SiteGround Reviews: 4.3/5 — Solid Choice

The support team is usually helpful and responds quickly.

Some of the technicians in the support team are not as skilled as the others.

Siteground helps me with setting up the websites, and also if I have issues with my emails. Site Tools has many good tools.

The platform is consistent and the customer support is always top notch.

N/A - I like everything about Siteground

Domain verification is what we are working on today. We worked together online in a Chat and when we hit a stopping point we escalated the request. Perfect.

Gets your website setup without having to learn cPanel. Some more technical people may like having cPanel, but I don't miss it. Speeds are much better than the 2 previous hosting companies I used. Free and easy to set up SSL.

The initial promotional price is great, but the renewal can be expensive. If you have low site traffic and don't need much, then there may be cheaper options. But if you want reliability and speed for your website because it's for your small business, then I would go with Siteground versus the cheaper options.

My website with the previous hosting company would constantly slow down or crash because of high traffic or too many processes. I've had zero problems so far with Siteground.

speed, reliability and safety. Exceptional customer support

I would like a wider domain purchase choice like godaddy

speed, reliability and safety

Support. Simply the best. Although the systems don't generally need support because they're well managed and easy to deploy. But when support is needed, the team always goes above and beyond.

They've made far too many changes to their platform and infrastructure over the past couple of years, not allowing one to settle into a forget-it mode. Even if most changes didn't require intervention.

Reliable hosting for all client websites. Ensures we can offer reliability and security to our customers.

I don't think it will ever matter how many new websites I transfer or build, something new always comes up that gives me a heart attack but sitegrounds customer service always has my back. Thank you for the support and for being amazing!!

Nothing! Siteground always has great service!

Great service helping manage my client's websites.

SiteGround has taken WordPress hosting to an entirely new level. Everything is done through a very easy-to-use and understand user interface. You don't have to know anything about WordPress to seem like a professional. Their customer support is even better. They are very friendly and knowledgeable. When they explain things, they provide screenshots and very clear step-by-step instructions so it's very easy to follow and understand. The user interface is very nice and user-friendly.

I haven't come across anything yet. The site and customer support have far exceeded my expectations.

They are making support for my website very easy. Because of the user interface, I can do all that I need with little effort. This means I don't need any additional support to maintain my site.

Definitely the support, the technicians are incredibly knowledgable and wait times are usually very low. Hosting has always been very stable and reliable.

The admin Dashboard is good, but not perfect. 7/10

Website hosting for my small to medium sized clients

Thank you so much, this conversation through chat was so pleasant and so straight to the point! It was so helpful tutorial with so important advice. Denitsa helped to set straight the workflow: what to do and when. I got much more help than I originally anticipated. I know exactly what to do, it is now simple & straightforward. It could be totally otherwise. Do appreciate your help, and also advising regarding Elementor and the domain provider. I am also getting the conversation to my email so that I can follow the instructions there. You exceeded my expectations far higher.

I cannot say anything about that. Everything is working well, and when it is not, the most realistic reason for that is that I am a business, not an it person, and do not always know the right way to do things. However, I have always got help from you to fix it. One thing I wish: permanent ssl certification, and I hope that your free cdn makes things fast enough.

Many problems: my wrong setups of security measures (this is why I contacted today in order to avoid it), SiteGround also througly checked up problems with appearance when the content disappeared & forwarded me to the correct site to fix it, and now this. There is probably more that I just don't remember now.

quick answer, and efficient in solutions the answer.

nothing. It is all ok. I like the customer service.

I renew an expired domain name.

Awesome admin panel with extremely valuable Site Tools, everything is incredibly convenient and user-friendly. Outstanding performance, and reasonable pricing. Absolutely blown away by the incredible support via Live Chat, guys there are super helpful and actually solve problems unlike many other places where you'd get bots or just standard answers.

Everything has been pretty good so far for us!

Hosting without headache, with great caching and CDN, a full package!

SiteGround's customer support team is exceptional! They are quick to respond and go above and beyond to help resolve issues. I love that they are able to help troubleshoot WordPress configuration issues, including multisite networks. Highly recommend SiteGround for WordPress hosting.

I do not dislike anything about SiteGround.

WordPress website hosting with an easy-to-use customer portal and excellent customer service.

what i like best about siteground was all the customer service team, in the 8 years i've been with siteground never had a crash or downtime, super secure, and most important, for people that is not use servers,domains, etc, (like i was when i hire siteground) this is the best pick, everytime i had a question on how to fix something or do it myself, the siteground team have been always there to help me.

I really dont have any complain, not the price, not the service, not the atention, so im not going to try to find flaws because at least with me or the people i know and recomended to use siteground never had a problem, and even if there was the team have always fix it in a blink.

siteground facilitates the domain,hosting and wordpress installation, i've started my wordpress adventure with siteground and will keep like that.

If you ever need help from their support they are from my experience the most knowledgeable and fastest to help with any problems you might have.

It was a bit hard to find a way to contact the support directly, had to click around a few options first. But i guess that is to limit the amount of support requests they get as most issues can be solved by reading their instructions.

Website speed and ease of management.

I love simplicity, tools and support. It's just all-around great. Every site I manage for myself and clients are through siteground. The best decisions I've ever made.

