Shopify Reviews: 4.4/5 — Solid Choice

I like that it’s simple to use and navigate. They walk you through how to do everything.

I dislike the cost of the website. It’s not expensive, but it’s still a little steep for me.

I’m a new user to Shopify, but I like how they keep track of important stuff

It is a great way to sell online without having to hold your own inventory BUT.....

They say that it is simple, easy & they even offer a free trial to see and make sure that e commerce is gor you. I sell on 3 different platforms/have 2 boutiques and have been doing it for over 3 yrs now. So I thought It was time to move up a notch. I personally don't like the very small amount of templates that they give you to choose from for your personal store or website. I understand its a free trial. Its also most peoples dream that are interested to have their own store or website online. So anyway, it is not quite as easy to navigate through. I had started the free trial with plans on keeping it. Just needed a feel and learn more about it. I am not bashing the website or idea but my experience with shopify's attributes and benefits but mostly customer service was terrible. I don't Ever leave bad reviews I guess to sum it up, its not as simple as it promotes, they do not stop harrassing you if you want to cancel your membership and close your store regaurdless of the reason but i will it 3 ☆☆☆'s

The benefits are that you pretty much have an idea of your own store ready made and inventory storage. You sell, they hold inventory and ship for you.

I liked all the claimed features Shopify offers to retailers via plug-ins.

I really didn't like the user experience. It was old, outdated, ugly, difficult to navigate. Very clunky UI, and not a fan that all the features I wanted to use were plug-ins, some of which you had to pay for. It wasn't as intuitive and streamlined as Squarespace, which made me not want to switch over.

I wanted to use Shopify as a platform for my website but ultimately decided against it.

Simple to use and easy to set up. Was so simple I think a child could set it up. Nothing to patch or upgrade.

Nothing really, pretty straight forward.

Simple eComm store. That I needed a simple eComm store, and well Shopify was the right choice.

I like the fact that shopify allows the user to create a website and online store in a matter of minutes. The fact that it allows so many free plugins to be used on the platform allow even a novice to start up right away.

It can get costly fast. If you do not keep up the work and maintain your site to sell goods, that 30$ fee each month can quickly add up fast.

Seamless interaction with the plugin oberlo. It allows me to dropship at less then the click of a button.

It's easy to upload items and has a quick check out too!

The use interface is a little lack-luster

This software streamlined my product placement and delivery.

Ability to collect payment from credit cards

Ran into a lot of user issues, inability to collect payment without good wifi connection

We no longer use Shopify and use Square instead, Square is much more user friendly.

Everything not in the design part of the software.

The templates and how they are not very manipulatable.

Running the business' website.

its simple but seems just very basic so anyone could use it.

It was too simple and basic to be a good representative of our product.

Sales and rentals. The benefit is its easy but its just too basic.

The price isn't bad, but you get what you pay for.

There's a steep learning curve to learning how to set everything up. There aren't many free templates, and the ones that aren't free cost too much. I prefer using J2 Store, which is a Joomla e-commerce solution.

Trying to get more clients.

For a bare-bones e-commerce platform, shopify does the trick.

The design is very dated - nothing modern.

e-commerce

great platform, easy to use and excellent integration

really dislike the customer service and way we have been treated by the people there

we have increased efficiency and pooled our data effectively

Shopify was working for us but you need apps to do mostly anything and then it slows your site

Worst customer service I have come across ever. The support staff cannot be reached most of the time and when they can be reached they are not trained.

Less coding and providing a structure

it is easy to use, but not secure at all,

They have lots of customer support people but the Shopify system is prone to viruses, malware and they no absolutely nothing about it so you're likely to be scammed and eventually shut down

There are better platforms out there, and if you're starting a store, I don't recommend Shopify at all. It is not a secure platform it is riddled with malware issues and Shopify does nothing to help store owners. It says it provides a basic sevice with Cloudflare but this is not worth anything,

The market interface is completely customizable. You can add things quickly, have shopify monitor inventory, and choose if it sells beyond inventory! It sends invoices and allows for shipping labels to be purchased at a discount! And you can purchase professional packing slips too!!

In order to access basic features, you must pay subscription

This keeps running the marketplace simple and smooth. I can take every payment method available and it auto converts to an order with an email notification when paid! I don't have to monitor everything, it does most the work so I can focus on the business!

Allows for cataloging and sales of inventory.

Minimal support, predatory pricing structures, redundancies and delays in responses from staff.

Listing and selling of inventory online.

Shopify is easy to understand. The building of a website is very user friendly. If you can use a computer and it has a mouse, you can build your site.

The site charges a monthly fee to remain on the platform. On top of that, there are additional apps to purchase to upgrade your landing page to be cooler, nicer, etc. I feel like a one time cost would be way more justifyable than this. Especially for claiming to be built to help small business' get off the ground.

