Unclaimed: Are are working at SiteGround ?
SiteGround is the largest independent website hosting company that is trusted by over 2.8 million domains around the world. The platform is best known for its strong focus on web speed and security. SiteGround’s hosting service covers powerful website management tools and proprietary in-house solutions that allow them to run websites faster and safer. All this is offered with stellar customer service that makes SiteGround a popular choice among freelancers and small business owners. It’s also a recommended hosting provider by WordPress.
| Segment |
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|---|---|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare SiteGround with other popular tools in the same category.
Siteground is fairly simple to use, and building a website on it is a great experience.
I had a cheaper account with them, and ended up having to buy a new account with the mid tier benefits because upgrading the first account would be significantly more expensive. The pricing doesn't make sense for some things.
Siteground is great because it has allowed me to demonstrate my previous work and gain attention from clients.
dashboard is very user-friendly and can install wordpress in a few minutes.
I don't like support and ticket, they take too much time to reply.
It saves my time.
SiteGround has relatively low prices for shared hosting packages with excellent performance. The loading times for most all of our web pages, even ones with many large scripts and dynamic code, are very fast and typically get high scores in web page performance tests. The control panel in our SiteGround account has a clean design. For people that have basic experience with web hosting tools, SiteGround's web hosting account is easy to use to manage. Our web hosting account has key features such as MySQL databases, email management, FTP accounts, a file manager and account status information. We get a good amount of bandwidth and storage space that is far more than sufficient for our hosting needs.
There isn't anything in particular I dislike very much about SiteGround. If I had to be picky about it, then I'd say that their prices are still a bit higher than some other similar hosting companies I've seen. If you're looking for the absolute lowest prices, then SiteGround is probably not the lowest. I also didn't notice as many promotional deals as some other web hosting companies.
We use SiteGround to host a wide array of marketing materials and business-related files. Our SiteGround account has been a versatile internally for sharing documents and posting information about our services and company news to clients and leads. Working with SiteGround has generally been smooth and pleasant. Whenever we've had technical issues, they've been easy to get a hold of and are usually knowledgeable enough to at least provide some quality insight into our problems. They have often been able to solve our problems outright though. SiteGround's prices have been great for keeping our expenses to a minimum.
This is actually the first time I hire a Hosting service, and I did it because a recommendation of a friend who really knows about this. And all I have to say is that it completely work out for me. I'm not an expert on this Hosting world, but I can say that with SiteGround it all got easier, support is so good and fast, the interface is so user-friendly, and it works perfect!
Tutorials are not really the best when you trying to create a website, you have to do a lot of searchs on google after you find a really good tutorial with all the steps you need. It would be nice to have this on SiteGround and of course, well organizated.
During the past 6 months I have hosted several websites, and created them using wordpress. As I work as a Freelancer it's so nice to always have support 24/7 (live chat), so that's what I love the most about SiteGround.
It is a simple hosting site and they made it very easy for me to transfer my account
I don't like have to pay extra for support
Hosting my website
The support is the best. Very helpful. Turn around time if you are in queue. Often they go over and above their call of duty to help customers.
I have recently upgraded to cloud hosting. The transition process wasn't smooth at all it took a week to fix problems. When you purchase the hosting they will not explain which server location should you choose and why. For a first time buyer, which I was back then in 2012 when I bought the service, I had no idea which location to chose and why. They create a CDN account with cloudflare without asking you which email address would you want for the cloudflare account. I had to face a lot of issues because of it as the initial email address that I had was of the website that I closed ages ago. The new email address I registered with the siteground wasn't automatically updated with the cloudflare. I had to get in touch with irritating support of cloudflare and had to contact multiple times with siteground. This was an issue that also exposed lack of product knowledge within the staff of siteground specific to this issue. It was resolved but took a week and hours of communication.
Reliable hosting.
SiteGround provides a fast and reliable space on the web for my clients, who rely heavily on web traffic to drive their business growth. Thanks to SiteGround, my clients can expect reliable hosting with minimal if any downtime, fast loading of their website to aid in retaining prospective clients' attention and boost SEO, and a fully-functional cPanel with plenty of tools to aid us.
I've had a couple frustrating experiences with customer support in trying to solve any potential issues that come up. There are a few hard-coded security measures like inherently blocking SMTP ports, which prevents sending authenticated emails from the website unless you specifically ask for the ports to be unblocked. It is sometimes difficult to get a support representative who will try to work with you rather than quickly clearing their ticket queues.
I was the lead on a project to move the website of a local business from inadequate shared hosting to one of SiteGround's virtual private servers, and the results are night and day. Frequent downtimes and server errors that we saw previously on the old web host are nonexistent with SiteGround, and my clients have nothing but good things to say about how much the improved web hosting performance helped drive client growth.
Offer the latest web hosting technologies vs other big web hosting companies. SSD server drives PHP 7 Caching
I do not have any dislike at the moment. However, I did note slightly average higher prices and high renewal prices.
web hosting for high-performance websites
The price is great. SSL certificate included. The process of purchasing was easy. Good tutorial for getting started. Great reviews from users. Haven't used it quite long enough to know which features are my favorites!
The layout of the cpanel/admin is a bit confusing, and clunky. It's not especially intuitive. For instance, when you go to the cpanel, it's super utilitarian, but not necessarily straightforward. I don't care about the visual aspect of the site, but it reminds me of something from the 90s.
the need for quality hosting with good uptime, customer service, fast servers. I'm using siteground to begin an ecommerce business.
I first chose Siteground for our new business on cost but the thing that sets them apart is their customer service. On numerous occasions I've need help and very quickly I've been able to chat with a knowledgeable support persons.
As our company grows I'm conscience that there are limits placed on usage - but they represent an excellent choice for 90% of websites
We need a reliable hosting company for our wordpress site. As we have no professional developers, we found Sitegrounds staging sites an excellent way of developing our site in a 'sandbox' before going live.