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Simply CRM
The CRM you will actually use.
4.5

( 41 )

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Simply CRM Reviews & Product Details

Simply CRM Overview
What is Simply CRM?

Simply CRM is a customer relationship management platform designed to streamline and automate sales, marketing, and customer service processes for businesses of all sizes. It offers a comprehensive suite of tools including contact management, sales pipeline tracking, task and project management, and analytics, aimed at enhancing customer interactions and improving business outcomes.

Company Simply CRM
Year founded 2018
Company size 11-50 employees
Headquarters Copenhagen, Denmark
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What Simply CRM is best for?
How does Simply CRM compare to Pipedrive?
What are the pros and cons of Simply CRM?
Simply CRM Product Details
Capabilities
API
Segment
Small Business
Freelancer
Ease of use
Beginner
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support Chat, Email/Help Desk, Knowledge Base
Training Documentation
Languages English
Simply CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Simply CRM Media
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Simply CRM - Simply CRM Homepage
Simply CRM Screenshots
Simply CRM Homepage
Simply CRM Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 29, 2025
Simply CRM Logo
41 Simply CRM Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Sep 03, 2020
 Source
Overall Rating:
4.5
Hanwey S. avatar
Hanwey S.
Marketing Manager
Share
"Low cost hassle free and effective tool"
What do you like best about Simply CRM?

We are in the promotional product service niche and we need to keep track record for all our purchases and clientele so that we can reach back to them and share our insights. Simply made an arrangement through contact database and we linked Simply CRM with lead pages too. We were always looking for a software program that can not only handle the customers' contact whilst managing and organizing the same for the re-purpose. Overall we can suggest it as a handy tool for small to mid tier business professionals/owners.

What do you dislike about Simply CRM?

Initially we thought mobile browsing or accessing through app is not available in this tool but later in their fresh version it was there. We are now on the same page for the features and functionality etc.

What problems is Simply CRM solving and how is that benefiting you?

Client database and record accessing made easy with Simply tool.

Small Business (50 or fewer emp.)
Jun 24, 2020
 Source
Overall Rating:
4.5
Victoria S. avatar
Victoria S.
Business Analyst
Share
"Simply has simplified our business operations"
What do you like best about Simply CRM?

The favorable scenario is it fits and meets all our business requirements and further customization via configuring the third party integrations. The simplicity of managing records and data processing by applying further CTAs like client or appointment/contact management, makes it more responsive and faster compared to other CRM tools. Our original goal was to simplify the record keeping and marketing with the same. For now, we are utilizing its full caliber to convert and generate customer’s engagement. The order of controls and top features are done quite in professional way and you can find them with an ease. The controls and layout are also way useful as compared to other platforms. Our goal is fulfilled through the top stack of quick job options and we've got'em managed simply superb. A superb manager, cool and efficient reasonable piece of software program that we have ever used. The section of some efficient task orientation such as order management, invoicing , ticketing, PMS, event management such as appointment with clients, integration with third party Application Programming Interfaces and more make it a handsome tool. We've used Simply for more than 9 months and it was a great experience to have it.

What do you dislike about Simply CRM?

Well, the disliking is an odd term rather we would say the slight twitches like 1. User-friendliness of the mobile app and 2. Customer portal interface could be more detailed though they have most of the visual assessment etc

What problems is Simply CRM solving and how is that benefiting you?

Contact tracing became easier for us and to locate the customer data for future communication.

Small Business (50 or fewer emp.)
Sep 17, 2019
 Source
Overall Rating:
4.5
Dr Manish B. avatar
Dr Manish B.
Manish Kumar Bansal, Md, Interventional Cardiologist
Share
"Truely fulfilling the purpose of a CRM"
What do you like best about Simply CRM?

It has got everything a successful CRM should have, also you will get additional features as well so in all, it’s a great going if you subscribe to it. You can really make it the way you want it to work.

What do you dislike about Simply CRM?

As far as the Simply negatives are concerned, we did not find any as there support is always on the go and you will get language support as well. In all, they have deep learning articles depository from where you can get a solution to each business query

What problems is Simply CRM solving and how is that benefiting you?

Customer support services are excellent and we have never ever experienced any downtime since we started using it.It solved our customer management concern and listed them in place in an organised way. So in all, it's win win for our company.

Small Business (50 or fewer emp.)
May 10, 2022
 Source
Overall Rating:
4.0
SB
Sergio B.
Telemarketer
Share
"Establish better results for your sales with Simply CRM."
What do you like best about Simply CRM?

This service provides us with excellent activities for sales since it is a very capable system to personalize and manage marketing tasks and clients since it offers us functions such as the creation of email campaigns, web forms, calendar system, storage of documents, integration with social networks and integration of internal chat, this leads to increased sales because it allows us to improve marketing campaigns, it also has a very adequate cost that allows you to use this service more frequently and without any problem.

What do you dislike about Simply CRM?