The intro price is much cheaper than the renewal but it's worth it.

A stable environment that when problems do happen. They can be fixed easily, usually with a couple of clicks.

Instant, friendly, knowledgeable service.

Nothing. There is nothing I would change about my experience. I want to work for Siteground.

I found out that I can register my domain with an ethical company rather than one who murders innocent creatures for sport. (godaddy)

Pro assistant Petar M. caught the issue quickly and directed the session straight away.

No problems. as a novice website activater, I need lessons and guidance. Criticism is accepted as well as long as it is contained with "get it done."

General operating experience with problems solved as they arise

They are right on time with the chat service and they are working to get better solutions for the customers.

I would love to be a little cheaper but for now, it worth every penny.

I have stable sites, quick sites, good security.

Cutting Edge Hardware – SSD & Hosted With Google Cloud Quick Server Response Times All Over The World! Customer Support That Works (24/7 Phone Support Available!)

There are some cons that I feel they can work on: Web Spaced Capped at 10GB – 30GB Higher Renewal Costs Managed Hosting Features Require GrowBig or GoGeek Plans

I am using siteground for my WordPress website and I get no downtime to it.

The support team is very helpful and very kind! They are clear and make sure you get the help needed. Best service ever!

Honestly not much! It's really hard to dislike siteground. The service is amazing!

Website speed, reliable server, never noticed down time

Ease of setup of new hosting account and websites. Interface is very intuitive, documentation is ample, and there is a very helpful support available on chat almost instantly. They also constantly apply speed optimization tools for my WordPress websites.

Pricing after first year is way more compared to first year

Fast and problem-free setup of WordPress hosting accounts, ensure fast loading and secure websites

SiteGround has been fantastic with their support. I can't think of any other company that has such resourceful staff members who have helped me with all of my inquiries and requests.

I can't really think of anything. Surely the storage volume for shared hosting is a little low, but that's not a huge disappointment or letdown whatsoever. So there's that.

Technical issues and verification issues with my purchases. It was very simple to know who to contact, but I was somewhat unfamiliar with the entire process. Thanks!

I'm not so skilled to evaluate the quality of the hosting, but for sure have a so great customer care is something that let you be safe choosing this service!...

Don't knew............. i've nothing I dislike. ..................................................................................................................................

It's a good hosting for my small websites........................................................................................................................................

Siteground offers great shared hosting packages that are affordable yet packed with features.

Some of the shared hosting may be a little on the slow side for site speeds.

I used SiteGround to set up and host my website. An all-around great experience and outstanding customer service.

Their support is awesome. I've worked in the industry since the late '90s and I tried out many hosting providers. SiteGround is one of the best in most terms, especially when it comes to their support and speed of ticket resolution.

Hosting Node.js applications is a bit of a hassle on shared hosting, you need a VPS for that. But everything else (PHP/MySQL based at least) can be hosted here with lots of benefits.

I've hosted all my static and PHP-based websites on SiteGround since about 3 years ago when I got fed up with lousy hosting providers offering very poor service. SiteGround was recommended by a friend and I've never looked back since. I'm hosting a number of my clients' Wordpress, PHP and static sites here and I am very happy with the performance, speed and service.

A quality server. Very high stability with an avant-garde technical staff. I have been a user since 2015 and have always been updated on the news of the web, improving the services while also balancing the costs / offer

I liked being able to expand the inboxes infinitely

Very fast wordpress website. Own caching plugs. A super efficient technical service that helped me several times in critical cases.

No matter the situation, I've always had the best service on their online support. They listen to the issue and get it resolved fast!

Haven't had a bad experience to dislike. sorry.

na

I love how easy it is to find support when I need it. No prolonged wait wondering if they'll ever answer. And they are very friendly and efficient too. Everything is well organized and intuitive too. My website was hacked once, and I got a swift intervention from them, getting my site right back online and safe!

There is not much to dislike. I seriously cannot find any negatives. They may not be the cheapest but I'm always ready to pay for great value so the higher price is really worth it.

I host numerous websites, and I have automatic backups done periodically. If I ever need to roll back to a past backup, it is quickly done. I also have multiple email accounts. I can manage everything in one place. They are always up to date with security, and they even have free video training and related topics on website management and safety.

The responsiveness is realllyyy impressive. The support team is patient and willing to assist with whatever is needed. I haven't experienced this level of support anywhere else!

To fill in the text amount, I'm just going to create a really long run-on sentence by not expressing what I dislike about Siteground support because I like everything about Siteground support. :)

Man, I've ran into about every problem you could image. None of the problems have been the results of Siteground (all user errors) and every time they go above and beyond to assist.

I am a new client for Siteground. I am not very knowledgeable about building websites and the web designer that started my website decided the work was too much for him and bailed on me, so needless to say, I needed some technical support. I reached out to the folks at Siteground, and they were so helpful. I don't know how I would have gotten through it without them. They are a pleasure to work with, and they didn't make me feel stupid for asking the questions I did.

At this point, I cannot think of anything I disliked about them. It has always been a positive experience.

They helped me out while I sought out a new web designer which was very beneficial for me because my site had been launched unfinished and had a lot of issues to be ironed out.