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Shopify Logo
Shopify
Empowering Your Online Store
4.4
(4,477)
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Shopify Reviews & Product Details

Shopify Overview
What is Shopify?

Shopify is an eCommerce platform that is nearly synonymous with eCommerce businesses. Best known for being a simple and effective tool for retailers, Shopify makes it quick and easy to create a shopping portal that offers dropshipping access and social media sales tools. It’s an accessible solution that simplifies the entire process of getting something up and running, with lots of customization options, and options to customize core functionality as your business grows. The platform also supports an extensive range of payment processing options.

Company Shopify Inc.
Year founded 2006
Company size 10,001+ employees
Headquarters Ottawa, Ontario, Canada
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
Shopify Categories on Findstack
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Crevio
Sponsored
5.0
(1)
$29.00/month
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Shopify Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Shopify Pros and Cons
Pros
  • Best-in-class eCommerce tools for online retailers
  • Integrations with a range of tools and apps via the Shopify app store
  • Comprehensive inventory management via the Shopify POS Pro plan
  • Customer management tools included in all plans for creating client profiles
  • Lots of customization options with the app store
Cons
  • POS subscription also requires a subscription to the eCommerce service
  • The offline mode often suffers from outages.
  • Not the best SEO performance
  • Minimal checkout customization options
Shopify Features
Abandoned Cart Recovery
Affiliate Program
CMS Integration
Customer Management
Customer Reviews
Customizable Templates
Discount Management
Email Marketing
Fraud Detection
Gift Cards
Inventory Management
Loyalty Program
Mobile Optimization
Multi-Currency Support
Multi-channel Selling
Multi-language Support
Order Management
POS Integration
Payment Processing
Product Management
Product Recommendations
Reporting & Analytics
Returns Management
SEO Tools
Security Features
Shipping Management
Social Media Integration
Subscriptions Management
Tax Management
Third-party Integrations
Shopify Media
Shopify video thumbnail
Shopify 0
Shopify 1
Shopify 2
Shopify 3
Shopify Screenshots
Shopify screenshot 1
Shopify screenshot 2
Shopify screenshot 3
Shopify screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: May 28, 2025
Shopify Logo
4,477 Shopify Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Feb 23, 2019
 Source
Overall Rating:
5.0
MB
Miata B.
Teacher
Share
"Easy to use for promoting sales"
What do you like best about Shopify?

I like how I have control over our sales page. I can switch products in and out whenever necessary and not have to go through a 3rd party. Shopify also has great customer service.

What do you dislike about Shopify?

Nothing, I’m satisfied with Shopify and have no complaints.

What problems is Shopify solving and how is that benefiting you?

We are able to sell our products online and handle it in office without going through a 3rd party.

Enterprise (> 1000 emp.)
Feb 23, 2019
 Source
Overall Rating:
5.0
RL
Ruicheng L.
Software Engineer
Share
"Best webstore in the industry"
What do you like best about Shopify?

Easy to use, and universal design on mobile and desktop. Stable server and extremely fast. I really enjoy doing e-commerce with it, because the management is extremely easy and well integrated.

What do you dislike about Shopify?

Easy to be overflown by bots, and a little bit hard to program to customize.

What problems is Shopify solving and how is that benefiting you?

Create a web store for my company. It is easy to use and manage.

Small Business (50 or fewer emp.)
Feb 21, 2019
 Source
Overall Rating:
5.0
Nathan F. avatar
Nathan F.
Sales Manager
Share
"the best eCommerce platform"
What do you like best about Shopify?

It’s provided people the opportunity to build their own online store with different features. You can not only sell your products on the website,Sell across multiple channels, including Facebook, Instagram, Amazon and eBay. Brilliant inventory system which helps you manage your store Came first in our research for sales features and customer score

What do you dislike about Shopify?

with the current implemented features, it is still kind of hard to counter bot users in all kinds of way, as they can just keep update the end points as shopify patch the old ones. The best way at the moment is to use paypal or manually filter out bot orders which is not easy at all, also the use of variant also give people chance to bypass the password page on shopify ,You have to create your storefront between the editor and dashboard, meaning you must flick between the two. The only platform to enforce its own transaction fee with Shopify Payments Content doesn’t automatically reformat if you switch to a different theme

What problems is Shopify solving and how is that benefiting you?

it is easy to organize all the details of every single transaction, from item description to final shipping and tracking number or cancellation.

