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Shopify
Empowering Your Online Store
4.4
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Shopify Reviews & Product Details

Shopify Overview
What is Shopify?

Shopify is an eCommerce platform that is nearly synonymous with eCommerce businesses. Best known for being a simple and effective tool for retailers, Shopify makes it quick and easy to create a shopping portal that offers dropshipping access and social media sales tools. It’s an accessible solution that simplifies the entire process of getting something up and running, with lots of customization options, and options to customize core functionality as your business grows. The platform also supports an extensive range of payment processing options.

Company Shopify Inc.
Year founded 2006
Company size 10,001+ employees
Headquarters Ottawa, Ontario, Canada
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
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Ask Questions about Shopify
What Shopify is best for?
How does Shopify compare to Stan Store?
What are the pros and cons of Shopify?
Shopify Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Shopify Pros and Cons
Pros
  • Best-in-class eCommerce tools for online retailers
  • Integrations with a range of tools and apps via the Shopify app store
  • Comprehensive inventory management via the Shopify POS Pro plan
  • Customer management tools included in all plans for creating client profiles
  • Lots of customization options with the app store
Cons
  • POS subscription also requires a subscription to the eCommerce service
  • The offline mode often suffers from outages.
  • Not the best SEO performance
  • Minimal checkout customization options
Shopify Features
Abandoned Cart Recovery
Affiliate Program
CMS Integration
Customer Management
Customer Reviews
Customizable Templates
Discount Management
Email Marketing
Fraud Detection
Gift Cards
Inventory Management
Loyalty Program
Mobile Optimization
Multi-Currency Support
Multi-channel Selling
Multi-language Support
Order Management
POS Integration
Payment Processing
Product Management
Product Recommendations
Reporting & Analytics
Returns Management
SEO Tools
Security Features
Shipping Management
Social Media Integration
Subscriptions Management
Tax Management
Third-party Integrations
Shopify Media
Shopify video thumbnail
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Shopify 1
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Shopify Screenshots
Shopify screenshot 1
Shopify screenshot 2
Shopify screenshot 3
Shopify screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 17, 2025
Shopify Logo
4,477 Shopify Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Dec 27, 2022
 Source
Overall Rating:
5.0
SH
Saxon H.
Freelance
Share
"Shopify is a reliable e-commerce platform that offers a wide range of features"
What do you like best about Shopify?

It offers a wide range of features, including customisable storefronts, a powerful checkout process, and robust inventory management tools. The platform also integrates with a variety of payment gateways and shipping carriers, making it easy to manage all aspects of an online store.

What do you dislike about Shopify?

One potential downside is the cost. While Shopify offers a number of pricing plans, some of the advanced features and add-ons can be expensive. Additionally, while Shopify provides a lot of customisation options for store owners, it may not be as flexible as some other platforms when it comes to customizing certain aspects of the store.

What problems is Shopify solving and how is that benefiting you?

Shopify is a comprehensive solution for setting up and managing an online store, Shopify has helped me reach new customers and grow my sales. Shopify has saved me countless hours by simplifying all aspects of creating a website and integrating so many third party applications.

Small Business (50 or fewer emp.)
Dec 22, 2022
 Source
Overall Rating:
5.0
Muhammad H. avatar
Muhammad H.
Social Media Manager
Share
"Shopify is better for newcomers"
What do you like best about Shopify?

Shopify is easy and even a new person can understand Shopify within a few hours.

What do you dislike about Shopify?

Don't give any type of warning just suspend the account.

What problems is Shopify solving and how is that benefiting you?

I don't see any type of problem in shopify.

Mid Market (51-1000 emp.)
Dec 20, 2022
 Source
Overall Rating:
5.0
AM
Amanda M.
Executive Sales Manager
Share
"Amazing! Every thing works seamlessly! Very happy with the products/services they offer."
What do you like best about Shopify?

Everything is integrated perfectly for everyday use.

What do you dislike about Shopify?

Outages, but this is rare. Only happens maybe once a month.

What problems is Shopify solving and how is that benefiting you?

Their customer service is fantastic; issues are always resolved in a timely manner.

Small Business (50 or fewer emp.)
Dec 15, 2022
 Source
Overall Rating:
5.0
Sandeep S. avatar
Sandeep S.
Owner
Share
"Best , hassle free E-Commerce Saas Platform to build e-commerce site."
What do you like best about Shopify?

