keeping track of orders in one place- as long as same email addresses are used.
Certain things that can seem simple are actually quite difficult-wanna "exchange" a product more than once, or get your money back? Forget it, Shopify can't process this- the original purchase has to be entirely refunded and new item repurchased- which would be fine for most instances but some problems have risen amidst customers with this.
Shopify is helping us keep track of client orders, and its ease of use is its biggest benefit. However, it is a web-based app and sometimes crashes or has to be exited and restarted to work properly, which doesn't help efficiency or speed.
Easy to use and excellent for those who want to setup an e-commerce store without wasting their time and reach the global boundaries. Super easy to setup, 1 click sell option with lightning fast loading.
Need to buy most of the apps which increases the overall cost of the store setup. Don't have many SEO optimization options as the Wordpress platform provides. Also, at times its difficult to customize the Shopify themes and stores from the functionality point of view.
Easy to setup and takes less time to learn the features. Even a beginner can be trained to operate the Shopify platform. This makes it easy to set up the eCommerce store in no time.
With Shopify, it's easy to launch an online store without any external dependencies and costs. It's easy, fast and does its work without any code.
I would love Shopify to include more integrations to make it more flexible and scalable.
In the pandemic, people have been able to launch their brands digitally without any dependencies on code or costs because of Shopify. This is the problem it's solving.
The most helpful is how organized is every order and how easy is to find information that you need.
Sometimes has outages that cause the page to be really slow.
We have the orders information with easy access.
We can add huge varieties of product and we can star,run,grow our business here.
We cannot add much filter in the application. customisation can be improved else every thing is fine here.
We are running our small ecommerce app using shopify where we are displaying all the products of our brand.
User friendly application. Easy to use and order anything. Too many items available to order. It can be used any any person. Items are available at cheap prices than other marketplace
Should not lag when too much people are using the application. Delivery should be fast rather than taking too much time to deliver. Delivery charge should be minimal so that everyone can be use the application
No problem everything looks fine. Only issue is the user interface. Sometimes it lags too much for the user and it makes difficult to order anything. Pages should have shortcut to product
The ease of it connecting to other sites
When it stops working for an hour or two
Keeping all our customer info in one place and organizing orders
I like Shopify's features of products management, category management, analytics checking, orders checking, and theme updating feature. I could upload my products very easily through the website UI. It is very simple to use. All sections like collections, categories everything we can update faster and easier.
The one thing that I dislike about Shopify is that while uploading the theme it will fail to upload and I had to re-upload the theme sometimes. This is not a big problem, maybe it will be because of the network issue. Never faced any issues with the theme. Every section on the theme was working properly. Faced only the theme uploading issue.
I was looking for the best E-commerce platform to sell my menswear. Then I got to know about Shopify and started using it. I was a new user and this platform is very useful for new people. Shopify UI is very easy to use and I could make my website live within a few days. They have the best customer support. They really helped me and guided me to finish my work. I could upload all my products and I could categorise them in a good looking way. I was not knowing how to upload a product before using shopify and now it's very easy for me to handle the whole website now. Shopify is the best user-friendly E-commerce platform.
What I like best with Shopify is its intuitive platform - one can easily understand how it works, particularly its customer support functionalities (order status, order cancellations, refunds, etc.) The software also supports API integration with the majority of popular Customer Support Platforms including Zendesk and Gladly, creating seamless customer interaction.
From a customer support perspective, none thus far. Our customer care teams find the tool easy to navigate when addressing customer inquiries including order statuses and changes.
Order Management. The tool allowed us to efficiently manage our customer orders. Integrated with our Warehouse Management and Customer Support portals, fulfilling the orders, as well as assisting with inquiries and changes, including cancellations, delivery address changes, etc., have been seamless
extremely easy for a newbie like me to start making a website or I say a web store to start selling from day one. Starting from buying the domain to making the final payment portal access. Shopify is the E-Commerce God
Frankly saying nothing much but the reoccurring subscription charges are the worst and the upgrade of any of the selected themes once you have customized is a pain in ass to merge with your own customisation
Domain, Website, Store, Inventory, Customer, Leads and of course money! My life has been extremely difference since I joined shopify. Handling the delivery notes automation was the best part with ZIP
How easy is it to find information whenever a customer reaches out with a specific inquiry about their, and also if needed, we can update details for them as requested.
The bridge there is between the Shopify platform and warehouses. It would definitely be easier if we had the chance to update/change, cancel orders directly through Shopify and feel certain that it was indeed properly canceled.
As a retail company, customers reach out to us whenever they have issues with their orders. Through Shopify, we can process partial/full refunds, update customers' personal information, generate promotional codes for holidays or discounts if customers are unhappy, and much more.
Shopify is a web-based application for online shopping and also you can create your online store to sell your products. For your own branding requirements, it provides you with a wide range of themes that can be customized also and allows you to sell either physical or digital products.
Shopify is good but it has 2 major problems. It's not seamlessly multilingual. Extensions such as magnify exist, but it is far from perfect. The checkout is implicit and doesn't allow the option for the companies to purchase and input their value-added tax(VAT) number
I solved the problem with Shopify like no increase in sales, managing marketplace and finding customers. we know that a huge amount of traffic is not equal to sales so I created ad campaigns to provide a sure-shot cashback guarantee. for finding new customers tried out the right advertisement and promotion for business.
Shopify has all the best plug ins to add to make the e-commerce website journey easy for the designer and owner.
The loading time of the software sometimes can be an issue.
Shopify is simply letting new entrepreneurs to set up their business online easily and reach out to many with not compromising on the quality of the website.
that there are a lot of sales channels for you to choose from
the basic membership plan is a little bit too much for starter businesses
I now have a website, which is a plus for my business
Shopify makes it reallly simple to set up an online store with zero to little experience. We use it for our store and love it. Could not recc enough.
SOmetimes support can take a long while, even though we are on shopify plus.
we have the ability to have our store set up online without having multiple tools