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Shopify Reviews: 4.4/5 — Solid Choice
Shopify is an eCommerce platform that is nearly synonymous with eCommerce businesses. Best known for being a simple and effective tool for retailers, Shopify makes it quick and easy to create a shopping portal that offers dropshipping access and social media sales tools. It’s an accessible solution that simplifies the entire process of getting something up and running, with lots of customization options, and options to customize core functionality as your business grows. The platform also supports an extensive range of payment processing options.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Shopify Pros and Cons
- Best-in-class eCommerce tools for online retailers
- Integrations with a range of tools and apps via the Shopify app store
- Comprehensive inventory management via the Shopify POS Pro plan
- Customer management tools included in all plans for creating client profiles
- Lots of customization options with the app store
- POS subscription also requires a subscription to the eCommerce service
- The offline mode often suffers from outages.
- Not the best SEO performance
- Minimal checkout customization options
Compare Shopify with other popular tools in the same category.
you can scale, easy to use, easy to build.
everything needs apps that may or may not cost extra
Last Summer the new apps that are now available for us to use instead of paying for apps
Easy to use. You can check all the orders made over the years and orders made the same day with the total price and so on. You can create orders as well by clicking on the 'Create order' button and adding the email address to which the invoice gets sent. You can view how many customers you have and filter the active and inactive users, the subscribed to marketing emails the unsubscribed, and also the never subscribed before which is very helpful when you are trying to start a marketing campaign for current users. You can create discount codes 'Promo Codes' used in all marketing campaigns and can view the expired and the currently active ones. Shopify has many integrations such as 'Recharge' which is an app we use literally every day to manage subscriptions along with Shopify. It also has Flowspace which is a warehouse we use to store our hardware which is also integrated into Shopify which made things easier when following up with an order. Also, Clyde and Affirm are integrated which helps our product team tremendously.
I could not find anything I dislike about Shopify, to be honest.
It is solving lots of problems with tech start-ups and its helping us manage our orders whether incoming or outgoing.
- scaleable and very simple to use - literally hundreds if not thousands of integrations are available - no need for a developer unless you get into more complex set ups (which is highly possible as your business grows) - optimised already for conversions - integrations with Google analytics and Facebook ad platforms means comprehensive reporting without complex set up
- customer support is virtually non-existant - some features are only available to Shopify Plus users (which can get pricey)
It is our e-comerce platform and we have used it from day 1 - we are in our 5th year of operation and have grown 1000x and it is still the best platform for us.
Flexible and built-in tools to help drive traffic to the site including email, ads tracking, and other tools. Also, it is a user friendly interface for when changes need to be made. No need to have an IT department
You can only take split payments and deposits through the POS app. It would be helpful to have a built in feature in draft orders or invoicing to take customer deposits.
We are a business in an industry that is traditionally brick and morter services business. Shopify is helping us solve the problem of being able to process orders online. This benefits us because we are able to capture the sale faster than our competitors.
Very Easy to manage, from product listing to advertising.
Nothing much it just takes some time to adjust with all the features of the site
Due to high commission on other Ecommerce platforms, Shopify is been a saviour.
Everything! The staff, the community, the software is easy to use and changed my life
Sometimes the page builder is difficult to understand. Would like drag and drop
Allowing me to start and run a B2B2C marketplace
User friendly website, top notch customer support, my store is up 99.99 percent of the time and customers love the design of the site which was super easy to setup.
Price after the trial is tad high for new store owners
Simplifying the process of having a professional store without the headache
It's easy interface allows you do conduct transactions for your business
Its connectivity and many integration abilities.
Transactions for selling homemade t-shirts
I've been using Shopify since 2018, and I think it's the best E-commerce platform out there. It's very organized and has all the information that you need to process an order. We also use this to assist customers regarding their concerns about tracking, discounts, gift cards, products, etc. because it has all the information that you need.
Aside from rare occasions when Shopify crashes because one of the big businesses using it has processed a LOT of sales, I can't seem to think of anymore downside of using it.
Shopify makes it easier to look for customer's orders and list all the information needed to assist them. I'm working in Customer Support and we always use Shopify in looking to customer's orders, creating discounts for sales, and making changes to pricing and product information.
The features and app ecosystem that Shopify offers, along with its user-friendliness, customization options, and dependability, are what I find most appealing. Regardless of your level of experience, Shopify offers the resources and assistance required to establish and manage a profitable online business. I wholeheartedly support this flexible and potent platform to anyone wishing to launch an online presence or grow an already successful e-commerce company.