Shopify has a unique clientelle that I'm not sure I would've been able to reach otherwise. This allowed for more foot traffic through my social media accounts.

Nothing is best there, its an open platform for scammers

No control on scammers like "fusionvillas"

I bought a product from its sub domain and that sub domains has been closed without product delivery. I lost my money.

Its a scam. They do not take responsibility of the shops in their platform. https://pblifestyle.myshopify.com/ is a complete scam.

There is nothing to like at the first place. Very bad experience. I had a conversion with the shopify.com support person. No help

They are supposed to be a platform for merchants to sell the item. Unlike amazon or flipkart, shopify allow the scam happening in their platform

Ease to navigate seemlessly through the platform

The user interface could have more modern look to it

Discounts is the key

Shopify has been good for small businesses

I do not feel comfortable responding to this

Easier mgm

Setting up a shop was fairly easy.the design layouts wereceasy to use and very professional looking easy to rearange and edit

To many extra programs to add that cost extra money. If you arent careful you could spend more here than if you hired a web designer

Did not implement into my shop. Never mDe it past the trial period

I did not enjoy using shopify. It is a giant platform that is not good for novice internet retailers.

It is not easy to use, it is difficult to build a store and figure in dropship companies. There are so many add on features that you can wind up spending a fortune just to get a store front.

I was trying to create a dropship store front. However after trying to figure out how to get started I gave up.

I liked the YouTube videos promoting how if you sell on Shopify ...You can make Millions! I tried this money making site and tried to set up a new shop. I followed the videos and picked a few products to place in my shop. I spent hours looking at all the China based wholesalers and loved a few products but didn't settle on a focus product. I looked at other shops and was impressed with the stores. I did the trial but sadly didn't make a dime selling anything but i like the idea of Shopify.

This is not going to be a very nice review... I didn't like that if you sell on Shopify ... you are selling what everyone else is selling. You can't stand out in the selling crowd. You will be competing with all the shops to get a sale. I didn't like that we could only pick from the same wholesalers. i decided to opt out of my store and focus on a niche that sets me apart from the rest of the world. If you want to be like everyone else and be a follower and not a leader ... Shopify is your best bet!

If I were to stay with Shopify, I would be broke. The stores are getting the same products. If you have had a store on the site for many years ...this is great ! The stores belong to Shopify and are not really your stores. They could take the stores and shut you down anytime. I don't see a real benefit at this time.

Claim to be able to make sales.for me, but I didn't find out.

Extremely difficult to use, need to be an expert with how your payment flow systems work in depth and provide them with answers that seemed like in another language. If you just want to sell online, this isn't it. They also reluctant to help you set up unless you give them all existing products you currently listed elsewhere. They like to import not add new. Don't use a cell phone with Shopify. Just don't.

Sales, specifically new market.

Shopify is very customizable and this is the only positive thing I can honestly say about this company.I could rattle on but there really isn't much else to say except It was easy to set up my store.

It is too expensive for my wallet. You still get 24 hour chat but it's more frustrating to chat with people who promise they will look into it and then ignore you.I do not recommend them due to unprofessional service. I don’t know if it is some kind of tactic to discourage customers from seeking help but this is by far the worst customer service experience I have ever had.

No benefits at all. I mentioned all the faults in the last question.It is too expensive for my wallet. You still get 24 hour chat but it's more frustrating to chat with people who promise they will look into it and then ignore you.I do not recommend them due to unprofessional service. I don’t know if it is some kind of tactic to discourage customers from seeking help but this is by far the worst customer service experience I have ever had.

The interface was well designed compared to other solutions

Had a hard time entering 6000+ skus for a customer

Itemize and insert complete product list for a client

I liked the available integrations, I was overall quite unhappy with this software choice. I don't feel implementing this solution was of any real tangible befit for my company.

Almost everything. We had the absolute worst time trying to make this software solution work for our company, that we were forced to go with another software vendor.

None at all, this was not the appropriate e-commerce solution for us.

I thought I would like how easy it was to link with social media but it was in the early stages of development and was not as user friendly as I believed.

I used Shopify when I first began making and selling my own art. I thought that the ability to link Shopify with my Facebook account would make sales online easier. It really didn't. I had to constantly manually update my social media to coincide with Shopify.

I'm no longer using Shopify. I use Facebook Marketplace.

Shopify has good tech support and many robust features other ecommerce platforms lack.

I found some of the addons and plugins to be expensive or untested; not open source, making things expensive for small online stores.

Problems- smooth checkout, order management, and ecommerce needs; I've noticed unlike fully open source platforms, its nice having someone to call when advice or help is needed.