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Sitecore Experience Platform Reviews & Product Details
Sitecore Experience Platform is a cloud-based content management system built to help companies maintain customer relationships through personalized content development. It also helps users manage customer engagement data and facilitates easy content sharing. Sitecore Experience Platform comes with an AI auto-personalization feature, that automatically determines visitor trends and segment customers into groups.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, On-Premise Windows |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Sitecore Experience Platform with other popular tools in the same category.
While the platform is fairly easy to use for users with varying technical aptitude, it's capable of delivering somewhat complex, custom user experiences on a variety of channels.
The platform can be glitchy at times. Also have been known to find work arounds.
Hope to deliver more personalization soon.
The developer ability to automate our procedures, and empower our marketing team is fantastic.
Finding appropriate developer documentation without communicating with a partner can be fairly challenging.
Mostly CMS based problems, but our automation capabilities for our small team really help us excel.
managing contents is easy to use clear layout
the system often is slow (i'm based in Cambridge UK) or show errors during after editing to save.
usually we go to our in house IT, they work with Sitecore developer team
The Experience Editor is easy to use and modify for the content authors. Sitecore provides a lot of flexibililty and customization. But with that it can make implementation harder because the options are unlimited. Workflow should be easier to implement.
The publishing process takes a lot of resources and troubleshooting can be difficult. I would be nice if non-developers can put in support tickets as well with out certification.
Account creation for content users globally is fast and seamless. If you do Experience Editor right the update process is easy to use and seamless.
Fairly simple, fill in the blank website site
sometimes things don't come out looking like they should
Accomplish tasks fast
It streamlines our website and it keeps the branding from page-to-page.
It is slow to show that the change has been made to a page
New website
Change every time it comes with new features which solve Digital challenges
Slow in the movement and license model is not competitive
Digital Platform
Easy to use for content management, great documentation and support
Hard to find editing history for auditing purposes would be great to have a gui for this and not have to dig through log files
Customer engagement and product information
Cost to clients is lower compared to Adobe and offers many features out of the box
Authoring is a bit clunky and not intuitive.
Poor user experience and hard to find content. Development still in progress, so no benefits realized yet.
Possibilities are endless with Sitecore, you can do more than you can imagine
Finding quality partners can be hard because of how much it can do
Taking a website to higher levels, personalization AI and more