Small Business (50 or fewer emp.)
Feb 21, 2019
 Source
Overall Rating:
5.0
JJ
Ji J.
Senior Editor
Share
"Shop with shopify"
What do you like best about Shopify?

Shopify makes life easy. The service is really thoughtful and feel pleasure to work with them

What do you dislike about Shopify?

The shopify’s website is going really slow when internet traffic happened. At that time Shopify is so hart to access

What problems is Shopify solving and how is that benefiting you?

Benefit is Shopify system is simply to use and user friendly

Small Business (50 or fewer emp.)
Feb 20, 2019
 Source
Overall Rating:
5.0
MI
Mark I.
Mr.
Share
"Top Rated ecommerce solution for dropshippers and Mini Importers"
What do you like best about Shopify?

Shopify has been providing quality support providing quality ecommerce hosting and interface such as payments gateways including local and international and as well as pay on delivery options for users. It's been the most populated API Integration eCommerce solution that works with Amazon dropshipping, ebay, aliexpress, banggood and the host of others.

What do you dislike about Shopify?

Shopify is far more too expensive to maintain and if your business is not booming anymore, your site will go down when you cannot afford the bills of monthly subscription.

What problems is Shopify solving and how is that benefiting you?

It's very responsive eCommerce platform for selling of goods for both local and international customers with almost all payments gateway.

Small Business (50 or fewer emp.)
Feb 20, 2019
 Source
Overall Rating:
5.0
Chris P. avatar
Chris P.
Owner
Share
"User Friendly and Easy to Use"
What do you like best about Shopify?

I like how Shopify has several apps in their store that could assist your with any aspect of your e-commerce business.

What do you dislike about Shopify?

I dislike the lack of thorough customization with the theme. Affects overall branding.

What problems is Shopify solving and how is that benefiting you?

It makes e-commerce more accessible and less daunting when getting started. With Shopify, everything is laid out for your.

Small Business (50 or fewer emp.)
Feb 19, 2019
 Source
Overall Rating:
5.0
Natasha S. avatar
Natasha S.
Co Founder And Marketing Director
Share
"Shopify is great for starting an eCommerce business."
What do you like best about Shopify?

I really enjoy using Shopify and actually switched over from Squarespace. I have my own eCommerce company and I like that the CRM for Shopify gives me a lot more options for tracking my sales, data, users, products, and clicks. I have Advanced Shopify so I have the ability to use abandoned cart features, collection of emails, see which products are the most viewed, and what products are most searched for. It also allows me to input certain SEO's which is tremendously helpful when people are searching for products my brand offers.

What do you dislike about Shopify?

Small things I dislike about Shopify is that I wish it were more user interface friendly for people who do not know a lot about HTML and JavaScript. I had a designer working with me who knew these things but when I wanted to edit something, or add a page, I had to seriously click around and google every question I had since the user interface made it difficult for me to edit my website without knowing code.

What problems is Shopify solving and how is that benefiting you?

Shopify helps businesses problems a lot for example letting businesses know which of their products are their top clicked ones and which ones aren't. They also track and compile a list of emails that people will use when signing up for your email subscriptions or when they check out, so you can have the master list for mail blasts. Shopify also is connected very easily with other online tools such as Instagram, so you can tag your Instagram photos with prices and links that will take you directly to your Shopify website. This allows people to shop your Instagram profile for example which is helpful for people that don't know your website, but know your Instagram (or found it through their explore page).

Small Business (50 or fewer emp.)
Feb 16, 2019
 Source
Overall Rating:
5.0
CC
Carlos C.
Webmaster
Share
"Shopify skyrocket our eBay Store "
What do you like best about Shopify?

