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Shopify Reviews: 4.4/5 — Solid Choice
Shopify is an eCommerce platform that is nearly synonymous with eCommerce businesses. Best known for being a simple and effective tool for retailers, Shopify makes it quick and easy to create a shopping portal that offers dropshipping access and social media sales tools. It’s an accessible solution that simplifies the entire process of getting something up and running, with lots of customization options, and options to customize core functionality as your business grows. The platform also supports an extensive range of payment processing options.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Shopify Pros and Cons
- Best-in-class eCommerce tools for online retailers
- Integrations with a range of tools and apps via the Shopify app store
- Comprehensive inventory management via the Shopify POS Pro plan
- Customer management tools included in all plans for creating client profiles
- Lots of customization options with the app store
- POS subscription also requires a subscription to the eCommerce service
- The offline mode often suffers from outages.
- Not the best SEO performance
- Minimal checkout customization options
Compare Shopify with other popular tools in the same category.
The real-time updates of the e-Store, refreshing every minute.
The UI can be improved on specific tabs. Like Online Store.
Shopify is integrated with the e-Store and provides Sales data, Customers data, and Daily Pricing Data of the listed products.
I'm really fond of Shopify's user-friendly interface, and the quick search engine is a big win for me. It's so convenient to have all the order details neatly organized in one place!
So far so good! I've been using it for about 2 years now!
Shopfiy is critical in managing our customers' orders, shipping information, tracking modifications made by other colleagues. We use Shopfiy as our main order processing tool.
Easy to monitor once up and running. Mobile app for managing is nice
Navigation around setup. A lot of add ons and nickel and diming for basic features.
Selling product online
Shopify makes everything so easy. This platform has everything that you will ever need to build your e-commerce brand. The themes are super easy to use. It integrates with all the best softwares too.
I love this platform. It has everything. There is not a single thing missing in this platform.
Shopify helps our brand to reach the masses. It gave our brand an identity. It makes it so easy for everyone to find us. It comes built in SEO features. Our site rankings have improved tremendously ever since we built our website on this platform
Shopify has an appealing and good user-friendly interface that makes it easy for one to easily navigate through. Through this someone can easily access any features that one may require from the platform
Shopify can be a bit expensive for any business to use. The pricing plans can be quite discouraging for a business that is just starting off. This tends to make companies shy away from using the Shopify platform.
Shopify has provided a one-stop platform that businesses have used in order to make their online presence. Shopify makes selling things online quite easy and convenient since it brings a large group of customers to online stores.
Shopify provides everything needed out of the box for merchants to get up and running or migrate their ecommerce business and get to growing. It also provides a vibrant ecosystem for app and theme development.
Some merchants will run into very specific use-case limitations, i.e. combined product variant limits, but when you hit limitations like these there is always a feasible workaround—never a no.
Shopify handles the complications of ecommerce checkout, making things less intimidating for merchants and providing a better experience in consulting and training merchants. Their developer experience allows me to focus purely on customizing the front-end of unique online experiences without the hassle of an ecommerce back-end.
No coding needed - extensive library of themes and plugins make creating your custom shop much easier.
It can be a little bit expensive compared to the other options out there
Creating e-commerce, inventory management and POS - easy to set up payments and obtain shipping labels
The ease of getting started and prototyping a e-commerce website within seconds There's plenty well documented references, so you never get stuck on tedious formalities and can get your hands on your website customization right away
I feel the templates provided by default are excellent. But I do thunk the number of options are rather limited. I would appreciate more robust and complex yet interactive examples as well, so new users can truly understand the potential of shopify.
I started experimenting with shopify because I was interesting on learning how users without a huge development team and programming expertise can actually get started with developing a fully functional e-commerce website without any hassles.
The 24/7 tech spport, their willingness and product knowledge with apps needed or suggested.
nothing. i have no dislikes about the app.
Shopify is making my businesses Global.
We're currently using Shopify for three stores. Before Shopify we used GoDaddy and Magento. Shopify is easily the best platform we've ever used. Stores are easy to manage and maintain. Shopify has everything we need to run an e-commerce store including shipping labels, multiple payment options, a blog, a massive app store for additional features, and so much more.
Adding functionality to your store is easy with the app store but it can get pricey. With some popular apps going for $20-30 a month, you can easily double or triple your monthly Shopify subscription fee just in apps.
Shopify is an all-in-one ecommerce solution. Shopify provides an SSL certificate, merchant account, and shipping labels without an additional monthly fee. Before with other platforms, all of those things were separate.
Extremely intuitive and user-friendly. The ability to customize with available apps is easy.
The limited functionality of discount options, no built-in buy more save more. The logic of smart collections can be a little limiting.
Shopify allowed for the modernization of our DTC site with easy drag-and-drop updates to the design. Very customer-friendly platform.
Here you gdt to learn so many things like they provide online courses and drop shipping information.
It's little bit expensive compared to other platforms.
For online business, it's a good software for a beginning and can have a successful business with this tool.
I think the best part about shopify is the functionality and the ease to use the backend platform. You can add products to your eCommerce store in just a matter of minutes. You can also edit the Title tag and meta descriptions, add some good pictures of the product and your product page is ready. Just assign some products and add them to collections and you have a collection or a category page ready in matter of minutes.
I think the ability to not modify the robots.txt file and XML Sitemap is one of the limitations as those are dynamically generated. At times, there are some changes that need to be made and you don't have control over it.
