Sitecore Experience Platform Reviews & Product Details

The flexibility, scale and enterprise grade support.

Slow Experience editor is our main issue. Hopefully this gets fixed when we upgrade to 9.1

Improving content publication

The ability to enable capacity at scale is critical for our team to be efficient and timely. Our company produces new products at an incredible rate. The sitecore platform allows us to get those products and information in front of our distributor partners and end-users faster than any other platform we have used.

Barrier to entry, training required, experience editors lack understanding when things get 'wonky'.

We are trying to deliver relevant experiences at the appropriate time in the end user funnel.Through the sitecore personalization rules engine we are able to integrate 3rd party data and still create a personalized experience without xdb. The platform is extremely versatile and helps us keep up with the competition.

There are limitless opportunities for sitecore that can fulfill the various needs of each line of business.

The difficulty to just get started is always a hurdle.

speed to market with brand consistency

Great platform for all clients. We are using it to drive customer experience at every point in the journey.

Harder to integrate than other lighter platforms.

Customer experience in particular.

As a marketer, it makes content much easier to edit and review.

I don't have any big complaints about the EXP.

Content teams have a much easier time with their workflows, which reduces turnaround time.

Personalization capabilities, and robust information architecture. Low learning curve, with a simple and intuitive user interface.

Upgrades from older builds can be a bit of a hassle, sometimes requiring several "hop" on interim builds.

Digital transformation and personalized customer experiences, which has increased user engagement and retention.

Sitecore offers powerful features for an experienced marketer striving for great user experiences to optimize ROI.

You need to be a bit digital savvy to get true value out of the platform (which is a natural prerequisite in my opinion).

Reduced time to market; enhanced flexibility.

Sitecore continues to lead the market on integration of data and systems to provide the ideal personalized experience.

Sitecore is certainly more complex to integrate. Would love to offer to smaller market customers

providing personalization, salesforce integration.

The flexibility of the system and all the possibilities with the technology. As and architect its a joy when business comes to me with a problem for the web site, and I reply that Sitecore can do it. We have setup 2 difference versions of Sitecore now with lots of different sites and each time it's more to learn and great experiences with a site that has the WOW factor that business was proud of.

I would like more of a distributed system with content management. I have a lot of teams around the world and I need to provide the same scaled performance for them that the content delivery for the web site offers.

Distributed content and images via the web site. A site that loads in under 3 seconds around the world. Has the stability that even if a whole Cloud Data Center goes down my sites still stay up and fully functional.

Sitecore gives me the tools to give my customers a personalized journey.

Sitecore can be expensive to develop on for smaller companies.

To give everybody from prospect to returning customer an great experience, we increased ROI over all our channels.

I love how simple it is for me to author content on the platform.

Sometimes it is frustrating to my content authors with just how long the media library takes to open.

We solve managing a lot of content authors on the same platform, while being able to assist with troubleshooting.

Creating personalized experiences across digital channels

Price is expensive and performance is sometimes slow

1:1 personalized experiences

As a new user to sitecore (content author) it is nice to have many online sources for video tutorials and web documentation for implementing projects.

Not so much a dislike, but a wishing there was more information (that I can find), maybe haven't located it yet surrounding implementing personalization in 2019.

Publishing photos and other content in one media library but using in several places on the site.

I like the componentization aspect of Sitecore. It's interesting to me as a developer but I started out as a Web Production employee just making content updates. I think Sitecore is very user friendly - especially if devs understand how to develop for the Experience Editor!

I found the setup for upgrade to Sitecore 9.0 pretty crazy compared to the previous installations - way too many manual updates for pre-requisites etc - I'm taking the 9.0 dev course right now and finally made it through the installation process - there should be a cert just for that step!

I'm a dev - we always focus on Content Authors - componentizing pages and making things easy for them to edit in the Exp Editor

Sitecore is a very extensible platform - they either have out of the box integrations with most of the major platforms or you can easily build your own.

You have to implement carefully - very powerful platform and potentially to break things if you dont know what you are doing.

We implement for customers to help them tie together various systems and meet their CMS & analytics needs.

Love the contents and speaker panels who share their expertise in marketing experience as well as meeting many people from various companies in SEA Thanks keep it up!

started a litte bit late, around 15 mins delay. otherwise generally okay.

It is uplifting to hear from the experts in hearing what customers need and have to say!

Content personalisation and how a persona-driven experience can be delivered to site audience

The too lengthy process to define workflows

personalisation of user experience

Sitecore continues to be the market leader by constantly upgrading its product, docs, features, customer experience and stays well ahead of the customer needs.

Constantly evolving platform and the need to stay updated.

Upgrading to latest Sitecore versions and the express migration tool offers a great flexibility in upgrading faster.

Sitecore offers a wide variety of features that enable you to tailor the way that your customers experience your website, based on unique attribute of the prospect. This is great as you can tailor their experience to be more relevant for them! With Sitecore, you will benefit from enhanced performance, security and one unexpected aspect was the amazing community behind the product. There are a vast amount of resources and experts who are experienced who can assist you. There are an abundance of courses and user groups that you can join and learn from. Great community backing a great product!

There is very little to dislike other than the initial learning curve when you first start working with the platform. However, this is overcome quite quickly.

Sitecore enables you to be more relevant at every interaction on your site. Bettering your customers experience.

Sitecore is the best CMS platform I've ever used. The structure, variety of templates, approval process, publishing time are all excellent. When teaching sitecore to new users, we often get feedback of ease of use and structure.

Sometimes the product can queue for a bit for non-admin users, but it has helped a lot since we cleaned out our Media Library. Sitecore also times out quicker than I'd like.

Sitecore helps us to create an excellent web experience for our customers.