Shopify has Everything you need to create e-commerce store, ship products,build dropshipping business and process payments. There is Option to sync your social media business page with your Shopify store for more sales.Having trial offers of 3 months of Shopify for ₹20/month on shopify basic is good for judge. I like Easy no-code hassle-free setup is plus point. Apart from some small issues it is Easy To Use.24/7 Customer Support, Multiple Payment Gateway integration, dropshipping,a retail, or wholesale or selling digital products.large variety of themes, Plugins, apps and tools. built in appstore with 1200+ apps to integrate.SEO and Marketing,Hosting, Security,Customisation Ease.

What do you dislike about Shopify?

Shopify is little Costly platform than other new SAAS E-Commerce platforms.In order to customization, Many times themes and plugins are paid and priced higher. Not only that, you will pay in commission, transaction fees, customization, taxes etc.Content marketing features, SEO tools, Blogging, may be better. There is No email hosting Inbuilt.

What problems is Shopify solving and how is that benefiting you?

Shopify let users try their premium E-commerce SAAS tools for 90 days in just less than INR 60. Then user can purchase and continue With Shopify any one can build their dropshipping businesses at minimum cost. Creating full fledged functionality e-commerce websites with payment gateway, inventory management , invoices,logistics integration and lot more becomes so easy to run. Shopify has almost everything for running online store/e-commerce site.

Small Business (50 or fewer emp.)
Nov 29, 2022
 Source
Overall Rating:
5.0
JS
Jack S.
Sales Associate
Share
"Shopify is the best platform to use if you are starting an e-commerce business."
What do you like best about Shopify?

I love how Shopify offers affordable payment plans that give you everything you need to start a successful webstore. With all the additional perks, it is easy to get started and make money fast.

What do you dislike about Shopify?

It is pretty hard to get started if you don't know what you are doing. Even though they offer a beginners checklist, I still found it hard to connect apps and list my first products in my store.

What problems is Shopify solving and how is that benefiting you?

They are providing a place for customers to buy my product. They offer many unique themes and features that help make my webstore look legit and trustworthy to the eye of a potential customer.

Mid Market (51-1000 emp.)
Nov 28, 2022
 Source
Overall Rating:
5.0
JB
Johnson B.
Chief Design Officer
Share
"shopify has streamed line our order experience with ease"
What do you like best about Shopify?

Keeping up with discount codes, orders, and being able to ship in one place is amazing

What do you dislike about Shopify?

Can sometimes be a little glitchy, but it doesnt last long.

What problems is Shopify solving and how is that benefiting you?

Shopify is managing our new sales and orders. It helps keep our client base organized.

Small Business (50 or fewer emp.)
Nov 25, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy enough to use without coding experience"
What do you like best about Shopify?

I Like that I can use the platform without previous experience. They have templates that are easy to use and implement and you can have a store running in no time.

What do you dislike about Shopify?

I don't like that if you want to reach their customer service it takes a long time to get an answer.

What problems is Shopify solving and how is that benefiting you?

Shopify gives you the opportunity to set up an online store without having previous experience. It has helped us to start and have a business running and a new sales channel available.

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
NS
Nathanael S.
Estimator
Share
"Revolutionary software"
What do you like best about Shopify?

Shopify allows anyone to run an eCommerce business efficiently, with all aspects of online business operations covered. They have every tool one would need to execute an online store all in one place.

What do you dislike about Shopify?

The website design tool is a bit limited compared to other website building tools. You can create a decent website, but it requires a lot of monkeying around. However, it can still produce a functional website.

What problems is Shopify solving and how is that benefiting you?

Shopify allows me to reach a much broader customer base that is not limited to my location. It seamlessly provides order fulfillment for small businesses with little up front time investment.

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
AT
Aboubakar T.
Seller
Share
"Shopify is the best eCommerce platform currently available."
What do you like best about Shopify?

I thought it was great and very simple. It was very easy to use. It guides you in the important aspects, especially in inventory management. The initial questions, the steps to add a product, the subtle messages… Everything was really clear.

What do you dislike about Shopify?

The content is not automatically reformatted if you change the theme and is the only platform that applies its own transaction fee with Shopify Payments.

What problems is Shopify solving and how is that benefiting you?

offers free shipping, creates a great customer experience, and has partnered with authorized courier service providers.

Small Business (50 or fewer emp.)
Nov 18, 2022
 Source
Overall Rating:
5.0
MD ATAUR R. avatar
Md Ataur R.
Lead Generation Specialist | Sales And Marketing
Share
"Superb Platform for Ecommerce Business: Shopify"
What do you like best about Shopify?

Easily manage products, lot of features, easy to use, easy to manage products and site, beneficial software for the E-commerce business world

What do you dislike about Shopify?

I think price is little bit higher for new comers

What problems is Shopify solving and how is that benefiting you?

As I said if the price range would a little lower than it will help for new comers more