Users should be aware of Shopify's drawbacks despite its many advantages as a robust e-commerce platform. The platform's wide feature set, dependability, and ease of use for online retailers continue to make it a top option, even though transaction fees and the cost of premium themes and apps can raise costs. Before deciding whether Shopify fits their budget and unique business requirements, users should consider the advantages and disadvantages. When it comes to building and running online stores, Shopify is still a flexible and reliable option.
Effectively creating and running an online store is made easier with Shopify. It is more efficient and provides tools for marketing and order management. With its focus on product development and customer engagement, the app helps me by streamlining the intricacies of e-commerce.
It carries many resources for inventory tracking, placing orders, backoffice processes, shipworks, refunds, sales. All while maintaining a simpleness and clear, user friendly interface.
My only concern is that so far, Shopify has not been properly implemented due to some compatibility issues with other platforms we use, like Gladly and Big Commerce.
It serves as a portal for consumers to purchase our products online directly from us, and helps us manage all the sales backstore processes like order placing, management, returns, refunds and so on.
There a re a lot fo design decision when creating a website, but SHopify takes the guesswork out of the sales part- everything from the checkout process to credit card processing is claer and easy to walk through.
There were not as many free templates to choose from as I had hoped, and they seemed a bit dated comapred to licensed site templates.
Allowed me to quickly assist a small chain of retail stores to establish an online presence and have confidence in the financial processing.
Easy to use interface, that allows to implemet the idea to web with least efforts, with stronge support team
Less featured trail with low trial perod
Shopify is helping in going live within minimal time to businesses, also i used it for making my business website live .
It's the ease of usability and user-friendly interface. It provides a variety of ways to integrate multiple sales channels
The only drawback is fewer customization options in free themes
It is an online shop where I can easily display my products and sell them on different channels at the same time
The platform is so Intuitive to use, it's great
Apps and addons can be a bit expensive sometimes
I build shops for my clients
Vwry easy to integrate all the apps and the ability to quickly add features to your store. Very easy to use witout the need for coding although has the option if you want to highly customise.
I think the pricing is a little high at times. Customer support is a little poor from shopify themsleves.
it is our online store and is our route to market.
There are multiple CMSs but Shopify is built especially for e-commerce websites. Its user-friendly interface simplifies tasks such as product management and store customization for both beginners and experienced users. I must say it changed the way of doing e-commerce business online. I am happily running my online store and managing my client's stores on Shopify.
I have been using Shopify for the past 2 years but found nothing odd about it.
Because of Shopify, online store owners can now focus more on their products and customers without the need for extensive technical expertise.
Amazing collection of apps and integrations, Takes just a day to setup from scratch, Frequent go to platform for ecommerce websites use and excellent customer support
Not available in indian markets at a fair price and integrations are geared towards american markets
Building end to end ecommerce application and its dependent operational structure. Dropshipping products
It's easy to use, it was easy to implement with Gelato and our website. We use it daily to seel products.
I never had any issue so I never interacted with customer support.
It's helping us sell our digital and phisical products.
If you have issues, the support in the chat is great (there can be a wait but not always for very long). Easy to use and very intuitive.
Without apps, you can't do much. You need apps, which can slow down you site, but also, it makes it harder to pinpoint an issue/bug when then arise.
The additon of Markets helps (but still lacks the 'Price' & 'Compare at Price' inside the platform, so if needing to get the strikethrough prices, you still have to do the .csv upload
the ease of use, new features introduced, and the number of integrations available.
Literally nothing else compares LOL. I have used many front end shop builders and this one is by far the best.
Ease of implementing a webstore on top of our preexisiting POS system
The Shopify team's ease of use and customer support is wonderful and satisfying. The features they have are unlimited.
the product detail page can be more convincing with internal tools
I can easily set up my store and generate sales with it very ease. It is very easy to use and very easy to understand the nevaigation.
- User-friendly interface, perfectly suitable for novice entrepreneurs - Excellent customer support, available 24/7 - Ease of implementation - Quick setup - Versatile themes
- SEO Limitations - Transaction Fees - lack of built-in email accounts
E-commerce, global expansion, customer experience, and scalability. Shopify provides businesses the tools and capabilities to thrive in the digital marketplace.
Its apps, theme builder, orders management, products and inventory management and the reports and analytics of the website are very accurate.