Integration with other platforms like ebay was a great incentive to use shopify and keep all our inventory in the right place!.

What do you dislike about Shopify?

Honestly everything works like a charm! Everything is going well and we're happy running our website store anda ebay store at the same time.

What problems is Shopify solving and how is that benefiting you?

Keeping website inventory and our eBay Store synchronized and working in perfect timing!

Small Business (50 or fewer emp.)
Feb 14, 2019
 Source
Overall Rating:
5.0
CG
Courtney G.
Ceo
Share
"Love shopify"
What do you like best about Shopify?

Shopify is extremely easy to use. I have used other hosting sites, and this one is the winner. With the apps you can integrate, shopify is a must have for all small business owners.

What do you dislike about Shopify?

Honestly there has been nothing that I do not like.

What problems is Shopify solving and how is that benefiting you?

I have been able to grow my business, collect emails, and integrate apps with my shopify account. With their analytics, I can assess what we are doing wrong, and fix it. Whether it be an abandoned cart email that isn't capturing the sale..etc, shopify helps me notice the problems and gives me tips to do better.

Small Business (50 or fewer emp.)
Feb 12, 2019
 Source
Overall Rating:
5.0
SR
Sebastian R.
Dr. Sebastian Roman
Share
"Best Selling Service "
What do you like best about Shopify?

I like the fact you can easily post any item up for sale and the feature it has to add apps so you can make your website more convenient!

What do you dislike about Shopify?

How it does not update the themes you can chose for your website!

What problems is Shopify solving and how is that benefiting you?

Shopify has helped me because when I have a big amount of orders they will help me either get a Agent or all that will help me fulfill all my orders fast!

Small Business (50 or fewer emp.)
Feb 12, 2019
 Source
Overall Rating:
5.0
ES
Ernesto S.
Unity 3d Developer
Share
"Easiest way to start an online store"
What do you like best about Shopify?

It is very easy to set up a store within minutes, you can use free templates, free applications, free ssl when you are paying

What do you dislike about Shopify?

-You need to pay monthly -If you want a custom template or custom programming, it will require more time and knowledge

What problems is Shopify solving and how is that benefiting you?

Selling online with e-commerce

Small Business (50 or fewer emp.)
Feb 12, 2019
 Source
Overall Rating:
5.0
FI
Franziska I.
Head Of Branding And Relations
Share
"Excellent platform"
What do you like best about Shopify?

Shopify is an awesome e-commerce platform. Its advanced in what it offers so it gives you an advantage if you're a small startup and looking to appear as professional as can be.

What do you dislike about Shopify?

Nothing I dislike. Shopify more than delivers in all categories.

What problems is Shopify solving and how is that benefiting you?

The look of professionalism has never been easier for our line of products.

Mid Market (51-1000 emp.)
Feb 11, 2019
 Source
Overall Rating:
5.0
SM
Sarah Callin M.
Social Media Manager
Share
"Online boutique"
What do you like best about Shopify?

I love all the features of Shopify, able to add Facebook to it as well as and track sales

What do you dislike about Shopify?

I would like it to become a little more app friendly

What problems is Shopify solving and how is that benefiting you?

The ease of of some of the things on the app isn’t as user friendly. Wish we could search meta fields easier

Small Business (50 or fewer emp.)
Feb 10, 2019
 Source
Overall Rating:
5.0
CS
Claudia S.
Supply Chain Marketing And Sales
Share
"I like it"
What do you like best about Shopify?

Easy to use, simple, user friendly, intuitive

What do you dislike about Shopify?

Lags a little when fulfilling orders, don't like the multi steps to mark as fulfilled

What problems is Shopify solving and how is that benefiting you?