This application has a problem with the interface since its connectivity through the browser is usually a bit slow, which is very outdated, which I hope can add more speed and can be used a little better. More colorful because the design it contains is very boring and makes the board look unstructured.

What problems is Simply CRM solving and how is that benefiting you?

We use this service to obtain visibility of our potential clients, be it from calls, emails, repetitive tasks and the history of client conversations, this allows us to define our workflow to automate our dealings with clients, we also use it as technical support to solve any problem or doubt since the support is active 24 hours a day and always responds immediately and solves everything quickly and safely.

Mid Market (51-1000 emp.)
Nov 18, 2021
 Source
Overall Rating:
4.0
Pratik H. avatar
Pratik H.
Senior Executive
Share
"Amazing, Simple and Cost effective."
What do you like best about Simply CRM?

Simply CRM is an easy solution, Cost-effective and excellent service for client databases, and perfect for sales activities with all the fantastic features.

What do you dislike about Simply CRM?

It is just amazing, Makes day to day life easy, According to me everything is up to the mark.

What problems is Simply CRM solving and how is that benefiting you?

As sending and receiving many emails, It is the best CRM solution to manage all the data required.

Small Business (50 or fewer emp.)
Oct 01, 2019
 Source
Overall Rating:
4.0
John P. avatar
John P.
President At Pereless Software
Share
"Excellent performance with premium features"
What do you like best about Simply CRM?

This CRM is amazing, really helped us streamline our customers and manage business processes. We are very happy with their dashboard as we can find each and every feature onboard which is important for any customer database. You can do a lot with this as it comes for a free trial and you can assess it further. They have a superb dashboard with all options a successful CRM must-have. But yes, I feel they should offer some interactive layout meaning when you hover the mouse to any specific feature/option such as user management, or project section, it should pop out the text, etc so that it can look more classy and readable, not necessary though. My overall experience is great with Simply. I appreciate the Simply team members for their hard work and efforts to make it the easiest, simple, affordable and complete altogether.

What do you dislike about Simply CRM?

I really love their user interface, nice end-user experience. The marketing automation and lead management are providing additional pace to it.

What problems is Simply CRM solving and how is that benefiting you?

The best part of choosing Simply is in its actual simplicity of managing the customer data and connecting with them through automation. The APIs, email marketing integrations, event collabortaion through Google calendar makes it handy and thorough. There are so many features which are connecting the dots to reach the business objectives.

Small Business (50 or fewer emp.)
Jul 12, 2022
 Source
Overall Rating:
3.5
JC
Jacqueline C.
Marketing/Sales
Share
"It's only ok..."
What do you like best about Simply CRM?

I like the fact that I can manage all my users and accounts. Everything is in one place which is good. Honestly that's about it.

What do you dislike about Simply CRM?

I don't think the UX/UI is very friendly. It's also a bit slow to load for me and this is something my other coworkers have mentioned too..

What problems is Simply CRM solving and how is that benefiting you?

We have been using Simply CRM for the past couple weeks now, and we originally used it to help with our lead management. I think we are thinking of switching to a different solution.

Mid Market (51-1000 emp.)
Dec 30, 2021
 Source
Overall Rating:
3.5
Viorel V. avatar
Viorel V.
.Net Software Developer
Share
"Review for Simply CRM"
What do you like best about Simply CRM?

Simple UI/UX. Good charts. It's easy to use and much more straightforward like other CRM's (365).

What do you dislike about Simply CRM?

Not so popular. They are not used for large companies.

What problems is Simply CRM solving and how is that benefiting you?

Integrate with a small company. Manage employees. Create different analyses based on data.

Small Business (50 or fewer emp.)
Aug 21, 2021
 Source
Overall Rating:
3.5
Mohammed  L. avatar
Mohammed L.
Sales Specialist
Share
"SimplyCRM is your real partner, Great tool to grow &enhance your business performance simply& easyly"
What do you like best about Simply CRM?

* Unique and creative platform to boost perrformance for business * Make complex communication effective, easy & flexible * Minimize effort , reduce waste & improve process * Close day to day interaction and follow up with customer to gain their trust * Can be tied with many systems

What do you dislike about Simply CRM?

* The price is fair, but better prices for yearly plans will be a competitive advantage * It needs some customized features depends on type & size of the business that fits the need

What problems is Simply CRM solving and how is that benefiting you?

* No need for many employees for each department * Help in optimize and improve processes in sales, marketing , hr and many many more * Attrctive package and affordable price * Helps you solve financial and organizatioal problems * Communicate better with your team & stakeholders

Small Business (50 or fewer emp.)
Oct 04, 2023
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Personalize your sales and marketing"
What do you like best about Simply CRM?

Simply CRM hels you with managing your sales and marketing activity in a cost effective manner. It is usefull for small business enterprise inly

What do you dislike about Simply CRM?

The user interface is not that friendly and takes time to load, even sometimes it stops working for 5-10 minutes.

What problems is Simply CRM solving and how is that benefiting you?

It is helping the small business in managing their customers and sales. It helps in managing users accounts.