There is nothing to dislike about Shopify.
It helps us a lot to manage our orders and product management. Its apps are amazing.
It has numerous integrations, a brilliantly thought out UI, a great mobile app and top teir support!
It takes a while to learn how to use it - other than that, no complaints.
Simplicity in starting a business - alllowed me to creat my store in a few weeks. With a strong backend via shopify, its easy to analyse data like sales, whilst easy to track orders and build a wesbite. Its an all-in-one go to tool for me.
1. Easy to setup and manage an online store for any individual/user with no techincal/website development expertise. 2. Shopify has one stop solution with wide range of tools available to manage inventory, products, payments, ecommerce operations within the platform. 3. Shopify has various plans that can accommodate the growth of your business, from small startups to large enterprises. 4. Shopify also has extensive functionality of their stores with thousands of plugins covering SEO, marketing, inventory management and many more. 5. Shopify take care of your store security, compliance and hosting.
Many users rely on thir party plugins which is bit expensive has this plugins have their own subscription fees that adds to the overall expenses for running the online store. Shopify has expensive pricing plans which is bit steep especially for small scale businesses and startups. Moving to high tier plans for more advanced features is very expensive investment for startups.
Shopify simplifies the setting up an online store for a user with no techical skills of coding. It also provides free web hosting, website maintainence and security for businesses/stores which makes business owners to focus on other scale up activities. Shopify enables businesses to sell not only through their online store but also across multiple channels, including social media platforms, online marketplaces, and brick-and-mortar locations, all synchronized within the Shopify ecosystem. Shopify provides best inventory management tools, payment processing by integrating with various payment gateways etc., It laso has its own shopify payments which results in streamline transactions and also improves customers checkout experiences.
Shopify is well known Software and Easy to use. Have good Customer Support. There are many number of features like shopify stores.
I dislike they are not improving there website.
I created a shopify store which helped me to grow my online bussiness and create sell by attracting customers to my products.
Easy to use , have multiple apps , Good support , Easy integration
inability to add customkized shipping usage
It's helping E-Commerce sellers from the hastle of creating websites.
It is *the* e-commerce platform, it has multiple apps/integrations, it is priced economically and is best for scaling your store.
I just wish editing websites was easier, but shopify has their own language - Ruby, very hard to find coders who can work on this language.
Selling products and services online
I like most about Shopify is its combination of user-friendliness, customization, reliability, and the robust ecosystem of apps and features. Whether you're a novice or an experienced e-commerce entrepreneur, Shopify provides the tools and support you need to create and run a successful online store. It's a versatile and powerful platform that I highly recommend to anyone looking to establish an online presence or take their existing e-commerce business to the next level.
Shopify is a powerful e-commerce platform with a multitude of advantages, but it does have some drawbacks that users should be aware of. While transaction fees and costs associated with premium themes and apps can increase expenses, the platform's user-friendliness, reliability, and extensive feature set continue to make it a top choice for online retailers. It's important for users to weigh the pros and cons to determine if Shopify aligns with their specific business needs and budget. Overall, Shopify remains a versatile and robust solution for creating and managing online stores.
Shopify addresses several common problems for our business: Simplified Setup: Shopify provides an easy-to-use platform that simplifies the process of setting up an online store. This benefits me by saving time and reducing the complexity of getting started in e-commerce. User-Friendly Interface: Shopify's user-friendly interface makes it accessible to those with limited technical expertise. It allows me to manage my online store efficiently without requiring extensive coding or design skills. Hosting and Security: Shopify takes care of hosting and security, ensuring that my online store remains secure and operational. This benefit provides peace of mind and reduces the need for ongoing technical maintenance. Mobile Responsiveness: With a mobile-responsive design, my online store can reach a broader audience, as it functions seamlessly on various devices. This benefits me by increasing the potential for sales and customer engagement. App Ecosystem: Shopify's extensive app ecosystem allows me to tailor my store's functionality to specific needs. This customization enhances the shopping experience and helps streamline business operations. Payment Processing: Shopify offers multiple payment options and integrates with major payment gateways. This flexibility benefits me by accommodating customer preferences and ensuring secure transactions. Scalability: Shopify can grow with my business, accommodating changes in size and needs. This scalability ensures that I can adapt my online store to evolving circumstances. SEO and Marketing Tools: Shopify provides SEO and marketing tools to help my store rank higher in search engines and reach a broader audience. This benefit aids in driving organic traffic and increasing brand visibility.