Sitecore Experience Platform Reviews & Product Details

Sitecore is a powerful CMS, that works well in an enterprise environment with a great ability to customize and integrate into your marketing efforts. If you've got the budget for this its great - a very powerful system, and getting better with newer releases.

They can sometimes focus too much on the "added extra" of the marketing functions, whereas for their main clients (enterprises with budget) many of them have Marketo/Eloqua etc, and therefore dont need this functionality. At this point integration into these systems is more limited. Sitecore is also very expensive to develop - not a cheap option for a website!!!

Creating an enterprise suite of websites for a global company - a modern CMS with greater technical capability and ability to integrate with Dynamics our CRM.

Sitecore is a CMS that is written in Sitecore. As a result, you can tweak and modify as much as you need to the native functionality of Sitecore by doing updates in CMS friendly way, as you would do to normal content you use day to day.

There is a definitely high starting threshold. You need to learn a lot to do the customization required to meet customer needs. There are couple starters, but you definitely would like somebody on staff of a partner agency in order to start with Sitecore. Also the pricing model has changed, now you need to pay license for each environment other than development one. Before that all environments other than production were free.

Business needs are vary dramatically. Some really enjoy workflow, some security, some integration points that Sitecore allows. There are many modules as well on Shared Modules at Sitecore Marketplace to make things easier.

I greatly prefer developing with Sitecore over other CMSs. It makes it very easy to deliver almost anything for the client.

The browser support for the CMS backend has been spotty of late.

Creating robust, personalized websites that are easy to manage by the client.

Ease of Customization, Publishing workflows, versioning, multi-device layouts.

Have had issues with some features such as scheduled publishing, wysiwyg editor.

Improved e-commerce capabilities, conversion, organic acquisition through SEO; flexibility with promotional content.

Sitecore is easily the most powerful and flexible CMS I have ever developed websites with, but it comes with a steep price tag. CMS developers can set up content templates for content editors. Content authoring is intuitive. Web developers can develop websites to their fullest ability.

Documentation is often lacking. Sitecore is a massive platform and as such isn't able to innovate as quickly. Sitecore is proprietary software and extremely expensive.

We use Sitecore to build websites for customers.

Sitecore is a powerful tool that allows large organizations to customize websites in a straightforward way.

The tool is so robust that it can overwhelm internal teams

Regionalization

Once you learned the system, it was an easy user experience. The power of the functionality. The cross-collaboration with sister brands.

Sitecore can be overwhelming and complicated.

CSR needed an enterprise solution as the business has a minimum of 10 brands/websites. We needed the ability to share content, visibility on customer experience and personalisation.

The CMS has a tremendous amount of control for admins. There are lots of indexing or publishing tasks that can be done without leaning on a development vendor. The amount of available tools to plug in abound as well, though caution is needed in making sure these tools actually meet expectations. The personalization pieces are all great if used correctly. The design layer is separate from the data or structure layer, so you don't have to buy a new site every 5 years with Sitecore. The system as a whole is a good balance between a fine out-of-the-box CMS and a totally custom build - you can get as custom as your needs evolve to require.

Your website can become a bit cumbersome to manage if you have to use the Experience Editor tool for most of your pages. This takes a lot of processing power in your browser - it's the buggiest part. You must be judicious in your selection of add-ons as well - some of the search tools can create a conflicting experience for visitors if they arent configured to mesh perfectly and this takes a lot of pre-planning and dev work. Hopefully, there is a really good native search tool in the future to negate the need for 3rd party search. As with any CMS, custom implementation leads to some headaches in future changes to the code - so having a good digital partner is key with a Sitecore site, someone who knows your code and how the system will work with it. A lot of tweaks can make a site expensive to run or update. Many uses of Sitecore require multiple servers to be set up for your deliver and management - this also gets expensive and seems to always require more servers and licenses than you have.

We use Sitecore as the framework for our website to deliver content to the world and to interact with our authors and gather insights from our audiences.

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Sitecore offers a wide array of tools and controls to manage content, for the full team: from front end, to content management, to marketing.

Everything from the moment of signing the contract requires a Sitecore Implementation Partner: installation, development, deployment, UI and content function customizations, and so on. We love our partner, but there is no such thing as an affordable Sitecore partner, and that puts a serious damper on ongoing development and marketing efforts. Standing up a subsite is equally complex to the initial site, as well - there is almost no savings in continuing to create additional subsites in Sitecore, and that's meant that where budget and timeline requires - which is often - we continue to create marketing sites and landing pages in Wordpress and other platforms. In addition, Sitecore is not a simple or intuitive system. Using Sitecore requires lots of specialized training, which is very hard to find (and also read: expensive), and the quality of Sitecore trainers varies GREATLY. Documentation - while volumnious - fails to capture the needs of daily users, and even for developers is sparse. Sitecore's software support is spotty, as well; we've found the solution to a recent (expensive) problem by doing the opposite of what was recommended by the Sitecore team. That is very frustrating.

Integrated A/B testing; intelligent personalization