Quick easy way to sell online

Small Business (50 or fewer emp.)
Feb 05, 2019
 Source
Overall Rating:
5.0
Carlos S. avatar
Carlos S.
Técnico De Instrumentación
Share
" very good service at an economical price"
What do you like best about Shopify?

for those of us who have just started selling online, this platform is very good, because it is easy to use and you do not need to know how to use it and sell products. I recommend it for all those who do not know much about setting up web pages I hope this company continues to grow and give more support to its customers I recommend it 100% if you have experience it can also serve you and get great profit and profits with its use

What do you dislike about Shopify?

maybe their prices are a bit high but it's worth it for a very complete platform You may need to improve aspects such as theme design and free personalization of sales sites

What problems is Shopify solving and how is that benefiting you?

has helped me to set up a fast and safe online store, it really is recommended With shopify sales are growing constantly, I liked the ease of buying and selling both the customer and the owner keeps me in permanent contact with new clients without having to have contact sections, is a very powerful tool and serves in all areas of commerce

Small Business (50 or fewer emp.)
Feb 04, 2019
 Source
Overall Rating:
5.0
Sean Allen F. avatar
Sean Allen F.
Founder
Share
"One of the best e-commerce solutions for the rest of us. "
What do you like best about Shopify?

It’s easy to use, performs well, and syncs up easily with payments.

What do you dislike about Shopify?

Tbh fonts and aesthetics in other words, it would be nice to easily get more designs, but functionality is great.

What problems is Shopify solving and how is that benefiting you?

E-commerce drop shipping

Small Business (50 or fewer emp.)
Feb 01, 2019
 Source
Overall Rating:
5.0
LT
Lauren T.
Founder & Ceo
Share
"Love Shopify!"
What do you like best about Shopify?

Shopify has been my e-commerce platform since starting my business 6 years ago. The platform is easy to use and customer service is excellent!

What do you dislike about Shopify?

Liquid is weird to get used to. I also wish there were more built in abilities like customs ordering and better shipping set up options.

What problems is Shopify solving and how is that benefiting you?

Shopify has made it easy for me to target my demographic, sell my products, and conduct business for the last 6 years.

Small Business (50 or fewer emp.)
Jan 30, 2019
 Source
Overall Rating:
5.0
IA
Ibrahim A.
Commercial Lines Account Associate
Share
"Foolproof - extremely simple to use"
What do you like best about Shopify?

Its insanely easy to use and requires little expertise of any computer or coding background. As someone who is a bit tech savvy, I really liked how this had plenty of advanced features to better tailor my ecommerce website.

What do you dislike about Shopify?

This is only good for someone who is going to sell a physical/digital product. As someone in the insurance industry, you cannot sell insurance policies here. Thats one thing I didnt like, and it was mainly due to the limited accounting functionalities (ie the inability to set up a trust account to receive funds)

What problems is Shopify solving and how is that benefiting you?

I wasnt able to solve my business goal of selling policies online through shopify using this unfortunately. Thus my experience with shopify was shortlived. However, it is very useful for selling supplementsry goods/services which we sold informational ebooks on risk mitigation. All in all, for most people its extremely useful for selling majority of things through an ecommerce platform

Small Business (50 or fewer emp.)
Jan 20, 2019
 Source
Overall Rating:
5.0
MS
Martin S.
Ecommerce
Share
"E-commerce made easy"
What do you like best about Shopify?

The simplicity of Shopify makes selling online easy’

What do you dislike about Shopify?

Would like an easier way to import/export from another Shopify store when needed

What problems is Shopify solving and how is that benefiting you?

Makes seeing inventory much easier

Small Business (50 or fewer emp.)
Jan 19, 2019
 Source
Overall Rating:
5.0
JW
Jim W.
Owner/Ceo
Share
"Getting better all the time!"
What do you like best about Shopify?

Shopify is such a breeze to navigate and build. The backend is super robust! This is what wordpress wishes it could be!!

What do you dislike about Shopify?

Hiding products from search would be a great addition. Sometimes we want the url to be available for ads, but not on public store.

What problems is Shopify solving and how is that benefiting you?

All of our e-commerce is run by Shopify. We are a dropship store, so we don’t use Shopify shipping, but for a storefront the platform is top notch

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