Easy and quick way to set up an e-commerce website and if you have a lot of products. Make sure you have your products organized into categories for having an organized website for users to surf on.
It's guides you through the whole process of building a e commerce website.
There's really nothing to dislike of Shopify other than the monthly plans price, I wish it was free
Shopify is fixing the problem of having to code websites and they do it for you pretty by them doing the coding and you choosing the layouts of the website.
I like that you can connect to different types of fulfillment app like zendrop, importify, and spocket. It is fairly easy to post your product and you do not have to write every single detail because they export every product detail. I aso like the pre-made free template so you would not have to worry about how you want to build the look of your store
I don't like that it does not integrate directly with alie express, shopee and lazada since I have to use 3rd party app just to import product details and you have to go through 3rd party for fulfillment and it is becoming expensive.
It is solving the difficulty of building an online website with a store from scratch. I don't have to learn how to code or even figure out how I like my store to look because they have a free standard template and you can integrate it with most apps.
Easy to use, give us the best information abour sales, clients & product. Have several apps you help you to sell more.
Nothing, everything is easy to use we recomend to use
We live in Chile and we sell acrros the continent. It is the best tool for sales
Shopify provides an all inclusive product, meaning you can get the website and payment processing in one place. The apps that you can add on to increase your store's functionality are great (you do have to keep them to a minimum to avoid a speed issue). Their blog and help system is top-notch so you can find things when you need them. I also like the theme environment. They have plenty of "free" themes to get you up and running, and you can also select from a huge list of developer based themes if you need more.
You do have to factor in the cost. Between their base plan and some required apps, there are startup costs you have to account for. You also have the processing fee to deal with. I don't like the change they made with not refunding your processing fee when a return is made. You need to keep that in mind when crafting your return policies or you will lose money on a return with a customer.
They have been keeping up with changes and new features. I have been happy with their continued development. I do like that Shopify now offers payment plans via their system. I already have Affirm setup (before Shopify added the new feature), but I think it will definitely help customers and retailers.
I'm in love with the Shopify Product and Theme Management Tools as this has been an absolute life saver especially going from a simple website builder such as Wix for our business it has an amazing integrated theme builder already pre-installed and doesn't have that grainy, basic look like Wix does.
In this case, the most confusing and one thing I don't like about Shopify is the shipping rates section as it can become very confusing however, in the end, it was all sorted by a Shopify staff member so was happy with the outcome.
Shopify is solving a lot of problems for me because coming from a very simple website building tool Shopify has allowed me to explore and be creative with my shop all whilst being a user-friendly platform I have no programming or website development experience and I developed my dream Shopify store all by myself.
It offers a ton of value, particularly for a new seller or someone, not very tech inclined
I don't have any problems with using Shopify. I love it.
I use Shopify to build e-commerce sites for businesses looking to start e-commerce. it's easy to use and very cheap too!
Easy to use and setup your own online business.
Makes web design all look the same. Their templates are basic.
Helps beginning entrepreneurs get setup all on one program step by step.
It's extremely easy to use! The customer service is great as well!
I wish it was easier to design on the platform. I don't like that everything is an added on app.
It's solving the problem of providing me with my own platform to sell on.
Shopify covers and has everything an e-commerce business needs to kickstart their business, scale and build enterprise level stores.
Nothing I can think of. A faster TAT for their customer experience team perhaps?
An e-commerce business needs multiple tools in terms of cataloguing, payment gateways, logistics, and customer service. Shopify helps me with all these aspects and more.
Shopify's interface is incredibly straightforward, and the ease of product and sale management is incredible.
I have very few complaints about Shopify, but would love to see deeper integrations with common support apps.
Shopify is an all-in one platform that helps us in both processing purchases and following through all the way to delivery.
Everything about Shopify makes it easy to love. It has everything you need to run a successful business whether you're a one-man show or a huge team of e-commerce experts
Some integrations could be smoother, and for the price, some features should be available without external apps in my opinion.
Being able to customize the website and create something really beautiful to sell our products has been great. Having all data available in the dashboard is game changing for businesses.
Simple interface and the integrations are top notch!
Would love more options for free themes.
We're selling on Shopify for our next brand and have sold with it in the past
Ease to use and setup your business. It is secure and a reliable platform.
Nothing really overall the application is awesome.
Shopify's customer support and simplicity is what I love. They are really transparent in their dealings.
Shopify is incredible easy to use. You don't need any coding knowledge whatsoever you create your store. It comes with preset theme. All you need to do is just enter the information and you store can go live in just one day
I would love a feature where we have an option to convert abandoned cart to orders. Apart from that, everything else is perfect.
Shopify is incredibly affordable and easy to use. It's google friendly which means our store is ranking well from Day one. Shopify gave my business a home to stay. I am really thankful.
Shopify is a great platform for beginners that may not have had any prior experience making websites. Their provided outline and designs allow the user to create a simple but consistent brand.
A significant downside to using the platform is that outside of design and setting up your site, I personally had a very hard time bringing traffic and early sales.
Shopify has allowed me to run my own e-commerce business as a side job while I work full time, the hard work it took to make the site in a few hours pays off after you begin to see revenue.
The user interface for this ecommercial is exceptional and this gives a best shopping experience
Payment interface can be improved with improvision of additional payment options
It gives a best shopping experience
It's features and user experience. Great.
Nothing. There is nothing which I truly don't like.
Ecommerce. Product and service selling.